Archive for April 11, 2014

Hear The IT Nerd On AM640 Radio On Saturday With @Gregcarrasco… Tune In! [UPDATED]

Posted in Commentary with tags on April 11, 2014 by itnerd

I know this is late notice, but I will be on AM640 Radio in Toronto on Saturday April 12th between 10AM and 11AM Eastern Time on the Greg Carrasco Show. I’ll be talking about cars and the technology in them. It should be a very interesting discussion. If you live in Toronto, tune in on your radio. If you’re outside of Toronto, you can listen online. And please let me know what you think by posting a comment.

UPDATE: If you’ve missed the interview, here’s a link to the full interview.

Newegg Announces Expansion Into United Kingdom And Australia

Posted in Commentary with tags on April 11, 2014 by itnerd

Leading online computer parts e-retailer Newegg announced that they are expanding into the United Kingdom and Australia. Customers in those countries are now able to visit Newegg.com and purchase select products for shipment to their respective countries. Several thousand products are currently available in these new markets with the product line expanding dramatically throughout the year. Customers in the United Kingdom and Australia select their appropriate country and currency from drop-down menus on Newegg.com. Clicking the ‘Newegg Global’ banner in the top left navigation menu allows them to view only the products that are available in their specified region. International customers shopping a product sub-category select the ‘Newegg Global Eligible’ filter to view only those products that ship internationally. Eligible items are added to the Shopping Cart, where estimated tax, duty and shipping charges are displayed prior to the customer entering billing information and completing the order.

If you’re in the United Kingdom and Australia and you’ve shopped at Newegg, please post a comment and share your experiences.

 

Rogers Launches Suretap Mobile Payment System

Posted in Commentary with tags on April 11, 2014 by itnerd

Rogers today announced the launch of their mobile payment app, the suretap wallet. The suretap wallet, available today on a number of Android and select BlackBerry devices, lets customers use their smartphones to store payment and gift cards on one app and make mobile payments at tens of thousands of retailers across Canada. Here’s a quote from the press release:

Starting today, customers can add multiple cards to their suretap wallet including a Rogers Prepaid MasterCard that can be topped up with funds for mobile payments. Also available for purchase are gift cards from leading Canadian food and beverage merchants and retailers including Swiss Chalet, Milestones Grill and Bar, Montana’s Cookhouse, Harvey’s, Kelsey’s, Indigo, Earls Restaurants, Ardene, and Spafinder Wellness 365. In the future, the suretap wallet application will offer more retailer gift cards, as well as store loyalty cards, coupons and ID cards.

Within the suretap wallet application, customers can add funds to their prepaid card, check account balances, view transaction history and use location-based features to find retailers nearby that accept contactless payments. The application is available for download on select Android and BlackBerry 10 smartphones that include near-field-communications capabilities.

This is playing in the same space as things like Passbook from Apple or Samsung Wallet from Samsung. So if you have the right phone, which unlike the two solutions that I’ve previously mentioned that are brand specific, you can keep your wallet in your pocket. Seeing as I already pay for Starbucks coffee and I get movie tickets using my iPhone 5, that works for me.

Here’s a video that shows suretap in action:

Samsung Galaxy S5 Now Available In Canada

Posted in Commentary with tags on April 11, 2014 by itnerd

If you’ve been lusting after a Samsung GALAXY S5 in Canada, today is the day you can actually get your hands on one.

Here’s an overview of some of the key features:

  • Faster than ever: the GALAXY S5’s new Download Booster feature combines the power users’ Wi-Fi connection with LTE to introduce some crazy-fast download speeds.
  • Built to be life-proof: The GALAXY S5 is both water and dust resistant with an IP67 rating, and features a power-saving mode to keep it running longer – even at less than 10% power, this mode allows the device’s basic text and voice functions to operate for up to an additional 24 hours.
  • Tracking fitness and nutrition: The GALASY S5 and S Health sync up with the Gear Fit, Samsung’s all-new wearable fitness tracking device as well as the Gear 2, taking things a major step forward when it comes to tracking fitness and nutrition with your device.

Telus dropped me a note to let me know that they will not only be carrying the GALAXY S5, but the Gear 2 and the Gear Fit. Plus they offer Anytime Upgrades which allows those looking to upgrade during their current term, without any penalties and fees. For more info on pricing and options at Telus, here’s a link. It’s a safe bet that other Canadian carriers will have announcements as well. As I get details, I’ll post them here.

