Archive for 2015

Guest Post: Five Tips to Get Your Small Business Online

Posted in Commentary on April 29, 2015 by itnerd

By Jill Schoolenberg

Small business owners are visionaries, entrepreneurs, and sometimes even workaholics. These are the people brave enough to go out on their own, who dare to create something different. Small business owners are used to doing things on their own, finding ways to get more out of less, and even learning new skills just to get the job done. But usually this means taking time away from what they love, which limits their ability to grow. For example, many owners would love to take the time to improve their online presence, which can make or break a small business. Some want a better website, others want help with their marketing, while many just want help getting that top spot on search engines. 

Every small business owner will have different wants and needs from their web services. But, whether you’re just starting out or have been running your business for years, one of the biggest difference makers for small businesses is having a professional online brand, including a unique domain for your website and email. You might not know it, but the same place small business owners turn to for their domains is also the same place they turn to for professional tools and services to grow their business. Here are a few ways you might not have known you can use GoDaddy to give your small business the professional online home it deserves. 

Create the perfect online business presence

 Small business owners are already busy, so going to three different websites for domains, hosting and email doesn’t make sense. Leverage a single place to manage your online presence, from finding the perfect domain name to creating a beautiful and impactful website from scratch. Other services you can take advantage of from providers include search engine visibility and email marketing tools that help small businesses capture and retain customers.

Your small business brand needs to encompass all aspects of your online presence and one of the easiest ways to ensure you’re covered is using a custom email that coordinates with your domain name and website.

Pay for what you need

Having a small business means watching every part of your budget. There’s no point spending money on tools you won’t use, so you shouldn’t be paying for them. If you only need a business email address that’s all you should buy. Using services from providers allows small business owners to customize their solution, choosing either a complete hosting package or picking only the pieces that suit their needs. 

Get a trusted partner

Small business owners know their fields better than anyone else, but even they need somewhere to turn when entering new parts of the business world (or just tackling a new project). Before you jump head-first into your next web project, source some advice from people who do it for a living. Maybe you need to know how to build an effective email marketing campaign, or are simply unsure of how to best use your LinkedIn profile to grow your business.

Keep it simple

It’s hard enough to keep up with your favourite TV show, let alone the latest online trends. That’s why it’s important to choose web services that make it easy to stay up-to-date with mobile-ready websites, and tools that let anyone from beginners to professionals create, edit and maintain a website. And when you have questions at 2 A.M. it’s important to have a partner working the same hours you do. Find 24/7 support so you can get the help you need, no matter what schedule youre on.

Find a home that will grow with you

Enabling anyone to build a professional business presence online is one of the things we’re most proud of at GoDaddy, but that doesn’t mean we’re just for beginners. Web pros on GoDaddy have access to the industry-standard tools (e.g. cPanel, My SQL) they need and expect, and even something to help them manage all their client websites. 

Jill Schoolenberg is the Vice President of GoDaddy Canada, the world’s largest technology provider dedicated to small businesses. More tips and resources for small businesses, entrepreneurs and website managers can be found here.

Xerox Announces Next Generation Managed Print Services and Workflow Automation Solutions

Posted in Commentary with tags on April 28, 2015 by itnerd

Xerox has announced new services and tools that improve the way retailers, financial institutions, healthcare systems and other large enterprises deal with documents. The offerings are the latest example of Xerox building greater automation and intelligence into its solutions and products, with the goal of helping clients better manage their critical business processes.

Smarter supply chain: Xerox’s Workflow Automation Solution for Supply Chain Optimization, a service-based retail offering, uses the DatawatchManaged Analytics Platform to digitize, centralize, automate and govern error-prone and costly manual steps of a product lifecycle. The solution reduces labor and print costs, simplifies inventory and invoice reconciliation and improves fill rates by syncing data and applying automated analytics at the store level.

 

Automation across industries: To further strengthen its vertical industry offerings, Xerox introduces several workflow automation solutions built on its partnership with Hyland, creator of OnBase, to automate processes critical to business functions, such as:

  • Loan Application Processing captures loan application inputs from sources such as multifunction printers, mobile devices and web applications, and automatically routes them to loan officers through a tailored workflow. External data sources – such as credit reporting services and vehicle registration databases – are seamlessly integrated into the process and stored in a secure content management system.
  • Health Records Information Management helps hospitals improve productivity and enable better visibility into patient care by providing a single, comprehensive view of all clinical documents and data stored in an Electronic Health Record, Picture Archiving and Communication System and clinical content repository.
  • Human Resources Onboarding increases the speed and efficiency of the onboarding process by removing paper, automating steps and providing management oversight. New hires are granted access to an employee portal to complete e-form “paperwork” and other required documentation online. Supporting organizations, such as facilities, IT and payroll, are engaged to ensure timely provisioning. Data is placed under records management control for future reference, retrieval or destruction.

