Archive for Telus

Samsung Galaxy Note20 Ultra 5G Is Now Available For Pre-order At TELUS

Posted in Commentary with tags , on August 5, 2020 by itnerd

TELUS is excited to confirm that the Samsung Galaxy Note20 5G and Samsung Galaxy Note20 Ultra 5G devices are now available for pre-order at telus.com/note20. The latest Samsung devices will be available for purchase at telus.com on August 21, 2020.

Customers can get the Samsung Galaxy Note20 Ultra 5G today with the TELUS Easy Payment® device financing, starting at $0 upfront*, on the TELUS 5G network. Plus, customers who get the Samsung Galaxy Note20 Ultra 5G device on a minimum two year term can select from two gift with purchase options. Customers can either receive the Samsung Buds Live, valued at $249.99, or the Microsoft Xbox Game Pass Bundle, which includes a MOGA XP5-X+ Controller, a 3-month Xbox Game Pass Ultimate membership and a Wireless Charger Duo, valued at over $320.

TELUS Launches Track+ LTE Connected Tracker

Posted in Commentary with tags on July 22, 2020 by itnerd

TELUS is launching Track+, a new connected tracker that enables consumers to easily track and locate what they care about most , from pets, to luggage, purses and more. 

Users can enjoy the benefits of TELUS Track+ anywhere in Canada or the US using LTE connection for added peace of mind when travelling. Other core features include:

  • Custom Safety Zones – Set invisible boundaries for your tracker around important locations, like your house or backyard, and get notified when your tracker enters or leaves a Safety Zone. For example, with included accessories like the pet collar attachment, users will be notified if their pet wanders out of their backyard. 
  • Locate Now – Check the location of your tracker at any time to ensure what’s important to you is where they’re supposed to be and easily locate items when they go missing with location updates.
  • Light sensors: If the lighting around your tracker changes from dark to light, you’ll know that your luggage or bag was opened without you.
  • On-device ringer: If you know you’re close to your tracker but can’t see it, ring your tracker directly from the app until it’s found. 

For more information, please visit www.telus.com/track

TELUS Ranked As Canada’s Fastest Mobile Network & Canada’s Fastest Internet Provider

Posted in Commentary with tags on July 20, 2020 by itnerd

TELUS announced today that it has been named the fastest internet service provider (ISP) in Canada by New York-based PCMag, in addition to earning 2020 Fastest Mobile Network and Best Mobile Coverage Speedtest Awards™ in Canada from Seattle-based Ookla® for Q1-Q2 2020. PCMag recognized TELUS as the speed master in Canadian internet among the major ISPs. Ookla compared user-initiated tests from all the major mobile carriers in Canada to determine who showed the fastest mobile network speeds and best coverage. TELUS achieved the leading Speed Score™ of 72.11, with average speeds of 87.31 Mbps for download and 13.04 Mbps for upload.

This recognition complements the outstanding record of achievement in network excellence TELUS has earned over the years in respect of their world-leading networks in Canada. In 2020 alone, TELUS has also been recognized by other global industry-leading experts, including UK-based Opensignal, for tying for #1 in the world for fastest mobile network speeds, and Victoria-based Tutela, for winning awards for Excellent Quality, Download Throughput, and Latency in Canada.

Since 2000, TELUS has invested $200 billion in network infrastructure, spectrum, and operations to enhance the coverage, speed, and reliability of its world-class networks and connect customers from coast to coast to coast. TELUS is investing a further $40 billion over the next three years in critical technology to support the roll out of 5G networks which will enhance innovation and help drive economic development and productivity across industries in a new age of hyper-connectedness.

TELUS Ventures Invests In Zebra Medical Vision

Posted in Commentary with tags on July 9, 2020 by itnerd

One of Canada’s most active Corporate Venture Capital funds, TELUS Ventures, has entered into a strategic collaboration with Zebra Medical Vision, a deep-learning medical imaging analytics company. The partnership will enable better health outcomes for Canadians. 

