Archive for May, 2014

Small Businesses Are Positive About Future Opportunities With The Internet Of Things: AVG

Posted in Commentary with tags on May 20, 2014 by itnerd

According to AVG who commissioned independent technology market research specialist Vanson Bourne to undertake a study on the topic, Canadian small businesses (98 per cent) believe the Internet of Things (IoT) will bring fresh opportunities for their businesses. While 42% agreed that IoT will mean more time spent dealing with security hacks this was more than offset by the 84% of Canadian respondents who said that human error would continue to give them more concern than smart devices.

The research, which interviewed more than 2,000 small businesses in Canada, Australia, UK and USA also showed that there is much more to do to help them understand what IoT actually means. Of the 250 businesses surveyed in Canada, 61% of Canadian companies understood IoT to be a network of connected devices that are able to communicate with one another. The Canadian result compared to 57% overall.

Asked to list their concerns about Internet-connected devices, Canadian small businesses named their top three as:

  1. Risk – 58% of the Canadian sample think the IoT will result in their organisation being more open to security breaches or hacking (53% overall, 54% USA). And 44% of those surveyed agreed that security software aimed at IoT would put their mind at ease (overall 57%, USA 65%)
  2. Complexity – 48% of Canadian respondents said data security would be more complex (48% overall and USA) and 36% said backups would become more complex (33% overall)
  3. Cost –44% of Canadians said that cost is a reason

A summary of the other main findings in the study were:

  • The majority of Canadian respondents, 71%, report IoT as being relevant to their business to some extent (overall 70%, USA 80%)
  • Of Canadian respondents, 58% (overall 59%, USA 65%) said the main benefits of IoT will come from increased access and 64 per cent from faster access (overall 60%, USA 66%) to more data. Of the Canadian businesses surveyed 60% see productivity gains (overall 60%, USA 69%) and 54% (overall 49%, USA 56%) said it will help customer satisfaction. However, only 41% of Canadians expected it to help them be more profitable (overall 42%, USA 51%).
  • Canadians said the top 5 devices that could present a security threat to Canadian businesses were: IP Phones (68%), CCTV (38%), Factory Equipment (32%), Sensors (29%) and Smart TV (26%)
  • The top reasons respondents associated with the Internet of Things that are preventing small businesses from buying and implementing smart devices were cost, ( 44% of Canadians compared to 45% overall, and 48% in the USA), and security (42% of Canadians compared to overall 44%, and 51% in the USA). Lack of demand was cited by 26% of Canadians compared to 26% overall, and 19% in the USA.

Hey IT Nerd! How Can I Protect Myself From The Blackshades Trojan?

Posted in Tips with tags on May 20, 2014 by itnerd

A reader of this blog e-mailed me this afternoon with this question:

Hello. I’ve been reading all about this Blackshades virus and in all the coverage that I’ve seen, nobody is talking about how to protect yourself from this. Could you help with that?

Thanks!

Thanks for the question. First off, Blackshades is not a virus. It’s a remote access Trojan that does the following:

  • It targets Microsoft Windows-based operating systems
  • It allows evil-doers to take control of your computer
  • Evil-doers can then spy on you through your web camera, steal your files and any other information as well as see what you are typing.

What’s scary about this is that this Trojan is available on the open market for $40 and anyone can use it to do evil. Thus the arrests that were made globally in the last couple of days are the tip of the iceberg. There are likely many others who are using this Trojan that haven’t been touched.

Now, the real question is this: How do you protect yourself. The FBI has some tips that are specific to Blackshades that are very much worth reading, but protecting yourself from ever getting infected by this or any other piece of malware is simple:

  • Install an anti-virus program and make sure it’s up to date and active.
  • Never click on any links in e-mails that you receive that say things like “watch this video” or “check out this cool app” as those are prime ways for malware like this to infect you.

By doing those two simple things, your chances of encountering a piece of malware like this will be greatly reduced.

Hey IT Nerd! Do US Charges Against Chinese Hackers Mean Anything?

