Archive for OpenText

OpenText Announces $1M USD Donation To Fight Food Insecurity

Posted in Commentary with tags on December 11, 2020 by itnerd

OpenText today announced a combined donation of $1 million USD to food banks in OpenText communities around the world. These donations will help food banks provide up to 4 million meals to individuals and families in 21 countries around the world. 

This is the first donation of the OpenText Voyager Fund, an extension of the OpenText Voyager Program launched in 2020 to strengthen the OpenText community of customers, partners and employees. The OpenText Voyager Fund will identify key needs in our communities and support local partners in addressing them.

More information and a full list of the organizations supported is available here.

OpenText Brings Digital Investigation To The Cloud With Microsoft Azure

Posted in Commentary with tags on November 10, 2020 by itnerd

OpenText™  today announced OpenText™ EnCase Forensic and OpenText™ EnCase Endpoint Investigator are now certified on Microsoft Azure. With OpenText Encase solutions in the cloud, law enforcement and corporate investigators can more easily collaborate, enhance evidence processing, investigate in cloud environments, and adjust more quickly to the needs of a remote workforce.

OpenText worked to support Microsoft’s focus on public safety and justice to bring the benefits of Microsoft Azure – efficiency, power, and scalability – to OpenText EnCase solutions for digital investigations. Additional EnCase security solutions will be available on Azure. 

OpenText EnCase Forensic and OpenText EnCase Endpoint Investigator in Azure bring four core benefits of the cloud to law enforcement and enterprise investigators immediately:

  1. Efficient, secure collaboration – Investigators can now tap into the power of Azure to quickly and easily share case data for better collaboration with other stakeholders via OpenText™ EnCase Evidence Viewer – an application that enables secure access to case data for outside consulting. 
  2. Enhanced evidence processing – Digital investigations often require analysis of terabytes of data. Traditional endpoints have hardware limitations, and processing evidence in extremely high volumes can cause unwanted delay. Investigators can now push evidence to the cloud for quick, efficient processing, alleviating the need for numerous forensic workstations.
  3. Access to investigate evidence in the cloud – As organizations shift operations to the cloud and rely more on a universe of IoT devices, investigative teams must keep pace and increase visibility and control in cloud environments. User and application interactions in cloud environments are difficult to view and analyze without brokered access between the cloud vendor and investigative technology. With OpenText EnCase on Azure, investigators can comprehensively process digital evidence, both on-prem and in the cloud, for complete and accurate findings. 
  4. Investigate devices anytime, anywhere, with less reliance on corporate network or VPN – COVID-19 forced many businesses to new work-from-home models, complicating the task of corporate investigators to investigate employee devices for evidence of insider threat, HR issues, or other internal investigations. With OpenText EnCase Investigator, corporate investigators can more easily reach out through the cloud to access employee devices and conduct investigations, without disrupting employee productivity.

OpenText introduced the new cloud functionality at OpenText Enfuse On Air 2020. The #1 conference for digital investigators, security professionals, IT, and legal tech teams. Enfuse On Air 2020 features a new four-week digital format, registered attendees can leverage live and on-demand content reflecting a weekly theme. Register now for more content on OpenText™ EnCase solutions on Azure and the full suite of OpenText solutions for digital investigations, cybersecurity, and legal technology.

With this latest integration with Azure, EnCase joins the more than 40 OpenText solutions available in the Azure Marketplace, such as OpenText Carbonite Backup for Microsoft Office 365 and OpenText Content Services Technology for teams. For more information, click here.

OpenText kicks Off OpenText World

Posted in Commentary with tags on October 26, 2020 by itnerd

OpenText™  today kicked off the world’s largest Information Management conference, which will run for the next four days in an engaging digital format. OpenText World 2020 brings together experts from industry, the public sector and academia to rethink the nature of digital transformation and the information challenges facing business and society.

During OpenText World, attendees will have opportunities to experience and influence the future of OpenText solutions through interactive digital labs, access sessions and training with experts around the globe, and join keynote sessions from frontline technology leaders working to solve the most difficult global challenges. 

Keynote speakers on day one include Mr. Barrenechea, who will address how businesses can rethink traditional strategies and embrace new ways to work, as well as renowned Neuroscientist and Technologist, Dr. Poppy Crum, who will share insights on bridging the gap between rapidly evolving technology and more effective human interaction in a post-pandemic world. 

