The IT Nerd

 LogicGate has announced the appointment of Jen Renna as its new Chief Customer Officer, effective December 11th, 2023.

With over 25 years of expertise spanning sales, account management, and customer success, Renna adds a wealth of experience to LogicGate’s leadership team. Renna has a proven track record in establishing scalable global teams in leadership roles at eBay, Acquia, and Zeta Global, and in her most recent position at Rapid7, she spearheaded the customer success organization with a focus on Fortune 500 clients, driving rapid growth with an extensive evolution of the customer experience. Renna’s customer-centric background seamlessly aligns with LogicGate’s core value of empowering customers and her aptitude for unearthing business development opportunities is critical to company growth.

In her new role, Renna will oversee LogicGate’s customer operations, working directly with customer success and services teams. With a renewed focus on evolving the customer experience and proactive churn prevention, she will play a pivotal role in driving relationships and strengthen the company’s client relations with the growing enterprise customer base.

As LogicGate continues to lead the GRC industry, Jen Renna’s appointment marks a pivotal step in their continued journey towards unrivaled customer service and innovative risk management solutions.

LogicGate, a leading provider of Governance, Risk, and Compliance (GRC) solutions through its Risk Cloud® platform, today announced it was named a Leader in The Forrester Wave™: Governance, Risk, And Compliance Platforms, Q4 2023 report. Forrester conducted a comprehensive evaluation of the most significant GRC platform providers, utilizing a 25-criterion approach to thoroughly research, analyze, and score the leading providers. The assessment encompassed considerations of current and future offerings, strategic approaches, customer feedback, and market presence.

Notably, its Risk Cloud platform garnered the highest possible scores across eight criteria, including user experience, innovation, IT/cyber risk management, workflow and process automation, policy and procedure management, content delivery, mapping, and maintenance, and pricing flexibility and transparency.

The Forrester Wave™ states, “LogicGate has pursued an aggressive innovation strategy in recent years to deliver a flexible, user-friendly, no-code platform — and it’s paying off. LogicGate is on par in terms of vision and roadmap, with a healthy dose of planned AI and automation features. Its roadmap prioritizes enhancements to user experience, embedded AI services, and enhanced cybersecurity tools for control analysis, risk quantification, and evidence collection integrations.”

The report also notes, “LogicGate Risk Cloud’s user experience is second to none — reference customers consistently gave it their highest rating compared with other vendors. It’s also strong in IT risk management, with platform-native FAIR analysis as well as policy management, which leverages its OpenAI integration to generate policy content.”

Download The Forrester Wave™ Governance, Risk, and Compliance, Q4 2023 Report.

Risk Cloud is a no-code risk and compliance platform purpose-built to scale and streamline risk assessment, regulatory compliance, and strategic decision-making. The platform ensures proactive risk mitigation and strategic alignment with a user-friendly interface, automated processes, advanced analytics, and real-time insights.

LogicGate, a leading provider of Governance, Risk, and Compliance (GRC) solutions through its Risk Cloud® platform, announced today the release of the Automated Evidence Collection feature designed to elevate productivity, control effectiveness and data-driven decision-making while ensuring compliance and security across more than 20 cybersecurity and privacy frameworks.

Completing evidence requests are often seen as a vital, yet tedious and time-consuming process for compliance team members. By automating the evidence collection process, the security compliance team becomes more of a partner to control owners, elevating their reputation within an organization and allowing them to focus on higher impact tasks.

This new capability systematically and automatically gathers, validates, and manages critical data and evidence central to an organization’s risk management and compliance initiatives. By employing automated workflows, it seamlessly assimilates data from diverse sources, from internal systems to external data feeds, reducing the need for manual interventions and mitigating the risk of human inaccuracies.

Key advantages of the Automated Evidence Collection feature within Risk Cloud include:

• Time and Resource Optimization: Eliminates manual data gathering and verification, automates reporting, saving time and reducing the resources required to compile evidence.
• Increased Accuracy and Reliability: Ensures consistent and standardized data collection, reducing human error risk and providing more reliable information for compliance audits and risk assessments.
• Enhanced Compliance and Audit Readiness: Helps organizations maintain continuous compliance and audit readiness with accurate and up-to-date evidence.
• Near-Real-time Monitoring and Visibility: Automated solutions allow organizations to promptly identify and address compliance gaps and enhance proactive risk management.
• Scalability and Efficiency: Handle large volumes of data and evidence from various sources, making it scalable for organizations of all sizes and complexities.
• Streamlined Reporting and Documentation: Create comprehensive and standardized reports and documentation for compliance audits and reporting purposes.

Risk Cloud is a no-code risk and compliance platform purpose-built to scale and streamline risk assessment, regulatory compliance, and strategic decision-making. Risk Cloud ensures proactive risk mitigation and strategic alignment with a user-friendly interface, automated processes, advanced analytics, and real-time insights.

Learn more about LogicGate’s Automated Evidence Collection feature.