Posted in Commentary with tags , , on May 20, 2014 by itnerd

Another question from a reader popped into my inbox today:

Good afternoon. Yesterday, the US Government laid charges against a number of Chinese officials for cybercrimes against six US companies. My question is, does that really matter as I don’t see China handing these people over to stand trial?

Thanks for the question. Before I answer your question, let me do a quick recap. Yesterday the US Department of Justice laid charges against five people who they accused of hacking six US companies and then turning over whatever they electronically stole to Chinese based companies. In effect, these five people are accused of cyber espionage for commercial gain. Now, I’m all for going after those who hack other people or companies and I am all for them being punished to the fullest extent of the law. However, that’s likely not going to happen in this case. There’s zero chance that China will hand over these people. Which means they will never face justice. Plus this is likely to increase tensions between the US and China. Thus other than give the appearance that the US is going after cybercrime, I fail to see the point of this exercise. Perhaps there’s something going on behind the scenes that is connected to this that will clarify things, assuming we find out about it. But as it stands now, the logic of laying these charges escapes me.

Perhaps some of the readers of this blog has some further insight on this? If so, please leave a comment and share your wisdom.

Qt 5.3 Launches

Posted in Commentary with tags on May 20, 2014 by itnerd

Building on the success of Qt 5.2, which has been downloaded more than 1 million times since December 2013, Qt 5.3 brings enhanced quality across all platforms with improved documentation and new coding examples delivering an improved user experience. In addition, the Qt for Windows Runtime port has now reached the supported Beta state further strengthening Qt’s cross-platform story of defragmenting multi-platform mobile development. Qt for WinRT allows Qt developers reach a portfolio of millions of devices including Windows 8 PCs and tablets, applications using the Modern UI, also for WinRT tablets on ARM chips such as the Microsoft Surface and Windows Phone devices.

Qt 5.3 boasts several improvements on desktop application development easing the migration path for existing users to Qt 5. The introduction of QQuickWidget, which is designed to simplify the migration of larger Qt Widget-based applications to Qt 5, allows for hybrid development with both, C++ Qt Widgets and Qt Quick UI technology, in one application. This enables designers and developers to save time using the best of both UI technologies together without sacrificing the ease and functionality of the other. The Qt Quick Controls have also received new updates which include calendar control, native dialogs and styling for the menu bar as well as several new Qt Quick Enterprise controls for industrial applications

On the API side, the new Qt Positioning API provides GPS support for both Android and iOS, while the Qt Bluetooth API now provides direct support for also Android. Qt Enterprise mobile application customers will also benefit from the new Qt Purchasing API that provides a simple-to-use, cross-platform Qt API for in-app purchasing from Android Google Play and iOS App Store. In the future, this will be extended to WinRT (Windows Store / Windows Phone Store) and desktop marketplaces such as the Mac OS X store.

Qt 5.3 also announces a new Qt WebSockets API and new Managed WebSockets backend service in the Qt Cloud Services portfolio that enables cloud-connected applications and devices to communicate bi-directionally in real-time. In addition, the Managed WebSockets solution enables any number of client-server communications so that one-to-many communication channels, including chat and notifications, can be implemented.

Qt 5.3 introduces a first look at a new professional build tool under the Qt Enterprise offering, Qt Quick Compiler, which allows you to compile QML files into the application. The compiler ensures IP protection of the the QML source and improves load time and performance by pre-parsing the QML files. With compiled Qt Quick, application start up is up to 90% faster than before. Qt Quick Compiler delivers significant run-time performance improvements on platforms such as iOS.

Qt Enterprise 5.3 also introduces primary support from Digia for QNX Neutrino 6.6 with pre-built Qt Enterprise binaries that enable intuitive and attractive UIs for the QNX Car Automotive platforms and also the healthcare, industrial automation, and in-flight entertainment industries.

