Archive for Paypal

Last Minute Tax Tips, Pay With PayPal

Posted in Commentary with tags on April 24, 2019 by itnerd

The tax deadline is fast approaching and If you’re putting together tax tip roundups, here are a few tips you might want to include.

Canadians want a way to pay their taxes quickly and easily and now they can with PayPal.

Paying with PayPal has many benefits:

  1. Trusted way to pay: PayPal doesn’t share customer financial information with merchants, so payment information is protected.
  2. Earn credit card rewards: Taxes can be paid with the credit card associated with a PayPal account and collect rewards points on that card.
  3. Canadians abroad can now stay on top of paying taxes online: About 2.8 million Canadian citizens live abroad. Canadian expatriates who have to file their taxes and owe money to the CRA can pay online easily while abroad.
  4. Use your PayPal balance: More than 250,000 Canadian small businesses use PayPal. Now, these entrepreneurs can simply use the existing balance in their PayPal account to pay income taxes, creating a seamless flow for busy business owners. Of course, anyone can also choose to pay with other options in their PayPal account, including bank account, Visa Debit or credit card.

Taxpayers can beat the deadline by visiting

New Data Shows Increase Of Mobile On-Demand Apps Usage Across Canada: PayPal

Posted in Commentary with tags on November 27, 2018 by itnerd

With the holiday season in full swing, Canadians are increasingly turning to their phones using mobile on-demand apps to streamline their tasks and checking off their to-do lists. New research from global mobile payments leader PayPal reveals that Canadian mobile app users on average spend at least $2,500 annually on apps for everyday tasks. Coming in particularly handy over the holidays are apps for travel, cab rides, food and grocery delivery, cleaning, laundry, and at-home beauty services.

As the mobile on-demand economy continues to grow, the PayPal Canada study reveals half of Canadians rely on an average of three on-demand apps, a trend that continues to accelerate. Recent data found Canadian mobile app usage has grown by 74 per cent in the past two years accounting for nearly half of global internet traffic last year.

Chores are less of a bore with mobile apps saving the day

Mobile apps are defining a new lifestyle trend with more and more Canadians incorporating mobile on-demand apps into their daily routines to streamline daily chores and tasks. With holiday demands and endless to-do lists, it’s no wonder that one in five Canadians have started using mobile apps for their laundry and dry-cleaning (22%), beauty services (21%), and grocery delivery (19%) and these numbers are likely to increase during the holidays to free up time better spent enjoying with friends and family.

Men versus Women: who relies more on apps

The data reveals that men are leading the charge when it comes to on-demand task-based app usage. The study reveals men are significantly more likely than women to rely on mobile on-demand apps to tackle day-to-day tasks.

  • When it comes to getting around town, nearly three quarters of men (74%) rely on apps for taxis or rideshares, compared to two out of three women (64%).
  • Men are more likely to use a mobile app to get groceries delivered – 42% compared to 31% of women.
  • More men (32%) use a task-based app such as a house cleaning service compared to women (22%).
  • Similarly, more men (29%) use mobile laundry and dry-cleaning services to ease the burden of chores than women (17%).
  • However, women (28%) are more likely to treat themselves to beauty services via mobile apps like Style or Soothe than men (25%).

Fueling holiday hunger

Some of the first mobile on-demand apps developed – specifically food and beverage apps – continue to drive usage with 70 per cent of Canadians taking their morning meal on the go by ordering coffee and breakfast items. Nearly two out of three Canadians are using mobile apps like UberEats and Foodora for food and meal delivery (63%).

In British Columbia, using mobile apps to streamline the morning routine is even more prevalent with 78 per cent usage whereas those in Quebec are the least likely to use mobile apps to order coffee or breakfast items (54%).

Going further, the survey found a huge proportion of Millennials turning to mobile solutions, with 77 per cent of them using food and meal delivery apps, versus 43 per cent of Boomers.

From arriving in style to parking with ease

As the holiday season comes into full effect, Canadians will plan their holiday events and gatherings and likely use cabs to get to where they need to be as quickly as possible. The study reveals more than two thirds (69%) of Canadians rely on mobile apps for taxi or rideshare services, such as Uber or Lyft and these numbers are likely to spike during the holidays when festivities rise.

