Info-Tech Research Group’s newly released Tech Trends 2025 report highlights six pivotal trends poised to transform the IT landscape in the coming year.
As the pace of technological innovation accelerates and organizations are facing unprecedented challenges and opportunities, the firm’s report provides insights on how IT leaders can harness technologies like artificial intelligence (AI), quantum computing, and cybersecurity while mitigating the risks they introduce.
Historically, chief information officers (CIOs) have been tasked with preserving the integrity of an organization’s past through meticulous recordkeeping. However, in 2025, the global IT research and advisory firm reports that the role of the CIO will evolve as the focus shifts from maintaining the past to forecasting the future. With the rise of generative AI and the impending era of quantum computing, Info-Tech explains that CIOs will need to increasingly adopt forward-thinking strategies to anticipate and simulate future business scenarios.
The Tech Trends 2025 report is informed by Info-Tech’s Future of IT 2025 survey. The survey gathered responses from nearly 1,000 IT decision-makers globally between March and July 2024, with contributions from key regions such as the United States, Canada, APAC, and Europe, and representation from 17 industries, including financial services, healthcare, government, and manufacturing. In addition, expert interviews conducted with representatives from organizations such as the Blockchain Research Institue, Nubinary, Kyield, SAS, Xprize Quantum, IBM Quantum Industry & Technical Services, HP Inc,Voices.com, SWEAR, and the University of British Columbia offer in-depth case studies and real-world examples of how organizations are navigating these trends.
The six key tech trends identified by Info-Tech Research Group for 2025 are:
1. AI Avatars and Chatbots: Generative AI is making it increasingly difficult to distinguish between human- and AI-generated interactions. AI avatars and chatbots, now integrated into many enterprise systems, are transforming user experiences and the way organizations handle customer service, software development, and marketing. However, the rise of deepfakes presents new security threats, raising the need for robust AI detection and defense mechanisms. According to Info-Tech’s Future of IT 2025 survey, 70% of respondents are already using generative AI chatbots, with Microsoft Copilot leading adoption at 78.84%.
2. Deepfake Defense: With the increasing sophistication of AI-generated digital humans, deepfakes are becoming a powerful tool for fraud and misinformation. IT leaders are prioritizing AI-powered detection tools and content authentication methods, such as blockchain, to combat the rising threat of AI-powered cyberattacks and ensure the integrity of their data. AI ranks as the second-most disruptive force to business operations, just behind talent shortages, with a disruption risk score of 3.55 out of 5, according to Info-Tech’s findings.
3. Quantum Advantage: Quantum computing has moved beyond theoretical exploration and is now accessible through cloud platforms, enabling real-world business experiments. As organizations begin leveraging quantum hardware to solve complex problems, industries such as media, government, and financial services are leading the charge in quantum investments. Thirty-three percent of organizations in the media, telecom, and technology sectors are investing in quantum computing, followed by 27% in the public sector, and 20% in financial services.
4. Post-Quantum Cryptography: With the threat of quantum computers breaking current encryption methods looming on the horizon, organizations must prepare for “Q-day.” The adoption of post-quantum cryptography is now a critical priority, particularly for industries handling sensitive data, such as finance, healthcare, and government. Info-Tech reports that 31% of advanced IT departments plan to invest in post-quantum cryptography before the end of 2025, compared to 16% of average IT departments. This preparedness is critical as organizations face increasing risks from “Harvest Now, Decrypt Later” cyberattacks.
5. Expert Models: As AI matures, organizations are increasingly developing custom AI models tailored to their specific industries. These expert models improve the accuracy and relevance of AI outputs, enabling businesses to derive exponential value from AI investments. Info-Tech reports that 80% of high-maturity IT departments, or “Transformers,” have already invested in AI or plan to do so by the end of 2025, compared to 72% of average IT departments. Higher maturity firms are twice as likely to expect exponential value from AI by 2025.
6. AI Sovereignty: While AI offers significant opportunities, it also poses risks to industries such as music, news, and customer service. The firm explains in the report that organizations are focusing on balancing AI adoption with governance and control to protect sensitive data, reduce costs, and ensure AI performance. By 2026, more companies will run localized AI models to improve cost-effectiveness and maintain control over their AI initiatives. Privacy and security concerns top the list of factors influencing AI investment decisions, with 65% of respondents citing it as a key consideration. As organizations prepare for the future of IT, Info-Tech’s Tech Trends 2025 report provides the strategic guidance needed to stay competitive and secure. From leveraging AI avatars and quantum computing to safeguarding data with post-quantum cryptography, the firm advises that IT leaders must act now to future-proof their operations in the coming months.
Download and read the full Tech Trends 2025 report for more insights on the year ahead here.

Pagers Explode In Lebanon Killing Eight…. You Read That Correctly
Posted in Commentary on September 17, 2024 by itnerdI have to admit that I didn’t have “pagers blowing up” on my BINGO card related to Hezbollah/Israel war. But here we are talking about it.
What we know is pagers across Lebanon blew up killing eight and wounding almost 3000 people according to Reuters. That implies some sort of co-ordinated attack. But by whom specifically is unknown at this time.
Some of you are wondering why we’re talking about pagers in 2024. Here’s the answer:
Hezbollah fighters have been using pagers as a low-tech means of communication in the belief they could evade Israeli location tracking, two sources familiar with the group’s operations told Reuters earlier this year. A pager is a wireless telecommunications device that receives and displays messages.
The fact that Reuters has to explain what pagers are shows you how old they are.
Former NSA cybersecurity expert Evan Dornbush offers the following perspective:
“Cyberattacks have caused physical damage before – the 2010 power grid surge and an attack on an electric vehicle in 2016 are examples. However, the myriad of public videos makes this one visceral even to people who don’t think about supply chain security or cyber matters.
“But before we all go throwing out our pagers, it is important to note that the exact cause of this is likely being investigated by many and details will likely emerge. Videos imply that the devices seem to be narrowly targeted to particular operators. From what I’ve seen the explosions appear narrow as well.”
This whole thing sounds like something out of a James Bond movie. If there are additional details, I’ll be really interested in reading them.
1 Comment »