OpenText™ today announced the release ofOpenText™ Cloud Editions (CE) 21.3, delivering innovations in the OpenText Cloud that will enable businesses of all sizes to become more intelligent, secure and connected.
CE 21.3 features a number of significant new products, solutions and integrations to support Information Management in the cloud at scale, including:
- OpenText™ Experience CDP, a new customer data platform, and an essential feature of the highly integrated OpenText™ Digital Experience Platform. Experience CDP increases prospect conversation rates by unifying customer data from first- and third-party data sources, including Google Marketing Platform, to enable better targeting and more relevant personalized and omni-channel experiences.
- OpenText™ Magellan Risk Guard, a new AI solution that helps organizations ensure compliance and mitigate risk by uncovering and remediating potentially sensitive, inappropriate, or detrimental text, images, or video content within business systems. Risk Guard is easy to deploy and includes 20 prebuilt AI models that identify risk across 50 pre-defined categories such as personally identifiable information (PII), drugs, alcohol and violence.
- An update to OpenText™ Extended ECM for Office 365, that provides deeper integrations with Microsoft Teams, further simplifying collaboration, productivity, and compliant control of information.
- As part of OpenText’s commitment to deliver information management solutions as Cloud APIs,OpenText™ Developer Cloud now delivers APIs for content services, fax, notifications, capture and security. Webroot® real-time threat protection and monitoring APIs help protect sensitive data and reduce the potential risks of cyber-attacks. Additionally, the OpenText™ Business Network Cloud now offers connectors to 135 API in the SAP S/4HANA® Cloud, enabling organizations to unlock real-time data flow and minimize disruptions when migrating to the SAP S/4HAHA Cloud.
CE 21.3 also contains significant updates across each of the OpenText Clouds, as well as new solutions tailored to address unique industry requirements.
The OpenText Content Cloud empowers modern work by improving user and process productivity, and automating the management of critical business content. Further innovations beyond OpenText Extended ECM include:
- OpenText™ Core for Regulatory Plans, a SaaS solution for Life Sciences helps organizations plan, manage, and track complex regulatory submissions.
- OpenText™ Core Share for SAP solutions, available at the SAP Store, enables secure remote collaboration in the cloud within an SAP business process.
- OpenText™ Axcelerate™ delivers enhanced chat review functionality and expanded collection capabilities for Google Workspace and Microsoft Exchange.
The OpenText Business Network Cloud connects business to global commerce and trading networks through a unified integration platform. In addition to new API connectors, innovations include:
- OpenText™ Lens is now available in OpenText™ Trading Grid Classic to provide near real-time visibility for B2B transactions, tailored experiences, and new reporting capabilities to enhance productivity and communication.
- OpenText™ IoT Platform simplifies the user experience and delivers APIs with operational features for internalization and device onboarding and provisioning.
The OpenText Experience Cloud provides a single platform to deliver modern engagements across the customer journey. In addition to the new customer data platform, innovations include:
- OpenText™ Media Management now integrates with Shutterstock to streamline image search and asset management.
- OpenText Media Management also introduces a new Jobs Dashboard that provides immediate visibility of all current projects, helping teams and stakeholders to optimize collaboration and meet deadlines.
- The launch of the OpenText Voyager Connect Community, an online community for digital experience and information management professionals to network and share ideas, content, and resources.
The OpenText Security & Protection Cloud strengthens cyber resilience by protecting and securing data to withstand and quickly recover from cyberattacks and accidental data loss. Recent innovations include:
- OpenText™ Managed Detection & Response (MDR) Service helps enterprise customers uncover hidden risks and threats to help prevent financial, legal, or reputational impact.
- OpenText™ EnCase Forensic and OpenText™ EnCase Endpoint Investigator now enable the collection of social media artifacts from cloud-based collaboration and storage applications including, Microsoft Teams, Amazon S3, Dropbox and Box.
- Webroot® Business Endpoint Evasion Shield offers better protection by identifying threats earlier in the attack chain.
- Webroot® Security for Chromebook now includes antivirus and web filtering protection.
- Webroot® Security Awareness Training delivers regionalized and localized content in additional languages for EMEA.
The OpenText Developer Cloud is a single source of cloud API services that helps developers quickly bring their ideas to life using powerful, developer-trusted APIs. Enhancements to the Developer Cloud include more accessible API documentation, new learning materials, and a new Developer forum.