Parking apps are seeing greater adoptions. Nearly half of Canadians (49%) are using mobile apps for parking, such as Green P or EasyPark. This is not only a trend in urban centres. Three quarters (76%) of urbanites use mobile apps for taxis and rideshares, while 64 per cent of their suburban counterparts, and 52 per cent of those in rural areas, do the same. However, both urban (51%) and suburban (48%) Canadians prefer the convenience of paying for parking through an app.

For more information on mobile on-demand apps, please visit

Study methodology

The online survey was conducted through the Legerweb panel. The study was in field between August 30 – September 6, 2018, and surveyed n=1,807 Canadian mobile app users* starting from the ages of 18 and older. The survey was offered Canada-wide in English & French. The estimated margin of error for the total sample is +/- 2.31% at a 95% confidence level.

*To qualify as a Canadian mobile app user, the respondent must be 18+ years old, and use 1 or more mobile apps for on-demand services (i.e. taxi and ride sharing (like Uber or Lyft), parking, food and meal delivery, coffee, beverage, and breakfast items, grocery delivery, beauty services, laundry and dry-cleaning, and other task-based services such as dog walking, handyman, and house cleaning). The incidence rate for those using one or more mobile apps for on-demand services is 50% of the adult population.

PayPal Giving Fund launches in Canada with Facebook

Posted in Commentary with tags , on November 15, 2018 by itnerd

In a move to enable greater charitable giving in Canada, PayPal Giving Fund Canadalaunched yesterday, with a mission to partner with leading companies like Facebook to develop innovative online giving programs that inspire a new wave of philanthropy.

Canadian charities registered with the CRA can now enroll via this link to reach more donors to support their cause.

Also announced yesterday is a partnership between PayPal Giving Fund Canada and Facebook where, for the first time in Canada, charities can raise money directly on Facebook using PayPal Giving Fund Canada’s platform without any charges, because Facebook is covering the payment processing cost. Details of Facebook charitable giving tools can be found here.

PayPal Giving Fund Canada, a CRA-registered charity, uses PayPal technology and financial support to help raise funds to benefit Canadian charities. Operating costs are covered by partners, meaning that charities or individual donors are not charged for any services. 100% of donations made to PayPal Giving Fund Canada are distributed to Canadian charities. In the US and UK, PayPal Giving Fund helped raise over CAD $130 million to benefit 46,000 charities in 2017.

You can find additional information on this announcement here.

PayPal Hosts Twitch Stream To Show How Gamers Can Us PayPal

Posted in Commentary with tags on September 24, 2018 by itnerd

PayPal is planning to host a Twitch stream on Friday, September 28 from 4pm-6pm EST.. The stream will feature two popular Canadian streamers, Kaitlyn and Brotatoe, teaming up to play Fortnite and showcase the many ways gamers can use PayPal. This session will be very enlightening and ties in to this story that I posted earlier today. So plan on joining in.


Canadian gamers spend 52 hours gaming online every month and more than half of them are women: PayPal

Posted in Commentary with tags on September 24, 2018 by itnerd

PayPal Canada shared new insights from SuperData Research which revealed that gamers in Canada spend an average of 52 hours every month playing online games and more than half of them (55%) are women. Canadian gamers have an average age of 35 years and are eight years younger than their US counterparts. The research shows that 45 per cent of gamers in Canada play online or mobile games every day, compared to 39 per cent globally.

PwC predicts annual revenues in Canada’s online gaming industry to be $40M with a CAGR of 22.7% over the next five years*. Canada’s online gaming market has been growing strongly with total revenue in the sector greater than that of Italy and Spain combined.

Canadian gamers spend $200 per year on full online games compared with a yearly spend of $128 on buying in-game content. These gamers are also far less likely to trade for in-game items than the global average (22% vs. 44%).

Choice of device – smartphones versus PCs and Gaming Consoles

Gamers in Canada play across an average of three devices, roughly in line with global averages. Smartphones (66%) are the device of choice when it comes to online gaming followed by tablets (43%), desktops (40%) and laptops (34%). Among women, 74 per cent play regularly on smartphones compared to only 58 per cent of men. PlayStation 4, Xbox One and Xbox 360 were the most popular gaming consoles picked by Canadian gamers.

