The IT Nerd

OnX has announced the addition of two new solutions to its AI Accelerator portfolio: AI Custom Agents and AI Adoption & Enablement Services. Created to assist both public and private organizations in expediting the incorporation of AI into their operations, these additions leverage OnX’s extensive expertise in artificial intelligence and established reputation as a trusted technology solutions advisor in Canada for over 40 years.

AI-powered platforms and tools enhanced by generative AI have become pervasive across all industries. These solutions, whether used for instantly summarizing vast amounts of content, extracting and synthesizing information from multiple files, analyzing data, or generating emails, articles, and presentations, are becoming indispensable.

Most importantly, OnX takes the necessary steps to ensure an organization’s data readiness is optimal for AI integration and customization within an existing enterprise environment, which is a precursor to achieving measurable outcomes and success.

Organizations can now build on these foundational AI capabilities with Custom Agents—advanced tools using natural language processing to interact with critical data and streamline complex business processes. OnX experts conduct a thorough assessment of an organization’s existing IT environment and then design custom solutions that align with the enterprise’s business goals, budget, and security requirements. Once implemented, these custom AI agents can perform specialized cognitive tasks, automate functional workflows, and reduce repetitive work to drive efficiency, scalability, and innovation.

Acknowledging that workforce readiness is essential to support AI investment, OnX also now provides AI Adoption & Enablement Services. Led by expert Change Management Consultants, these programs can provide comprehensive training end users need to fully leverage AI tools and seamlessly transition into AI-enhanced operations.

OnX recently achieved the M365 Copilot Jumpstart “Ready” Tier designation, which recognizes the range of enablement services the company offers to assist enterprises in every stage of AI adoption, from assessment, design, and deployment to training and ongoing support:

• Readiness Workshop: Comprehensive sessions to prepare for AI adoption.
• Readiness Assessment: Evaluating the current state and readiness for AI implementation.
• Remediation: Addressing any gaps or issues identified during the assessment.
• Deployment: Seamless deployment of AI tools.
• Adoption & Enablement: Training & Organizational Change Management programs to ensure successful adoption and utilization of AI tools.
• Custom Agents: Optimize business processes and enhance productivity using large language models and generative AI.

Please visit OnX HERE for more information about the Custom Agents and AI Accelerator Adoption & Enablement Services. 

OnX is proud to celebrate a significant milestone in its more than 40-year history of delivering industry-leading technology solutions to public and private organizations across Canada. Recently marking 10 consecutive years of double-digit growth, the company remains dedicated to driving innovation and transformative outcomes for its customers.

OnX is a trusted partner to public and private organizations looking to align advanced technologies—including AI—with clear, outcome-driven business goals. By combining a best-in-class technology portfolio with comprehensive professional and managed services, OnX delivers the agility, scalability, and resilience needed to lead in today’s evolving digital landscape.

Core strengths are centered in a multidisciplinary team of certified engineers, solution architects, analysts, and data specialists with deep expertise across cloud, infrastructure, digital workplace, and data intelligence. From AI-enabled automation and data readiness to proactive service management, OnX empowers clients to modernize operations, enhance service delivery, and unlock measurable business value.

Specializing in cloud, consulting, cybersecurity, digital workplace, application modernization, infrastructure, and managed services, OnX is also making significant investments to become a forward-thinking Canadian AI enablement provider. These investments aim to help organizations capitalize on AI’s transformative potential by ensuring data readiness, implementing strategically aligned AI infrastructure, developing governance frameworks, and building processes to integrate AI into core business operations, creating meaningful competitive advantages.

As part of its AI initiative, OnX is pleased to welcome Celio Casadei as the Senior Vice President of Cloud and AI. A dynamic leader, Celio brings extensive expertise in managing and delivering large-scale cloud, data, and AI solutions. His proven track record of driving operational excellence, optimizing modern infrastructure, and advancing AI innovations spans industries including financial services, telecom, insurance, and government.

OnX, a leading provider of communications, cloud, infrastructure, and consulting services for enterprises in Canada, announces it has been selected as a managed IT services partner for The Centre for Addiction and Mental Health (CAMH). CAMH is Canada’s largest mental health teaching hospital and one of the world’s leading research centers in mental health and addictions. OnX will provide a Managed Services Program for long-term systems and technology management that prioritizes compliance and privacy standards for the safety of all patients.

A customized OnX Managed Services Program includes a dedicated core team of project managers and IT professionals to oversee the client’s systems and processes. Because a team of experts is assigned to the client, OnX acquires intimate domain knowledge that leads to better business outcomes. The program promises uniquely tailored, white-glove service designed to achieve optimized systems and long-term goals. 

A partnership with OnX includes an initial assessment to understand client workflows and digital topology before implementing customized recommendations. OnX dedicates expert project managers and certified engineers to ensure the environment is highly available, secure and scalable. OnX also provides 24x7x365 monitoring, management and bespoke customer support. Enabling transformation through affordable solutions is a vital concern for modern healthcare providers. Efficient digital processes ensure that providers can meet the increased demand for virtual visits and secure patient data storage across a multi-cloud environment with proven recovery capabilities. 

OnX Canada, a leading cloud and application solution provider that serves businesses, healthcare organizations, and government agencies across Canada, is pleased to offer Cisco SD-WAN as a Service.

SD-WAN is a core part of the OnX Communications Practice and its mission to deliver clients futureproof business solutions not constrained by borders.

Cisco SD-WAN is a powerful solution for enterprises looking for a predictable user experience, simplicity, and security of enterprise assets while optimizing connectivity to multi-cloud or SaaS applications. The solution helps provide a seamless multi-cloud architecture, all with a hugely simplified operational experience and rich analytics.

OnX, and its parent company CBTS, leverage SD-WAN technology to support more than 600 customers and 4,000 networks that stretch over eight countries. They also carry more than 560 Cisco certifications, and maintain all of Cisco’s premier partner designations:

• Cisco Gold Partner
• Master Collaboration
• Master Data Center and Hybrid Cloud
• Cloud and Managed Services Master
• Master Security Partner

In addition, they are the first Cisco Cloud and Managed Services Provider Master partner to hold designations for five strategic Cisco Powered services. The designations follow a rigorous third-party audit to ensure that well-defined, enterprise-class standards are achieved when designing, delivering, implementing, and supporting the following strategic Cisco Powered services to clients:

• Cloud Managed SD-WAN
• Webex Service Provider
• Cloud Calling
• Cloud Managed Access
• Cloud Managed Security

OnX Canada is a leading data center infrastructure and application provider that serves businesses, healthcare organizations, and government agencies across Canada. From unified communications to cloud services and beyond, OnX combines deep technical expertise with a full suite of flexible technology solutions that drive business outcomes, improve operational efficiency, mitigate risk, and reduce costs for its clients. For more information, please visit www.OnX.ca.