Archive for OpenText

OpenText: Latest Threat Report Finds Spike In Phishing And Growth In Windows 7 Malware

Posted in Commentary with tags on February 18, 2020 by itnerd

OpenText™ today issued the 2020 Webroot Threat Report, highlighting not only the agility and innovation of cybercriminals who continue to seek out new ways to evade defenses, but also their commitment to long-established attack methods. Most notably, Webroot observed a 640 per cent increase in phishing attempts and a 125 per cent increase in malware targeting Windows 7®. The report is derived from metrics captured and analyzed by Webroot’s advanced, cloud-based machine learning architecture: the Webroot® Platform.

Notable Findings:

Phishing URLs encountered grew by 640 per cent in 2019.

  • 1 in 4 malicious URLs is hosted on an otherwise non-malicious domain.
  • 8.9 million URLs were found hosting a cryptojacking script.
  • The top sites impersonated by phishing sites or cybercriminals are Facebook, Microsoft, Apple, Google, PayPal and DropBox.
  • The top five kinds of websites impersonated by phishing sites are crypto exchanges (55%), gaming (50%), web email (40%), financial institutions (40%) and payment services (32%).

Malware targeting Windows 7® increased by 125 per cent.

  • 93.6 per cent of malware seen was unique to a single PC – the highest rate ever observed.
  • 85 per cent of threats hide in one of four locations: %temp%, %appdata%, %cache%, and %windir%, with more than half of threats (54.4%) on business PCs hiding in %temp% folders. This risk can be easily mitigated by setting a Windows policy to disallow programs from running from the temp directory.
  • IP addresses associated with Windows exploits grew by 360 percent, with the majority of exploits targeting out-of-date operating systems.

Consumer PCs remain nearly twice as likely to get infected as business PCs.

  • The data reveals that regions most likely to be infected also have the highest rates of using older operating systems.
  • Of the infected consumer devices, more than 35 per cent were infected more than three times, and nearly 10 per cent encountered six or more infections.
  • The continued insecurity of consumer PCs underscore the risk companies face in allowing employees to connect to business networks from their personal devices.

Trojans and malware accounted for 91.8 per cent of Android™ threats.

Explore all the findings here.

The 2020 Webroot Threat Report presents analysis, findings and insights from the Webroot Threat Research team on the state of cyber threats. The report analyzed samples from more than 37 billion URLs, 842 million domains, 4 billion IP addresses, 31 million active mobile apps, and 36 billion file behavior records. The statistics presented in this annual threat report are derived from metrics automatically captured and analyzed by the Webroot® Platform, our advanced, cloud-based machine learning architecture. This system provides proactive protection for users and networks against both known and zero-day, never-before-seen and advanced persistent threats. Threat intelligence produced by the platform is used by Webroot® endpoint security products and by technology partners through Webroot BrightCloud® Threat Intelligence Services.

The Webroot® Platform harnesses the cloud and artificial intelligence to protect businesses and individuals against cyber threats. We provide endpoint protection, network protection, and security awareness training solutions purpose built for managed service providers and small businesses. Webroot BrightCloud® Threat Intelligence Services are used by market leading companies like Cisco, F5 Networks, Citrix, Aruba, A10 Networks, and more. Leveraging the power of machine learning to protect millions of businesses and individuals. Learn more at www.webroot.com.

 

New Survey Highlights Growing Responsibilities For Legal Operations

Posted in Commentary with tags on February 4, 2020 by itnerd
OpenText today announced findings from a new report launched at Legaltech 2020 in conjunction with Ari Kaplan Advisors. The report highlights the need to take control of eDiscovery costs, with AI, cloud and security all listed as top priorities for enterprise legal departments.

Key findings from the OpenText 4th Annual Survey of Legal Operations Professionals include:

  • Controlling eDiscovery costs is the ultimate goal: Legal operations teams are focused on controlling eDiscovery costs by gaining transparency from law firms on discovery budgets and review efficiency, centralizing eDiscovery management, benchmarking success and partnering with managed review providers. Corporate legal teams are standardizing their internal process for eDiscovery, and even providing mandates to external counsel. 77 per cent contract directly with eDiscovery vendors, 74 per cent control which eDiscovery vendors their outside counsel uses, and 71 per cent have adopted a centralized approach to managing eDiscovery data. A full 42 per cent have adopted a single vendor model.
  • Increasing use and spend on AI tools: The drive to improve eDiscovery efficiency, spend and outcomes is fueling AI spending and usage. 83 per cent of respondents plan to increase spend in this area and 49 per cent reported using predictive coding (also known as technology-assisted review) in the past year (+18 YoY).
  • Moving to the cloud is a key initiative to optimize operations: 69 per cent of legal operations professionals saying their law departments are standardizing in the cloud.
  • Data security is top-of-mind: 94 per cent (+3% YoY) of respondents reported they have data security concerns around distributing electronically stored information to multiple discovery vendors and law firms.
For the full survey of legal operations professionals, click here.