Other insights include:

  • Gamers in Canada play games an average of 26 times a month and spend two hours per session.
  • Mobile gamers skew heavily female (71%), while PC/console players skew male (56%).
  • PC/console players game for longer with an average of two hours per session, while mobile gamers play an average of 1.5 hours per session.
  • Almost half of online gamers in Canada (48%) live in an urban setting which is 15 per cent more than those in the US.

Gamers access a plethora of platforms and stores

Globally, active paying gamers polled shop across 14 different gaming platforms and nearly 30 different storefronts over the last three months, an incredible variety.

Leading the world, respondents in Canada and Australia purchased games from 28 different gaming storefronts–followed by Russia (27) and the US (26). The most popular online gaming storefronts selected by Canadian gamers were Google Play (30%), Steam (26%), Apple App Store (26%) and PlayStation Network (25%). Steam was resoundingly popular with Millennials with 35 per cent of Canadian Millennials and 31 per cent of global millennials reporting they shopped there for gaming content.

Twitch, the online gaming platform, is gaining popularity with Canadians with 29 per cent of gaming video content (GVC) viewers in Canada watching it versus a global average of 21 per cent. 

What turns players into payers

An easy payment process is critical to the online gaming experience. Games, platforms and storefronts that provide inadequate payment options may see it negatively impact their bottom line. While gamers prefer a variety in options for shopping, they identified one consistent need across game purchases—seamless payment options. With monetization models changing— developers and publishers need to have an excellent payment checkout experience to better serve customers.

  • Many gamers are put off by issues like long or cumbersome checkouts and lack of security. Specifically, women and gamers aged 18-34 are most likely to be affected by a poor check-out experience.
  • Security is top of mind for Canadian gamers as 20 per cent would pick their payment method because it was secure compared to 13 per cent globally.
  • Canadian gamers state they would walk away from the online sale when selecting payment options (22%), entering billing address (20%) and entering credit card details (18%).
  • Across the world, survey respondents selected PayPal as their preferred way to pay for gaming content, with ease of use and speed driving their payment method choice. PayPal was the most popular payment method used by gamers in Canada (26%).

*Source: PwC’s Global Entertainment & Media Outlook 2018-2022 Outlook:

Study methodology

This study was conducted by SuperData on behalf of PayPal, between February and March 2018 across 25 markets with 25,000 active paying gamers interviewed globally.




PayPal Subsidiary Pwned…. 1.6 Million Customers Affected

Posted in Commentary with tags on December 5, 2017 by itnerd

Bleepingcomputer has details on a hack of a subsidiary in Canada:

PayPal says that one of the companies it recently acquired suffered a security incident during which an attacker appears to have accessed servers that stored information for 1.6 million customers. The victim of the security breach is TIO Networks, a Canadian company that runs a network of over 60,000 utility and bills payment kiosks across North America. PayPal acquired TIO Networks this past July for $238 million in cash.

PayPal reportedly suspended the operations of TIO’s network on November 10th. Though we are only finding out about this hack a month later via a press release. That’s a bit of a #fail. As always, affected customers will be notified and the usual free credit monitoring is being offered. But you have to wonder what it will take to make companies do more to protect themselves from pwnage?

Mobile Shopping To Transform The Canadian Holiday Retail Experience This Year: PayPal

Posted in Commentary with tags on November 22, 2017 by itnerd

Ahead of the peak holiday shopping season, new research from Angus Reid commissioned by PayPal, reveals that Canadians will spend more than $2.5 billion using their mobile devices to shop for holiday gifts this year. In the third quarter of this fiscal year, more than 35 per cent of the transactions that PayPal processed globally, originated from a mobile device. The company expects to see a surge in mobile commerce in Canada over the holidays.

Canadian mobile shoppers plan to spend more than $200 on holiday gifts purchasing directly from their mobile device which is fairly close to the $275 which they plan to spend on buying gifts from a physical retail store. Many say they would use their mobile device to find and compare prices (62%) and research products (60%).

