Archive for OpenText

OpenText Annouces A Flexible Path To The Cloud At Enfuse 2019

Posted in Commentary with tags on November 12, 2019 by itnerd

OpenText today announced its latest technology update, with innovations across its entire portfolio. This release further improves the capture, governance, exchange and use of information to drive productivity, growth and a lasting competitive advantage.

Accelerating Cloud Leadership

This release advances the company’s cloud leadership with the introduction of cloud-native applications for OpenText™ Content Services, including OpenText™ Content Suite Platform, OpenText™ Extended ECM Platform, OpenText™ Documentum™ and OpenText™ InfoArchive.

These cloud-native Content Services applications update automatically, scale dramatically, and run anywhere – both on- and off-cloud and represent important progress on the company’s path to launching OpenText Cloud Editions (CE) in 2020.

OpenText has a growing portfolio of next-generation SaaS applications designed to manage information and content-intensive business processes. OpenText Core applications are built on OpenText™ OT2 next-generation EIM-as-a-Service platform.

This release introduces:

  • OpenText™ Core for Federated Compliance, a centralized application for oversight of records policies across multiple content repositories. Available immediately for Documentum, the application features a unique hybrid architecture which honors local control and data sovereignty requirements.
  • OpenText™ Core Experience Insights, a SaaS application that provides marketing leaders full visibility over their customer’s journey – from website interactions to email engagement, social media content and call center performance.

These new applications join a roster of SaaS offerings, including the recently announced OpenText™ Core Capture, OpenText Core Share, and OpenText Core Signature.

Addressing Today’s Complex Security Challenges

Security is at the forefront of every OpenText product and service. This update, announced at OpenText Enfuse, provides new tools and capabilities to solve today’s most complex investigative, legal, and information security challenges.

  • OpenText professional services now provides a threat-hunting service which integrates OpenText EnCase Endpoint Security with OpenText Magellan AI and analytics to reduce response times and expedite the detection, response and remediation of threats. The new offering helps customers with incident response, regular threat-hunting to protect endpoints and networks, and ongoing security training and optimization.
  • OpenText EnCase Endpoint Security adds powerful new tools to help security teams monitor and detect threats, including real-time continuous monitoring of endpoints with 400+ new anomaly detection values and new MITRE ATT&CK OOTB anomaly rules
  • OpenText™ EnCaseTM Forensics features enhanced search to help investigators discover deleted or modified information more quickly during forensic investigations.
  • OpenText AI & Analytics helps ease some of the privacy and compliance requirements associated with regulations like GDPR and CCPA via the automatic identification of personal identifiable information (PII) in unstructured data and other sources.
  • The OpenText Identity and Access Management Platform helps customers secure identity and access management across domains, providing a frictionless, yet secure experience for users to ensure better security in a zero-trust world.
  • OpenText Tableau forensic hardware now includes first-to-market innovations to help save critical time for investigators via the ability to pause and resume any forensic imaging job, even after a power cycle.

Increasing Agility and Managing Risk in Trading Partners

To help enterprises speed time-to-market for supplier engagement and to reduce operational, financial and reputational risk in supplier selection, OpenText is introducing the OpenText Global Partner Directory, a searchable supplier sourcing and onboarding solution.

  • With the Global Partner Directory, enterprises can easily connect with suppliers on the OpenText Trading Grid, the world’s largest cross-industry community of B2B supply chain trading partners.
  • Advanced data filters within the Global Partner Directory enable users to rapidly and confidently identify the right suppliers to do business with based on multiple factors such as goods sold, company size, regional coverage, trading practices, protocol used and financial risk profile.
  • The Global Partner Directory will equip trading partners with tools to support corporate priorities for ethical and sustainable supply chain operations.

Delivering Continuous Innovation in EIM

New product updates across the OpenText portfolio provide enhancements to EIM productivity and efficiency.

  • Intelligent automation and AI integrations remove manual tasks and add value to business processes, including:
    • OpenText Axcelerate adds automated machine-translations of documents for global investigations in partnership with Veritone™ and automated sentiment analysis and entity extract. OpenText eDOCS now features AI-powered search.
    • Content suggestion generation and translation in the OpenText Web Content Management Solution, TeamSite.
    • Enhancements to the OpenText Extended ECM Platform to enable allowing users to automate multiple simultaneous content-driven processes through asynchronous processing.
    • The ability to automate content-related processes with OpenText Vendor Invoice Management, enhanced with machine learning and optical character recognition.
  • Enhanced productivity and user experience bring new and efficient ways of working with and across OpenText products, including fresh new visualizations in OpenText™ Magellan Analytics Studio, new authoring tools in OpenText™ Exstream and a new mobile application for OpenText™ Documentum.
  • Integrations with world-class products and services improve business results and connect content, information and data to the digital business. This release brings new integration between OpenText Experience portfolio and OpenText™ Hightail, Google Translate, Brightcove’s video hosting platform, Salesforce.com, the Salesforce Marketing Cloud, and SAP®. OpenText Documentum for Life Sciences offers new integrations with Microsoft® SharePoint® Online and OpenText™ Contract Center is now integrated with SAP®.