The OpenText team will also present highlights from the latest OpenText’ Release 16 Enterprise Pack 7 (EP7) during the conference. EP7 introduces powerful new features and enhancements to OpenText products in the Legal Tech portfolio, including automation, machine learning, and AI that make it easier than ever for lawyers and legal professionals to find, review, and assess information.

The OpenText Services Team will be on-site to discuss OpenText High-Efficiency Managed Review. OpenText Managed Review provides upfront budget certainty for eDiscovery and investigations document review with fixed fee pricing, reduces costs up to 80 per cent and mitigates risk with measurably higher accuracy than alternatives. Specific innovations showcased this week will include:

  • The integration of OpenText Magellan text analytics into OpenText Axcelerate for eDiscovery, investigations, and regulatory response.
  • A new platform integration between OpenText Axcelerate and Veritone to automate machine translation on-the-fly, helping to reduce costs associated with manual translation and expedite the review of multi-language documents.
  • New enhanced templates for OpenText EnCase eDiscovery to help legal teams standardize methodology and reduce the time to create a new project by 75 per cent or more.
  • The integration of OpenText eDOCS with OpenText MindServer, an AI-powered search engine add-on, to provide quick and automatic search models.
  • A completely new UI for OpenText Decisiv reinvents the user experience and provides a mobile-responsive layout with an intuitive single search bar and robust smart filters.
For more information on the latest OpenText releases for legal technology, visit the OpenText blog.

Univar Solutions EMEA Leverages OpenText

Posted in Commentary with tags on January 20, 2020 by itnerd

OpenText today announced Univar Solutions EMEA, a leading distributor of chemical ingredients and services in Europe, is working with OpenText Professional Services to upgrade their deployment of OpenText Vendor Invoice Management for SAP Solutions to further transform its accounts payable operations with new AI, intelligent capture and automation capabilities.

OpenText Vendor Invoice Management for SAP routes invoices automatically to the right person for resolution, approval and payment. New enhancements to the solution will boost Univar Solutions EMEA’s operations by giving the company access to OCR line item recognition, improving invoice training and automating previous manual freight processing and costing.

Powerful optical character recognition combined with machine learning and intelligent automation enables content to be matched against supplier delivery notes. This helps Univar Solutions EMEA continuously identify and remove bottlenecks and automatically correct errors or inefficiencies before they impact customer satisfaction. Advanced analytics and reporting tools give Univar Solutions EMEA greater visibility over its accounts payable processes, helping ensure governance, compliance and clarity.

OpenText is SAP’s largest solution extension partner with more than 20 years of experience helping SAP customers with intelligent integrations for content-intensive business processes and models.

OpenText Named A Leader By Forrester Research

Posted in Commentary with tags on November 21, 2019 by itnerd

OpenText™ today announced Forrester Research, Inc. has named OpenText a leader in The Forrester Wave™: Digital Asset Management for Customer Experience, Q4 2019, stating “OpenText leads with best-in-class library services and video capabilities.”

Forrester gave OpenText Media Management the maximum possible scores in the criteria of library services, video and emerging content support, product vision and market approach.

Forrester noted, “OpenText’s strengths are in core library services and video capabilities, which are both best-in-class.” The Forrester report says “It (OpenText) also offers strong marketing support in areas like portal creation and management capabilities.”

OpenText has been at the forefront of digital asset management for more than two decades. It has delivered some of the largest DAM deployments in the world, along with departmental solutions that take advantage of the same feature-rich functionality. Customers across retail, media and entertainment, manufacturing, and other verticals are able to support both agile creative workflows and long-term governance and reuse of library assets to build strong brand identities. OpenText offers advanced AI integration to accelerate streamlined search, personalization, and automated distribution to omnichannel endpoints.

OpenText Experience is an integrated platform of solutions for delivering highly personalized content and omnichannel customer experiences. As part of this platform, Media Management allows customers to start small and expand quickly. It is the only DAM platform that supports business-user workflow across multiple business units, as it is built with dozens of integration points with ecosystem applications in the connected media supply chain.

Download the report

Download “The Forrester Wave™: DAM for Customer Experience, Q4 2019” online here.