Expansion to the cloud: Xerox Digital Alternatives, which lets users signannotatesharesave and read documents from one interface, is now available in a Xerox private cloud. New powerful analytics also accelerate an organization’s paper to digital migration. In addition, Xerox’s DocuShare® Private Cloud Service allows for easy deployment of an enterprise content management and collaboration platform to capture, manage and share content securely in the cloud from a mobile device or PC.

Analytics drive smarter print decisions: The Xerox Secure Print Manager Suite with User Analytics powered by CompleteView® from NewField IT provides an analysis of who is printing what, when, how much and where. With this insight, Xerox counsels businesses on how to optimize their print environments.

 

Business apps simplify mobile printing: New apps designed for the mobile workforce make secure, no-hassle printing easier for large enterprises with the Xerox Print Service Plug-in for Android users, the Mobile Access App and Mobile Link App.

All of the new services and tools will be available in the U.S., Canada and Europe in Q2 2015.

GM Canada Announces Expansion Of Engineering Center In Oshawa ON

Posted in Commentary with tags on April 28, 2015 by itnerd

As I type this, GM Canada President & Managing Director Steve Carlisle is announcing that GM Canada is expanding their Engineering Center in Oshawa Ontario. They will be hiring more than 100 software and controls engineers with the goal to make this location a hub for “connected car” and green technologies. Connected with this announcement comes the news that GM Canada will also be using social media to engage students, teachers, and other Canadians with the team in this Engineering Center. This is good news for the auto industry in Southern Ontario as that is a key industry for this area’s economy. Plus it underlines the fact that Ontario has the workforce to support a technology and engineering facility such as the one being referenced in this announcement.

Full details of this announcement can be found here. Further details on this from GM Canada President & Managing Director Steve Carlisle can be found here.

Tesla Website And Twitter Account Hacked Through Social Engineering

Posted in Commentary with tags , on April 28, 2015 by itnerd

On Saturday when I broke this story on electric carmaker Tesla getting their Twitter account and website hacked, I said this:

It’s surprising that a company run by Elon Musk would get pwned like this. So you can pretty much expect that whomever runs Tesla’s social media efforts is about to get fired.

Here’s more ammo to back up the fact that the responsible party should be fired. Apparently it was a social engineering hack:

SecurityWeek, which spoke with a Tesla spokesperson, explained that the two accounts were hijacked via a simple tactic dubbed “social engineering.” It went something like this: 

  • A hacker called AT&T customer support and posed as an employee of Tesla. This person then demanded all phone calls to the company be forwarded to a new fake phone number. 
  • Next, this malicious hacker got in touch with Tesla’s domain registrar Network Solutions. Since all the phone calls were being forwarded to the hacker, this person was able to easily add a new email address to Tesla’s domain administrator account.
  • With this new email on the account, the hacker then reset passwords for the website and wreaked hours of havoc. 

The Tesla spokesperson emphasized to SecurityWeek that no data was breached. “Our cooperate network, cars and customer databased remained secure throughout the incident,” Tesla said.

The fact that the public face of Tesla was hacked in such an easy manner should really make the folks at Tesla rethink their IT security. I say that because social engineering hacks are less about technical skill and more about being able to convince people to do what you want them to do. That’s why companies have to train employees to spot these sort of hack attempts whether it’s focused on them or their customers.

You have to wonder what could have happened if hackers with a lot more skill who were also willing to put in a lot more effort could have gotten away with.

Another iOS Flaw Breaks Security For Thousands Of Apps

Posted in Commentary with tags , on April 27, 2015 by itnerd

Fresh off the heels of this flaw in iOS along with this flaw in iOS comes another flaw that is a real threat to iOS users. Here’s the details:

We began auditing the AFNetworking SSL code after the previous vulnerability was announced. Version 2.5.1 would accept self-signed certificates (pretty much game over for your users’ data). It was released for only 6 weeks, and yet 1,500 apps+ were affected.

A few weeks ago, we found that version 2.5.2 did fix this issue, but there was another flaw nearby in the same code. Domain name validation could be enabled by the validatesDomainName flag, but it was off by default. It was only enabled when certificate pinning was turned on, something too few developers are using.

This meant that a coffee shop attacker could still eavesdrop on private data or grab control of any SSL session between the app and the Internet. Because the domain name wasn’t checked, all they needed was a valid SSL certificate for any web server, something you can buy for $50.

This flaw affects up to 25,000 apps which is downright scary. If you’re worried about this, and you should be, SourceDNA set up an online service called Searchlight that can be used to check if the iOS apps installed on your iDevices are vulnerable.

One thing that you should know is that this service shows that apps from large developers like Microsoft, Yahoo and Google are potentially affected by the AFNetworking flaws. It really sounds like Apple and a lot of other people have a lot of work to do to fix this before some evil doer exploits this.