Qt Enterprise for application development can be downloaded as a 30-day free trial or purchased with a convenient monthly subscription plan from http://qt.digia.com/Try-Buy. The Qt 5.3 open source version can be downloaded from http://qt-project.org. For more information on Qt 5.3, please visit the product page: http://qt.digia.com/qt53

Microsoft Announces Surface Pro 3

Posted in Commentary with tags on May 20, 2014 by itnerd

Microsoft today announced a new Surface Pro to try and be relevant appeal to a broader suite of tablet users. Dubbed the Surface Pro 3, it comes to the table with the following:

  • It is 9.1mm thick weighing 800 grams
  • It is powered by the Intel Core i7 processor. There are also i3 and i5 variants available.
  • 12-inch display with a 3:2 aspect ratio 2160 x 1440 resolution
  • The kickstand or ‘friction hinge’ in Microsoft speak has also been redesigned and can bend up to 150-degree angle
  • New Type covers to fit the new larger Surface Pro 3 that come in black, purple, cyan, and red being a Microsoft exclusive. The Type cover also has a 68% larger trackpad.

One of the things that Microsoft hammered home is the fact that it’s supposed to replace your current laptop. Based on these specs, that’s not too much of a stretch. Canadian pre-orders start tomorrow at $799 (USD) for a Core i3 processor, $999 for the i5, and $1,549 for the i7. June 20th is the date that you should be able to get one in your local computer store or the Microsoft Store  in Canada.

In case you missed it, here’s a video related to today’s announcement:

Review: 2015 Hyundai Genesis 5.0 Ultimate

Posted in Products with tags on May 17, 2014 by itnerd

In preparation for reviewing the 2015 Hyundai Genesis, I talked a customer into letting me drive his 2013 BMW 535i sedan. That way I could have a baseline comparison. He asked me what I was going to test this time, and he reacted this way when I told him it was the Genesis:

“That’s not even close the same class of car when compared to the BMW.”

And having driven the Genesis, I can say that he’s right. It’s not in the same class. It’s better. Here’s why. Let’s start from the outside:

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The front end is bold and aggressive. People in front of you will know that you mean business:

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The side is very well sculpted and gives the Genesis a very bold look. I really like the character line that runs on the side of the Genesis.

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I love the look of the rear. The way the tailpipes are integrated into the design of the car is first class. Those taillights look cool too.

In short, it is a very head turning design. Hyundai has that part dialled in. But let’s talk about what’s under the hood:

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The engine under the hood of this Genesis is a 5L V8 that puts out 420 horsepower and 383 pound feet of torque. It’s mated to an 8 speed transmission sourced from famed transmission maker ZF and comes standard with all-wheel-drive. Called HTRAC, this is a rear biased AWD system that was tested in some of the toughest places such as the old Nürburgring road course in Germany, the new Yeongam F1 circuit in Korea, and in Europe during the winter in snow and ice. Now all of this is great marketing material, but how does it drive?

Amazing would be my answer.

This car has amazing amounts of power that is direct and linear and keeps building and building. The AWD system gives you the feel of a rear wheel drive car, which is what someone who wants a sporty luxury car wants, while giving you the added ability to carve corners better and stay shiny side up in inclement weather. This vehicle may have 8 gears, but I never, ever, felt the transmission shift gears once. And if you really want some fun, put it into sport mode and hang on. You’ll hear more engine noise when compared to the normal setting, but you also get more aggressive shifting and tighter handling. Let me focus on handling for a moment. There is minimal body roll, the steering is well weighted and has a “point and shoot” feel to it, and you can feel the road perfectly. In fact, compared to the BMW 535i that I drove, the Genesis has much, much better road feel. If you want a great driving experience, this is the car for you. Braking feel is very modular in nature which is something that drivers will love.

One other thing. This car is quiet. There is a minimal amount of road noise, and if you put your foot down you can hear the engine. But other than that, the Genesis is bank vault quiet. That leads me to the interior:

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The drivers seat while not being a sport seat will keep you in place during spirited driving. It also supported my back and thighs well and never felt uncomfortable. It can be adjusted in 16 ways and has two memory settings. The front seats are heated and vented.

IMG_0046The steering wheel is perfectly sized and all the controls fall easily to hand.

