Bell and Virgin Plus are offering new limited-time roaming deals

Posted in Commentary with tags on February 21, 2025 by itnerd

Bell and Virgin Plus both have a new limited-time roaming deals which are perfect for families heading off on March Break and spring getaways. These discounted rates on Roam Better (Bell) and Roam Sweet Roam (Virgin Plus) with Home Data offer significant savings for families travelling together.

From now until May 29th, 2025, the first account member roaming on any given day pays the standard rate ($13/day US, $16/day international). Additional members on the same account roaming that same day receive a 50% discount, paying only $6.50/day in the US and $8/day internationally. 

  • If with Bell: This offer applies automatically to all account members enrolled in Roam Better with Home Data. For more details, please visit: Bell.ca/travel
  • If with Virgin Plus: This offer applies automatically to all account members enrolled in Roam Sweet Roam with Home Data. For more details, please visit: vpc.ca/sweetroam

Members can be in different Roam Better/Roam Sweet Roam international destinations and still get the discount if it is the same day. However, the offer does not apply if a member is in the U.S. and the other member is in an international destination.

The Update On The Rogers Layoffs Is That Roughly 400 Employees Are Gone

Posted in Commentary with tags on February 21, 2025 by itnerd

Yesterday, I posted a story about Rogers laying off staff. Now to be clear, I found out about this earlier in the day, but I waited until I had confirmation that this was actually happening before posting anything. Now I have had additional facts about the sitaution via a source within the company who asked me not to identify them. Here’s what I have confirmed:

  • Roughly 400 people were let go by Rogers.
  • All the people who were let go worked in mostly the online chat support group. But some customer service people were also let go.
  • Something that I have yet to confirm is that members of Rogers social media team have been let go. If you are a member of that team and would like to speak to me about this anonymously, please reach out to me to do so.

Seeing as these are customer facing cuts, it’s a safe bet that customers will be impacted. But this might not be the end of it because another source who didn’t want me to identify them has said that the results of these cuts are not going to be the only ones, and that there are more cuts coming. I’ll be watching this closely because if that’s true, it may not be a good thing for Rogers customers.

VIDAA’s Unprecedented Commitment to Long-Term Support: Guaranteeing Up to 8 Years of Updates for Canadian Consumers 

Posted in Commentary with tags on February 20, 2025 by itnerd

VIDAA, the smart TV platform powering Hisense, Toshiba and more than 400 global brands, is setting a new benchmark in the Canadian market with up to eight years of software updates.  

VIDAA is a smart TV operating system developed by Hisense that is available on Hisense TVs in Canada. VIDAA offers a variety of apps, including Netflix, Amazon Prime Video and Tubi. It also provides free streaming channels and allows users to connect their TVs to their home appliances. 

VIDAA TV OS stands out as a high-performance platform, offering greater longevity and added confidence for customers compared to competitors who only update their devices every five or seven years. With up to eight years of updates, VIDAA provides a more durable solution, ensuring that Canadian users enjoy a continuously evolving smart TV experience. 

The 8 Years of Updates program will keep Canadian users at the cutting edge of smart TV innovations. This initiative also includes regular bug fixes and security updates, proactively safeguarding users in an increasingly digital world.  

With more than 30 million connected devices globally, this long-term support initiative demonstrates VIDAA’s leadership in the smart TV industry. By investing in sustained updates and security, VIDAA ensures that millions of users in Canada can enjoy a future-proof, dynamic and reliable entertainment experience that adapts to their evolving needs. 

Guest Post: Embracing Diversity in Education: Insights from Nelson Authors Coleen and Greg Birkett

Posted in Commentary with tags on February 20, 2025 by itnerd

How to include Black experience and diverse perspectives in learning

February 2025

In helping educators plan for Black History Month and their lessons all year round, Nelson, Canada’s leading and longest standing education content provider, has updated a series of content in Edwin, the company’s digital learning platform.

Earlier this month, Nelson authors and brother-and-sister team Greg Birkett (history and English teacher, guidance counsellor, author and poet) and Coleen Birkett (teacher, writer and author) shared some of their thoughts with Nelson in a video interview addressing the following questions:

  1. Why is it critical to include the Black experience and diverse perspectives in the classroom?
  2. How does this contribute to a more equitable and inclusive learning environment?
  3. What advice do you have for district leaders?
  4. How can you appropriately and respectfully incorporate the Black student experience into teaching?
  5. What are first steps for educators to apply this knowledge?