 

OpenText Annouces A Flexible Path To The Cloud At Enfuse 2019

Posted in Commentary with tags on November 12, 2019 by itnerd

OpenText today announced its latest technology update, with innovations across its entire portfolio. This release further improves the capture, governance, exchange and use of information to drive productivity, growth and a lasting competitive advantage.

Accelerating Cloud Leadership

This release advances the company’s cloud leadership with the introduction of cloud-native applications for OpenText™ Content Services, including OpenText™ Content Suite Platform, OpenText™ Extended ECM Platform, OpenText™ Documentum™ and OpenText™ InfoArchive.

These cloud-native Content Services applications update automatically, scale dramatically, and run anywhere – both on- and off-cloud and represent important progress on the company’s path to launching OpenText Cloud Editions (CE) in 2020.

OpenText has a growing portfolio of next-generation SaaS applications designed to manage information and content-intensive business processes. OpenText Core applications are built on OpenText™ OT2 next-generation EIM-as-a-Service platform.

This release introduces:

  • OpenText™ Core for Federated Compliance, a centralized application for oversight of records policies across multiple content repositories. Available immediately for Documentum, the application features a unique hybrid architecture which honors local control and data sovereignty requirements.
  • OpenText™ Core Experience Insights, a SaaS application that provides marketing leaders full visibility over their customer’s journey – from website interactions to email engagement, social media content and call center performance.

These new applications join a roster of SaaS offerings, including the recently announced OpenText™ Core Capture, OpenText Core Share, and OpenText Core Signature.

Addressing Today’s Complex Security Challenges

Security is at the forefront of every OpenText product and service. This update, announced at OpenText Enfuse, provides new tools and capabilities to solve today’s most complex investigative, legal, and information security challenges.

  • OpenText professional services now provides a threat-hunting service which integrates OpenText EnCase Endpoint Security with OpenText Magellan AI and analytics to reduce response times and expedite the detection, response and remediation of threats. The new offering helps customers with incident response, regular threat-hunting to protect endpoints and networks, and ongoing security training and optimization.
  • OpenText EnCase Endpoint Security adds powerful new tools to help security teams monitor and detect threats, including real-time continuous monitoring of endpoints with 400+ new anomaly detection values and new MITRE ATT&CK OOTB anomaly rules
  • OpenText™ EnCaseTM Forensics features enhanced search to help investigators discover deleted or modified information more quickly during forensic investigations.
  • OpenText AI & Analytics helps ease some of the privacy and compliance requirements associated with regulations like GDPR and CCPA via the automatic identification of personal identifiable information (PII) in unstructured data and other sources.
  • The OpenText Identity and Access Management Platform helps customers secure identity and access management across domains, providing a frictionless, yet secure experience for users to ensure better security in a zero-trust world.
  • OpenText Tableau forensic hardware now includes first-to-market innovations to help save critical time for investigators via the ability to pause and resume any forensic imaging job, even after a power cycle.

Increasing Agility and Managing Risk in Trading Partners

To help enterprises speed time-to-market for supplier engagement and to reduce operational, financial and reputational risk in supplier selection, OpenText is introducing the OpenText Global Partner Directory, a searchable supplier sourcing and onboarding solution.

  • With the Global Partner Directory, enterprises can easily connect with suppliers on the OpenText Trading Grid, the world’s largest cross-industry community of B2B supply chain trading partners.
  • Advanced data filters within the Global Partner Directory enable users to rapidly and confidently identify the right suppliers to do business with based on multiple factors such as goods sold, company size, regional coverage, trading practices, protocol used and financial risk profile.
  • The Global Partner Directory will equip trading partners with tools to support corporate priorities for ethical and sustainable supply chain operations.

Delivering Continuous Innovation in EIM

New product updates across the OpenText portfolio provide enhancements to EIM productivity and efficiency.

  • Intelligent automation and AI integrations remove manual tasks and add value to business processes, including:
    • OpenText Axcelerate adds automated machine-translations of documents for global investigations in partnership with Veritone™ and automated sentiment analysis and entity extract. OpenText eDOCS now features AI-powered search.
    • Content suggestion generation and translation in the OpenText Web Content Management Solution, TeamSite.
    • Enhancements to the OpenText Extended ECM Platform to enable allowing users to automate multiple simultaneous content-driven processes through asynchronous processing.
    • The ability to automate content-related processes with OpenText Vendor Invoice Management, enhanced with machine learning and optical character recognition.
  • Enhanced productivity and user experience bring new and efficient ways of working with and across OpenText products, including fresh new visualizations in OpenText™ Magellan Analytics Studio, new authoring tools in OpenText™ Exstream and a new mobile application for OpenText™ Documentum.
  • Integrations with world-class products and services improve business results and connect content, information and data to the digital business. This release brings new integration between OpenText Experience portfolio and OpenText™ Hightail, Google Translate, Brightcove’s video hosting platform, Salesforce.com, the Salesforce Marketing Cloud, and SAP®. OpenText Documentum for Life Sciences offers new integrations with Microsoft® SharePoint® Online and OpenText™ Contract Center is now integrated with SAP®.

