Archive for August 5, 2020

Samsung Galaxy Note20 Ultra 5G Is Now Available For Pre-order At TELUS

Posted in Commentary with tags , on August 5, 2020 by itnerd

TELUS is excited to confirm that the Samsung Galaxy Note20 5G and Samsung Galaxy Note20 Ultra 5G devices are now available for pre-order at telus.com/note20. The latest Samsung devices will be available for purchase at telus.com on August 21, 2020.

Customers can get the Samsung Galaxy Note20 Ultra 5G today with the TELUS Easy Payment® device financing, starting at $0 upfront*, on the TELUS 5G network. Plus, customers who get the Samsung Galaxy Note20 Ultra 5G device on a minimum two year term can select from two gift with purchase options. Customers can either receive the Samsung Buds Live, valued at $249.99, or the Microsoft Xbox Game Pass Bundle, which includes a MOGA XP5-X+ Controller, a 3-month Xbox Game Pass Ultimate membership and a Wireless Charger Duo, valued at over $320.

FBI Says To Businesses To Stop Using Windows 7

Posted in Commentary with tags , on August 5, 2020 by itnerd

The Federal Bureau of Investigation sent a private industry notification (PIN) on Monday to partners in the US private sector about the dangers of continuing to use Windows 7 after the operating system reached its official end-of-life (EOL) earlier this year:

“The FBI has observed cyber criminals targeting computer network infrastructure after an operating system achieves end of life status,” the agency said. “Continuing to use Windows 7 within an enterprise may provide cyber criminals access in to computer systems. As time passes, Windows 7 becomes more vulnerable to exploitation due to lack of security updates and new vulnerabilities discovered. “With fewer customers able to maintain a patched Windows 7 system after its end of life, cyber criminals will continue to view Windows 7 as a soft target,” the FBI warned. The Bureau is now asking companies to look into upgrading their workstations to newer versions of the Windows operating system.

The FBI is right. With no security updates coming for this operating system from Microsoft, anyone who is still using Windows 7 is a prime target for cybercriminals. Thus if you are still using Windows 7 for whatever reason, it is in your interest to move to Windows 10 to keep yourself safe. I know that transitioning to a new OS is not a painless process. But it is the right thing to do if you want to stay safe. Microsoft has a blog post that has suggestions on how to make that transition here that can help.

CIBC Selects Salesforce’s CRM Platform

Posted in Commentary with tags on August 5, 2020 by itnerd

CIBC today announced it has selected Salesforce as its enterprise platform for customer relationship management (CRM) as it continues to transform the banking experience for millions of CIBC clients. The announcement is one more example of CIBC’s commitment to continuous transformation that includes investments to further simplify the bank, with a focus on end-to-end digitization, advanced analytics, and speed to market. 

Under the multi-year agreement, CIBC will deploy Salesforce Customer 360 to further bring the full capabilities of the bank to more clients through tailored financial advice, service and solutions at every touchpoint. CIBC will also leverage other key technologies in Salesforce’s portfolio, including Sales Cloud and Service Cloud for a holistic view of client interactions, and Einstein Analytics for intelligent and customized data insights.

CIBC will be leveraging the Salesforce platform across all of its channels to support diverse client needs. CIBC Capital Markets has been using Salesforce since 2008 to support client servicing and advice to corporate and institutional clients. The new agreement will further help strengthen CIBC’s CRM capabilities for its clients and teams across North America.

Zoho Introduces BackToWork

Posted in Commentary with tags on August 5, 2020 by itnerd

Zoho Corporation today announced BackToWork, a fully comprehensive modular solution enabling businesses and organizations to safely transition back into the workplace. Free for the remainder of 2020, BackToWork, powered by Zoho Creator, is the latest program to be introduced as part of the company’s ongoing relief efforts, which support businesses impacted by the COVID-19 crisis.

In March, amid global office shutdowns, Zoho introduced Remotely, a free suite of 11 business applications designed to help companies of all sizes transition to remote work. Since its release, more than 25,000 organizations are using Remotely, which will remain free for businesses through September 1. In the next phase of relief efforts, Zoho unveiled its Small Business Emergency Subscription Assistance Program (ESAP), which continues to provide Zoho’s small business customers free access to their existing Zoho applications. Nearly 20,000 organizations have taken advantage of ESAP, providing financial relief during this crisis. In April, Zoho’s Vertical Relief Plan was rolled out, offering businesses in three hard-hit industries — Retail, Government & Non-Profit, and Education — custom-built tools and assistance programs to navigate pandemic-related issues. Zoho is entering a new phase with BackToWork, giving businesses around the world a safe and secure way to return to the office.

Scalable to companies and organizations of all sizes, BackToWork supports Chief Operations Officers, Chief Human Resources Officers, Facility Heads and their teams in making critical decisions around returning to the workplace without compromising on the safety and compliance aspects. The robust application consists of six modules designed to address every concern involved in the process of re-entering the workplace, all within one secure, easy-to-navigate solution:

  • Safe Entry: Define multiple buildings and locations and control facility access based on employee wellness and travel history via a contactless end-to-end check-in system through generated QR codes.
  • Employee Wellness Assessment: Track workplace wellness by defining self-assessment, safe entry, and travel policies. Employees can securely and privately submit a wellness questionnaire reporting travel history, recent medical history, and other pertinent possible exposure history.
  • Maintenance and Assets: Define and manage assets and building maintenance requests for employees. Repair/replacement requests can be handled in the app.
  • Admin Control Panel: Gain a 360-degree view of workplace data in pre-configured dashboards as well as add and manage your employees, and define roles for tasks such as approvals, emergency contacts, etc.
  • Volunteer: Add and manage your company’s volunteer programs.
  • Communication: Materials such as announcements, FAQs, and best practices, policies and safety documents can be shared with employees and managed in the Communication module.

Other Key Features

  • The user-friendly application allows organizations the option of advanced customization to tailor to their specific company needs through Zoho Creator. 
  • BackToWork is currently available in five languages (English, French, Japanese, Chinese, and Arabic) and will soon be available in three more (Spanish, Portuguese, and German). 
  • The application can be easily integrated with top HR platforms like Zoho People and BambooHR.
  • BackToWork is accessible via progressive web app, iOS and Android.
  • BackToWork can be simply integrated with Active Directory and Zoho Directory.
  • Zoho has several enhancements in the pipeline including a Travel Management module and integrations with popular video conferencing platforms.

Pricing and Availability

As part of Zoho’s ongoing effort to support businesses during these uncertain times, BackToWork will be offered free of charge until the end of 2020. After that period, it will cost $2 USD/user/month for all regions.

Zoho Privacy Pledge

Zoho BackToWork also ensures a level of confidentiality that no other vendors in this space can guarantee. Zoho does not allow any third-party trackers to monitor usage behavior and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho BackToWork users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.