Archive for June 22, 2018

Apple Decides To Acknowledge #KeyboardGate With Free Repairs And Refunds

Posted in Commentary with tags on June 22, 2018 by itnerd

I guess the multiple lawsuits and bad press finally got to Apple as they have launched a new MacBook & MacBook Pro service program. They claim that a “small” amount of people are affected by these issues. But given the amount of noise that #KeyboardGate has caused, I doubt that’s true. Here’s what you need to know about this program:

  • If you have a keyboard problem, you can get it fixed for free at any Apple store or an Apple Authorized Service Provider.
  • If you have already paid for repairs, Apple will reimburse you.
  • Eligible MacBook and MacBook Pros are covered forĀ 4 years from the date of purchase.

Will this quiet the noise caused by KeyboardGate? No. But at this point I guess they have to try something to try and make this go away.