OpenText To Acquire Carbonite

Posted in Commentary with tags on November 11, 2019 by itnerd
OpenText announced today that it has entered into a definitive agreement to acquire Carbonite, Inc. (“Carbonite”), provider of cloud-based subscription data protection, backup, disaster recovery and end-point security to small and medium-sized businesses and consumers.

OpenText CEO & CTO, Mark J. Barrenechea and OpenText EVP, CFO Madhu Ranganathan will host a conference call today at 9:00 a.m. Eastern Time to discuss today’s announcement. Conference call details are included further below.

The acquisition of Carbonite is expected to extend OpenText’s leadership in the Enterprise Information Management (EIM) market by complementing OpenText’s security offerings in data loss prevention, digital forensics, end-point detection and response with the addition of Carbonite’s data protection and end-point security solutions. The acquisition also adds significantly to OpenText’s Cloud business and further complements OpenText’s routes to market, strong enterprise customer base in the Global10K, enhanced SMB and prosumer markets.

About the Transaction and Terms of the Agreement:

  • Tender offer to be commenced for all outstanding Carbonite shares for $23.00 per share in cash(1)
  • Total purchase price of approximately $1.42 billion, inclusive of Carbonite’s cash and debt
  • Total purchase price is approximately 2.8x TTM (Trailing Twelve Months) Carbonite GAAP revenues (as of September 30, 2019), inclusive of annualized full year reported Webroot GAAP revenues, a significant acquisition which closed in March 2019
  • Expect significant expansion of cloud revenues, cloud margins, adjusted EBITDA and cash flows in Fiscal 2021
  • Current Carbonite Annual Recurring Revenues (ARR) of 90%
  • Accretive, and targeting to be on the OpenText operating model by end of Fiscal 2021
  • Funded with OpenText’s existing cash on hand and revolver
  • Estimated OpenText net leverage ratio at closing of approximately 2.5x, with a target to return to less than 2x net leverage during the 4-6 quarters post close of transaction
  • Financial projections and target models will be provided upon closing of transaction
Expect the transaction to close within 90 days of this announcement
OpenText, through a wholly-owned subsidiary, intends to commence the tender offer for all of the shares of common stock of Carbonite within 10 business days. Pursuant to the agreement, the tender offer will be followed by a merger to acquire any untendered shares. The tender offer is subject to the tender of a majority of Carbonite’s shares and certain other regulatory approvals and customary closing conditions. The transaction is expected to close within 90 days.

OpenText Named as a Leader in 2019 Gartner Magic Quadrant for Content Services Platforms

Posted in Commentary with tags on November 7, 2019 by itnerd

OpenText a global leader in Enterprise Information Management (EIM), announced it has been named a Leader in Gartner’s 2019 Magic Quadrant for Content Services Platforms.

The world’s largest and most innovative companies and governments turn to OpenText Content Services to recuse compliance risk with records management and document management capabilities, while embedding collaboration, workflow and other productivity-boosting technologies into their operations. OpenText technology helps customers break down organizational silos, combine both structured and unstructured datasets and extend across on and off-cloud infrastructures. OpenText integrates seamlessly into business-line applications such as SAP, Salesforce and Microsoft, providing access to content across the organization.

According to Gartner, “Content services platforms are key components of the digital workplace and digital business. At a time of increased emphasis on the cloud, ease of use, AI and governance, this report will help those responsible for digital workplace applications find the right vendor for their strategy.” *

OpenText has been named a Leader in this Gartner Magic Quadrant for fifteen consecutive years.

Gartner also released its Critical Capabilities for Content Services Platforms report. This report provides information about OpenText Content Services capabilities. Each year’s Critical Capabilities report is a recommended read for those involved in assessing and evaluating content management options for their organization.

Access the reports

Click here to download a complimentary copy of both the Gartner Magic Quadrant and the Critical Capabilities report.