A few takeaways from Greg and Coleen:

  • Since Canadian classrooms are so diverse, diversity needs to be reflected in the learning and in the curriculum. Every student needs to have the opportunity to see themselves reflected in the curriculum and have the opportunity to learn about who they are in class. That helps students get along with each other and be better prepared for life. 
  • It’s really important students are able to understand different cultures in a safe space. Often their understanding of culture is through media or sources which may have an agenda that does not always give the most accurate representation of a particular culture. That’s how stereotypes are spread. It is crucial for students to be able to engage in discussions about culture and understand culture in a safe space.
  • Sometimes educators are apprehensive that they may not be presenting the topic in the most authentic way. With the opportunity to use trusted and accurate materials to create content that educators can use in an authentic voice, both students and educators can have the opportunity to engage in meaningful discussions in classrooms about culture.
  • Teachers don’t have to depend on themselves or what they have been exposed to – which we believe is where their apprehension comes from. We often hear teachers say “we don’t know what we don’t know.” Sometimes they don’t even realize they have experts right in front of them. For example, students themselves can be experts or they have the means to bring experts or resources in through their family or community. There are a lot of Black Canadian resources available – either through Edwin or through the community. We recommend bringing in experts from the Black community and taking students out to the community on field trips.
  • Educators must look at how they can incorporate and infuse this learning — not just broad sweeping, general representations — into their curriculum for different subjects. 

Some practical tips for inclusion for educators:

  • Use Real-World Examples: For example, during the hockey playoffs, show clips about the Black Hockey League and its influence on the NHL.
  • Highlight Diverse Black Figures: For example, in science class, include Black scientists as examples for research projects.
  • Collaborative Learning: Be willing to learn alongside your students. As you bring in diverse perspectives, integrate diverse resources, or go into the community on field trips to foster a sense of shared discovery.

For the complete interview, visit:

In a recent conversation on The Dr. Vibe Show, Coleen and Greg responded to a question about how they felt about having a special platform to openly speak and teach about Black existence and its place in the world. 

They said, “We are trying to have it woven into every fabric of our curriculum so it isn’t just a special month or a special class. Right now, we do have a Grade 12 course that speaks about the Black Canadian experience. We both co-authored a textbook with Rosemary Sadlier which is being used in some school boards here in Ontario and Nova Scotia. What we want to do is to take a cross-curricula approach, from kindergarten, when children are most ready, open and willing to learn and make it age appropriate, all the way up to Grade 12. We don’t want it to be a special platform; we want it to be a natural, organic part of the curriculum. It is Canadian history, it’s not Black Canadian history being taught in February in a particular class for kids with vested interest. It needs to be woven into every subject, across disciplines and across curriculum from K-12.”

Live Lesson: “Every Voice Counts: Equity in Education”

On February 26, 2025, Nelson will host a Live Lesson called “Every Voice Counts: Equity in Education” for teachers and students where they will talk about how bias shapes our educational experiences. The lesson will highlight the importance of inclusion and fairness in education and how they impact our daily lives. Through real-world examples and interactive discussions, they will uncover why inclusion matters, how to recognize and challenge bias, and the steps we can take to ensure every student feels valued and heard. 

Register today: https://classroomsuccess.as.me/everyvoicecounts

Resources for Black History Month and All Year Round

Teachers are having to do a lot more than ever and to bear more responsibility. They need accurate, vetted and consistently high quality content so they can design lessons to accommodate individual students’ education needs. Edwin contains Canadian curriculum-aligned content that teachers can use – among other resources – to plan their lessons, not having to worry about relying on GenAI, Google search or purchasing non-Canadian materials. 

Please see the three collections in Edwin for users (see screen shots here):

Black Canadian Communities
Black Canadian Culture
Black Legacy and Leadership (previously called Black Excellence)

Did you know? 

