Today is a bad day for Canadian retailers. Apparently Canadian Tire joins Loblaw in being pwned by hackers as the former has apparently shut down customer access to their online accounts because of a hack. Global News has the details:
“We recently noticed unusual traffic on our website and suspended customer sign-in capabilities while we investigate,” said Canadian Tire communications manager Stephanie Nadalin.
Since the beginning of the week, customers trying to access their points and credit card information on their computers have been greeted with the following message:
“Our sign-in option is temporarily unavailable and we are working to resume services as soon as possible. We apologize for the inconvenience.”
So unlike the Loblaw hack where it appears that customers told the company that they had been pwned, Canadian Tire appears to have detected that something weird was going an and shut everything down. That’s the way things should work. But that doesn’t mean that all is right in the world. This hack could have started yesterday or two years ago and they only noticed now. And given the that their site has been inaccessible for days, I’m pretty sure they don’t know what the extent of the hack is. Hopefully Canadian Tire is transparent about all these details when they have a full assessment so that they can reassure their customers that their information is safe or “safe.”