Archive for August 15, 2023

Does Apple Have A BatteryGate 2.0 Situation With The iPhone 14?

Posted in Commentary with tags on August 15, 2023 by itnerd

You might recall that Apple got into a lot of trouble with the original BatteryGate situation a few years ago. To summarize that situation, Apple got into deep trouble when it was discovered that the performance of iPhones would nosedive when the batteries inside them degraded to the point where they couldn’t sustain the performance levels that users were used to. And Apple did not tell anyone this was the case. Apple since has done a lot to make this clear to users, and they not only allowed users to get their batteries replaced cheaply for a limited time, but they also allowed users to see the health of their battery and offered free replacements if you had AppleCare and the battery health dropped below 80% in the first two years. But, by the time that Apple did all that, it cost them hundreds of millions of dollars and a lot of scrutiny from governments around the world. Which of course wasn’t good for Apple.

History may be repeating itself as there are now reports that the battery health in the iPhone 14 models is dropping faster than previous iPhone models. Here’s a few posts from some prominent creators who are seeing this:

This is now starting to hit the media with media outlets such as The Verge and The Wall Street Journal running stories on this topic. Several iPhone 14 series owners have taken to other places like Reddit to report deteriorating battery capacity on their handsets. 

For giggles I checked the battery health on my iPhone 14 Pro. you can do the same thing by going to Settings –> Battery –> Battery Health & Charging. In my case I got this:

To me that doesn’t seem so bad. But I am missing some context here. Apple doesn’t tell you how many charge cycles that your phone has. By that I mean how many times the battery in my phone has been discharged and charged. I decided to use a utility called Coconut Battery to get that information:

The figure I was looking for was the cycle count. In my case the phone has been discharged and charged 273 times as I type this. And I tend to use wireless charging most of the time which introduces heat to the equation. And heat is the number one enemy of lithium ion batteries when it comes to their longevity. So having 94% battery health (or 95.3% according to Coconut Battery) seems somewhat reasonable to me after just under a year of usage. And to add further context to this, my previous iPhone 12 Pro was at 89% battery health by the time it was a year old. So the iPhone 14 Pro is an improvement for me. But clearly others are having a different experience with their iPhone 14’s.

So is this BatteryGate 2.0? Or put another way, is there an issue with the batteries inside the iPhone 14 models? Perhaps there’s a software issue with iOS 16? I think it’s too early to tell what the issue is and where it lies to be honest. I am sure that when these reports started to surface, Apple started to look at the data that it has access to to figure out if there’s an issue as I am sure that they don’t want a BatteryGate 2.0 situation. Whether we get an answer from Apple directly is an open question as they are not the most communicative company around.

In the meantime, Apple has some tips on how to keep your battery health in the best possible place. That might be worth looking at, along with this document which details how batteries work in relation to iDevices. But let me throw this out there in terms of what I would do if I were you. I would keep an eye on your battery health, but you should not obsess over it. If you have AppleCare, and the battery drops below 80% within two years, Apple will replace the battery for free. (By the way, that’s a great incentive to get AppleCare as it makes this situation a non-issue.)

In the meantime, there needs to be better understanding as to why iPhone 14 models seem to have batteries that degrade faster than previous models in some cases. Having that understanding will help to put this issue to bed. Thus I call on Apple to be as open as it can when it comes to this issue. If they have information on this, they should be as transparent as possible and share it. Otherwise users of iPhone 14’s will just assume that Apple has something to hide and do what they did the last time BatteryGate was a thing. Which is get angry, and sue. And governments will once again assume that Apple has something to hide, investigate, and take corrective action against Apple.

For the rest of us, maybe we should relax and see what comes of this. Maybe there’s something here. Maybe this is a nothing burger. Who knows? But let’s get some facts first to figure out what side of the fence this falls on.

