Exclaimer today announced a reminder for organizations to prioritize email communications governance. On World Cloud Security Day, most organizations are focused on securing access to their cloud systems. But far fewer are asking a more difficult question: what happens after a user hits send? According to Exclaimer, one of the most under-governed areas of enterprise communication is outbound email.
Email continues to sit at the center of modern business operations, yet it is also one of the most widely used and least consistently governed communication channels. According to IBM’s Cost of a Data Breach Report 2025, the average data breach in the US now costs $10.22 million, and it takes organizations an average of 258 days to identify and contain an incident. These findings highlight how gaps in visibility and control persist across the enterprise, including in how communication is created and sent.
Cloud security has matured significantly when it comes to controlling access to systems, but governance of communication within those systems hasn’t kept pace. Governance often breaks down at the point of execution, where individual users, manual processes, and fragmented tools create inconsistency and reduce control. Findings from Exclaimer’s State of Business Email 2025 report reinforce how widespread this gap has become, with 83% of organizations reporting issues related to email misuse, inconsistency, or risk.
A shift from access risk to communication risk
Exclaimer, recently named for its leadership in SaaS and cloud workplace culture at the 2025/26 Cloud Awards, says this highlights a broader issue in how businesses approach cloud security.
When 83% of organizations are already experiencing email-related challenges, this shows the issue is no longer awareness, but how consistently organizations can apply control. And control breaks down quickly when critical elements like disclaimers, branding, and compliance messaging are left to individual users to manage and implement. As communication scales, this challenge is only intensifying. IBM’s research shows that one in six data breaches now involve AI-driven attacks, underscoring how quickly the volume and complexity of communication is increasing.
The governance gap in enterprise communication
Findings from Exclaimer’s State of Business Email 2025 report reveal a growing gap between how organizations secure access and how they control communication. While investment in platforms like Microsoft 365 and Google Workspace continues to rise, only 41% have fully integrated email into their broader security and compliance stack.
In regulated industries, this can introduce real exposure, where missing or inconsistent information may fall short of legal or industry-specific requirements. Even outside of compliance risk, inconsistent outbound communication can erode trust, particularly when customers expect accuracy, professionalism, and clarity in every interaction.
Security at scale requires real-time control
As email volumes increase and communication becomes more distributed across users, devices, and AI-assisted tools, ensuring consistency can’t depend on manual action, it requires policy-driven enforcement that operates in real time, across the entire organization.
Learn more at www.exclaimer.com
Exclaimer launches Workday integration
Posted in Commentary with tags Exclaimer on April 16, 2026 by itnerdExclaimer today announced a new integration with Workday, enabling organizations to use employee data from their HR system to automatically populate email signatures and video meeting themes.
Workday counts more than 75 million users under contract globally, all of them sending emails with little to no direct connection between their HR record and their email signature. For many of these organizations, Workday is the primary system of record for employee information, from job titles to contact details. But that data often does not carry through to everyday communications. Instead, details shared in email signatures or on meeting are still maintained through an IT-managed directory, manual updates, CSV uploads, and directory workarounds.
As organizations hire and scale, this disconnect can quickly lead to outdated or inconsistent employee details. This increases the workload for IT teams and a higher risk of incorrect information appearing in business communications, undermining professionalism, trust, and compliance. These issues are especially visible during setup and onboarding, where data inconsistencies can delay deployment and create friction during evaluation and rollout.
According to Exclaimer’s recent State of Business Email report, over a third (35%) of global IT teams rank email signature management among their most time-consuming email tasks, while 80% still rely on manual methods or user self-service. Notably, in 16% of organisations, responsibility for email signatures sits with HR, second only to IT, highlighting the growing overlap between people data and everyday communications. With 92% of leaders agreeing that consistent, well-managed signatures are important for building trust and professionalism, the pressure to get this right continues to grow.
Bringing workforce data into everyday digital communications
This integration allows organisations to use Workday as an employee data source within the Exclaimer platform, alongside directories such as Entra ID (Azure AD) and Google Directory. It extends existing HR and data protection controls into email signatures and meeting themes, so employee data is applied where it’s needed without being duplicated or recreated across systems.
With Workday integration, organisations can:
Built for communications governance and data accuracy
Trusted by more than 9 million users across 75,000 organisations worldwide, Exclaimer processes over 20 billion email signatures each year and supports branding across video conferencing platforms including Microsoft Teams, Zoom, and Google Meet.
Email signatures and meeting branding are high-volume, high-visibility touchpoints where inaccurate information is quickly noticed. Yet in many organisations, employee data is still managed separately from the systems used to deliver these communications. With the addition of Workday, Exclaimer connects HR systems directly to these channels, helping organisations keep employee details accurate, consistent, and up to date across communications that carry real weight.
Immediate availability
Exclaimer’s Workday integration is available as part of the Pro plan. Customers can connect Workday and start applying HR-managed employee data to email signatures and meeting themes.
For more information, or to see Exclaimer’s Workday integration in action, visit exclaimer.com and start a free trial.
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