New York state sued Allstate accusing the insurer’s National General unit of failing to report a data breach that exposed drivers’ license numbers, and lacking reasonable safeguards to protect drivers’ private information. From Reuters:
The lawsuit by New York Attorney General Letitia James was filed in a state court in Manhattan.
James said National General’s poor data security led to back-to-back breaches in 2020 and 2021, when hackers targeting its online auto insurance quoting tools accessed license numbers of more than 165,000 New Yorkers and 199,000 people overall.
National General allegedly did not notify drivers or New York state agencies about the first breach, which occurred between August and November 2020, and needed three months to uncover the much larger second breach in January 2021.
James said National General violated the state’s Stop Hacks and Improve Electronic Data Security Act for failing to protect customer information, and violated state consumer protection laws by misleading customers about its data security practices.
The lawsuit seeks civil fines of $5,000 per violation, plus other remedies.
“National General’s weak cybersecurity emboldened hackers to steal New Yorkers’ personal data, not once but twice,” James said. “It is crucial that companies take cybersecurity seriously to protect consumers from fraud and identity theft.”
Erich Kron, security awareness advocate at cybersecurity company KnowBe4, commented:
“As organizations gather more and more information about individuals, the risk of data breaches continues to grow. For many people it feels as if every week contains some sort of news about a significant data breach, and in many cases these people are getting a bit of breach fatigue. Unfortunately, it seems that the amount of data around each person that is being lost in these breaches continues to grow, so it’s no longer just a name, address, and maybe a credit card number or phone number, but now a lot more personal information is included.
“Insurance organizations are well known for collecting and using credit information to influence rates, and to check credit they need to collect some rather sensitive data such as Social Security numbers. In addition, insurers are asking customers to install telemetry devices in their vehicles, or through their phone apps, to track their location, speed, time of driving, braking and acceleration data, and a laundry list of other bits of data that most people would probably prefer remains private.
“Given the amount of information collected, it is extremely discouraging to see organizations try to cover up breaches or fail to notify victims of breaches in a timely manner. By failing to notify the victims, bad actors can use the stolen data against the customers in a number of ways. One easy way a bad actor could use this against a customer is to contact them while pretending to be from the insurance company, then convincing them that they need to pay a bill, or that their bill has gone up due to their driving behaviors. If the scammer can reference a time and date when that person was actually driving the vehicle, it could have the effect of convincing the victim that this really is the insurance company contacting them, and that they need to pay this additional fee or have their insurance dropped.
“While we still seem to concern ourselves when Social Security numbers and other information like that is stolen, organizations seem not to value this other information in the same way, however it can be used against their customers easily. When a data breach occurs, organizations should contact the victims whose data has been stolen and provide them advice in a timely and actionable way. If
I have one word to say on this.
Good!
The thing is that some companies will only take cybersecurity seriously if the financial penalties and reputational damage are greater than covering up an incident. This is something that is proven to work in the EU. And it’s about time that that this approach is seen here in North America.


Zoho Launches Projects Plus
Posted in Commentary with tags Zoho on March 11, 2025 by itnerdZoho Corporation today launched Projects Plus, a flexible, collaborative new platform providing data- and intelligence-driven project management for mid-sized and large organizations. Through native integration of four key Zoho applications—Projects, WorkDrive, Analytics, and Sprints—Projects Plus enables asynchronous collaboration, seamless file management, real-time business intelligence, and Agile or Waterfall workflows.
Building on Zoho Projects, which doubled its revenue growth in 2024 due to migration away from third-party apps, with 55% of new users migrating from Microsoft Projects and JIRA, Projects Plus drives superior value to mid-sized and enterprise organizations by addressing their operational complexity. Projects Plus, now a platform, expands across four key areas: data democratization, AI, hybrid project management, and collaborative work management. While 18% of Enterprise customers deployed both Zoho Projects and Zoho Analytics, Projects Plus directly addresses these advanced needs by consolidating the two, and more, into a singular, efficient solution.
Business Intelligence Leading to Project Democratization
Project management is rapidly evolving with the advent of Data-Driven Project Management (DDPM), shifting from intuition-based decisions to a focus on data and analytics. Projects Plus utilizes this approach, harnessing data across various aspects, such as time tracking, budgeting, task completion, and team and deliverability metrics and transforming them into actionable insights for smarter decision making. This includes:
Easier, Faster, Stronger Project Management with Zia
Advanced AI/ML capabilities introduced to Projects Plus via Zia, Zoho’s in-house AI engine, automate complex data analyses and provide predictive insights, reshaping the role of project managers into strategic, data-savvy leaders and allowing for:
Projects Plus integrates easily across Zoho’s extensive software suite as well as third-party software including Microsoft Office 365, Google Workspace, and popular repository management, collaboration, customer service, and analytics tools.
Pricing and Availability
Projects Plus is available for immediate use globally. Projects Plus is priced at Canadian $20 per user per month, 27% lower than combining Projects, Sprints, Workdrive and Analytics a la carte. For regional pricing, go to https://www.zoho.com/projectplus/.
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