There’s a fairly lengthy thread on Canadian Apple Fanboi Site ehMac.ca where disgruntled Canadian fanbois are venting. Why? Many of the people venting ordered Snow Leopard Up To Date DVDs as they have recently purchased a new Mac and are thus entitled to a upgrade at a lower cost. While retail copies have long since arrived in the hands of happy Mac owners, those who ordered the Up To Date DVDs are still waiting. According to the order status, they’ve been shipped by Purolator/Canada Post, but it’s a safe bet that they really mean Canada Post as Purolator is owned by Canada Post.
Here’s a sampling of what is being said:
According to Apple my shipment was sent by Purolater to a Canada Post depot where it will be sorted and hopefully delivered tomorrow or the day after … or the day after that. The customer service rep told me that if it doesn’t arrive by Tuesday I should call back and they would see about sending out another one .
Is Apple trying to save a few $$ here? I realize this was a U-T-D order for $13 , but why not just courier it directly to my house? They should perhaps reconsider their shipping options.
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Well Purolator/Canada Post has failed on their 6 day time frame… not once, but by the looks of it…. hundreds….. I am pretty sure Apple could get something out of it….
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Well I called purolator but they could tell me where my package is, since I have no tracking #, and I told them the situaltion. They told me to wait until tuesday, and if I dont get it by next week something might have gone wrong.
Thanks apple…
Just because we bought it for $13 doesnt mean we dont love you! Be nice to us, after all we forked over all that money for a computer.
Well I guess the only choice we have is to wait. Good things happen to those who wait- who knows maybe apple will refund our money?
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It’s nearing the end of the work day and still no package. So it’s officially past the promised date. Not impressed. I made my UTD order over a month ago.
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I’m pretty upset at apple myself. Pretty ridiculous. Just because I get something from them cheaper doesn’t mean they can take there time shipping it :@. For all I know they could have just shipped them out yesterday. Whatever, hopefully it will come tomorrow.
As you can see, Canadian fanbois are upset. I’m in the same boat as I have a Up To Date DVD on order that has not arrived as of yet, and I have to say that I’m not really impressed with Apple at the moment. Perhaps there’s a really good reason for this? In the interest of finding out if that’s the case or not, I sent a message to Apple Canada PR asking for their comments on this situation. If they respond, I’ll post it here.
UPDATE: Still no comment from Apple (not that I’m surprised by that), but there are some comments on Twitter that might interest you.
Apple Opens App Store For Macs…. But For Snow Leopard Users Only
Posted in Commentary with tags Apple, Snow Leopard on January 6, 2011 by itnerdGot a Mac? Running Snow Leopard? Great! Now you have an app store of your own. Just like those iPhone users, Apple announced today that they have an app store for Mac owners:
Apple® today announced that the Mac® App Store℠ is now open for business with more than 1,000 free and paid apps. The Mac App Store brings the revolutionary App Store experience to the Mac, so you can find great new apps, buy them using your iTunes® account, download and install them in just one step. The Mac App Store is available for Snow Leopard® users through Software Update as part of Mac OS® X v10.6.6.
So if you’re running Leopard (10.5) on that PowerPC Mac of yours, you’re out of luck. If you’re running Leopard on your Intel Mac, you’re also out of luck. Thus it’s time to upgrade, just like I said previously.
Back to the app store. It seems to have a few tricks to it. For example, it recognizes that I’ve installed iLife on my Mac. Interesting. I wonder what other info it looks for. Privacy policy anyone? Anyone? I also note that there are substantial discounts for Apple apps. For example Aperture is $219 in the Apple Store. It’s $79 on the app store. Other Apple apps have similar discounts. Clearly if you want to buy Apple apps, you should buy them through the app store. You can also buy the different pieces of iLife and iWork rather than being forced to buy the whole suite. Interesting tactic.
Users aren’t forced to use the app store, but I see this driving a significant amount of Mac users application purchases as it’s a very safe bet that this will be installed on every Mac at the factory. You can also bet that Apple is hoping that their cut of each sale is going to be a huge revenue driver. After all, it’s not about the apps. It’s about the cash.
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