Archive for November, 2012

In Depth: Quicklaw For Microsoft Office

Posted in Products with tags , on November 24, 2012 by itnerd

I have a few customers who are lawyers here in Canada. The thing with lawyers is that they want their technology to work as well as possible and not radically change the way they work. If that doesn’t happen, let’s say they get very cranky. Take it from me, that’s not a good thing. An example of technology that most Canadian lawyers use every day is the LexisNexis Quicklaw service which allows them to search through case law so that they can do things like develop arguments to use in court. Up until now, this had to be done as a separate task. But now there’s a product that integrates this into Microsoft Office so it’s simply part of their workflow. Quicklaw For Microsoft Office was launched last week and it brings the following features to the table:

  • Search All, Background and Suggest: Access relevant information without leaving a document or email message through text recognition capabilities, identifying citations, legal entities and terms of art.
  • Check Cited Docs and Get Cited Docs: Use Get Cited Docs within the context of a document and pull citations into a side-by-side pane in a “virtual stack” of cited cases. Through text analysis, legal citations found in the document are highlighted. Case content can also be accessed and validated simply by clicking the citation.
  • Cases, Forms and Precedents: Access links to relevant cases, forms and precedents for topics of interest within Microsoft Word documents. During transactional drafting, legal professionals can work with greater confidence and efficiency by accessing forms and precedents.
  • PDF Converter and Pinning: Users can easily convert PDFs into Microsoft Word documents so they can tap into the full functionality of Quicklaw for Microsoft Office and begin research and analysis. Pinning can be used to quickly save documents, links and notes for future reference.
  • Quicklaw Browser and History Map: The Quicklaw Browser creates a one-click, seamless bridge between research and Quicklaw for Microsoft Office to enable deeper research within a document. Through the History Map feature, users can create an easy-to-follow graphic depiction of steps taken and documents accessed during the research process that can be used as personal or shared reference.

Here’s another key feature. Quicklaw For Microsoft Office appears as a tab within the ribbon toolbar of applications such as Microsoft Word and Outook so that it saves lawyers time and integrates into their workflow painlessly. All of this going to give lawyers the ability to, be more productive, increase their billable case load, or even leave the office early.

I had the opportunity to speak to Pamela Thompson who is there Director of Product Development at LexisNexis Canada last week and there were two things that I should mention. First is the fact that there are “feet on the street” so to speak to help firms get Quicklaw for Microsoft Office up and running as well as supporting it. That’s a good thing as I’ve always said that support often determines if a product succeeds or fails. The second thing was that they really took a lot of time working with Microsoft, and getting advice from users to make this product work as well as it does. When you put in that much effort to take the time to listen to users and to work with Microsoft, you’re going to get top shelf results.

If you want to have a look at what Quicklaw For Microsoft Office can do for you, here’s a video for your viewing pleasure:

By the way, if you’re a lawyer in the US, you shouldn’t feel left out. Lexus For Microsoft Office brings these features to the table for the American legal community.

Report Shows That Mobile Networks Grow At A Staggering Rate

Posted in Commentary with tags , on November 24, 2012 by itnerd

A new mobility report [Warning: PDF] published by Ericsson this week shows that mobile networks continues to grow at an impressive rate worldwide. While voice calls remain a cornerstone of most mobile operators’ service offerings, it is data growth, driven by the uptake of smart devices and apps, which is having the most significant impact on networks globally. The growing availability of mobile broadband has raised user expectations of mobile network quality in order to provide sufficient speed to run apps anywhere and anytime.

Here are some key findings:

  • Global mobile penetration reached 91% in Q3 2012 and mobile subscriptions now total around 6.4 billion.
  • 54% of people who use social forums or chats while watching video and TV say they do so using a smartphone.
  • The growth of smartphones has been tremendous fuelled by users growing appetite for internet access and for using apps.
  • The advertisements in the free version of an app lead to higher data volumes and an increased number of requests to access the network. This traffic could exceed the cost of the premium version of the app.
  • The advertisements in the free version of an app increased battery consumption by 25% compared with the premium version.
  • Approximately 40% of all mobile phones sold in Q3 2012 were smartphones

This shows jut how ubiquitous smartphones have become across the world. I’d take a look at the report as it was really enlightening.

My MacBook Pro Lost A Foot

Posted in Tips with tags on November 22, 2012 by itnerd

It sounds like a weird title, but stick with me for a second. There are four rubber feet at the bottom of the MacBook Pro. I managed to have one just disintegrate while taking it out for airport security. When I say disintegrate, I mean that it crumbled to pieces. I checked the condition of the other three and they were very brittle. Thus I assumed that they would go soon as well. The question is, how to fix it. The MacBook dropped out of AppleCare in June, so any repairs were going to come out of my own pocket. Bummer.

