There’s a bit of a story behind this review. So please hang with me while I go through it as it will all make sense in the end. I have a client who was using the netTALK Duo as their secondary phone to keep in touch with family via phone at a cheaper rate then […]
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Review: Ooma Telo
January 7, 2023Is netTALK On Its Last Legs? [UPDATED]
March 7, 2018From the “I can’t believe that I am still writing about them” department comes netTALK and the continued frustration of their customer base. When I last wrote about netTALK, I wrote about the fact that netTALK wasn’t porting numbers out of their service when people wanted to change phone companies. It’s now been brought to […]
netTALK Appears To Be Refusing To Port Phone Numbers Out Of Their Service
February 12, 2018Over the last year and a half or so, I’ve been tracking an issue where netTALK seems unable or unwilling to release phone numbers to be ported to another service. Over the weekend, I had someone by the name of Laura Vogel reach out to me on Twitter: Bullshit. You value our money but not […]
netTALK Does Things A Bit Better, But Still Serves Up A #Fail
January 5, 2017You might recall that just before New Years, I was helping a customer with a defective netTALK unit, and the interaction with their customer service was….. less than optimal. Well, I knew that I would have to go back and finish the job once the customer’s replacement unit arrived. And I will give netTALK credit […]
netTALK Is Back…. And Serves Up A Customer Service #Fail
December 29, 2016One of the stories that dominated space on this blog this year was netTALK. Not only did they get into a dispute with a company called Iristel and in the process deprive thousands of their Canadian customers of phone service for almost a week, it became clear that they were a company to avoid on […]
CRTC Fails Miserably To Address Compliance Issues With netTALK
October 25, 2016The last time I wrote about netTALK, the VoIP provider who in a dispute with a company called Iristel, and as a side effect to that, they took the phone service of thousands of Canadians offline for several days. In my last story on this topic, Jeremy Cooperstock wrote a letter to the CRTC in regards to netTALK […]
netTALK Back In The News For All The Wrong Reasons
October 1, 2016It’s been a few months since I wrote anything about VoIP provider netTALK who last made the news because they got into a dispute with a company called Iristel, and as a side effect to that, they took the phone service of thousands of Canadians offline for several days. One of the things that I discovered […]
2016: Year In Review
December 31, 2016At this time of year I like to look back over the past 365 days and pick out the stories that really got my attention. Now if you have something that you think that should be on this list, leave a comment with your thoughts. Now on to the top stories of the year: Samsung […]
netTALK / Iristel Dispute Plays Out On Social Media
January 18, 2016One of the things that I do when a situation like the one where the phone numbers of Canadian netTALK customers are caught in the middle of a dispute between netTALK and a company called Iristel is to check out social media to see how it is playing out. To properly do this, let’s start with […]
netTALK Appears To Be Down…. Maybe For The Count [UPDATE: Fixed]
July 14, 2022Earlier today I got a call from a client saying that their netTALK Duo was not connecting to the Internet. After arriving and having a look, it became clear that this was a netTALK issue. And that was further confirmed when I tried to log into the netTALK website to log a support ticket: To […]
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