Adyen, the global financial technology platform of choice for leading businesses, announces the launch of Adyen Uplift. The AI-powered payment optimization suite will help businesses increase payment conversion, simplify fraud management, and reduce the cost of payments. Adyen’s customers can utilize data-driven, tailored performance recommendations and opportunities to test different payment configurations to maximize performance.
Saving businesses from trading off between conversion, risk, and cost
The complexity of payment management still holds businesses back from reaching their ambitions. They constantly need to compromise between conversion, fraud, and cost. Thanks to Adyen Uplift, businesses can optimize the full payments funnel with AI. AI-powered payment optimizations bundled in a single product suite are trained on Adyen’s global transaction dataset. Rather than navigating the complexity of payments in operational silos, the AI-first approach uses risk-based intelligence and automated conversion optimization to help businesses get more out of payments. The pilot has shown a significant effect on profits, with businesses seeing an overall uplift of up to 6% on their payment conversion rate.
$1 trillion+ payments data
Businesses and other providers rely on limited datasets, impacting their ability to recognize shoppers and payment behavior. With Adyen Uplift, companies benefit from AI trained on over a trillion dollars worth of global payments data from Adyen’s single platform.
Adyen has processed payments for over one billion consumers globally, giving its AI solutions a strong basis to differentiate good shoppers from fraudsters. When an Adyen customer encounters a new shopper, there is a high likelihood that Adyen has seen the shopper elsewhere on the platform. For a retail merchant on the Adyen platform, there is more than a 90% chance that Adyen has seen that shopper before. When a good shopper is identified, AI optimizations allow them to speed through checkout whilst shoppers and retailers also benefit from precise payment fraud mitigation.
The AI-first approach to fighting fraud
Today, the fraud control process is highly complex, requiring businesses to implement extensive manual rules to combat ever-evolving fraud techniques. With Adyen Uplift, businesses can automate fraud control by removing the operational burden from fraud management teams. The solution automates and refines risk management without relying on manual rules. This enables businesses to lower fraud levels and reduce false positives, depending on their risk appetite.
Businesses piloting the risk product have seen the impact firsthand. Adyen’s pilot enterprise customers have reduced their manual risk rules by 86% on average, and 35% of customers have completely eliminated manual rules saving valuable time and resources.
Adyen’s customer Indeed, a leading job matching and hiring platform, was able to run AI-based optimization experiments that are tailored to the unique characteristics of its business. This translated into a reduction in operational workload by automating processes to drive efficiency.
Reduce payment processing costs by up to 5%
Today, businesses are more focused than ever on their bottom line, yet many still view payments as a commodity rather than a powerful cost-saving strategy.
Adyen Uplift has reduced payment cost by up to 5% for pilot customers in the U.S. Adyen’s AI selects the best routes with the best rates for transactions to help minimize total cost of payment. Pilot customers also experienced cost savings through Adyen’s optimizations, which tailored the shopper-facing checkout flow to their needs.
To learn more about Adyen Uplift, click here.
Quorum Cyber Continues Expansion in North America with Kivu Consulting Acquisition
Posted in Commentary with tags Quorum Cyber on January 10, 2025 by itnerdQuorum Cyber – headquartered in the U.K., with offices across North America – today announced the acquisition of Kivu Consulting Inc., a leading global cybersecurity firm specializing in Incident Response.
The strategic move bolsters Quorum Cyber’s rapid global expansion, as it comes just months after it acquired Difenda, a North American company specializing in Microsoft Security Managed Services.
Founded in 2009, Kivu Consulting Inc, or ‘Kivu’, is a trusted partner in the global insurance, legal, and government sectors. The company is a leader in digital forensics, cyber incident response, business restoration, and ransom negotiations. Since its inception, Kivu has helped define the market for response, managed, and advisory services to protect organizations against compromised data, theft of trade secrets, and unauthorized access to data.
Kivu holds established relationships in over 40 insurance and legal panels across the U.S. and the U.K. This transformative acquisition not only rapidly expands Quorum Cyber’s presence within these industries but also provides a robust foundation to strengthen its alliances and cements its status as a premier global threat management firm, renowned for its exceptional incident response capabilities.
In addition, acquiring Kivu enables Quorum Cyber to deliver its market-leading threat management services from three operations centers in the U.S., the U.K., and Canada to its customers worldwide.
Quorum Cyber’s back-to-back acquisitions of Kivu Consulting and Difenda underscore its aggressive growth strategy across North American and U.K. markets. Bolstered by ongoing support from investors, Charlesbank Capital Partners and Livingbridge, the two acquisitions equip Quorum Cyber with the resources to strategically expand its service offerings and customer reach. The integration of Kivu’s incident response expertise and connections, coupled with Difenda’s managed services capabilities, marks a significant step in Quorum Cyber’s mission of asserting its market presence globally.
Piper Sandler & Co. served as exclusive financial advisor to Kivu, and Mintz and Lowenstein Sandler served as legal advisors to Quorum Cyber.
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