Here are some key details about the partnership and about TELUS Ventures:

  • This investment enables Zebra Medical Vision to expand its presence in Canada, bringing new artificial intelligence (AI) solutions to enhance healthcare outcomes for Canadians. Zebra-Med’s technology provides radiologists a fully automated analysis of medical images to quickly identify acute medical findings and chronic diseases.
  • Zebra-Med’s FDA approved population health solution leverages AI to stratify risk, and will help improve quality of life for Canadian patients and reduce the cost of care. Zebra-Med recently joined the battle against the pandemic, using its AI solution for COVID-19 detection and disease progression tracking.   
  • TELUS Ventures is focused on building a strong portfolio to support the growing health technology market, including digital solutions for preventive care and patient self-management. This collaboration underscores TELUS Ventures’ continued dedication to advancing the delivery of new technologies that drive better health outcomes for Canadians. 

More details can be found in the press release which can be found here

New Technology From TELUS Health Lets Saskatchewan Health Authority Remotely Monitor Lung Transplant Patients

Posted in Commentary with tags on June 11, 2020 by itnerd

TELUS Health today announced the expansion of its Home Health Monitoring (HHM) solution to digitally monitor the recovery of lung transplant patients across Saskatchewan. Launched in partnership with the Saskatchewan Health Authority and eHealth Saskatchewan, this digital health dashboard enables a virtual healthcare team to provide medical support remotely, for patients in real-time as they recover in their own homes.

Easily accessible through a mobile device, tablet or desktop computer, the TELUS Health HHM solution sends daily prompts to patients to report their biometrics such as spirometry (i.e. lung function), blood pressure and overall health condition. If patients do not have their own digital health tools, they are provided with biometric devices such as bluetooth-connected weight scales and blood pressure cuffs in order to monitor their vitals and enter them into their daily report. This data then is sent electronically to the care team so it can be viewed on the digital dashboard, allowing regular and remote monitoring of a patient’s well-being. This gives clinicians the ability to review crucial patient data in real-time, allowing them to identify any urgent care needs and mitigate risks such as possible infection, incision issues, and/or neurocognitive impairment.

Transplant patients have compromised immune systems, particularly during the first month following the transplant operation due to the use of immunosuppressant medication to help prevent the body’s rejection of a donor organ. Monitoring vitals is crucial to a healthy recovery as is ensuring patients can recover in the safety of their own homes amidst the current pandemic so there is no increased risk of exposure to the virus. HHM helps give patients peace of mind knowing they are still connected to their healthcare team for monitoring without having to physically remain in hospital.

It is estimated that the TELUS Health HHM solution and lung transplant monitoring program will support 60 to 70 Saskatchewanians for the lifetime of their transplant. Ongoing discussions are underway to expand the use of HHM for the remote monitoring of individuals with heart conditions and chronic obstructive pulmonary disease (COPD). 

The launch of the HHM solution for transplant patients is another collaboration between TELUS Health and Saskatchewan’s public health system. In October 2019, the Saskatchewan government launched MySaskHealthRecord, a website that enables Saskatchewan residents to easily access their personal health information, including medical imaging results, laboratory tests and clinical visit history.

The TELUS Health HHM solution has been used in British Columbia since 2013 to remotely monitor thousands of patients living with chronic conditions such as diabetes, heart failure and respiratory diseases. Of those with heart or respiratory issues, 81 per cent reported fewer emergency room visits and 92 per cent reported fewer hospital admissions. The solution is currently being used in B.C. and other provinces to support those with or at a high risk of contracting COVID-19.  Over 1400 BC Citizens have been monitored for COVID-19 to date. 

Building off of these successful initiatives in B.C. and Saskatchewan, discussions with other provincial health authorities are underway to provide HHM technology to even more Canadians in various areas of care.

Bell Chooses Ericsson As 5G Equipment Supplier…. Telus Announces Ericsson and Nokia As 5G Equipment Suppliers….. And Huawei Is Out…. Maybe….