I did some research and found a site called PowerBook Medic. They sell parts for various Apple products and I was able to find replacement feet for my MacBook Pro. I placed an order and got them in the mail today. Given that the Apple supplied feet were so brittle, I didn’t want to simply stick them on. So here’s what I did:

  1. I unscrewed the bottom case and removed it. Tip: All the screws are different sizes. Thus you should put them on a white sheet of paper in the order and position that you removed them. That way it will make life easier when you go to put things back together.
  2. The locations where the feet are adhered to have rather large holes in them. I took a screwdriver and pushed out the three remaining feet. They came off in the same manner that the first one did. That is in brittle pieces. This is why I removed the bottom case. It ensured that these pieces wouldn’t make their way into the Mac.
  3. I took some rubbing alcohol and cleaned the surfaces where the feet would be adhered to. By doing so, it ensures that they would adhere securely to the bottom case.
  4. I took the opportunity to use some compressed air to clean the dust out of the case. I also used some iKlear cleaner on a microfiber on the inside of the bottom case.
  5. I put the bottom case back on and screwed everything together.

That’s it. The new feet work fine and the next owner of this MacBook Pro will thank me for this.

Hey IT Nerd! When Your Wife Moved To Mac, How Did You Move Her Bookmarks?

Posted in Tips with tags on November 22, 2012 by itnerd

Another good question, and one that I should have covered in more detail in the original article that I wrote about moving from PC to Mac.

What I did is go to this directory on her Windows XP computer:

C:\Documents and Settings\<username>\Application Data\Firefox\Profiles

One thing to note is that you may have to show hidden files to see this folder. Inside that folder is a folder called xxxxx.default where xxxxx is a random set of letters and numbers. Go into that folder and look for a folder called bookmarkbackups. Go into that folder and pick the most recent backup that ends in the extension .json and copy it to a USB stick or across your network to the Mac. In the case of the latter location, I like to place it on the desktop so that it is easy to find.

Once you have that file. Simply open Firefox and click on Bookmarks and Show All Bookmarks. Click on the star and choose Restore and Choose File. Choose the location that you have the .json file located and after you heed the warning about the fact that restoring this backup overwrites what bookmarks you may have, you’ll have your bookmarks moved over to your new Mac.

Someone Likes RIM…. Stock Bounces

Posted in Commentary with tags , on November 21, 2012 by itnerd

At least RIM is getting some good news. Peter Misek of Jefferies & Co has who has bashed RIM in the past has now increased his stock price target to $10 from $5 and changed his rating on the stock from “underperform” to a “hold.” He also had this to say:

“Preliminary results from our quarterly handset survey indicate developed market carriers have a much more positive view of BB10 than we expected,” Misek said in a note to clients.

He also had this to say:

Misek cautioned that there is still downside if RIM’s gamble on BB10 fails, but he noted that the stock could be worth as much as $43 within the next 12 months if RIM’s bet pays off and its new operating system gets licensed by other handset makers.

The result? The stock has been up over the last couple of days. Perhaps they have some hope. We’ll see AFTER their media event at the end of January.

 

Hey IT Nerd! When You Moved Your Wife To Mac, Why Didn’t You Use The Apple Migration Assitant?

Posted in Tips with tags , on November 21, 2012 by itnerd

Good question!

First, let me describe what the Migration Assistant is. Apple includes a utility called the Migration Assistant on every Mac to move your files from either your old Mac to a new one, or from a PC to a Mac. The instructions are pretty straightforward to get the job done.

Now why didn’t I use it in this case? If I was moving from one Mac to another, there is value in using this because user accounts, user files, applications, printer selection, network settings and other system and user settings from one Macintosh computer to another computer, or from a Time Machine backup. That’s a huge time saver.

However on the PC side of the fence, it’s slightly different. It will move stuff like mail messages, accounts, contacts, documents etc into the right places. But they will only move into the equivalent Mac application. For example, if you’re moving your mail messages from Outlook, they will go into Mail. If you are moving bookmarks from Internet Explorer, they will go into Safari. If you want them to go into some other application such as Outlook 2011 for Mac or Firefox, then you’re out of luck. Thus I prefer to move stuff manually from PC to Mac. It does require more work and some extra technical knowledge to get it done, but I feel more comfortable doing it this way.

Rogers Introduces Device Protection and TechXperts for Wireless Customers

Posted in Commentary with tags on November 20, 2012 by itnerd

Have you lost or broken your cell phone? Sucks doesn’t it. Rogers wants to help you with that.

Rogers has announced 3 new device protection services to help protect and manage a phone when it gets lost, stolen or damaged. These new services are different in a few ways from their Handset Protection Guarantee that was launched back in 2010:

  • The device is protected against lost, theft and damage and for malfunction beyond the manufacturer’s warranty
  • it is possible to ‘anti-theft’ select devices
  • Rogers TechXpert is now available for Wireless to receive 24/7 technical support provided. The idea is to get the extra help their customers need beyond basic support to help them setup a Bluetooth device, download applications or sync and link their smartphone with a computer.