OpenText To Acquire Carbonite

Posted in Commentary with tags on November 11, 2019 by itnerd
OpenText announced today that it has entered into a definitive agreement to acquire Carbonite, Inc. (“Carbonite”), provider of cloud-based subscription data protection, backup, disaster recovery and end-point security to small and medium-sized businesses and consumers.

OpenText CEO & CTO, Mark J. Barrenechea and OpenText EVP, CFO Madhu Ranganathan will host a conference call today at 9:00 a.m. Eastern Time to discuss today’s announcement. Conference call details are included further below.

The acquisition of Carbonite is expected to extend OpenText’s leadership in the Enterprise Information Management (EIM) market by complementing OpenText’s security offerings in data loss prevention, digital forensics, end-point detection and response with the addition of Carbonite’s data protection and end-point security solutions. The acquisition also adds significantly to OpenText’s Cloud business and further complements OpenText’s routes to market, strong enterprise customer base in the Global10K, enhanced SMB and prosumer markets.

About the Transaction and Terms of the Agreement:

  • Tender offer to be commenced for all outstanding Carbonite shares for $23.00 per share in cash(1)
  • Total purchase price of approximately $1.42 billion, inclusive of Carbonite’s cash and debt
  • Total purchase price is approximately 2.8x TTM (Trailing Twelve Months) Carbonite GAAP revenues (as of September 30, 2019), inclusive of annualized full year reported Webroot GAAP revenues, a significant acquisition which closed in March 2019
  • Expect significant expansion of cloud revenues, cloud margins, adjusted EBITDA and cash flows in Fiscal 2021
  • Current Carbonite Annual Recurring Revenues (ARR) of 90%
  • Accretive, and targeting to be on the OpenText operating model by end of Fiscal 2021
  • Funded with OpenText’s existing cash on hand and revolver
  • Estimated OpenText net leverage ratio at closing of approximately 2.5x, with a target to return to less than 2x net leverage during the 4-6 quarters post close of transaction
  • Financial projections and target models will be provided upon closing of transaction
Expect the transaction to close within 90 days of this announcement
OpenText, through a wholly-owned subsidiary, intends to commence the tender offer for all of the shares of common stock of Carbonite within 10 business days. Pursuant to the agreement, the tender offer will be followed by a merger to acquire any untendered shares. The tender offer is subject to the tender of a majority of Carbonite’s shares and certain other regulatory approvals and customary closing conditions. The transaction is expected to close within 90 days.

OpenText Named as a Leader in 2019 Gartner Magic Quadrant for Content Services Platforms

Posted in Commentary with tags on November 7, 2019 by itnerd

OpenText a global leader in Enterprise Information Management (EIM), announced it has been named a Leader in Gartner’s 2019 Magic Quadrant for Content Services Platforms.

The world’s largest and most innovative companies and governments turn to OpenText Content Services to recuse compliance risk with records management and document management capabilities, while embedding collaboration, workflow and other productivity-boosting technologies into their operations. OpenText technology helps customers break down organizational silos, combine both structured and unstructured datasets and extend across on and off-cloud infrastructures. OpenText integrates seamlessly into business-line applications such as SAP, Salesforce and Microsoft, providing access to content across the organization.

According to Gartner, “Content services platforms are key components of the digital workplace and digital business. At a time of increased emphasis on the cloud, ease of use, AI and governance, this report will help those responsible for digital workplace applications find the right vendor for their strategy.” *

OpenText has been named a Leader in this Gartner Magic Quadrant for fifteen consecutive years.

Gartner also released its Critical Capabilities for Content Services Platforms report. This report provides information about OpenText Content Services capabilities. Each year’s Critical Capabilities report is a recommended read for those involved in assessing and evaluating content management options for their organization.

Access the reports

Click here to download a complimentary copy of both the Gartner Magic Quadrant and the Critical Capabilities report.

*Gartner, Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa and Lane Serverson, 30 October 2019. This report was previously titled the Magic Quadrant for Enterprise Content Management.

*Gartner, Critical Capabilities for Content Services Platforms. Michael Woodbridge, Marko Sillanpaa, Lane Severson, 30 October 2019.