Posted in Commentary with tags , on June 3, 2020 by itnerd

Yesterday, Bell dropped a press release announcing that they were going with Ericsson for their 5G network. What’s significant about this is that Bell is, or I guess was a Huawei customer. I am guessing that Bell made the decision that dealing with Huawei isn’t good for business. Thus they made the switch to Ericsson.

So with this move by Bell, and the fact that Rogers has also tapped Ericsson for their 5G network, the last of the “big three” telcos to be working on a 5G rollout is TELUS. They also dropped a press release of their own yesterday announcing Ericsson and Nokia as partners to build their 5G network. Here’s where things get weird. Earlier this year TELUS announced that Huawei would supply gear for its 5G rollout. Something that did not go over well with customers. Which suggests that TELUS is not proceeding with Huawei. Or it suggests that this is in addition to the Huawei gear that they announced that they were going to use earlier this year. It isn’t clear, and I am already seeing backlash from TELUS customers who think that TELUS is still using Huawei gear. Which makes TELUS look bad. Thus if I could give TELUS some advice, they might want to clear that up and do so quickly.

Thus it appears that Huawei is maybe being dumped by “big three” telcos. They definitely are not being used by two of them for sure. This makes me wonder what future Huawei has in Canada. It also makes me wonder if a decision on Huawei is coming from the Canadian government as it is kind of coincidental that both of these telcos came out with announcements that appear to leave Huawei in the cold on the same day.

TELUS Highlighted By Opensignal As Having The Fastest Network In Rural Canada

Posted in Commentary with tags on May 26, 2020 by itnerd

Canada’s rural download speeds have been heralded as some of the fastest in the world, outpacing five of the G7 countries in Opensignal’s State of Rural Canada’s Mobile Network Experience. TELUS specifically was recognized as having the fastest network in rural Canada with an overall speed of 48 Mbps. Among the G7, only Japanese users experienced a higher speed than some rural Canadians, with an overall download speed of 49 Mbps. Canadians on the TELUS network saw the largest increase in download speeds in the first quarter of 2020, as compared to 2019, at 71%.

Notably in Opensignal’s recent State of Mobile Network Experience 2020 report, Canada’s average download speeds at 59.6 Mbps narrowly outpaced South Korea’s at 59.0 Mbps respectively, signalling the strength of Canada’s global-leading mobile networks. In 2019, TELUS was recognized by industry-leading experts, including Opensignal, Ookla, J.D. Power, PCMag, and Tutela, building on an outstanding record of achievement, having earned the top spot in four out of five of the major mobile network reports for the third consecutive year in a row or more.

Since 2000, TELUS has invested almost $200 billion in network infrastructure, spectrum, and operations to enhance the coverage, speed, and reliability of its world-class network and connect customers from coast to coast to coast. TELUS has committed to invest a further $40 billion over the next three years in critical technology components to support the roll out of 5G networks which will enhance innovation and help drive digital development across industries in a new age of hyper-connectedness. Connecting rural communities requires the joint effort and investment from facilities-based carriers and governments to ensure that all Canadians have access to the coverage, speed, and reliability they deserve.

Motorola Razr Flip Phone Is Now Available At TELUS

Posted in Commentary with tags on April 17, 2020 by itnerd

The Motorola Razr is now available in-store at TELUS starting at $0 upfront withTELUS Easy Payment®, which allows customers to get any smartphone in their lineup for as little as $0 upfront, combined with new Peace of Mind rate plans that offer endless data without having to worry about overage charges. 

The iconic flip phone is re-invented for today. The new Motorola razr shatters the status quo with a flexible display that, impossibly, folds completely in half. Here’s a few of its core features:

  • An iconic flip phone, re-invented. Compact and pocket-ready design flips open to reveal a full-length touch screen with all the latest tech.
  • 6.2″ cinematic Flex View display. Groundbreaking flexible OLED screen folds completely in half. Flip open to watch videos in ultra-wide CinemaVision.
  • Interactive Quick View display. Respond to notifications, take selfies, make mobile payments and more, all without ever opening the phone.

More information is available here.

