Archive for Primus

Primus Permanently Removes Data Overage Charges On All Internet Plans

Posted in Commentary with tags on February 23, 2021 by itnerd

Following the recent acquisition of Primus Telecommunications by Distributel Communications Limited, comes more good news from this award-winning independent service provider: Primus is permanently removing data overage charges on all of their capped internet plans.

Earlier this year, Distributel brought together the strength of two prominent Canadian telecom companies through their acquisition of Primus to build an even stronger brand. The acquisition not only brings customers greater access to residential and business services, but it also continues the great traditions that Distributel has established – ones that offer fairness and greater value to Canadians from coast to coast.

Primus temporarily removed data overage charges in March 2020, but today they join Distributel as the only large ISP to make this decision permanent, thereby eliminating all internet overage fees. 

This decision will help Canadians who are working from home, learning from home or staying connected from home without ever worrying about the costs associated with their internet plan. 

This change is effective immediately across all capped plans, and no further customer action is required.

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Primus Business Services Introduces Mobile Softphone App

Posted in Commentary with tags on March 23, 2013 by itnerd

Primus sent me some news yesterday that got my interest. They’ve announced that they have a mobile softphone app for iPhone & Android. Here’s why you should pay attention:

Primus Softphone enables Hosted PBX (HPBX) customers to recreate the “in-office” experience and allows users make and receive high-quality voice calls from their computers or mobile devices via a Wi-Fi or 3G/4G mobile data connection, thereby improving productivity and minimizing costs by offloading calls to Wi-Fi in places such as offices, airports and hotels.

Travelers using mobile devices without U.S. roaming rate plans can typically expect to pay up to $1.45/minute (plus taxes) on roaming charges – that’s over $43 for a 30 minute call. With a Primus Softphone, customers will see these immediate savings.

Primus Softphone seamlessly integrates with Hosted PBX, giving users complete control to modify HPBX features like Call Forwarding from their mobile softphones. Users can access time saving features such as four-digit extension calling, company voicemail, call transfers and audio conferencing, as well as move calls between their desktop and mobile softphones via a call continuity feature.

In these economic times, the ability to do more and pay less is always a good thing. Primus Softphone is available to HPBX customers for a one-time fee of $19.99 CDN from iTunes and Google Play app stores or by visiting Primus’ HPBX portal for the $25 desktop version at https://voice.primus.ca.

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CAIP Responds To Bell…. Bell Responds To Primus… Fun Fun Fun

Posted in Commentary with tags , , , , on April 25, 2008 by itnerd

This hasn’t been posted to the CRTC website yet, but P2PNET news has a copy of the Canadian Association Of Internet Providers response to Bell. It’s a long read, but it effectively blows away all of Bell Canada’s bullshit arguments.

Of course I forgot to mention that Bell responded to the Primus submission (warning: DOC attached) a few days ago with the same FUD that they’ve been using lately. One of the things that jumps out at me is this:

“5. The fact is that the wholesale traffic from all of the ISPs who purchase GAS from Bell Canada and Bell Canada’s retail internet traffic travel on the same path across the access and backbone network. The Company’s traffic management solution applies Deep Packet Inspection policies to all upstream and downstream P2P traffic. Therefore, Primus cannot assume there is no need for traffic management measures by simply looking at the amount of traffic transiting through its own AHSSIP and then assuming the capacity of other ISP’s connections. The level of congestion in Bell Canada’s access, transport or core network cannot be assessed at a single point in the network that can be measured by Primus. The “capacity” of Primus’ network beyond the AHSSPI is not relevant to Bell Canada’s traffic management measures that are applied to its shared network.”

So, is Bell actually saying that they are selling non existent products to ISPs in that they do not have the capacity to provide the bandwidth that they sell? That would be quite a bombshell if that were true.

Another thing to note:

“1. Bell Canada (Bell or the Company) is in receipt of a letter dated 15 April 2008 from Primus Telecommunications Inc. (Primus) submitted as an Answer to the Canadian Association of Internet Providers’ (CAIPs’) application of 3 April 2008 against Bell Canada’s network management practices with regard to Bell’s wholesale Internet services. Bell Canada submits that the Primus letter is out of process, and thus should not form part of the record for CAIP’s interim relief request.”

I truly hope that the CRTC denies Bell’s request to not include Primus’ complaint. If they do, Primus should make a separate complaint to the CRTC.

Buckle in. It’s about to get bumpy!

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