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The gauge cluster is clear, easy to read, and is customizable. If you look carefully on the left side of the steering wheel, you can see one of the paddle shifters. IMG_0030The Genesis comes with a 9.2″ screen that’s not only class leading, but I’m sure that nothing else in any class has anything that size. A smart move by Hyundai was to have all the controls for the HVAC system independent of the touchscreen so that you can adjust the interior climate with minimal fuss. I should also mention that the HVAC system includes a CO2 sensor that monitors the amount of CO2 in the cabin and will turn on the HVAC system to get rid of it. Impressive. The analog clock is a nice touch as well.

IMG_0056Right below the HVAC controls in a cubby that can be covered are 12V outlets, aux-in jack for audio and a USB connector. Plus there’s space left over to put your phone in and hide it from potential thieves.

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Here you see the shifter, and in front of it is the cubby that I showed you that has the 12V outlets and the USB port. To the right of the shifter is where the cupholders are and behind it are the controls for the infotainment system. More on that in a second….

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But let me show you the cupholders. I think a Venti drink from Starbucks might be a stretch. But a Grande will fit for sure.

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Here’s the driver’s (and passenger for that matter) armrest….

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That has a tremendous amount of storage inside it.

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The moonroof is absolutely HUGE. Plus the sunshade is in two pieces and closes from the front and back at the same time. Very cool!

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You have tons of space in the back seats. It will seat three people, but the person in the middle will have to deal with the protrusion on the floor for the driveshaft.

IMG_0048In the middle of the seats are cupholders and controls for the rear seat warmers.

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There’s also a ski pass through.

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The rear seat passengers get their own HVAC controls as well.

The fit and finish is exceptional. I could find nothing to complain about. Everything was put together with precision and anything that you touched felt very upscale. One thing I liked was the open pore wood as it added a touch of class.

Now about the trunk….. It’s huge and it has one trick up it’s sleeve. Rather than write about it, here’s a video where I explain it:

The trunk isn’t the only cool piece of technology, here’s a list of the safety technology in the Genesis:

  • This particular Genesis came with an automatic emergency braking system that uses both cameras and radar sensors. If a crash is imminent and the driver does not react, the system warns you and can even apply full brake force stopping power from speeds between 8 to 80 KM/H.
  • One of the cooler safety related items is a heads up display that is perfectly placed within the line of sight of the driver. Speed, navigation, warnings for the Lane Departure Warning System and Blind Spot Detection, as well as the speed limits of the road that you’re on are displayed there.
  • You also get Lane Keep Assist which automatically detects when a driver has difficulty staying in their lane and helps by using gentle steering compensation above 70 KM/H. The steering wheel will also vibrate when the vehicle drifts outside the lane without signaling. Additionally, the Lane Departure Warning will alert the driver with an audio cue, or a visual warning on the Heads-up Display.
  • The HID headlights can automatically switch from high beams to low beams when an oncoming car is detected. This is a very handy feature for country roads at night.
  • The cruise control system automatically adjusts its speed based on the car in front of you. It’ll even come to a full stop and then start again without any driver input.
  • There’s blind spot detection and cross traffic alerts which is a radar based system used to detect when a vehicle is in the driver’s blind spot or in the rear cross path while backing up. I will note that the blind spot detection really has an excellent area of coverage that gives you some extra space between you and cars around you.

As for the infotainment system that the Genesis comes with, it has replaced Chrysler’s UConnect system as the best system out there as far as I am concerned. This Genesis comes with a 9.2″ screen that is sharp and readable in any lighting condition. Plus the knob that the driver users to control the system is extremely intuitive. And so is the menu structure that the system uses. Within a minute I had my phone paired with the system via Bluetooth. Two minutes after that I figured out how to dial by voice and enter addresses in the navigation system, stream music from my iPhone 5S, or anything else I wanted to do. All without cracking open the user manual. This alone should make BMW rethink iDrive and Audi to go back to the drawing board to redo MMI.

