Archive for August 23, 2023

A Further Update On Rogers Long Standing Email Issues… And Some Of You May Not Like This Update

Posted in Commentary with tags on August 23, 2023 by itnerd

I wanted to provide an update on this post in which I said that there was hope in terms of a remedy to Rogers long standing email issues that have been ongoing since March of this year. And I will say up front, some of you may not like this update.

The people who will like this update are the ones that are running Office 365. According to this document on the Microsoft website, the version of Microsoft Office 365 that supports Yahoo’s implementation of OAuth has fully rolled out. And I can confirm that if you have Office 365 and you have fully updated to the latest version, you can again add a Rogers email account to Outlook. If you need steps to do that, here’s what I have been doing for my many clients who have been affected by this issue:

1. Update Microsoft Office (save your work before doing this): 

  • Go to File – Click on Office account on the left side: 
  • Click on Update Options and choose Update Now:
  • Follow the on screen instructions.

2. Go to File- Click on Add Account:

  • A box should pop up where you can enter your Rogers email address. Once you do that another box should appear: 
  • Enter the password that you use for Rogers webmail. Then follow the prompts that appear after that. 

This method has worked for every single one of my clients who is running Office 365. At this point you’re likely wondering why I keep saying “Office 365” when I talk about this method. I am saying this because this support for Yahoo’s implementation of OAuth appears to not exist in what Microsoft terms as “Consumer SKUs such as Office Personal and Office Home.” Meaning that if you decided to pay once for Microsoft Office rather than use Office 365 and pay monthly or yearly for it, you’re still out of luck and you’re still forced to get your email via webmail. I have confirmed that this doesn’t work with clients who have these versions of Microsoft Office. The only workaround for this appears to be to switch to Office 365. That’s an option that I simply can’t recommend to anyone who’s already paid for Microsoft Office.

Now it would be easy to light Microsoft up like a Christmas tree in a bonfire over this lack of support for non Office 365 users. And yeah, they likely should be bringing this support for OAuth to other versions of Microsoft Office. But Microsoft wouldn’t be in this situation if Rogers and Yahoo didn’t have an incident that has been ongoing since March of this year that made this an issue for Microsoft. So what I would say to both Rogers and Yahoo is that they need to both take some leadership on this and do whatever they need to do get Microsoft to roll this out so that ALL Microsoft Office users can put this issue to bed. Either that, or both Rogers and Yahoo need to fix the app specific password issue (or stop using app specific passwords altogether) so that Rogers users can use the email client of their choice with Rogers email. Because despite what Rogers tech support says, webmail is not an acceptable replacement for something like Outlook.

Of course instead of waiting for Rogers and Yahoo to fix this, you can take the option that I’ve been recommending for a while now. Which is to abandon Rogers email offering and use something else. The majority of my reasons can be found in this article. Rogers and Yahoo aren’t communicating to users about this issue. Nor do they have a resolution to this issue that works for their entire user base. Thus You cannot depend on both companies to save you from this if you’re affected by this. Which tells you all you need to know about both companies.

I will continue to monitor this and provide further updates as they come. Because if Rogers and Yahoo isn’t going to keep you updated, someone has to. And that appears to be yours truly. Which also tells you all you need to know about both companies.

BenQ Drives the 21:9 Experience With the New LK935 4K Laser Projector

Posted in Commentary with tags on August 23, 2023 by itnerd

 BenQ is redefining the 21:9 projector market with the new LK935 4K UHD laser projector. Purpose-built for the hybrid environment, the 5,500-lumen LK935 projector delivers the full richness, clarity, and accuracy of complex content that make up hybrid meetings and video conferences today. It features a super-dense pixel count of 1,149 pixels per square inch (PPI2) on a 130″ screen, 21:9 aspect ratio, 92% Rec.709 color coverage, conferencing color modes, and HDR support to ensure text, video, images, graphs, and other content is presented in pristine high quality necessary to achieve equitable and productive meetings.

Built for Widescreen Use With Varied Content Needs
As the move toward 21:9 becomes the defining standard for achieving equitable, productive meetings, BenQ brings the company’s years of leadership in ultrawide display technology to the LK935 4K UHD widescreen laser projector. It doesn’t simply fill the screen but enhances teamwork and collaboration with the high-quality reproduction and super high pixel density that meeting applications using the 21:9 format demand, such as Teams Front Row. While most business WUXGA projectors are designed only to replicate one content format at a time, such as text, the LK935 21:9 projector can reproduce many forms of content simultaneously — text, video, images, graphs, and more — and in the best quality. This ensures that every piece of content is easily comprehended.