Sony Considers Recalling Vaio Laptops Over Battery Overheating Issue

Posted in Commentary with tags on April 11, 2014 by itnerd

If you own a Sony Vaio laptop, specifically the VAIO Fit 11A/Flip PC, then you need to pay attention to this. Sony posted a note on their website that suggests that you stop using these laptops because the battery can overheat and cause burns to the laptop’s case. You can see if you’re affected by checking for this model number: SVF11N13CXS. If you have this model number, I’d stop using the laptop. Now they haven’t actually recalled the laptops at the time. But they are working on a way to replace the PCs (as the batteries are built into them) or issue refunds. Details on that should be available in 2 weeks.

Canadian Government Websites Taken Down Due To Heartbleed

Posted in Commentary with tags , on April 11, 2014 by itnerd

It started with the Canada Revenue Agency website, now other Canadian Government websites have shut down. The reason? The heartbleed bug. Here’s the details from the Toronto Star:

The directive issued late Thursday calls this a precautionary measure until the “appropriate security patches are in place and tested” but did not indicate how many departments are involved.

The government‘s Chief Information Officer says in a statement issued through the Treasury Board that while disruptive, ‘‘this is the best course of action to protect the privacy of Canadians.‘‘

The statement adds that until measures are applied, ”Canadians will be unable to access certain Government of Canada websites.”

My question is that this bug was disclosed on Monday. However, it appears that it has taken until Thursday for the Canadian Government to act. If we assume that this bug is being exploited for nefarious means, why were these sites not shut down sooner? It’s a reasonable question that someone inside the Canadian Government needs to answer. I hope that someone asks the question and that we get an answer that is complete and robust.

Review: 2014 Volvo S60 T6 AWD – Part 4

Posted in Products with tags on April 11, 2014 by itnerd

This Volvo is packed with all sorts of technology that does everything from navigate you from point A to B to potentially avoid an accident. Let me give you a rundown of what you get starting with the safety features:

  • Adaptive Cruise Control: When you turn this on the car will not only maintain a set speed, it will adjust the speed relative to the cars in front of you and keep a distance that you can choose between the two of you. If the car in front of you slows down, the Volvo will slow down. If the car in front of you speeds up, the Volvo will speed up.
  • Distance Alert: You pre-set a distance that you consider “safe” for you to be following another car. If you drive closer than that distance, a red light will appear in bottom of the windshield within your line of sight (in other words, your passenger will likely not see this) and the red light will become more intense the closer you get. That’s a hint that you’re too close and you need to back off a bit. If it thinks that there’s a potential for an avoidable collision, the red light will flash and you’ll hear beeping. I had this happen to me and it does really get your attention. If it thinks a crash is unavoidable, the brakes will activate.
  • Blind Spot Information System: It will warn you when there’s something in your blind spot by turning on an amber light inside the car. As I noted in part 3 of this review, the light is well placed inside the car so that you are always aware of what is around you.
  • Cross Traffic Alert: You will find this handy if you’re backing out of a space and you cannot see what is on either side of you. It’s handy for trips to the mall and to Home Depot. When I tried this, it not only picked up cars, but it also picked up a cyclist that I didn’t see. Nice!
  • Lane Departure Warning: The cameras in the windshield constantly monitor where the S60 is relative to the lane you’re currently in. If you start to stray outside that lane, you get a warning. If you continue to wander across lanes and you have the cruise control on, the car will disable the cruise control. That of course slows the car down if you don’t have your foot on the pedal which forces you to take control. You then have to turn off the car and turn it on to re-enable cruise control. All of that is part of the Driver Alert System which is invaluable on long drives.
  • Road Sign Information: The camera in the windshield will read the speed limit signs and display them in the gauge cluster. If you go more than 10% faster than the speed limit. The display will flash. Handy for avoiding speeding tickets.
  • City Safety With Full Auto Brake and Pedestrian Detection: Now I wrote up an explanation of City Safety With Full Auto Brake and Pedestrian Detection a while back and videotaped how it worked when I tested the 2013 S60. But it’s been enhanced for 2014. It now detects cyclists. In a city like Toronto, that is a very welcome improvement.
  • There’s dual xenon headlights that turn in the direction that you turn the wheel. That way you can virtually see around corners. Also worth noting, the headlights and taillights are of the automatic variety. Thus you never have to worry about when to turn them on or off, or if you’ve left them on by accident.
  • In the event a frontal impact, the engine is designed to slide under the passenger compartment and the steering column is designed to collapse. That way the driver will not be crushed by either.
  • In the event of a side collision, the occupants are protected by Volvo’s unique Side Impact Protection System. The steel framework of the car – including the front seats – is designed and reinforced to help displace the impact of a side-collision away from the occupants to other parts of the car body and help prevent intrusion into the cabin.
  • In terms of airbags, you get 6. Front airbags for driver and passenger along with side impact airbags. Plus you get head curtain airbags.
  • There’s whiplash protection called WHIPS included to protect you from the negative effects of a rear impact.
  • The hood of the S60 is designed to lessen the impact forces on a pedestrian if you are unlucky enough to hit a pedestrian.
  • There’s a backup camera included in the 7″ screen. It works quite well as you can zoom in on objects and helps guide you into parking spaces. As you approach objects such as other cars or curbs, it will let you know where they are so you can avoid hitting them both visually and audibly. It picked up low curbs as little as a couple of inches in height which is the best that I’ve seen from a system like this. There is a CAM button on the center console that allows you to activate the camera at will. I used it a few times while parking to confirm that I was fully in a parking space. One thing to note is that the camera is exposed to the elements, so one wonders how well it will work in winter.