  • “Black Excellence” was the #1 most accessed content in Edwin in February 2024
  • “End Racism Today” was the #2 most accessed content in February 2024
  • “Black Canadian Communities” was the #1 most accessed content overall for the last school year 
  • Forty per cent (40%) more students and teachers have accessed Black Canadian content in Edwin, the company’s digital learning platform, this September 2024-January 2025 compared to the same period last school year 
  • In a national survey conducted in January 2024, teachers reported saving almost one hour per week in lesson planning, finding resources and creating assessments by using Edwin, an equivalent of one prep period per week or one full week a year. They gave an A or A+ to Edwin’s subject content, classroom success and support.
  • The company has seen an almost 40% increase in active users in Edwin compared to this time last year. 
  • One month into the school year (end of September), Nelson has already seen an 89% increase in the number of teachers trained on Edwin at the end of the first week of school this year compared to last year. Edwin hit a record high number of daily users ever on October 29, 2024 – a 26% increase compared to the best day of 2023.

About Nelson

For over a century, Nelson has worked in partnership with Canadian educators to develop quality resources that are tied to curricula and that meet provincial learning expectations. As Canada’s largest education content provider, Nelson dedicates its business efforts to the creation of quality, innovative solutions that empower learning success by supporting the needs of every student and educator. For more information, visit https://www.nelson.com/.

To learn more about Edwin, visit https://www.edwin.app/.

Rogers Appears Be Laying Off Staff

Posted in Commentary with tags on February 20, 2025 by itnerd

Bell has been catching a lot of heat over the last year or two because of mass layoffs of their staff. But it appears that Rogers is joining them on that front as I am seeing posts on Reddit which I have confirmed with people inside Rogers that there are layoffs underway. One thread has members of their online chat team being laid off. That in turn will force customers to call into Rogers. And that may not go well for customers based on what I have heard from their customers and Another thread goes further by saying that their online chat is shutting down. Still another thread indicates that members of voice tech support have been let go. Finally another thread lists the terms of severance.

Again, when I started to catch wind of this, I went to sources inside Rogers who confirmed that this is real. And I am working to get numbers on how big this layoff is. I’ll post that when I have something in terms of numbers that is accurate. But regardless of how big this is or isn’t, I can say one thing. If Bell got Canadians mad about their layoffs, Rogers is about to get the same reaction from Canadians. And I for one will be interested to see how they handle this.

Insight Partners pwned in a cyberattack

Posted in Commentary with tags on February 20, 2025 by itnerd

VC giant Insight partners confirmed that they have been pwned in a cyberattack. From their statement:

On January 16, 2025, Insight Partners detected that an unauthorized third-party accessed certain Insight information systems through a sophisticated social engineering attack.

As soon as this incident was detected, we moved quickly to contain, remediate, and start an investigation within a matter of hours. We notified stakeholders connected to Insight in January to alert them and encourage vigilance and tightened security protocols irrespective of having shared data compromised. We also notified law enforcement in relevant jurisdictions.

There is no evidence that the threat actor was present after January 16, 2025. Further, there has been no additional disruption to Insight’s operations as a result of the incident.

Christian Geyer, founder and CEO of Actfore had this to say:

“While socially engineered cyberattacks are not new, the tactics involved with these attacks have evolved. For example, in the past, with these attacks, it was easier to tell from bad grammar, tone of voice, or other clues like lack of sophistication within the phishing email, or poor presentation in a baiting attempt that the perpetrator was not who they claimed to be. Now, with the advent of new AI technologies, generative AI chat bots, hackers can craft a more polished presentation that are harder to identify. This levels up the sophistication factor to make baiting or phishing attacks, to name a few socially engineered tactics, harder to spot with more detrimental and widespread effects. With the global average cost per data breach reaching $4.88 million U.S. dollars in 2024, it’s critical that organizations focus on proactive security measures, not just post-breach actions and remediation to help combat these and other kinds of cyber attacks.  

Other proactive measures organizations should include the creation and maintenance of an up-to-date incident response playbook that clarifies roles and responsibilities during a crisis, so they have a preexisting plan of action in place once a cyber-attack or breach happens. Tabletop exercises can refine these playbooks to address real-world scenarios effectively. Proactive security measures should also include regular patching, vulnerability scans, continuous monitoring, and meticulous data hygiene to minimize risk further. As good practice, organizations should also have quality backups of corporate data. Implementing immutable backups—similar in concept to audit logs—can act as a safeguard against modification or deletion of data for a defined period. This immutability makes them resistant to tampering, encryption, or corruption. By preventing unauthorized changes, immutable backups provide organizations with a clean copy of their data to restore from, reinforcing their ability to recover quickly.”