TELUS Again Ranked Canada’s Fastest Mobile Network

Posted in Commentary with tags on April 9, 2020 by itnerd

TELUS announced today that it has been recognized in Tutela’s Canada State of Mobile Networks Report April 2020, winning three of the national awards for Core Consistent Quality, Download Throughput, and Latency, and tying for Excellent Consistent Quality. Canada also places first for 4G Download Speeds according toOpensignal’s Mobile Experience report during the COVID-19 pandemic. The achievements solidify the strength of TELUS’ wireless network across the country, which has proven more critical than ever as Canadians rely on mobile networks to stay connected to loved ones and vital information during these unprecedented times.

Opensignal is monitoring global trends, and in particular, the effect of increased use of mobile telecom during the COVID-19 pandemic. They highlight that there is a sharp increase in mobile data consumption globally. Their report shows that Canada’s networks are continuing to operate very well. Canada is by far the fastest across 45 countries tested for 4G download speeds for mobile experience and had virtually no change between January, and the last week of March, when all Canadians were following social distancing protocols.

TELUS’ wireless and wireline networks continue to serve Canadians well during COVID-19. Usage has spiked considerably as Canadians stay home and keep connected to school, work, and friends and family. We continue to grow and maintain capacities that support TELUS’ strict network resiliency and world class performance standards to ensure that our customers have a seamless, un-interrupted experience in these challenging times.

The recognition from Tutela accompanies the significant, sustained accolades TELUS has earned over the years in respect of our world-leading wireless network. In 2019, TELUS was recognized by other industry-leading experts, including Opensignal, Ookla, J.D. Power, PCMag, and Tutela, building on an outstanding record of achievement with respect to network excellence, having earned the top spot in four out of five of the major mobile network reporting for the third consecutive year in a row or more. Notably, these awards are based on TELUS’ national networks, inclusive of both urban and rural coverage. 

Since 2000, TELUS has invested almost $200 billion in network infrastructure, spectrum, and operations to enhance the coverage, speed, and reliability of its world-class network and connect customers from coast to coast to coast. TELUS has committed to invest a further $40 billion over the next three years in critical technology components to support the roll out of 5G networks which will enhance innovation and help drive digital development across industries in a new age of hyper-connectedness. 

TELUS Health Enables Canadian Family Doctors To Conduct Virtual Visits With Their Patients

Posted in Commentary with tags on April 8, 2020 by itnerd

TELUS Health announced today that it is enabling 26,000 Canadian family doctors to conduct virtual visits with their patients by seamlessly integrating this functionality into its electronic medical records (EMRs) offering. TELUS Health has accelerated the development of this virtual video functionality in response to the ongoing COVID-19 pandemic, now that physicians in Ontario and across the country can use virtual care fee codes. Offered as a free service for the first four months, this new feature allows physicians to virtually support their own roster of patients while maintaining continuity of care and fully up-to-date health records.

The new virtual care feature empowers physicians to book appointments, conduct video consultations and update patient records all within their EMR. Available from desktop, smartphone or tablet, the fully integrated virtual visit feature is mobile and eliminates the need to switch between multiple digital tools for seamless workflow, easing the burden on physicians and allowing them to focus more of their time on patient care. The intuitive video call interface can then be placed side-by-side with the physician’s other EMR features, allowing them to take notes and review patient records at the same time. Meanwhile, patients can open the appointment link from their web browser, whether on their desktop computer or mobile device, and have the video appointment with their primary care physician. The feature offers both full audio and video capabilities, as well as a chat function through which written messages can be exchanged.

TELUS Health is a leader in digital health technology solutions such as home health monitoring, electronic medical and health records, virtual care, benefits and pharmacy management as well as personal emergency response services. TELUS Health is leveraging the power of technology to improve access to care and revolutionize the flow of health information to create better outcomes for Canadians while facilitating collaboration, efficiency and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers and citizens. TELUS Payment Solutions complements our health solutions by delivering secure, industry-compliant payment and lending solutions that connect lenders, payors, insurers, extended health care providers and financial institutions to their customers across Canada.

For more information please visit: www.telushealth.com and www.telus.com/payment-solutions.