Archive for October 26, 2022

ServiceNow Global Program To Reskill One Million People By 2024

Posted in Commentary with tags on October 26, 2022 by itnerd

ServiceNow today announced RiseUp with ServiceNow, a global program designed to skill one million people on the company’s platform by 2024. The program will fuel a new economy of in‑demand, job‑ready talent with an emphasis on faster, more equitable career paths in the high‑growth ServiceNow ecosystem.

According to IDC, 90 percent of organizations will experience a digital transformation‑related IT skills shortage by 2025, costing more than $6.5 trillion globally due to delayed product releases, reduced customer satisfaction, and loss of business.1 As business leaders double‑down on a select number of powerful platforms that deliver fast time to value, ServiceNow’s reach and scale offer customers, partners, and prospective talent the opportunity to help tackle some of the biggest problems facing business leaders today. Unlike other workflow solutions that only address one business function or industry, the ServiceNow Platform spans the entire enterprise, offering opportunities in burgeoning new sectors such as data analysis, platform development, workflow, and experience design.

RiseUp with ServiceNow expands what it means to be considered tech talent by emphasizing whole‑person competencies and “power skills” such as critical thinking, interpersonal communication, and creativity. The program builds toward a more diverse, inclusive workforce by creating meaningful opportunities for candidates to gain the skills necessary to land highly coveted technical roles. 

RiseUp with ServiceNow focuses on three pillars:

  • Lowering barriers to learning: With more than 600 free courses and 18 job‑related certification paths, Now Learning allows individuals to work at their own pace. More than 325,000 people have already completed 2.3 million courses this year.
  • Expanding opportunities for tech talent: ServiceNow NextGen offers in‑house academies and training partnerships with non‑profit and government agencies. The redesigned ServiceNow Community also connects over 450,000 members with peer‑to‑peer networking opportunities, learning forums, virtual events, and more.
  • Placing newly skilled talent in jobs: A commitment to grow the new ServiceNow Partner Placement Program will help customers and partners source, train, and assess talent from diverse backgrounds with the expectation to scale to 25 total partners by the end of 2023.

RiseUp with ServiceNow complements the company’s investments in recruitment and career advancement for its own employees, along with strategic investments in employee growth and development solutions for customers and partners.

Additional Information:

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Apple Explains How WiFi 6E Works On The New iPad Pro

Posted in Commentary with tags on October 26, 2022 by itnerd

When I told you that you should not buy the new iPad Pro, which is view that I still stand by for the record, one of the things that I mentioned was this when I looked at the spec sheet and found 6GHz missing from the WiFi section:

This is something that I have to admit that I find puzzling because the way Apple defines WiFi 6E, it seems that they are using both the 2.4 GHz and 5 GHz bands to improve bandwidth and increase range based on your distance from the router. Likely because those bands have better ranger than 6GHz. But my understanding of WiFi 6E is that there is no WiFi 6E without the 6GHz band. This article on WiFi 6E from Cisco seems to support my understanding of how WiFi 6E works. And I cannot find this dual band use case. Though if there is one, I would love it if someone can point me towards it. In any case if you accept that there is no 6E without the 6GHz band, what is Apple doing here? I admit that I am pretty perplexed by this because I cannot see them making this sort of mistake by saying that the iPad Pro has something that isn’t technically possible. I guess we’ll have to wait until someone gets their hands on one and lights it up on a WiFi 6E router and tells the world what happens next.

Well, Apple has released a support document to clear this up. Or at least try to.

For best performance with Apple devices, the Wi-Fi router providing the network should use a single network name across all of its wireless bands: the 2.4GHz band, the 5GHz band, and the Wi-Fi 6E network’s 6GHz band.

If the router isn’t using the same name for all bands, your device identifies the network as having limited compatibility. It then finds the name of the corresponding 5GHz network and asks whether you want to join it for better compatibility. 

  • If you select OK, your device joins the 5GHz network without the benefits of Wi-Fi 6E.
  • If you select Not Now, your device continues to use the Wi-Fi 6E network, but your overall experience with some activities over the network might not be as expected.

Well, let’s think about this for a second. There is a reason why companies or individuals break up their network by band and give each band a separate name, and that reason is compatibility. For example, I have an ASUS ZenWiFi XT8 router that has three separate networks:

  • A 2.4 GHz that has a couple of HomeKit devices as well as a printer on it.
  • A 5 GHz network that has the majority of my gear including MacBooks, iPhones, A Roku TV, and a PC among other things.
  • There’s a second 5 GHz band that acts as a wireless backhaul for the two nodes of the XT8 router.