All of these features mean that the Volvo S60 gets a (IIHS) Insurance Institute for Highway Safety Top Safety Pick+ award.

The audio system called Volvo Premium Sound System is nothing short of impressive. Those I shuttled around all week long commented was the best car audio system they’ve heard. You get USB and 1/8″ audio inputs. That’s tied to the infotainment system called Sensus which among other things allows you to pair your phone via Bluetooth (which is an easy process) for hands free calling and connect your iPod or iPhone via the USB ports to play music. In the case of the latter, I simply plugged my iPhone 5 into the USB port and I had complete access to my playlists and everything else. Any song be it a MP3 or a AAC file purchased from the iTunes store worked. Plus I got the track info from each song displayed on the 7″ screen located in the center console. I could also stream music via Bluetooth and get the track info displayed on the screen. But I would have to select the song or songs I wanted to play from the iPhone which is typical for these systems.

The 7″ screen isn’t a touchscreen. Instead, you control it via a scroll wheel which is similar to one that you find on a mouse along with an exit button on the steering wheel. There’s a redundant knob with buttons on the center console as well. You use the wheel or the knob to highlight the option you want and then you either click the wheel or press OK on the knob to choose it. To back out of a menu option, hit the exit button in either case. The menus are logically laid out and it will only take you a few minutes to figure out where everything is.

The infotainment system also allows you to use voice commands to control it. Now there are two things that stood out for me when it comes to that. First there’s a brief tutorial that explains how the system works. That saves you having to crack open the manual (which is a very good one by the way and as usual, I do recommend you read it). One note, it only works while the vehicle is in park. That’s a very nice touch. The other thing is that there is voice training that allows up to two people to train the system to better recognize their voices. That helps to improve the accuracy of the voice recognition and accounts for accents. Speaking of that, I found it easy to use the voice navigation. For example I could enter addresses into the navigation system, though you have to do it the way the system wants you to do it. For example if you want to go to 1234 Main Street, you have to say 1 – 2 – 3 – 4 for the street number. That’s not a bad thing as it guarantees a high accuracy rate. Another thing to note is that as you use your voice, the screen as well as audio will provide you with suggested choices. If you use it enough times, you’ll be able to eventually use it as your main way to control the infotainment system. My advice, spend an hour or two in your garage playing with it until you get comfortable with it before trying to use it on the road.

The navigation system was very competent in terms of it’s routing and it even displayed traffic and construction ahead of me. It is capable of displaying accidents as well. That allows the system to quickly re-route you if required. I noted that quite a few times, it would offer up a route change on the 7″ screen and if I was smart enough to take it, it would usually save me time. The navigation system is also highly customizable. You can set up a single screen, or split screens with their own views and zoom levels. It should be noted that Volvo owners get two free updates for the maps. I must admit that the navigation systems inside the Volvo cars I’ve tested are quickly growing on me.