The Hyundai Genesis 5.0 Ultimate version that I had was impressive. But what does it cost is the big question? This one is $62,000 with every option checked. But it starts at $43,000 with a 3.8L V6 under the hood. So you’ll find something that fits your budget but still give you the luxury experience. My verdict? I’ll say this: If you cross shop it against the Audi A6, Mercedes Benz E Class, and the BMW 5 Series, you’ll be shocked by how well the Genesis stacks up against them. The Genesis is very much a player in the luxury category and it will make shoppers have to choose between buying a status symbol, and buying a quality luxury car that beats the status symbols in many ways and save some money in the process. If it were me, I’d choose the latter. But don’t take my word for it. Go to your Hyundai dealer and see for yourself.

Apple iTunes 11.2 Hides /Users Folder On Macs [UPDATED]

Posted in Commentary with tags on May 16, 2014 by itnerd

Yesterday, Mac users who updated to the latest version of iTunes received an update that had an interesting side effect. It hides the /Users folder. The /Users folder is a top-level folder that contains the home folder and personal files for each user on a Mac. It can usually be seen when you open up the hard drive icon or click on the finder icon. But after the update you can’t see it. Your data is still present though. You can still access their own home folders through shortcuts in the Finder sidebar. but people who have the sidebar turned off in the finder or you’re used to navigating via the finder to get to the /Users folder will find this annoying. This is being reported on Apple’s discussion boards and a possible reason as well as some fixes are being reported on Macworld. That is this is something deliberate by Apple. If you turn off Find My Mac and run one of the fixes that was suggested, the folder comes back. Turn on Find My Mac and the folder gets hidden again. So far, Apple hasn’t said anything. So Mac users will have to wait for Apple to either fix this or explain this.

Over to you Apple.

UPDATE: Well that didn’t take long. Apple has released iTunes 11.2.1 that fixes this issue.

Review: HTC One (M8)

Posted in Products with tags on May 16, 2014 by itnerd

HTC’s latest flagship phone is the HTC One (M8) and when Telus got this smartphone into my hands last week, I could see why. The all-metal One M8 is beautiful. It’s extremely thin and feels solid. It doesn’t show fingerprints and is easy to hold in your hands. The screen is a 5-inch 1080p display and is excellent in every way but looking at it in bright sunlight. One thing to note is that the screen unlike the case does show fingerprints, thus you should have a cloth handy. I really liked the dual speakers as it gives the One (M8) the best sound in a smartphone that I’ve tested recently save for the BlackBerry Z30.

Here’s what the HTC One (M8) comes with:

  • Android 4.4.2 KitKat
  • 5-inch 1920×1080  display
  • 2.26Ghz quad core processor
  • 2GB RAM
  • 32GB internal storage
  • microSD slot
  • Duo Camera (4 MP main “Ultrapixel” sensor + secondary sensor for depth)
  • 5 MP front-facing camer
  • 1080p video capture (front + rear)
  • WiFi (a/b/g/n/ac)
  • Bluetooth 4.0
  • NFC
  • IR blaster

All of this conspires to make this smartphone quick. It loaded apps quickly, and maneuvered between windows with ease. What also made navigating easy is the new HTC Sense user interface. I really liked it as it offers a lot for the user and makes this phone easy to use. For example, to wake it up you simply tap the screen twice. That’s a little thing that’s really handy. To check to see which apps are running so that you can switch to them or terminate them, simply click on the virtual button at the bottom right of the screen that looks like two squares. All sorts of little touches like that exist within the Sense user interface. In terms of LTE speed on the Telus network, I got 24 Mbps downstream and 13 Mbps upstream which is not to shabby.

But the big story with the HTC One (M8) is the camera. Actually two of them. There are two 4 MP cameras in the rear of the camera to create depth in the photos that are taken. Now readers will think that this is some sort of marketing gimmick, but it isn’t. To test this, I did something different. Rather than take pictures of planes landing at Pearson Airport like I usually do, I participated in a photo walk sponsored by Toronto based 500px. We walked around the downtown core taking pictures of anything that caught our eye. Here are some examples of what I captured. Click to see the images at full resolution:

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Now, one thing I really liked about the camera is the burst mode. Press and hold the on screen shutter and it will take pictures for a long as you hold it. Then it will present you with all the pictures that it has taken so that you can choose the best one and it will delete the rest. I tested this in a dog park and a skateboard park. Here’s what I captured:

IMAG0019_BURST005 IMAG0046_BURST003Whatever wizardry this camera does, it takes high quality pictures. Not only that, you have complete control of every aspect of the camera. ISO, white balance, whatever you want to control. It comes with some impressive editing functions as well that can make your pictures look stunning. Finally, the autofocus is quick. It is easily as fast as the Samsung Galaxy S5 that I recently tested. When it comes to video, it’s just as good. Here’s a video taken on a bridge at Bathurst Street in downtown Toronto of a GO Train entering Union Station. Set it to 1080P and full screen to see it as it was shot:

Now I had the stability control turned off, thus the video had a bit of shake to it. You should also note that you can hear conversations as well. Here’s another video taken at a dog park:

So the HTC One (M8) is a winner on the camera front.

When it comes to battery life, it’s a winner on that front as well as it lasted well over a day in my tests. There’s also a power saving mode allows users to tame the CPU, brightness levels and vibration intensity, either manually or at pre-determined battery levels. So you should be able to do even better than I did should the need arise. One thing to note, the battery is non-removable.

Here’s the bottom line. This is a top notch phone. It’s well put together and is not only fast and easy to use, but it has a great camera. It’s everything you want from a smartphone. It’s $700 outright or $229 on a two year contract at Telus. Check it out if you want a well built phone that you’ll love to use.

 

The IT Nerd Returns To The @Gregcarrasco Show This Saturday [UPDATED]

Posted in Commentary on May 15, 2014 by itnerd

Just over a month ago I was on The Greg Carrasco Show on AM640 radio in Toronto. Well, this Saturday I’m making a return appearance between 10AM and 11AM EST. You’ll want to tune in as it’s going to be worth listening to. If you live in Toronto, tune in on your radio. If you’re outside of Toronto, you can listen online. And please let me know what you think by posting a comment. If you miss the show, I’ll be posting a link to the recording as well. It was really fun the last time and I am sure that it will very interesting this time as well.

I hope that you’ll take some time to tune in.

UPDATE: In case you missed it, here’s the audio from my appearance.

 

Review: Belkin FastFit Keyboard Case For iPad Mini

Posted in Products with tags on May 14, 2014 by itnerd

I have to admit, when I received the Belkin FastFit Keyboard Case For iPad Mini, I was impressed from the moment I unpacked it. It felt like a quality product. The back cover is made of aluminum that matches the iPad mini’s silver back. The hinge is a single piece of aluminum The top case is finished in a black matte. Inside, the black, slightly textured chiclet keys sit in an almost edge-to-edge layout. So right off the top, you should be impressed with what you have in your hands. It’s thin so it doesn’t take up any more space than required and a built-in stand accommodates the iPad mini in both portrait and landscape mode. It’s solid so that it will protect your iPad Mini from bumps when it’s in your bag. Though I will note that it does not protect the edges of the iPad Mini.

So, the next question is how does it work? It uses Bluetooth to pair to your iPad Mini and the process of pairing is dead easy. As for typing, given the size has to match the iPad Mini, you give up some space which might affect touch typists or those with big hands in terms of the occasional mistyped word. The reason is that it’s not a full sized keyboard. However, I adapted to it the more I used it and I got reasonably good at typing on this keyboard. The keys feel close to what you would find on a MacBook so that helps with adapting to it. One thing that I did like were the function-specific keys for copying and pasting text, moderating volume, using Siri and controlling music. Belkin says that the battery should last up to three months. I only used it for a few days so I can’t tell you if that’s true or not. But it never warned me about the battery being low (the light on the side of the keyboard will flash amber when that’s the case) the entire time I used it. So I have no reason to doubt them. It charges via a micro USB cable (which is included by the way).

My verdict? I’d recommend the Belkin FastFit Keyboard Case For iPad Mini for someone who needs a keyboard for their iPad Mini. It is on the small side, but once you adapt to it I think you’ll find it to be very useful. It’s $79.99 at Belkin.com and at your local retailer.