On October 27th, OpenText Executive Vice President and Chief Product Officer, Muhi S. Majzoub, will introduce new OpenText products, features, and services that help organizations’ respond to today’s challenges. He will be followed that afternoon by Nobel Laureate and former US Vice President, Al Gore, who will speak to how technology shapes our world and opportunities for positive change. 

Rethink the Future of Work with OpenText Cloud

OpenText today released Cloud Edition 20.4, delivering major enhancements and totally new features across the OpenText suite of products. These include new SaaS applications and cloud services, feature enhancements based on customer feedback, connectors to leading business applications, and deeper integrations with major partners. For more details on CE 20.4 please see the press release or check out this or check out the OpenText release page.

OpenText also announced the launch of the OpenText Developer Cloud on Monday.

Deep Partnerships and Compelling Industry-Relevant Content

OpenText World is made possible with the support of the world’s leading technology and systems integration companies. They thank all of their sponsors, and especially their 2020 Innovator Sponsors Microsoft and SAP.

OpenText Makes Electronic Signature Accessible To Organizations Of Every Size

Posted in Commentary with tags on October 8, 2020 by itnerd

OpenText™ today announced that it has expanded its electronic signature offering, which is now available to small and medium-sized businesses, large enterprises and developers. The offering includes a full feature, low-cost option of Core Signature for small and medium-sized businesses and the Core Signature Service for developers looking to integrate e-signature into custom-built applications.

“Successful and resilient organizations are digitizing processes and empowering remote workers with the tools they need to close business,” said Muhi Majzoub, OpenText Chief Product Officer. “Organizations of any size can deploy Core Signature for critical business processes, providing users the ability to sign documents within the applications they use most.”

OpenText Core Signature enables employees and partners to sign quotes, contracts, and other documents in a fast and hassle-free way. The OpenText portfolio of electronic signature offerings enable customers to incorporate electronic signature into their business processes in a way that best suits their needs. 

OpenText Core Signature is the right choice for organizations of every size:

  • OpenText Core Signature is a SaaS application that enables customers to sign and approve digital documents quickly and easily from anywhere at any time. It deploys immediately, delivering a complete, full-feature electronic signing solution, helping digitize key approval processes and save time during signature collection. Access the 14-day free trial, here.
  • OpenText Core Signature  can also be deployed as an add-on to OpenText™ Core Share, combining secure document management and sharing so that organizations can collaborate on documents from authoring all the way to signature.
  • Core Signature Service empowers developers to easily build and integrate secure, rapid electronic signing for document preparation into new applications, critical business applications or existing OpenText solutions. The service is also available to OpenText OEM partners.

OpenText is offering a 14-day free trial of its new standalone Core Signature offering. Access the free trial and learn more about OpenText Core Signature, here.

OpenText Announces Support For Alfresco

Posted in Commentary with tags on October 5, 2020 by itnerd

OpenText™ today announced OpenText Support for Alfresco™, a new suite of service offerings to support content services solutions from Alfresco. With OpenText, Alfresco customers benefit from defined service-level targets, 24/7 support options, global support, timely and regular code fixes, customization support, and an opportunity to lower support costs. 

OpenText has put in place a dedicated team to manage and contribute to the Alfresco open source community, to provide Alfresco customers with world-class support, and to offer a compelling transition to Information Management and the Cloud. OpenText Support for Alfresco offerings are immediately available for Alfresco Community Edition and Alfresco Content Services users. 

The OpenText OpenSource Edition for Alfresco program offers an OpenText branded release of Alfresco Community Edition that provides annual renewable support with troubleshooting and regular code updates to address issues identified by OpenText and our subscribers. For those Community Edition users with unique situations and timelines, we also offer support services such as custom bug fixes and customization support scoped to each request. 

OpenText Support for Alfresco ACS offers cost-competitive support services to Alfresco Content Services customers, including options for those with customizations that require continued code maintenance and support. 

As the market leader in Information Management, OpenText can also provide additional features, such as archiving, increased end-point security, and intelligent capture, as well as the option of managed services provided through the OpenText Cloud or public cloud partners. 

For more information on these new offerings, or to schedule time to speak with an OpenText expert, visit: https://www.opentext.com/info/opentext-support-for-alfresco.

