OpenTable has today announced a business intelligence suite for its flagship restaurant management product GuestCenter. The new suite gives restaurants the tools and insights they need to seat more guests, better understand their diners’ booking habits and preferences, and personalize hospitality to help turn first-time diners into regulars.

The business intelligence suite provides powerful insights and recommendations to help restaurants grow and thrive:
- Shift Occupancy Analysis: Analyzes monthly and yearly historical occupancy to help identify occupancy trends and forecast demand.
- Turn Time Optimization: Uncovers opportunities to optimize turn times to maximize busy shifts and seat more guests
- Booking Insights: Analyzes reservation data to provide insight into where diners are coming from.
- Referral Insights: Tracks referrals, concierge relationships and reservations, giving restaurants insight on who is referring the business and the number of guests they are sending to the restaurant.
- Restaurant Owner app: Presents quick analytics into how the business is performing on a monthly and shift basis, giving restaurateurs the knowledge they need to make informed and strategic decisions.
- Monthly Business Reports: Shares actionable insights for busy owners and GMs, ensuring stakeholders stay informed with top-line reporting.
Additional analytics will be rolled out in the coming months, including a first time guest and visit frequency report; and covers and reviews analysis. These additional reports will help restaurants understand where their diners come from and how to convert them into regulars.
To learn more about the business intelligence suite for GuestCenter, please visit the website here or watch the video:
Diamond Bank’s #TechFest2018 to Create Opportunities for African Start-Ups
Posted in Commentary on May 15, 2018 by itnerdNigeria’s technology space is set to witness a game-changing experiential platform with the unveiling of #TechFest2018 by Diamond Bank Plc in partnership with MTN, Visa, Microsoft, NIBSS, Deloitte and Touche, Interswitch and Beat FM.
Scheduled for Tuesday, 15 and Wednesday, 16 May 2018 at the Landmark Event Centre, Oniru, Lagos, Tech Fest will feature the best talent in the Nigerian technology space – one of the country’s fastest growing sectors. The event will showcase technological solutions for businesses, connect technology providers with new markets, provide access-to-market opportunities for tech start-ups amongst others.
The event also featured partners like Microsoft, Beat FM and NIBSS who affirmed that Tech Fest will provide opportunities for SMEs and young tech entrepreneurs to network and meet sponsors, financiers, and partners that will help them grow their businesses.
TechFest is open to all who want to connect, collaborate and co-create new ideas that solve real problems for Nigeria.
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