Projecting Mobile Device Quality 
Attendees need larger images for clarity and to help create the feeling of an in-person meeting feel, which the 21:9 format provides. However, the risk is that information on a large screen will be pixelated or unreadable with a standard business projector. This demands greater pixel density, which is the number of pixels per inch that yields the overall resolution. The LK935 is the first 21:9 projector in its price range to deliver larger, more pixel-dense content at 1,149 PPI2 — almost four times the pixel density of most WUXGA projectors at 303 PPI2 on a 130″ screen. What viewers see resembles the rich pixel density they enjoy from their mobile devices — the gold standard for high-quality resolution. With the LK935, all content — from small text of chat boxes to facial expressions — are clear and discernable to the entire room.

Color Accuracy Ensures Quality of Information
Whether projecting meeting attendees or color-specific marketing, creative, or scientific content, color accuracy is a critical detail. With the LK935 projector, BenQ leverages its years of expertise in the detail-oriented cinematic, medical, and esports markets to deliver 92% Rec.709 color accuracy. The result is that participants’ skin tone and hair color appear clear and accurate, and other content is depicted as the creator intended. The projector’s Video Conference Mode automatically optimizes the accuracy of skin tone and hair color for a more immersive meeting experience. With HDR support, the LK935 is also able to read and display content with HDR metadata, projecting video with accurate secondary colors and high pixel density that is as close as possible to the original. 

Designed for Installation Flexibility
In order to attain the perfect image in any room, BenQ has equipped all its projectors with tools that make installation and setup quick and easy. The LK935 features a big 1.6x zoom to allow installers to replace outdated projectors without repositioning existing ceiling mounts, vertical/horizontal lens shift to move the image up and down, and 3D keystone correction range of up to ±40° on both the horizontal and vertical axes.

Long-lasting Performance, Zero Maintenance
Like all BenQ projectors in its laser family, the LK935 eliminates the hassle and cost of installing replacement lamps. It features a long-lasting 20,000-hour laser light source life that ensures no risk of the image yellowing over time. It’s robust enough to support 24/7 applications with no usage or warranty restrictions. It also has an IP5X-rated, sealed DustGuardTM laser engine that is dustproof and eliminates the need for ineffective filters. The result is a long-lasting projector where organizations don’t have to spend money on labor and maintenance, achieving a much greater ROI.

High System Integration and Compatibility
The LK935 is HDBaseT compatible, transmitting video, audio, RS-232, and LAN control signals from multiple sources such as PCs, laptops, document cameras, and DVD/Blu-ray players using a single RJ-45 cable. For convenient system integration into corporate network infrastructures, it is compatible with leading projector control systems, such as Extron, Crestron, and PJ-Link. It also comes with BenQ’s DMS to remotely oversee and monitor an organization’s fleet of projectors, including those from other companies, with ease.

For more information on the BenQ LK935, visit www.BenQ.com/en-us/business/projector/lk935.html

Uber launches Reserve for UberX and UberXL today

Posted in Commentary with tags on August 23, 2023 by itnerd

Starting today, Uber is launching Uber Reserve for UberX and UberXL in select cities across Canada. Uber is known for being on-demand – push a button, and get a ride. Now, you can push a button and plan your ride, giving riders even more certainty and extra assurance. Uber Reserve is perfect for trips to the airport, train stations, other cities, business meetings or planned events, so riders can enjoy a stress-free ride.

Here’s what riders need to know: 

  • Plan ahead: Uber Reserve allows you to request a ride up to 90 days or 30 minutes in advance, at any time and on any day of the year. You can also Reserve a trip with multiple stops to pick up friends and family along the way. 
  • Save 30% this summer by planning ahead: Enjoy 30% off your next Uber Reserve trip (up to $30) in selected geos in Montreal, Vancouver and Ottawa. Valid for pickup time until 11:55pm local time on Sept 19, 2023.
  • Reliability on time: Count on your ride to be there when you need it with Uber Reserve. Our technology matches drivers for your trip ahead of time and helps them arrive on time for a stress-free ride.
  • No rush to meet your driver: You have extra wait time built in so you can double check you’ve got everything before hitting the road. 
  • Flexible cancellation: Change of plans? No problem. Uber Reserve lets you cancel up to 60 minutes before your requested pickup time with no extra fees. If you cancel less than 60 minutes before your reservation, you will be charged a cancellation fee for your driver’s time. You can view the cancellation fees in the app before and after scheduling your trip.
  • Tailored for you: Ride options for every budget and occasion, and prioritized matching with your Favourite Driver! Favourite Driver allows you to select specific drivers whom you’d like to be matched with when requesting Reserve rides. You can add them to your Favourite Driver list during the rating process.

Here’s how it works: 

  • Request a ride up to 90 days to 30 minutes in advance, at any time and on any day of the year.
  • Once the rider requests a reservation, we start looking to match that reservation with a driver ahead of the pickup time. 
  • Riders are notified once a driver has been assigned. 
  • Riders will receive another notification when the driver is enroute.
  • 5 minutes of wait time is built in depending on the product, so riders can take their time.
  • Riders can cancel up to 60 minutes before your requested pickup time with no extra fees. 