Independent Study Finds that Hybrid Cloud Enables Agility & Collaboration for Off-Cloud Workloads

Posted in Commentary with tags on September 1, 2020 by itnerd

OpenText™ today announced the findings from a commissioned study conducted by Forrester Consulting on behalf of OpenText. The study confirms that migrating content management to the cloud remains critical for digital transformation. However, it also shows that a hybrid approach of both cloud-based and on-premises solutions can provide many of the same benefits, including improved flexibility, sales and service cycles, collaboration, and customer satisfaction. 

The study, “Hybrid Cloud Enables Agile Content Management and Collaboration,” includes insights from 208 respondents with responsibility for Enterprise Content Management (ECM) decisions at enterprises in North America and Europe. The study explores the use of hybrid infrastructures—a combination of cloud and on-premises—for content storage, management and collaboration use cases. 

Key findings from the survey include: 

  • A modernized content management approach helps accelerate digital transformation objectives: Over three quarters (76%) of organizations cite improving content management as being significantly important to accelerating their digital business as demands for improved collaboration and customer experiences grow.
  • Cloud is critical to a modern content strategy: Cloud content services simplify access, content creation, and interaction with both customers and business partners. Organizations that are using cloud for content storage, management and collaboration cite considerably greater improvements than their on-premises peers in the areas of customer satisfaction (72% vs. 25%), security (70% vs. 16%), and usability (64% vs. 16%). 
  • Companies mired in migration paralysis are being left behind: Nearly two thirds (64%) of organizations with content exclusively on-premises believe they face a competitive disadvantage and half (51%) struggle to keep up with customer expectations for self-service.
  • A hybrid architecture provides a phased approach to content in the cloud: Hybrid cloud options allow organizations to move content and collaboration apps to the cloud at their own pace while still benefiting from the agility that comes with moving to the cloud. Like organizations taking a cloud-only approach, those that adopt a hybrid approach report improved flexibility (70%), faster sales and service cycles (73% and 58%), and better collaboration (67%) and customer satisfaction (80%).

The study also found that those looking to modernize their content management approach expect improvements in collaboration (52%), security (51%) and productivity (43%). OpenText is uniquely positioned to improve productivity and collaboration without compromising governance, security, and control through its integrated cloud-based information management solutions, which include content services and sharing, as well as data back up and endpoint protection. With flexible cloud-deployment options and managed service expertise, OpenText enables organizations to take advantage of the cloud in ways that best suit their needs.

Access the full study or read the blog to learn more.

South African Social Development Department Improves Service Delivery with OpenText

Posted in Commentary with tags on July 29, 2020 by itnerd

 OpenText™ today announced the Department of Social Development of South Africa has deployed OpenText™ Documentum™ xCP, a case management framework to digitize its social assistance appeals process. The solution enables the department to provide a more effective, efficient, and accessible social assistance appeals service for its citizens and reduce legal expenditures.

OpenText™ Documentum™ xCP helps ensure compliance and enables department staff to promptly inform stakeholders of required action, escalate long-running appeals and generate audit reports for reference.

The department worked with local OpenText partner Faranani DocTec to implement the solution. The cost savings achieved by using OpenText™ Documentum™ xCP have been reallocated for the improvement of the Department of Social Development’s business services, including administration of appeals. These bottom-line benefits have also been put towards increasing awareness among potential applicants and beneficiaries of social assistance.

OpenText™ Documentum™ xCP features a low-code development environment for rapid design and deployment of robust case management solutions, bringing new efficiency and agility to complex information-centric processes, from loan applications to benefit approvals, across a range of industries. 

For more information on OpenText Documentum xCP, click here.

Agility Logistics Brings More Efficiency & Sustainability to Processes & Customer Service With OpenText Content Services

Posted in Commentary with tags on July 15, 2020 by itnerd

OpenText™ today announced Agility Logistics, one of the world’s largest integrated logistics providers, has deployed OpenText™ Content Services to streamline global operations, including freight and shipping via land, air and sea for more than 60,000 customers in 100 countries. 

Agility Logistics works with companies to move, manage and distribute the goods that underpin global commerce. Every shipment produces a physical paper trail of documents – such as airway bills, invoices and bills of lading – which previously took days to reach their destination for cargo processing. To secure end-to-end information resiliency and efficiency, the company implemented OpenText Information Management technologies to provide an integrated, centralized repository for capturing, sharing and managing documents.