This highlights the need to train users to be vigilant so that they don’t fall victim to social engineering attacks. That on top of doing simulated attacks to make sure that users learn and act accordingly to ward of a real attack.

Netflix Analysis Reveals US Has One of the Most Cost-Ineffective Netflix Pricing in the World

Posted in Commentary with tags on February 20, 2025 by itnerd

I thought you may be interested to know that Comparitech has today published a study on Netflix pricing trends. The study looks at which countries are the most expensive and cheapest for Netflix subscriptions, worldwide. 

Recently, a number of countries saw Netflix price hikes, including the UK, US, France, and some of the most cost-effective countries in previous years – Egypt, Colombia, and Nigeria. In the US, for example, the cost of a premium HD Ultra subscription with four users is now up to $24.99 per month (from $22.99).

Key research findings include:

  1. The United States is one of the top 10 least cost-effective countries for all three Netflix subscription plans. 
  2. Pakistan and Egypt are in the top 3 most cost-effective countries for all three plans. 
  3. Canada is right up there with the US in terms of being a least cost-effective country.

Here is a link to the research: https://www.comparitech.com/blog/vpn-privacy/countries-netflix-cost/

Microsoft unveils a chip to take quantum computing from sci-fi to reality

Posted in Commentary with tags on February 20, 2025 by itnerd

In a peer-reviewed paper published yesterday, Microsoft researchers have unveiled a breakthrough in quantum computing. The company has developed a chip which will make it possible to design quantum systems that fit into a smaller than the palm of a hand, to create more reliable hardware, and to make quantum computers a reality within years. 

Dr. Marc Manzano, general manager for cybersecurity at SandboxAQ had this comment on the announcement:

“Microsoft’s topological qubit breakthrough is both exciting and a stark warning: the quantum era is accelerating. Fault-tolerant quantum computing is no longer a distant prospect—it underscores the urgent need for quantum-safe cryptography.”

“As we approach the ‘quantum cliff,’ organizations must identify and secure cryptographic assets before scalable quantum machines break today’s encryption. The window for migration is shrinking, and a reactive approach is not an option. Microsoft’s progress is a clear signal: the time to act is now.”

I agree. This should be considered a bit of a wake up call because if your security relies on being quantum safe, those days may be coming to an end. Which means that you need to look for other options to keep yourself safe.

Guest Post: Healthcare Cybersecurity on the Brink – Why the Contec CMS8000 Backdoor Should Concern Us All

Posted in Commentary with tags on February 20, 2025 by itnerd

By Vincentas Baubonis, Head of Security Research at Cybernews

The recent discovery of a backdoor in the Contec CMS8000 patient monitor – revealed by CISA – should be a wake-up call for anyone in the cybersecurity or healthcare sectors. This is not a rare, isolated issue. 

report by the US Government Accountability Office (GAO) highlighted that, as of January 2022, 53% of connected medical devices and other Internet of Things devices in hospitals had known critical vulnerabilities, emphasizing the widespread nature of this problem. 

These findings indicate that many of the devices we rely on in healthcare are very vulnerable. Specifically, the CMS8000 backdoor allows remote access, potentially enabling attackers to manipulate vital signs monitoring or leak sensitive patient data without detection. And as terrifying as this case is, it’s just one example of a much broader, deeply ingrained problem.

Let’s talk numbers. According to the Cybernews Business Digital Index, the healthcare industry is performing terribly when it comes to cybersecurity. A full 22% of analyzed healthcare companies scored a D in security, and nearly half – 48% – earned an F. Only 5% of the sector’s organizations reached an A. With an average security score of just 69, healthcare comes in dead last when it comes to cybersecurity. That should make everyone in this field sit up and take notice.

