The IT Nerd

ServiceNow who was recently named Forbes’ Most Innovative Company of 2018, is a cloud-based workflow solution that is on a mission to make work, work better for people through exceptional digital experiences. They  recently opened its new Toronto office – a 4,500 square-foot workspace designed to drive collaboration and creativity. Let me walk you through via some pictures taken by Corey Mehlenbacher starting with the Training Room which is important to keep staff up to speed:

Followed by a couple of pictures of the meeting room which looks pretty inviting:

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For a meeting that is more formal, there is this boardroom:

And since you can’t just work flat out all the time, there’s a lounge to relax in. I love the artwork on the wall as Service Now is clearly representing “the six” a.k.a. Toronto:

Phone booths might be disappearing, but not at ServiceNow as they have one to have a private conversation. That’s important as this place is an open concept design:

Work spaces in ServiceNow are pretty cool looking and are very different than what I am used to seeing in corporate environments:

Standing desks are in vogue at the moment as they are said to provide health benefits, including weight loss, reduced back pain, improved mental health, lower blood sugar, lower cholesterol, and greater life expectancy. Which is why ServiceNow has invested in them:

The new Toronto offices of ServiceNow is right in Toronto’s business district. Having a inviting office makes employees more productive, encourages retention, acts as a recruitment tool, and it impresses clients. From the look of these pictures, it looks like ServiceNow has all of that nailed perfectly. As a result, their employees and customers will benefit from the work that they put into building this new office in Toronto.

There’s a war for talent going on both in Canada and globally, especially in growing fields like technology and artificial intelligence. As global companies look to expand operations in Canada, and home-grown companies experience rapid growth, businesses need to ensure they’re competing in this war both to attract top talent to work for them, and also to encourage their own talent to stay.

A survey conducted by ServiceNow Canada of 500 human resources executives across 12 countries and 20 industries reveals that providing excellent employee experiences, enabled by technology, is becoming the new way to win the never-ending war for talent. Eighty-three per cent of CHROs surveyed say employee experience is important to their organization’s success.

Highlights from the survey, by enterprise service management company ServiceNow, found that:

• Only 8 per cent of organizations have reached an “advanced” stage of digital transformation in their HR departments. Comparatively, 18 per cent are considered “moderately advanced,” but a vast majority of companies (74%!) are at the “least advanced” level.
• However, the companies that are advanced in their HR digital transformation are winning the war for talent. They are:
  • More likely to be highly satisfied with employee engagement levels at their company (29% vs. 19% of moderately advanced companies and 12% of least advanced companies);
  • Much more successful at recruiting (97% vs. 80% and 53%) and at retaining top talent (79% vs. 63% and 41%);
  • Reporting lower turnover than their peers (84% vs. 77% and 52%); and
  • More likely to say they have built a workforce to meet future business objectives (79% vs. 50% and 35%).

You can see the survey results here.