Underpinning each of the clouds are OpenText™ Advanced Technologies. In addition to Risk Guard, newinnovations include:
- Support for Amazon EMR Data Lake and a text classification model for a Life Sciences taxonomy using Medical Subject headings (MeSH).
- Deeper integrations between OpenText™ Core Case Management and OpenText™ Core Content to better connect content to processes.
OpenText Industry Solutions are tailored to address the unique requirements of individual industries, bringing together information management products from across the OpenText portfolio. New solutions in CE 21.3 support the following industries:
- Utilities: Customer Experience Platform for Utilities by OpenText includes authenticated customer portals and deep integration with SAP to improve the quality of customer experience and drive loyalty and revenue.
- Life Sciences: Clinical Data Intelligence from OpenText™ accelerates regulatory approvals while ensuring governance by automating the capture, analysis and filing of clinical trial documentation for Life Sciences.
- Government: Cloud for Government from OpenText™ empowers Federal agencies with stronger, risk-based security features, enabling deeper visibility, automation, and collaboration.
- Manufacturing: Asset Track for Manufacturing from OpenText™ tracks the location and movement of assets in real-time to eliminate manual processes and asset loss, increasing production output and reducing operating costs.
For more information on OpenText CE 21.3, visit here or check out the latest blog from OpenText Chief Product Officer, Muhi Majzoub.
OpenText Empowers Knowledge Workers Across Industries with Personalized AI Productivity Tools
Posted in Commentary with tags OpenText on July 8, 2025 by itnerdOpenText continues to set the benchmark in Information Management with its AI-first strategy, leveraging agentic AI and its suite of Aviator solutions. By embedding AI-driven automation into diverse industry use cases, OpenText is redefining work by enabling organizations to bring Digital Knowledge Workers into their daily workflows to realize the benefits of complex multi-layered process automation.
At the heart of this strategy is the OpenText Aviator suite—AI-powered assistants designed to transform how work gets done across legal, finance, technology, energy, and more. From accelerating software development and legal investigations to transforming claims management and scientific research, Aviator solutions are redefining the role of AI in the enterprise.
Introducing MyAviator: A Personal AI Assistant for Every Knowledge Worker
As part of this vision, OpenText today introduced MyAviator, the first secure, personal digital worker built for the enterprise. MyAviator enables individuals to securely interact with their own documents, extract insights, and generate content—all within the trusted OpenText ecosystem.
Whether summarizing hundreds of pages, preparing for meetings on the go, or generating onboarding kits in hours instead of weeks, MyAviator brings the power of AI directly to the individual—without compromising security or governance.
OpenText’s Aviator Solutions are Already Delivering Value
OpenText is leading the charge in intelligent automation with agentic AI and Aviator solutions that help businesses streamline operations and make smarter decisions. Its forward-looking vision positions AI as a catalyst for enterprise growth and industry transformation. Examples of how OpenText’s Aviators are driving real value across a number of industries include:
OpenText automates 95% of test scripts, reducing manual testing time by up to three days and allowing developers to focus on innovation. This improves digital service delivery for e-commerce businesses, leading to faster product rollouts and enhanced user experiences.
Aviator leverages AI to analyze and group user story content, automating backlog creation and aligning development with strategic goals. It generates detailed user stories with contextual information, accelerating time-to-market and improving collaboration across agile teams.
OpenText’s AI streamlines legal investigations by instantly retrieving relevant case files, precedents, and regulatory documents. This speeds up decision-making, ensures regulatory compliance, and reduces legal workload and costs.
AI-driven automation enhances claims processing by reducing time, detecting fraud, and validating policies with minimal human input. This results in faster claim resolutions, improved accuracy, cost savings, and stronger customer trust.
In industries like mining and biotech, OpenText’s AI analyzes complex data to identify opportunities, reduce risk, and boost discovery speed. From locating extraction sites to predicting treatment outcomes, organizations can innovate with greater precision and environmental responsibility.
A Future Built on AI-Driven Efficiency
OpenText’s commitment to AI innovation underscores its vision for a smarter, more efficient digital future. By harnessing agentic AI and Aviator-powered solutions, the company enables enterprises to automate complex processes, enhance decision-making, and unlock new growth opportunities. As AI continues to evolve, OpenText remains at the forefront of driving intelligent automation across industries.
With AI transforming the way businesses operate, OpenText’s strategic approach ensures that organizations not only keep pace with change but lead the way in digital transformation.
Additional Resources
Leave a comment »