I did this because when I had a single network name for the first two bands, some of my gear either wouldn’t connect at all. For example, some of my HomeKit gear would fall into that category. Or if they did, the faster gear would sometimes connect on the slower band. Which of course is a #Fail.

Also, I for one also want more details on what “overall experience with some activities over the network might not be as expected.” with separate bands means. I’m very curious what Apple means by that, and why it doesn’t apply to have separate 2.4ghz and 5ghz on routers that don’t support 6E.

It gets better though. There’s also this tidbit:

If you administer the network, you can make that change in the webpage or app used to administer the router. Edit the names for each band so that they’re all the same.

Based on what I said earlier, having Apple tell you to change your network to make their iPad Pro work with WiFi 6E doesn’t change the fact that nobody is going to change a network that works perfectly fine for their needs. Or put another way, this is not going to happen in most cases.

I think that what this document makes clear is that Apple is doing something different when it comes to WiFi 6E. And that’s likely not going to be a good thing for the few people who have WiFi 6E in the home or office. And I suspect that we’ll start hearing about it shortly as new iPad Pros should be in the wild today. And once people start posting experiences that aren’t exactly positive, Apple will have to respond to that in more detail than this.

UPDATE: I had a reader of this blog reach out to me on Twitter to say that he had problems with his iPad Pro on WiFi 6E:

https://twitter.com/brandonkruger5/status/1585674361972875266
https://twitter.com/brandonkruger5/status/1585675728560996354

I’m going to be keeping an eye on this closely as this could be the start of people complaining about WiFi 6E on their iPad Pros.

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New Zoho Report Finds that 73% of Canadian SMBs are Optimistic about the Future, Forecasting 10-20% Growth in the Next Six Months

Posted in Commentary with tags on October 26, 2022 by itnerd

The newly released Zoho SMB Outlook Report by Zoho Corporation, a leading global technology company, reveals that Canadian small and medium-sized business leaders are optimistic about their business prospects and looking to hire. According to the survey, 40.1% of respondents expect 1-10% growth; 22.7% expect 11-20%; and 10.6% expect growth of 20+% over the next six months.  

Surveying 1,526 Canadian business leaders (C-level to manager) about business performance, staffing, the economy, pandemic responses, and tech usage, the Zoho SMB Outlook Report additionally reveals that 64.6% of business respondents say their pricing has been impacted by inflation.

The Canadian SMB Outlook Report builds on two previous versions of the report that surveyed individuals in May, 2022, and October, 2021. The May report indicated that 81.2% of respondents were optimistic about the next six months and forecasted 1-20+% growth. Currently 73.4% feel similarly optimistic, which suggests that the economy and news of a recession have muted respondents’ enthusiasm, but not by much.

Key Survey Findings:

Business Growth:

Respondents feel good about their business prospects, with 40.1% of respondents expecting 1-10% growth and 22.7% expecting 11-20%, and 10.6% expecting growth of 20+% across the following regions. 

  • Alberta – 40% expecting 1-10% growth, 24.8% expecting 11-20%, and 6.7% expecting growth of 20+% during the next six months. 
  • BC – 41.3% expecting 1-10% growth, 22.7% expecting 11-20%, and 9.1% expecting growth of 20+% during the next six months. 
  • Ont. – 40% expecting 1-10% growth, 24.5% expecting 11-20%, and 10.8% expecting growth of 20+% during the next six months. 
  • Quebec – 37.8% expecting 1-10% growth, 25.2% expecting 11-20%, and 13.5% expecting growth of 20+% during the next six months. 

Staffing:

Staffing plans show optimism with 43.4% planning to hire, 51.2% expecting no change, and only 5.5% anticipating layoffs.

  • Alberta – 41.8% hiring, 50.9% no change, 7.3% layoffs
  • BC – 41.3% hiring, 53.3% no change, 5.4% layoffs
  • ON – 43.6% hiring, 51.9% no change, 4.5% layoffs
  • Quebec – 44.8% hiring, 48.7% no change, 6.5% layoffs

The majority of respondents who are hiring struggled to find staff, with 47.5% saying yes, 35.9% saying no, and 16.6% not hiring.

  • Alberta – 48.5% yes, 35.9% no and 15.8% not hiring
  • BC – 46.3% yes, 30.6% no and 23.1% not hiring
  • ON – 45.2% yes, 38.8% no and 16% not hiring
  • Quebec – 57.4% yes, 32.2% no and 10.4% not hiring

Inflation:

Inflation is affecting businesses, with 64.6% of respondents saying they’ve been impacted and 35.4% indicating no changes.

  • Alberta – 72.1% yes, 27.9% no
  • BC – 59.9% yes, 40.1% no
  • ON – 66.3% yes, 33.7% no
  • Quebec – 67.8% yes, 32.2% no

The majority of respondents increased prices, with 25.2% raising prices by 1-2%, 24.9% raising prices by 3-5%, and 20.2% raising prices by more than 5%. 29.7% said the question applies to them, suggesting perhaps that they didn’t increase their prices.