After a lengthy evaluation process, Agility chose OpenText™ Content Services solutions, including:

  • OpenText™ Intelligent Capture to automatically scan and transform documents into PDFs while metadata is captured to enable easy search and retrieval
  • OpenText™ Documentum as a content management platform to tightly integrate with the company’s core logistics system and financial applications, ensuring reports and key financial data are automatically stored in an electronic format
  • OpenText™ Documentum xCP to build modern user interfaces tailored to customers’ needs across verticals
  • OpenText™ InfoArchive to ensure data and content retention complies with industry requirements

Agility will also leverage OpenText technologies to improve the environmental sustainability of their operations.

OpenText Announces New Integration With Microsoft Teams

Posted in Commentary with tags on July 9, 2020 by itnerd

OpenText™ today announced the availability of its market leading Content Services technology for Microsoft Teams. This new integration enables use of OpenText Content Services for information governance and control.

As organizations adapt to the current global crisis, Content Services technologies allow remote workers to collaborate securely and productively. OpenText™ Content Services connects information across the enterprise with the people and systems that need it.

OpenText® Extended ECM for Microsoft Office 365 integrates content and collaboration tools into business processes. With today’s announcement, OpenText adds its market-leading information governance tools and systems to Teams, making an expanded set of compliance, records management, and archiving options available to Teams users and administrators. Extended ECM allows users to surface Teams content in context of relevant business processes across the enterprise, creating links with line-of-business systems and applications such as Salesforce, SAP, or Oracle. 

OpenText Extended ECM adds important functionality to Teams. Users can: 

  • Access and centrally govern customer content within the Teams environment;
  • Automate the creation of a Team specific to an OpenText business process;
  • Synchronize Teams membership with OpenText content management systems;
  • Archive Teams content to OpenText utilizing governance best practices; and
  • Retire Teams and dispose of noncrucial content automatically using OpenText Extended ECM.

The OpenText and Microsoft collaboration provides information management solutions that embrace and extend joint customers’ existing investments in these technologies, delivered off-cloud, hybrid cloud, or as a managed service on Microsoft Azure.

This latest integration with Microsoft joins an already vibrant set of solutions, including OpenText Extended ECM for Microsoft Dynamics 365 and Carbonite Backup for Microsoft Office 365.

As part of today’s announcement, OpenText will continue expanding integrations with Microsoft products to accelerate its OpenText Anywhere strategy on Azure. Many OpenText customers already rely on Azure for locally compliant and highly secure access to over 15 OpenText solutions delivered to customers as a managed service. In total, OpenText now makes more than 40 solutions available in the Azure Marketplace, including those available from Carbonite

Find out more about how OpenText leverages Microsoft Azure and integrates with additional Microsoft products here.

OpenText Trading Grid To Integrate Dun & Bradstreet Data

Posted in Commentary with tags on April 21, 2020 by itnerd

OpenText today announced that it is integrating the extensive data stores of leading global provider of business decisioning data and analytics, Dun & Bradstreet, into the OpenText™ Trading Grid™ Global Partner Directory, a powerful, consolidated supplier sourcing and onboarding platform.

In today’s challenging business environment, it is paramount that organizations create a network of qualified and trusted suppliers and partners. The integration of Dun & Bradstreet data and insights into OpenText’s Trading Grid will provide enterprises a single, centralized directory to identify reliable, financially stable trading partners and suppliers, allowing them to strengthen their supply chains to mitigate risk and prevent major disruptions in supply. Businesses will also be able to prioritize ethical, sustainable operations and good corporate governance across supply chains by sourcing trading partners emphasizing these core values.

The Trading Grid Global Partner Directory provides access to information on hundreds of thousands of companies doing business on OpenText Trading Grid, the world’s largest cross-industry community of supply chain trading partners. OpenText will integrate D-U-N-S Numbers® and metadata into the Global Partner Directory to give businesses a more extensive source of quality corporate data to use in making more informed sourcing decisions. Participating companies will have access to Dun & Bradstreet’s Data Cloud, which contains comprehensive information on more than 355 million total businesses worldwide.

The advanced data filters of the Global Partner Directory have been expanded to allow users to search for and monitor companies according to specific attributes such as financial responsibility, fulfillment of supply chain obligations, and compliance with global regulations, including those for diversity and corporate social responsibility. Geography filters help enterprises plan for political unrest and natural disasters in key markets.

Once enterprises identify the right suppliers, Trading Grid facilitates rapid connections and collaboration with businesses on the network through self-service capabilities. 

To learn more about Trading Grid, visit https://businessnetwork.opentext.com/trading-partner-discovery/.