*Gartner, Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa and Lane Serverson, 30 October 2019. This report was previously titled the Magic Quadrant for Enterprise Content Management.

*Gartner, Critical Capabilities for Content Services Platforms. Michael Woodbridge, Marko Sillanpaa, Lane Severson, 30 October 2019.

 

OpenText Launches Core Experience Insights SaaS Application

Posted in Commentary with tags on October 17, 2019 by itnerd

OpenText, a global leader in Enterprise Information Management (EIM), today launched OpenText Core Experience Insights, a SaaS application that provides marketing leaders full visibility over their customer’s journey – from website interactions to email engagement, social media content and call center performance. Core Experience Insights is being premiered at Forrester CX SF 2019 on October 17-18 in San Francisco.

Core Experience Insights is a SaaS application built on OpenText OT2, which tracks data from diverse sources, providing current and historical visualizations across channels throughout the customer lifecycle. It can also integrate data from other systems such as customer communication management, web content management and call center management. With the Voice of Customer application, OpenText Explore, it can also provide a 360-degree view that includes sentiment analysis of customer feedback collected across all channels.

Core Experience Insights uses AI and analytics to reveal campaigns and content that are working best, elevating performance issues early to allow for calibration and correction. Marketers can intelligently optimize customer journeys to improve customer experience and revenue generation.

OpenText Core Experience Insights is available immediately.

Engage with OpenText at Forrester CX SF 2019

  • Forum attendees can view demos of OpenText Core Experience Insights and the OpenText integrated Customer Experience Management platform at Booth #502.
  • Nali Giliana, Vice President of Digital Experience for OpenText, will speak on “The Next Frontier of Omnichannel in the World of Artificial Intelligence” at 11:50 a.m., Thursday, October 17, 2019 in Nob Hill B.
  • Nali Giliana will also speak on “Is Physical Part of Your Digital Experience Transformation?” at a VIP luncheon at Noon, Friday, October 18, 2019 in Nob Hill A.

 

OpenText Core Share and Core Signature Streamline Secure Document Collaboration

Posted in Commentary with tags on October 8, 2019 by itnerd
OpenText™ a global leader in Enterprise Information Management (EIM) announced the availability of Core Signature, a key new feature for Core Share, to automate signature and approval workflows across digital businesses. Core Signature brings electronic signature into the OpenText platform, improving information governance, document controls and reducing information sprawl.

IDC further noted “As an integrated component of the OpenText Core Share product, Core Signature manages, and provides an audit trail for the basic workflow, preparation, identity verification, and digital signing tasks.”*

OpenText Core Share is a full-featured, cloud-based content collaboration platform. When deployed as part of the market leading OpenText Content Services SaaS platform, Core Share brings together sophisticated information governance with secure collaboration, workflow and federated compliance in the cloud, as well as fully integrating with off-cloud deployments. Integration of Core Share and Core Signature adds collaboration and electronic signature features seamlessly to an organization’s system of record.

OpenText Core Share and Core Signature are the latest updates to OpenText’s growing roster of next-generation SaaS applications targeting content and information-intensive business processes. Applications for Quality, Capture, Supply Chain, SAP Solutions or Capital Projects help business leaders manage processes and improve productivity.

Product availability

  • OpenText Core Share and or Core Signature are available immediately.
  • Core Signature is available as an add-on to Core Share for an annual fee of $40 per user.
  • Subscribers to OpenText Prime Protect can add Core Signature for just $20 per user.
*Source – OpenText Enterprise World – Preparing for an Automated Cloud Services World, IDC # US45452819, August 2019

OpenText Announces 24-City Cloud Summit

Posted in Commentary with tags on October 8, 2019 by itnerd
OpenText™ a global leader in Enterprise Information Management (EIM) announced OpenText Cloud Summit, a global 24-city tour to provide expert coaching and support on the journey to the cloud. The event will help organizations map how EIM applications and flexible cloud architecture combine to deliver innovation, growth and business results.

Cloud Summit will provide guidance on how leaders can transform their businesses through cloud, including discussions with a global roster of IDC analysts on what a cloud-first future means for the EIM industry and the tactics and strategies companies should be using to get there.