  • Alberta – 29.1% raised prices by 1-2%, 23% raised prices by 3-5% and 20.6% raised prices by more than 5%.
  • BC – 20.7% raised prices by 1-2%, 24.4% raised prices by 3-5% and 19% raised prices by more than 5%.
  • ON – 26.9% raised prices by 1-2%, 25.6% raised prices by 3-5% and 19.1% raised prices by more than 5%.
  • Quebec – 22.6% raised prices by 1-2%, 29.6% raised prices by 3-5% and 25.2% raised prices by more than 5%.

A Link to the report dashboard can be found here: Zoho SMB Outlook Report

Report Methodology

Conducted in August, 2022, by Zoho Survey, this study contacted 1,526 individuals across Canada. Participants in the study included a range of business leaders, from manager roles to the C-level, at small and large enterprises across a variety of industries.

The Canadian SMB Outlook Report builds on two previous versions that also surveyed individuals in May, 2022 and October, 2021.

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GRUBBRR Announces Acquisition Of Mobile Ordering Platform Noble

Posted in Commentary with tags on October 26, 2022 by itnerd

GRUBBRR has acquired Noble, a digital commerce and marketing platform that specializes in the sports and entertainment industries. This strategic acquisition gives Noble the resources to expand its mobile and time-based ordering capabilities, and enables GRUBBRR to venture deeper into the sports and entertainment verticals.

Noble’s omnichannel ordering technology allows guests to order and pay for food and drinks at their favorite venues, stadiums, and events without missing a minute of the action. Guests can order and pay for bar and concession items by native app, web-link / QR code for app-less ordering, and text via chatbot. Patrons can choose their desired pick-up or delivery locations, and pay and tip via Venmo, Apple Pay, or credit card. In addition, Noble’s platform enables patrons to schedule orders ahead of time such as arrival, intermission, or halftime.

Entertainment venues across the country have turned to Noble to streamline operations and provide a better guest experience.

Like GRUBBRR, Noble’s feature set saves operators time and money while also providing a better experience for guests. Together, GRUBBRR and Noble hope to revolutionize the entertainment industry and refine the ordering experience for operators and patrons alike.

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Guest Post: Minecraft most malware-infected game, with over 155,000 users affected

Posted in Commentary with tags on October 26, 2022 by itnerd

The gaming industry continues to grow at an unprecedented rate which, in turn, creates a large attack surface for cybercriminals to abuse. However, it turns out that fraudsters prefer to infect some games more than others. 

Knowing which games are most ridden with unwanted software allows users to stay on their toes when dealing with the game itself or with various mods, skins, etc.

The following data presented by Atlas VPN will uncover the most malware-infected PC and mobile games, which can steal the user’s sensitive data, like login credentials and access to bank accounts. Kaspersky provided the data for the analysis.

The figures reveal that Minecraft is by far the most favored game by hackers on desktop and mobile platforms.

As many as 131k PC users downloaded malware-infected Minecraft games between July 1, 2021, to June 30, 2022.

Roblox (38,838), Need for Speed (32,314), Grand Theft Auto (31,752), and Call of Duty (30,401) also appeared on the list of most infected PC games. 

In total, 371,877 PC users encountered malware by downloading the ten games mentioned in the chart. 

Moving on to mobile statistics, close to 90% of malicious software targeting phones and tablets were delivered through the “pocket edition” of Minecraft. 

Card-details stealing malware

The analysis also revealed that the vast majority (76.87%) of malware found in the aforementioned video games distributes the Trojan-PSW/RedLine Stealer malware family. 

The ReadLine Stealer’s primary capability is stealing data from browsers, such as passwords, cookies, card details, autofill data, cryptocurrency wallet data, credentials for VPN services, and so on. 

To read the full article, head over to: https://atlasvpn.com/blog/minecraft-most-malware-infected-game-with-over-155-000-users-affected

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New Vulnerability Scanner Benchmark Report: Only 73% Precisely Identify High & Critical-Severity Vulnerabilities

Posted in Commentary with tags on October 26, 2022 by itnerd

Rezilion has released a new report, the Vulnerability Scanner Benchmark, which reveals that end-users are dealing with a lack of transparency and only partially effective vulnerability scanning performance. 

In his research, Yotam Perkal, Director of Vulnerability Research of cybersecurity firm Rezilion, found that:

  • Only 73% returned relevant results out of all vulnerabilities that should have been identified.
  • Only 82% were identified correctly, regardless of vulnerabilities scanners failed to report.
  • Over 450 high and critical-severity vulnerabilities were misidentified across the 20 containers.
  • On average, the scanners failed to find over 16 vulnerabilities per container.