The reality is, medical devices like the Contec CMS8000 aren’t being designed with the security they require. With more and more devices connecting to the internet and sharing sensitive data, this is a ticking time bomb. Healthcare organizations are failing to enforce the most basic security measures. In the worst cases, manufacturers are shipping devices with poorly coded firmware that’s vulnerable to remote manipulation – leaving hospitals, doctors, and patients exposed. Devices bought by critical sectors should be evaluated technically before acquisition and potential risks associated with them must be managed and mitigated by the buyer.

Medical devices like the Contec CMS8000 often lack essential security features, making them vulnerable to cyber threats. As more devices connect to the internet and handle sensitive patient data, the risks increase significantly. Reports from regulatory agencies, including the FDA and CISA, have repeatedly highlighted security flaws in medical devices, including vulnerabilities that allow remote access and data exposure. 

In some cases, manufacturers ship devices with outdated or insecure firmware, exposing healthcare providers and patients to potential cyberattacks. To mitigate these risks, healthcare organizations must enforce stricter security evaluations before procurement, ensuring that all devices meet established cybersecurity standards and that identified vulnerabilities are promptly addressed.

Medical devices need to be treated with the same rigor as any other critical infrastructure. But far too often, the focus is on getting the device to market quickly, not securing it properly. This oversight has immediate consequences: data breaches, privacy violations, and, in the worst cases, loss of life.

So, what needs to happen now? First and foremost, cybersecurity must be baked into the design and testing of every medical device. Manufacturers must adopt a security-first mindset, regularly updating their devices and using secure coding practices to eliminate these vulnerabilities before they hit the market. Healthcare providers, too, must take ownership by ensuring their networks are secure and implementing strong access controls on all connected devices.

This is not a problem that can be solved with band-aid fixes. It’s time for a fundamental shift. If the healthcare industry doesn’t start prioritizing cybersecurity across the board, incidents like the CMS8000 backdoor will continue to be just the tip of the iceberg, especially against the backdrop of rising state-backed cyberattacks.

ABOUT THE EXPERT

Vincentas Baubonis is an expert in Full-Stack Software Development and Web App Security, with a specialized focus on identifying and mitigating critical vulnerabilities in IoT, hardware hacking, and organizational penetration testing. As Head of Security Research at Cybernews, he leads a team that has uncovered significant privacy and security issues affecting high-profile organizations and platforms such as NASA, Google Play, and PayPal. Under his leadership, the Cybernews team conducts over 7,000 pieces of research annually, publishing more than 600 studies each year that provide consumers and businesses with actionable insights on data security risks. 

Bell’s Pure Fibre and wireless networks win a number of industry awards

Posted in Commentary with tags on February 20, 2025 by itnerd

Bell has announced several top industry accolades for its pure fibre Internet and wireless networks, further cementing its leadership in providing exceptional communications services to Canadians. These awards are even more significant as the company celebrates 15+ years of delivering pure fibre Internet, while remaining the most awarded Internet service provider.

For the fourth consecutive time, the Ookla® Q3-Q4 2024 Speedtest AwardsTM have named Bell Pure Fibre Canada’s fastest Internet. This consistent top ranking reflects Bell’s objective to offer high-speed connectivity and translates to an incredible customer experience, enabling Canadians to enjoy stress-free streaming, low-latency gaming, high-quality video calls, and enhanced AI applications.

In wireless, GWS has once again crowned Bell’s 5G and 5G+ networks the fastest and best in Canada in its 2024 nationwide assessment of 5G networks. This marks the third consecutive year Bell has earned this recognition for its 5G network and the second consecutive year for its 5G+ network. GWS’s comprehensive testing further validates Bell’s leadership in mobile technology, offering customers unrivaled speed and performance, and directly enhancing their experience by providing fast uploads and downloads, and smooth streaming on the go.

Beyond speed, Bell’s customer-first approach has earned it the top honour from BrandSpark’s Most Trusted Awards for the second consecutive time, awarding Bell with Canada’s most trusted communications provider. Bell was also awarded most trusted high speed Internet provider for Wi-Fi performance/Wi-Fi connectivity for the sixth consecutive time, and this year earned Most Trusted awards for TV, cellular and home phone.

For more details about Bell Pure Fibre Internet, please visit Bell.ca/Internet. To learn more about 5G and 5G+ wireless, please visit Bell.ca/network.