Powerful Cloud-first EIM Applications and Services

OpenText EIM applications continue to define the industry. The wide range of applications, including content services, customer experience, collaboration, capture, sharing and electronic signature, along with innovative archiving and information governance solutions, help companies turn information into a competitive advantage.
  • OpenText Core is the next-generation of SaaS applications designed to help manage information and content-intensive business processes. OpenText Core Share adds file sharing and collaboration to OpenText Content Services. The addition of apps for compliance, legal, quality, customer experience and now Core Signature, help manage processes and improve productivity.
  • OpenText Business Network – B2B Services and application-to-application connectivity are key to modern business processes, offering flexible, cloud-based any-to-any integrations for advanced supply chains and business process such as invoicing and accounts payable.
  • OpenText Release CE, expected in April 2020, will deliver cloud-first versions of market-leading EIM applications. Through automatic updates, containerized apps will deliver an information advantage in a manner designed with reliability and flexibility in mind.
Flexible Cloud for Complex Global Business
Cloud brings both attractive economics and technical benefit. Once companies have a modern infrastructure in place, attention can turn to innovation through compelling new applications and the ability to quickly respond to new trends.

According to IDC, “Running a digital business requires next-generation applications which, in turn, need highly agile and elastic infrastructure. Thus enterprises are migrating their application stacks to the cloud to gain elasticity, agility, and other advantages that are ordinarily unachievable in a legacy datacenter.” *

Barrenechea further added, “It is time to upgrade to the OpenText Cloud and create a modern platform for innovation. The OpenText Cloud is an enterprise-ready global cloud infrastructure with seamless integration to Google Cloud Platform, AWS and Azure, and the ability to offer hybrid connections to off-cloud apps and services.”

OpenText Cloud Summit Registration Details

Cloud Summit attendees can speak with experts, who will help them assess cloud readiness and scope their unique paths to the cloud. Experts in architecture, cloud economics, and business planning can help companies determine how best to migrate workloads and resources to the cloud. Attendance is free for qualified participants.

Cloud Summits are scheduled for the following cities and dates:

San Francisco – November 5
Boston – November 5
Milan – November 5
Chicago – November 7
London – November 11
Dusseldorf – November 14
Toronto – November 19
Melbourne – November 19
Paris – November 20
Johannesburg – November 20
Washington – November 21
Singapore – November 21
Madrid – November 27
Munich – November 28
New York – December 3
Stockholm – December 4
Eindhoven – December 4
Atlanta – December 5
Detroit – December 5
Dallas – December 10
Houston – December 12
Los Angeles – January 23
Dubai – January 29
Tokyo – Coming Soon
Find your city and register online here: https://www.opentext.com/info/opentext-cloud-summit
*“Source – Five Phases of Cloud Migration: A Workload-Centric Discussion on Planning Through the Journey, IDC Document # US45328519, July 2019”.

OpenText Named a Leader in ECM Content Platforms

Posted in Commentary with tags on July 25, 2019 by itnerd
OpenText™, a global leader in Enterprise Information Management (EIM), today announced Forrester Research, Inc. has named OpenText a leader in The Forrester Wave™: ECM Content Platforms, Q3 2019, stating, “OpenText leads with solid content services — accelerating its shift to cloud.”
According to Forrester, “OpenText’s Extended ECM represents its transition from an ECM suite provider to a content services platform designed for cloud and hybrid deployments. Ongoing modernization – including investments in new user experiences and app development tools – reflects [OpenText’s] commitment to a broader enterprise information management strategy, with content being an essential ingredient.”
Forrester notes, “Extended ECM is strong across all segments of content services for foundational repository services and collaborative and transactional content services. Strengths include document and records management capabilities and integration with major enterprise apps like SAP and Salesforce.”
“Clients needing content services exposed through key business apps, but which also stand alone as a horizontal platform, should shortlist OpenText,” the Forrester report says. “Regulated industries or public sector needing flexible cloud and/or hybrid deployment models should evaluate OpenText.”
OpenText Content Services help organizations manage, secure and deliver content in context throughout the digital business. Recent announcements – including partnerships with Google Cloud and SAP and product enhancementsacross the OpenText EIM portfolio – continue to reinforce OpenText leadership.
“OpenText global leadership in Content Services is clear. We continue to innovate on our platform to bring new value to our customers,” said Muhi Majzoub, EVP of Engineering, OpenText. “We set the standard for ECM platforms and content-centric industry and line-of-business applications.”
OpenText Content Services build on more than 25 years of trusted industry leadership to deliver information governance applications and services for the world’s largest and most complex companies.
OpenText Extended ECM offers capabilities to manage content from capture to sharing, collaboration and archiving. Integration with lead enterprise applications such as SAP S/4HANA®, SAP®SuccessFactors®, Salesforce®, and Microsoft®Office 365® helps break down information silos across the digital business.
Download the report
Download “The Forrester Wave™: ECM Content Platforms, Q3, 2019” online here.