Apple Sells Tons Of iPhones, Makes Piles Of Money And Gives Some Back To Shareholders

Posted in Commentary with tags on April 27, 2015 by itnerd

It must be nice to be Apple these days. They came out with their quarterly results and here are the highlights:

  • Apple reported a profit of $13.6 billion with revenue up 27% to $58 billion.
  • Apple sold 61.1 million iPhones in the first three months of 2015.
  • Apple sold 12.6 million iPads, down 23% from a year earlier.
  • Apple is increasing its share-buying program which will return $200 billion to investors, up from $130 billion.
  • Apple has an outrageous $195 trillion in cash on its books. There are countries that don’t have that amount of cash.

Clearly, it’s good to be Apple.

BlackBerry Classic In White Now Available

Posted in Commentary with tags on April 27, 2015 by itnerd

Today BlackBerry announced a white version of the BlackBerry Classic smartphone. The white colored BlackBerry Classic is available this week in Indonesia through authorized distributors, and in Hong Kong through carrier partners csl, 3 Hong Kong and SmarTone, and authorized distributors Broadway Photo Supply Ltd, Fortress, Hong Kong Suning, Chung Yuen Electrical Co., Ltd and Nuance-Watson (HK) Ltd. This new color option will continue to roll out over the next few weeks online and in carrier retail stores across select countries in Asia, Europe and the Middle East.

For more details, check out this press release and blog post.

OpenTable Announces App For Apple Watch

Posted in Products on April 26, 2015 by itnerd

OpenTable has released its app experience for Apple Watch in Canada.  

At a glance, the OpenTable app for Apple Watch reminds diners of their upcoming reservation, shows them how to get there and keeps them on time with an elegant countdown interface.

Diners can download OpenTable for Apple Watch from the App Store or in the Apple Watch App on iPhone.

BREAKING: Tesla Twitter Account Hacked [UPDATED x3]

Posted in Products with tags , on April 25, 2015 by itnerd

It appears that electric carmaker Tesla has had its Twitter account hacked. Here’s the proof:

https://twitter.com/TeslaMotors/status/592068680877547520

https://twitter.com/TeslaMotors/status/592068749215211520

https://twitter.com/TeslaMotors/status/592070258929709056

This started happening about 25 minutes ago. It’s surprising that a company run by Elon Musk would get pwned like this. So you can pretty much expect that whomever runs Tesla’s social media efforts is about to get fired.

UPDATE: The hack of the Tesla Twitter account follows the Tesla website being hacked as well. Right now it looks normal. But it may not stay that way.

UPDATE #2: It appears Tesla has control of their Twitter account as the Tweets that tipped the world off to the hack have been deleted.

UPDATE 3: Here’s a look of the Tesla Twitter account when it was hacked:

IMG_1302

Review: HTC One M9

Posted in Products with tags , on April 25, 2015 by itnerd

HTC has a sweet looking phone in the form of the HTC One M9 which was supplied to me by Rogers. The body is made of a single block of machined aluminum. It looks great and feels great in my hands. It also feels really solid. The power button is on the right side below the volume up and down buttons. One suggestion to HTC would be to make these buttons physically different because I made the mistake of pressing the volume up button thinking that it was the power button. On the front are the front-facing BoomSound stereo speakers which put out some of the best sound from a mobile device that I’ve heard. It also has a 5″ 1080p Super LCD display that is clear and readable in most light.

Here’s what you get under the hood:

  • Android 5.0.2 w/ Sense 7.0 skin
  • 5″ 1920×1080 pixel SuperLCD panel
  • 8 Core 1.5 GHz CPU
  • 3GB RAM
  • 32GB internal storage (expandable via microSD)
  • 20.7MP rear camera
  • 4MP front-facing camera using UltraPixel technology
  • 4K UHD video capture

The phone is quick. But when I was testing it to see how it could handle heavy usage, it actually got warm enough that it was uncomfortable in my hand. This has been an issue in the past and HTC released a software update to try and address this issue. It seems like they have some more work to do. Having said that, common usage should not make this an issue for most users. In terms of LTE speed, I averaged 24.40 Mbps downstream and 8.86 Mbps upstream on the Rogers LTE network. Software wise, it comes with the latest and greatest version of Android Lollipop with HTC’s Sense 7.0 Skin which unlike most Android skins that I can’t wait to get rid of, was quick and unobtrusive. It also comes preloaded with a number of Rogers apps including SureTap wallet and Anyplace TV.

When it comes to the camera, you get a 20.7MP rear camera that takes outstanding stills and 4K UHD video. The camera is outstanding as far as I am concerned when I tested it at my usual test site which is Pearson Airport in Toronto. First here’s the stills. Click to see them in full resolution:

IMAG0004

IMAG0002

When it comes to the video, here it is in 4K UHD. Set it to full screen and 4K if your monitor supports it to see it in full quality:

If you want a great camera on a smartphone, the HTC One M9 has to be on your list.

When it comes to the battery life, I got just over a day in normal usage. That’s pretty good and it is what you should expect from a flagship smartphone. The HTC One M9 goes for $199.99 at Rogers on a 2 year plan or $700 outright. That puts it in line with most of its competition from Samsung and Apple. You should take a look at it as it is definitely a top tier choice in the Android smartphone space.