Archive for March 15, 2024

Certero Launches Global Partner Program

Posted in Commentary with tags on March 15, 2024 by itnerd

 Certero, a leader in IT asset management, software asset management, SaaS optimization, and cloud FinOps solutions, announced a new Partner Program to support channel partners. This initiative is designed to help partners and their customers manage technology costs effectively, especially in a changing market and economic climate. The program aims to transform technology asset management and reduce overspending.

The program offers a straightforward structure with incentives, intending to generate new revenue opportunities for channel partners. Josh Shields, with nearly 20 years of experience in channel operations, has been appointed as the new Director of Strategic & Channel Partnerships to oversee this initiative.

Recent Certero Highlights:

  •     Increased solution-scope to tackle Shadow IT, SaaS optimization
  •     Revitalized ‘ITAM’ for modern IT infrastructure
  •     Significant investment in Cloud FinOps technology
  •     Technology-Led Services introduces live data into ITAM / SAM Services
  •     An Oracle Gold Partner, Certero earns additional Oracle Third-Party Tool Vendor Verification for Java, on top of Database & Fusion Middleware.
  •     Consistently Gartner Peer Insights’ highest-rated major SAM vendor across every pre-sales, implementation, solution and on-going support categories.

The Partner Program includes three levels of partnership: Connect, for transactional relationships; Advance, for strategic collaborations without a services capability; and Elite, for partners with their service delivery capabilities. This structure offers flexibility and support for partners at different engagement levels.

Certero is committed to a collaborative, customer-led, and partner-focused approach, promising a supportive onboarding process, expert-led training, and a partnership aimed at long-term success. The program is open to new partners looking to deliver value to customers through Certero’s advanced technology solutions.

McDonald’s Facing Some Sort Of GLOBAL IT Outage

Posted in Commentary with tags on March 15, 2024 by itnerd

Today is not a good day for McDonald’s as there is news that they have some sort of IT issue is crippling the fast food chain worldwide:

System failures at McDonald’s were reported worldwide Friday, shuttering some restaurants for hours and leading to social media complaints from customers, in what the fast food chain called a “technology outage” that was being fixed.

Chicago-based McDonald’s Corp. said the problems were not related to a cybersecurity attack, without giving more details on what caused them.

“We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved,” the burger giant said in a statement. “We thank customers for their patience and apologize for any inconvenience this may have caused.”

That’s not a very reassuring statement and it’s kind of vague. It makes me wonder what the issue is. And for the record, the fact that they say it’s not a cybersecurity incident doesn’t mean that it isn’t one and they either don’t know or don’t want to admit to it. Hopefully whatever the cause of this, the fast food chain is transparent about what actually is the cause.

Meanwhile on Twitter:

The repetitional damage to McDonald’s because people can’t get their Big Macs is going to be huge.