Finally, you get keyless entry using Volvo’s Personal Car Communicator. You simply walk up to the car, grab the driver’s door handle, get in, hit the start button and drive away. You can customize this behavior to open one door or all doors. You can also tie the settings for the mirrors and the seats to the key fob. Plus each key fob can have it’s own unique settings. That way the car will automatically set itself up to that driver. The fob itself will lock or unlock the doors. Turn on the headlights to allow you to find the car in a parking lot, or confirm from a distance the car has been locked properly or the alarm was set off. Not to mention the always popular panic button along with rear trunk opening and closing functions. There’s one other thing. When you get out of the car, you close the door and simply touch an indent on the driver’s door. The car locks and you know it’s locked because it will beep and the side mirrors fold in if you have the latter set up to do that. Net result: You never actually have to take the key fob out of your pocket to get into, drive and lock the car.

The safety technology is nothing short of cutting edge and impressive. If you want a car that will keep you safe, look no further. As for the infotainment system, it’s great at what it does and is well executed. If you put in the time to learn how to use it, you’ll find that it works very well for you. Other technology is there to make your life easier. It’s all put together very well.

The final part of this review will tie up some loose ends and I’ll give you my final verdict.

 

@Gregcarrasco: New Place, New Challenges

Posted in Commentary with tags on April 11, 2014 by itnerd

When I last talked to Greg Carrasco, he was at Newmarket Nissan setting the automotive world on fire via his brilliant use of social media. Since then, he’s made a significant change. He’s no longer Newmarket Nissan’s dealer principal. He’s instead gone to Oakville Hyundai as their new General Manager. In typical Greg Carrasco fashion, he announced the move on Twitter. That, in typical social media fashion generated some blowback from the trolls that exist in places like Twitter. In short, they accused him of being a traitor for switching from a Nissan dealer to Hyundai dealer. Mr. Carrasco has this response for them. Wayne Gretzky went from the Edmonton Oilers to the LA Kings. Many people called him a traitor. But the reality is that his ability didn’t diminish because he got traded. He simply played hockey someplace else and he was still great. Translation: It’s the same Greg Carrasco with the same skill set, just in a different location. And clearly, the trolls don’t bother him.

So why did Mr. Carrasco make the switch? There’s two reasons:

  • Mr. Carrasco was driving 17 hours a week to and from his old job. That’s over a month of driving every year. That takes him away from his family and family has to come first in my opinion. Oakville Hyundai is ideal for Mr. Carrasco as he lives in Oakville.
  • Hyundai was the only brand he couldn’t beat in his old job. He could beat Toyota, Kia, Mazda, and even sometimes Honda when he was in Newmarket. But not Hyundai. That gives you a sense of where Hyundai sits in the marketplace. Coincidentally, Hyundai Canada reached out to him to sell their brand knowing the sort of influence he has. One trip to their head office, some discussions and the deal was done.

What’s scary from where I sit is that Hyundai is already a force. Everything I’ve seen from them in the last few years has been straight off the top shelf. Meaning they have a broad selection of quality vehicles that are a good value for your money. Plus I see a lot of them on the road. Clearly they have a big impact in the marketplace already. Now Oakville Hyundai has been around for 30 years. But I have to admit that I didn’t realize that they existed and I have spent a lot of time in Oakville working both for myself and for other people. One suspects that this would be true for people who live in Oakville as well. That’s a shame because one thing that Oakville Hyundai has going for it is that it is one of a handful of Hyundai dealers who are authorized to sell the Equus line of cars which is Hyundai’s luxury line of cars. Yes, I used Hyundai and luxury in the same sentence. Equus is meant to play in same space as the Mercedes Benz S Class as well as the Lexus LS, and from what I know about them, they do a good job of playing in that space. With that sort of lineup, Oakville Hyundai should have a bigger profile. But they don’t. One suspects that this will change with Mr. Carrasco at the helm. His social media presence is going to put this dealership on the map. Not to mention Hyundai Canada as well.

Besides the social media presence, Mr. Carrasco is bringing the same sales process that he pioneered to Oakville Hyundai. His process allows you to buy a car in a pressure free environment which is the exact opposite of what you find in most dealerships. The thing is that, since he’s been through implementing this process once, he can implement the same process again knowing what pitfalls to avoid. That makes life easier in a way as it leaves him time to figure out how to navigate the different systems that Hyundai uses when it comes to ordering cars, quoting service, or doing anything else that needs to be done in a car dealership. Having worked elsewhere with different ways of doing things, it will take him time to get up to speed. But not very long I suspect.

My advice, keep an eye on Greg Carrasco. I suspect that he will not only put Oakville Hyundai on the map, but he’s going to prove that his social media talents as well as his sales methods can be implemented anywhere and others in the car industry, or any industry for that matter, will simply have to follow his lead if they want to keep up with him.

This should be fun to watch.