Rogers Suffers Nationwide Outage…. Internet, TV, Landline And Cell Phones All Down

Canadian Telco Rogers has had some sort catastrophic ongoing outage since 5AM EST this morning taking down pretty much everything that they offer. TV, landline, Internet, cell phones are all down. And what was worse was that there was no comment from the telco until media started to report on it. Which led to this Tweet just before 9AM EST:

I have to admit that the fact that it took 4 hours for Rogers to say anything is pretty poor. The thing is, that this outage has significant knock on effects. I’ll illustrate this by showing you this screenshot from Down Detector:

As you can see, other ISPs such as TekSavvy who get services from Rogers are affected. Not only that Interac which processes debit and credit card payments are also affected. Which means if you want to buy anything today, you might want to bring cash just in case. And it’s worse than that. Police forces are reporting issues with 9-1-1 services:

I even threw in a somewhat funny side effect into this:

The bottom line is that this is widespread and serious. While I am sure that Rogers is working to resolve this as quickly as possible possible, I would expect that given the scale and scope of this outage, Rogers will have some very tough questions to answer about this. As in why this happened and what they are going to do to ensure that it never happens again.

Watch this space for more details.

18 Responses to “Rogers Suffers Nationwide Outage…. Internet, TV, Landline And Cell Phones All Down”

  1. […] if Rogers doesn’t have enough problems at the moment from yesterday’s outage, which you can get my view of here, there’s a text messaging scam that is making the rounds […]

  2. […] that affected a lot of Canadians was the fact that they were unable to use their debit cards during the Rogers outage on Friday. That’s because debit card transactions are processed through the Interac system in Canada. […]

  3. […] went down hard on Friday taking all its services offline across Canada. Home phone, cell phone, Internet, and TV were all […]

  4. […] distortion field that Rogers is generating, you’ll believe that after their absolutely devastating nationwide outage on Friday, which if you’re keeping score at home is the second one in 15 months, all is almost fine in […]

  5. […] 1PM today and is resolved as I type this. But what makes matters worse from an optics perspective, Rogers who took a nationwide dirt nap on Friday in epic fashion wants to buy Shaw Communications. This is truly one of those situations where the jokes just write […]

  6. […] the wake of the somewhat still ongoing Rogers outage that happened on Friday, which is the company’s second in 15 months, clients have asked me how they can avoid being […]

  7. […] an upset Rogers user in Quebec has become the first person to file a lawsuit over the catastrophic outage that Rogers had last […]

  8. […] and Bell have to have been wondering why they were summoned to meet with the minister seeing as Rogers is the one who crippled the country on Friday with after effects still being felt. But based on this series of Tweets, the minister sent all […]

  9. […] who on a regular basis challenges me to think a bit more broadly. We were talking about the Rogers outage and everything surrounding it. And during this Twitter conversation, it made me think about this […]

  10. […] the catastrophic nationwide Rogers outage happened, I said this shortly afterwards as I mused that Rogers wouldn’t come clean about […]

  11. […] my latest Rogers outage combined with the nationwide outage that they had, my wife and I had had enough of dealing with Rogers. The reason is that my wife and […]

  12. […] of this blog will recall that since the nationwide Rogers outage in early July and one additional outage after that, my wife and I lost all faith in Rogers ability […]

  13. […] might recall that after the nationwide outage in July, Rogers was told by the CRTC to serve up an explanation as to what happened and what they’re […]

  14. […] been musing how Rogers might dig itself out of the July outage that brought the country to a standstill. And what seems to be happening is that Rogers is on a […]

  15. […] their connections are in two camps. One camp are recent converts to Bell Fibe Internet because of the Rogers nationwide outage in July. And the other camp have had the service for a while. Some of them have had it from the day it was […]

  16. […] a significant outage affecting Sky Mobile users. Or put another way, users of that mobile network appear to be having a Rogers moment. Here’s the current view from Down […]

  17. […] this morning. By massive, I mean the sort of outage that Canadians experienced almost two years ago with Rogers. Here’s the details from […]

  18. […] AT&T had a massive outage that I compared to the Rogers outage that happened almost two years ago. This outage like the Rogers outage was so crippling that it took out the ability to call 911, […]

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