Zoho report finds 63% of Canadian SMBs have not experienced cash flow problems despite the uncertain economy

Posted in Commentary with tags on August 15, 2023 by itnerd

The recently released Cash Flow Report by Zoho, a leading global technology company, reveals that despite the uncertain economy, SMBs are showing a positive business outlook, with 39.7% of respondents indicating that their business is growing and 39.9% stating it’s stable. The majority (63.1%) of financial teams at Canadian small and medium-sized businesses have not experienced cash flow problems.

Surveying 1,219 Canadian financial professionals in June about business performance, cash flow, the economy, and tech usage, Zoho’s Cash Flow Report also reveals that 45% of respondents using accounting software and accountants report business growth, followed by 41.4% saying their business is stable.

On the other hand, 66.3% of SMBs are yet to unlock their business potential with the help of resources like accounting software and accountants, despite clear evidence that respondents who utilize them earn 16.2% more revenue than those who don’t.

Key Survey Findings:

Benefits of Synergy between Accounting Software and Accountants

66% of businesses that use accounting software also utilize services of professional accountants. Of these businesses, 54.7% reported no cash flow problems, demonstrating the effectiveness of professional accounting tools and services.

45% of businesses that use accounting software and accountant services are experiencing growth and 41% are experiencing stability.

The survey also reveals a 16.2% increase in revenue for respondents who employ accounting software and accountants compared to those who do not use these resources.

Economic Downturn Impact

Only 13.8% of respondents attribute cash flow problems to the economic downturn, echoing the optimism reflected in the Zoho Canada SMB Outlook Report where 73.4% of respondents anticipated growth between 1-20+%.

Optimal Cash Flow Management

Over 95% of respondents improved cash flow by optimizing payment terms and providing a variety of payment options, instead of relying solely on loans or credit lines. Respondents are not using debt to improve cash flow.

Advocacy for Accountants

Not surprisingly, 87.9% of respondents highly recommend working with accountants to fellow small business owners, acknowledging the value of professional financial guidance.

Report Methodology

Conducted in June, 2023, using Zoho Survey and Zoho Analytics, this study contacted 1,219 individuals across Canada. Participants in the study included a range of financial team members at small and large enterprises.

Report Dashboard

Click here to access the survey insights.

Ransomware Attack Shuts Down MLS Nationwide 

Posted in Commentary with tags on August 15, 2023 by itnerd

Thousands of Realtor Multiple Listing Services (MLS) across the country were shut down last Wednesday, when their MLS provider, California-based Rapattoni, was hit by a ransomeware attack. “We went from super low inventory to no inventory” said Peter Chabris, CEO of The Chabris Group in Cincinnati. Real estate agents nationwide were unable to search or update any listings.

Coldwell Banker agent Peg King of Petaluma told the therealdeal.com “It’s paralyzed the real estate industry. We can’t add listings. We can’t make price changes. We have no idea how to show properties unless we try to figure out who has something listed.”

Rapattoni provides MLS software and data services nationwide to over 100,000 members. They sent out a memo on Thursday, saying it had been targeted. The service remained down Friday preventing brokers from accessing listings or open house information for the weekend showings.

As of yesterday Rapattoni MLS is still not fully restored for brokers. Some services have been restored, but others are still unavailable. The company say they are working around the clock to restore service and that they hope to have everything back up and running by the end of the week. However, it is possible that the restoration process could take longer.

Carol Volk, EVP, BullWall has this comment:

   “This is a perfect example of how wide the ransomware attack surface has become. This mirrors the increase in attacks we’re seeing on public infrastructure. There’s just no aspect of our lives not impacted by digital transformation which has the unfortunate side effect of making it all vulnerable.  

“Every one of us is a provider of services to others in our social supply chain and we are responsible to those we serve, both locally and across the “chain,” to maintain the highest level of cyber security to both protect our data and our ability to provide service. It has been shown time and again that the follow-on damages of a cyber attack can be much greater than just the loss of data with regards to the direct and imputed costs.”

Emily Phelps, Director, Cyware follows up with this:  

“When an organization serves 100,000+ members, a ransomware attack has far-reaching consequences, for the organization, its members, and their clients. Nothing happens in a vacuum so we must break down the silos that negatively impact cybersecurity.  