The latest holiday shopping trend is social commerce which is the act of people buying or selling directly from social media platforms. Survey data shows that one fourth of Canadians who own mobile devices plan to purchase a gift directly through an advertisement which pops up on their social media platforms – Facebook, Instagram, and Twitter. Of these shoppers, Millennials are more likely to drive social commerce (37%), followed by Gen X’ers (23%) and Baby Boomers (12%).

Mobile drives convenience and supports remote buying

Holiday shopping from mobile devices appears to be a preferred choice for those who live in Atlantic Canada. Four out of five Canadians in the Atlantic provinces plan to check off their gift-list by shopping from their mobile device because it offers more flexibility and helps them avoid long checkout lines, holiday crowds and parking hassles.

When it comes to gift giving, about one third (31 per cent) of Manitobans and Saskatchewanians plan to purchase clothing, shoes, and accessories with their mobile device. Quebecers, on the other hand, are preparing to gift experiences, with 21 per cent intending to purchase event or movie tickets from their mobile devices. A quarter of tech-savvy Ontarians look to gift the latest gadgets and devices, while 13 per cent of Albertans plan to put sports equipment and apparel under the tree – all through mobile purchases.

Finding the best deals

While holiday spending can quickly escalate, Canadians plan to capitalize on early sales. About one-third (29 per cent) of mobile shoppers plan to do their Black Friday and Cyber Monday shopping with a mobile device. Items at the top of the shopping list include clothing, shoes and accessories, followed by tech gadgets and devices.

Gender shopping differences

Both men and women will use their mobile device to shop this year, though the survey found distinct differences in how they will make their purchases. Women estimate to spend more on mobile shopping for the holidays – an average of $200 compared to $167, which is the average men expect to spend. More men (64%) said a mobile device is their preferred shopping method for the holidays compared to 51 percent of women who are likely to use their mobile device to shop. More than one-fourth of male Canadians will buy a tech gift or gadget with their mobile device, while only 14 per cent of women will do the same.

Mobile shopping drivers

Mobile devices enable consumers to easily compare prices and inventory and avoid the holiday shopping frenzy at malls. Better variety and gift items in stock are key motivators driving this preference. Additionally, research found that mobile shoppers would be more likely to use a mobile device to shop if there were special coupons or promotions (51%) and if their financial information was safe (41%).

Study methodology

An online (omnibus) survey was conducted through the Angus Reid Forum panel (facilitated by MARU/Matchbox). The omnibus was in field between October 13-18, 2017, and surveyed 1,544 Canadians aged 18+ (including 1,044 mobile shoppers).Results were broken out by region, age, gender, income, and education for demographic comparisons. The estimated margin of error for the total sample is +/- 2.5 per cent.

$2.5B Impact Of Canada’s Growing Side Seller Community: PayPal Canada

Posted in Commentary with tags on October 18, 2017 by itnerd

An emerging form of entrepreneurship is making waves in the Canadian economy, according to new research from PayPal Canada and Barraza & Associates. It is estimated that 2.5 million Canadians, or about nine per cent of the adult population, have embraced a “5-to-9’er” lifestyle turning their passions into profitable side-businesses in addition to working a fulltime job.

This community of makers, creators, freelancers and service providers has gained notable traction in Canada. In fact, half of Canadian 5-to-9’ers started their business in the last three years. In the past 12 months, this small but mighty community reported combined median revenues of $2.5 billion dollars.

Canada’s 5-to-9’ers are online savvy and keen to grow

Young and driven to evolve, Canada’s 5-to-9’ers are eager to turn their part-time endeavors into a primary source of income. The research shows that these emerging entrepreneurs employ e-commerce tools to reach their vision of success. Their e-commerce arsenal includes extensive use of online marketplaces and social media networks, demonstrating 5-to-9’ers deep appreciation of the digital economy. From age to attitude towards selling online, Canada’s enterprising 5-to-9’ers differ greatly from traditional Canadian small business owners.