You can read the report here.

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Review: Kensington W1050 Fixed Focus Wide Angle Webcam

Posted in Products with tags on October 26, 2022 by itnerd

Since working from home became a thing during the pandemic, many of us have been doing Zoom and Teams calls via laptops with built in webcams. The only catch with that is webcams inside laptops often have small components, influencing the level of camera performance and image quality. Which is why having an external webcam is preferable. So to help my wife up her webcam game, I hooked her up with this.

This is the Kensington W1050 1080p Fixed Focus Wide Angle Webcam. It’s an easy to install and cost effective webcam that has the following features:

  • Easy installation
  • 1080p @ 30fps video
  • Privacy shutter
  • Two omnidirectional microphones with noise cancelling
  • Kensington Konnect software that allows you to tweak things to your liking. The software is available for both Windows and Mac. 
  • Meets MIL-STD-810H Method 504.3 Contamination by Fluids testing for resistance to breakdown when exposed to cleaning and disinfecting solvents such as alcohol and bleach for at least 24 hours.

Setup is easy for the most part:

  • Mount the camera on your monitor
  • Plug it into a USB-A port
  • Install the Kensington Konnect software
  • Done. Declare victory and have a beer.

The reason why I said that setup is easy for the most part is that this camera is USB-A. My wife’s laptop has nothing but USB-C ports and there wasn’t an USB-A to USB-C adapter in the box. That sent me hunting though my parts drawers to find an adapter for her. My advice would be that Kensington should consider adding an adapter to this to save someone an extra trip to the computer store or to Amazon.

As for mounting it onto a monitor, here’s what that looks like:

To keep it stable, there’s a clip on the bottom that perches along the top edge of the screen, and its position can be adjusted 37° vertically and 360° horizontally. It felt solid and didn’t move at all.

In terms of actual usage, the first thing that I would recommend is that you spend some time in Kensington Konnect to tweak things to your liking. This software gives you the following features:

  • You can set a focal area of the shot as well as pan or tilt the image.
  • There’s an Effects and Adjust tab to edit the picture with some preset filters, as well as manual controls for brightness, contrast and saturation. 
  • More advanced controls let you customize the backlight, low light, white balance, sharpness, hue and gamma.

Once you’ve found the perfect balance you can save a camera profiles. For example, you can have different presets saved for daytime, night time, when you’re at work or when you’re at home. 

Once my wife did that she did a number of Microsoft Teams and Zoom meetings, plus we tested the camera as well and compared it to the one on her corporate issue laptop. The things that we noticed is that images from the W1050 were brighter and more detailed. Even though both cameras were 1080P. Viewing angles are very generous which allows this camera to be used in a variety of situations. As for the microphones, they made her voice sound clear and loud enough to understand. You do get a small amount of background noise coming through but it doesn’t overwhelm the sound enough to make it an issue.

The best part of this is the price. I found it on Amazon for $103 Canadian which is a good amount to spend to move your webcam game up a couple of notches. Just make sure that you grab a USB-C adapter if you need it, and spend some time in Kensington Konnect to get your camera tweaked the way you want it, and you’ll be good to go.

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Cyren Phishing Kit Investigation – A Must Watch Video

Posted in Commentary on October 26, 2022 by itnerd

Cyren Ltd. has a video that they just released detailing an investigation which took place following Adalsteinn Jonsson, a Data Scientist at Cyren, had his girlfriend’s backpack containing her personal and work laptops along with iPad, stolen.  

What follows is a story of cyber-attack evasion, active threat hunting and the discovery of a globally used phishing kit which provided a platform for thieves to ‘jailbreak’ stolen electronics. Something that I had brought to your attention a few months ago.

As a company which has spent the last 30 years fighting phishing attacks, Cyren was compelled to tell this raw, personal story. Consider this a must watch video. Which you can see here.

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Mujjo’s New Magsafe Wallet Is Now Available

Posted in Commentary on October 26, 2022 by itnerd

You might remember that I posted about Mujjo coming out with a new MagSafe Wallet that got my attention because it addresses many of the issues that other MagSafe wallets have. Specifically:

1. MagSafe + Slip resistance: Magsafe holds the wallet to the phone/ MagSafe case and transparent silicone lines keep it from slipping when you take it out of your pocket. 

2. Firm hold and easy access: A hidden spring keeps your cards secure, whether you’re carrying one, two or three. And, when you want to get the cards out, you can take them out from the top, bottom or back. 

Today I am happy to say that these MagSafe wallets are now available and you can order yours today via this link.

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