Many more details about these new services on our blog post on RedBoard and on www.Rogers.com/protection.

Norton releases latest version of Norton Mobile Security

Posted in Commentary with tags on November 20, 2012 by itnerd

The next frontier in computer security happens to be smartphones. These devices can be stolen which can put you at risk because of the information that people often have on their phone. Norton can help you with that with their latest version of Norton Mobile Security. The key features are:

  • Multi-Device, Multi-Platform Support – Now protects a consumer’s multiple devices, including Android smartphones and tablets, as well as iPhones and iPads
  • Contacts Backup & Restore – Saves contacts from a user’s Android or iOS device so that they can be easily restored if lost or deleted. Contacts can also be restored across devices
  • Web-Based Management – Lets consumers control the security of their devices with simplicity and ease, from one convenient place on the Web
  • “Scream” Alarm – Sets off an audible alarm so consumers can quickly find their missing Android mobile device
  • Remote Locate – Pinpoints a lost or stolen device on a map so users can find it fast

Norton Mobile Security has an MSRP of $29.99 and is available for purchase via various retailers, the Norton online store or Google Play. In addition, Norton 360 Multi-Device and Norton One will be updated with the features in the latest release of Norton Mobile Security. Norton customers with a valid product subscription are eligible to receive the latest product updates via the subscription service model. For more information, visit the Norton Update center at http://updatecenter.norton.com. Consumers can visit mobilesecurity.norton.com to learn more and try Norton Mobile Security Lite for free.

 

Review: Apple Mac Mini 2.5GHz Dual Core i5 Processor Model

Posted in Products with tags on November 20, 2012 by itnerd

My wife recently made the jump to Mac via the Mac Mini which gave me a chance to look at one seeing as it was just recently released. My wife isn’t a power user so the base 2.5GHz dual core i5 processor would suit her needs just fine. But if she was a power user, no problem. Apple does make a quad core i7 processor running at 2.7 GHz. The Mac Mini can be had with up to 16GB of RAM which is user upgradable which is a welcome feature. Some of the previous generations were actually quite difficult to upgrade as you had to disassemble most of the computer to get to the RAM. If you want to see what I am talking about, check out this iFixit guide to see what I mean. Now, you simply twist off the bottom and there’s the RAM. No tools required. As for hard disks, you have three choices. You can have up to 1TB of hard disk space using a 5400 RPM hard disk, a 256GB flash drive, or a 1TB Fusion Drive which combines the best of both worlds. To top it off, you get Intel HD Graphics 4000 which is powerful enough to drive my wife’s 1920×1080 widescreen monitor and play video games on it. Speaking of monitors, the Mac Mini has HDMI and Thunderbolt with a DVI to HDMI connector in the box. If you want to connect anything else, you’ll need a mini DisplayPort to either VGA, DVI, or Dual Link DVI adapter to hook it up. One thing to note, it will drive two Thunderbolt displays.

One thing that you notice about the Mac Mini is how quiet it is. It makes no noise. It has fans but you don’t hear anything, not even the hard disk when it’s in use. Another thing that you notice is that unlike some previous Mac Mini models, there is no DVD/CD drive. You have to get an USB based SuperDrive if you want to burn CDs and DVDs. Speaking of connectivity, it has four USB 3 ports, a Thunderbolt port, a FireWire 800 port, Gigabit Ethernet, 802.11N WiFi, Bluetooth, HDMI, SDXC card slot, Audio in and out. One thing to note, the Mac Mini has support for the Apple iPhone headset with microphone. Looks wise, it looks like a very high end product with a brushed aluminum case with a black Apple logo on the top. It feels well put together and clearly a lot of effort went into designing it. It takes up very little space and is perfect for someone who is space challenged on their desk.

Gripes? It could use an extra USB 3 port up front as all the ports are in the back which makes them hard to get to. Thus a USB hub is in my wife’s future. It also won’t update to Mac OS X 10.8.2 as I’ve documented previously for whatever weird reason that only Apple knows. But other than that, I think it’s a well put together Mac. If you want an entry level Mac and you have your own display, take a look at the Mac Mini.

Windows 8 Sales Slow…. Don’t Hit The Panic Button Yet Though

Posted in Commentary with tags , on November 20, 2012 by itnerd

Hot on the heels of this report that says consumers don’t want Windows 8, comes an article by Paul Thurrott  that confirms that sales are slow:

One of my most trusted sources at Microsoft confirmed Windows 8’s weak start this week. And with all of the drama surrounding Windows 8 and the recent, unexpected departure of Windows chief Steven Sinofsky, rumors are sure to swirl.

The article goes on to discuss some reasons why this might be. All of them seem plausible. But I think we have to take the long view. It may take months if not a year to see Microsoft’s strategy by making Surface the standard user interface for everything from phones, tablets, and PCs. I’d say that you should watch the next couple of earnings reports to see how popular the OS really is, or isn’t.