“Organizations can shore up their defenses by leveraging automation tools that enable collaboration and threat intel integration so that lean security teams can more efficiently address threats. They should conduct regular security awareness training so employees are armed to recognize and avoid common threat tactics such as phishing attacks; mandate security controls like strong passwords or passphrases and multi-factor authentication; regularly patch and update systems and software; and they should consider third party security partnerships that can act as an extension of their teams, gaining expertise that is more difficult to resource and retain internally.”

Supply chain attacks like these really hurt. Thus you not only need to make sure that you’re secure. But everything that you depend on is also secure. Otherwise, this can happen to you through no fault of your own.

Fisker Adopts NACS Charging Standard

Posted in Commentary with tags on August 15, 2023 by itnerd

Fisker Inc. has announced that they will provide customers with access to Tesla’s Supercharger network.  

The company has announced that it has signed an agreement with Tesla to adopt the North American Charging Standard (NACS) on its first vehicles in 2025. The move will provide Fisker owners with additional charging options, taking advantage of Tesla’s 12,000 Supercharger stations in the United States and Canada.

All current and future Fisker vehicles will be covered by the agreement. Fisker customers will utilize a NACS adapter to plug in at Superchargers starting in Q1 2025. Fisker will later update vehicle engineering to include an NACS inlet. A CCS adapter will be provided so that customers can continue to charge using that standard.

Guest Post: Global VPN Adoption Trends In H1 2023

Posted in Commentary with tags on August 15, 2023 by itnerd

With International VPN Day just around the corner, Atlas VPN presents the latest VPN adoption trends across the globe. During the first half of 2023, global VPN downloads reached 130 million, but where was VPN usage most prominent? With International VPN Day just around the corner, Atlas VPN presents the latest VPN adoption trends across the globe. During the first half of 2023, global VPN downloads reached 130 million, but where was VPN usage most prominent? 

Atlas VPN research team analyzed and ranked 85 countries in terms of VPN usage from 2020 to H1 2023. The VPN penetration rate was calculated by summing up VPN downloads by country and dividing them by the country’s population. The VPN download data was extracted from Google Play and Apple App Store using Sensor Tower and AppTweak services. Download data includes the 45 biggest VPN providers.

See the full VPN Adoption dataset here

Image

In H1 2023, Singapore stood as the torchbearer of VPN adoption, with over 1.1 million downloads among its population of 5.85 million, representing a VPN adoption index of 19.32%. People in Singapore use VPNs for various reasons, includng privacy concerns, security needs, and the desire to access restricted content.

The United Arab Emirates (UAE) secured the second position with 16.94% VPN adoption in H1 2023. Qatar users also continue to be fond of VPN services, with a 15.33% adoption rate.

As expected, Saudi Arabia is among the countries with the highest VPN usage, recording an 11.02% adoption rate.

This consistently high VPN penetration in the Gulf region is caused by strict internet censorship regulations that restrict access to certain websites, social media platforms, and content deemed culturally or politically sensitive.

European landscape: growing interest

The Netherlands witnessed consistent adoption, with a 10.43% rate in H1 2023, suggesting a well-informed populace prioritizing online security. Similarly, the UK displayed a 7.23% adoption rate in H1 2023, indicating that a significant portion of its population recognizes the value of VPNs.

Luxembourg’s adoption rate of 7.09% in H1 2023 shows the country’s continued interest in VPNs. France maintains a notable adoption index of 6.92% and, like many other EU countries, experienced a growth trajectory over the years, reflecting the broader trend of Europeans embracing VPNs.

Conclusion

The journey through VPN adoption from 2020 to H1 2023 presents a fascinating narrative of global digital awareness. The data underscores the heightened awareness of digital privacy, online security, and the significance of maintaining control over one’s online identity. 

Nations like Singapore and the UAE have emerged as trailblazers in VPN adoption, while other countries have shown steady growth.

To see the full VPN Adoption campaign by Atlas VPN, please click here