  • More than half (54%) of 5-to-9’ers surveyed have seriously considered making their part-time business into a full time career.  More than a third (38%) are actively testing out the idea of becoming a full time entrepreneur, using this time in their small business journey as a launch pad.
  • 5-to-9’ers are selling where Canadians are shopping – online. Over a third (32%) of 5-to-9’ers accept online payments for their goods and services leveraging a variety of e-commerce tools, like online marketplaces (59%) and social networking sites (52%). Turning the lens on traditional small businesses, less than a quarter accept payments online.
  • The 5-to-9’er community skews younger compared to traditional small business owners. In some cases, there is a 30-year differential. More than half of 5-to-9’ers (54%) are between the ages of 25 and 44 years-old, which could explain why they are more comfortable using digital technology.

Despite their drive and determination, there are some barriers holding this community back from transitioning to full time small business owners. Limited access to start-up capital is the main (58%) hurdle identified by this group.

Women are paving the way, yet disparity persists

Women are dominating the 5-to-9’er landscape, representing 66 per cent of the community in Canada. Not only are women propelling this trend, the study revealed that they are more seriously considering fulltime small business ownership, compared to their male counterparts. While it is encouraging to see women taking a leading role in shaping the 5-to-9’er landscape, female 5-to-9’ers reported significantly less revenue than their male peers.

  • Female 5-to-9’ers want to take their passion projects to the next level. Compared to men in this segment, the research shows that women are more actively testing the viability of full time small business ownership (38%), and are more likely to transition to full time small business ownership within the next three years (47%).
  • There is a striking difference in reported revenue between men and women. Female 5-to-9’ers reported earning 71 per cent less average revenue compared to male 5-to-9’ers. A perpetuating pay gap could potentially hold women back from reaching their small business growth goals.

Notably, 12 per cent of women started their side business while on maternity leave. Women may be leveraging maternity leave as an opportunity to explore becoming entrepreneurs while simultaneously bringing in additional household income.

Overall, the research points to a growing, thriving community that has organically formed by leveraging tools like e-commerce platforms, online marketplaces, freelance software and smartphone apps to find success. While small businesses tend to earn significant focus in Canada, the 5-to-9 community is a rising segment of Canada’s economy that has tremendous potential to succeed if nurtured.

Complete study findings and additional information can be found here.

For more information on how PayPal is helping Canadian 5-9’ers thrive, visit 

Nintendo eShop Now Accepts PayPal

Posted in Commentary with tags , on August 22, 2017 by itnerd

PayPal announced today that Nintendo eShop has added PayPal as a new payment method. This will allow Nintendo to securely serve more customers across the planet.

This service includes the following:

  • For Nintendo Switch:
    • Funding Nintendo eShop accounts and purchasing games and other content
  • For the official Nintendo website in select countries around the world:
    • Adding funds to balances when purchasing software for download through Nintendo Switch, Nintendo 3DS, Wii U

Nintendo eShop users in the following countries will be able to use PayPal, in addition to other existing methods of payment, on the Web or on their game console:

  • Japan
  • USA
  • Canada
  • Austria
  • Belgium
  • Bulgaria
  • Switzerland
  • Cyprus
  • Czech Republic
  • Germany
  • Denmark
  • Estonia
  • Spain
  • Finland
  • France
  • UK
  • Greece
  • Croatia
  • Hungary
  • Ireland
  • Italy
  • Lithuania
  • Luxembourg
  • Latvia
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Sweden
  • Slovenia
  • Slovakia

Check it out today the next time you’re on your Nintendo Switch, 3DS or Wii U.


Skype and PayPal Team Up To Allow People To Transfer Money Seamlessly

Posted in Commentary with tags , on August 2, 2017 by itnerd

From big summer trips with friends to group dinners and patio afternoons, summer brings us together. As get-togethers pile up, Canadians are focused on fun and making memories. But who picks up the tab?

Today, Skype users in 22 countries including Canada can now send money with PayPal directly through the Skype mobile app. With over one billion Skype downloads to date globally, people can now seamlessly send money in the moment so nobody has the lingering worry that comes with an outstanding IOU.

By teaming up with Skype, PayPal is offering people yet another seamless and contextual way to send money online and on mobile, such as through voice command with Siri, in chat with Slack and in email via Microsoft’s

Learn more about PayPal and Skype here.