Uber Reserve is already live in Toronto, Calgary and Edmonton on most of Uber’s products. 

Starting today, Uber Reserve for UberX and XL are available in the following cities:  

  • Vancouver
  • Montreal 
  • Ottawa 
  • London 

Today, Uber Reserve is live for UberX and Comfort in below cities and riders will be able to Reserve Uber XL as well starting today. 

  • Kitchener-Waterloo
  • Winnipeg
  • Halifax
  • Hamilton
  • Niagara Region 
  • Saskatoon 
  • Regina 
  • Quebec City 
  • Windsor 
  • Red Deer 

CBC Gem Now Available on the Roku Platform in Canada

Posted in Commentary with tags on August 23, 2023 by itnerd

Today, Roku and CBC announced the national public broadcaster’s streaming service,CBC Gem, is now available on the Roku platform in Canada. CBC Gem is home to essential Canadian series and a curated selection of acclaimed, best-in-class content from around the world, as well as more than 800 documentaries, 500 hours of ad-free content for kids and tweens, and over 200 Canadian feature films. The addition of CBC Gem gives Roku users access to more than 6500 hours of live and on-demand programming for free on their Roku streaming player or Roku TV. Radio-Canada streaming service ICI TOU.TV has also launched on Roku devices in Canada. 

Starting today, Roku users can stream all seasons of past CBC hit original series, including “Baroness von Sketch Show” (seasons 1-5); “Kim’s Convenience” (seasons 1-5); “Schitt’s Creek” (seasons 1-6); and “Workin’ Moms” (seasons 1-7), as well as previous seasons of current popular CBC original titles “The Great Canadian Baking Show,” “Heartland,” “Murdoch Mysteries,” “SkyMed,” and “Sort Of,” with new seasons to look forward to this fall.   

In addition, users will have access to new original titles premiering this fall, including “Black Life: Untold Stories,” “BlackBerry,” and “Bones of Crows.” New episodes of the latest season of fan favourite “The Great British Baking Show” are now available weekly on CBC Gem, plus all past seasons.  

Roku users can also access programming from one of Canada’s most trusted news sources, including a free 24/7 ad-supported streaming (FAST) channel and live streams of 14 local newscasts on CBC channels from across the country. 

Availability Roku users can add the free CBC Gem app to their home screen directly from the Channel Store on the Roku platform. Authenticated users can sign into CBC Gem on the Roku platform using their existing login credentials. For more information about Roku, please visit www.roku.com

CBC Gem is available free as an app for iOS and Android devices, online at CBCGem.ca, and on TV screens via Roku, Apple TV, Google Chromecast, Amazon Fire TV, Android TV and Xbox. Additional platforms will be announced soon. Free 24/7 ad-supported streaming (FAST) channel CBC News Explore is also currently available on The Roku Channel app at channel 105 in Canada and the United States. 

Threat Actors Get Creative with Building Block Style Attacks: HP 

Posted in Commentary with tags on August 23, 2023 by itnerd

HP today issued its quarterly HP Wolf Security Threat Insights Report, showing how threat actors are chaining different combinations of attacks together like toy bricks to sneak past detection tools.By isolating threats that have evaded detection tools on PCs, HP Wolf Security has specific insight into the latest techniques used by cybercriminals in the fast-changing cybercrime landscape. To date, HP Wolf Security customers have clicked on over 30 billion email attachments, web pages, and downloaded files with no reported breaches. Based on data from millions of endpoints running HP Wolf Security, the researchers found:

  • It’s playtime for cybercriminals using building block style attacks: Attack chains are often formulaic, with well-trodden paths to the payload. Yet creative QakBot campaigns saw threat actors connecting different blocks together to create unique infection chains. By switching up different file types and techniques, they were able to bypass detection tools and security policies. 32% of the QakBot infection chains analyzed by HP in Q2 were unique.
  • Spot the difference – blogger or keylogger: Attackers behind recent Aggah campaigns hosted malicious code within popular blogging platform, Blogspot. By hiding the code in a legitimate source, it makes it harder for defenders to tell if a user is reading a blog or launching an attack. Threat actors then use their knowledge of Windows systems to disable some anti-malware capabilities on the users’ machine, execute XWorm or the AgentTesla Remote Access Trojan (RAT), and steal sensitive information.
  • Going against protocol: HP also identified other Aggah attacks using a DNS TXT record query – typically used to access simple information on domain names – to deliver the AgentTesla RAT. Threat actors know the DNS protocol is not often monitored or protected by security teams, making this attack extremely hard to detect.
  • Multi-lingual malware: A recent campaign uses multiple programming language to avoid detection. Firstly, it encrypts its payload using a crypter written in Go, disabling the anti-malware scanning features that would usually detect it. The attack then switches language to C++ to interact with the victim’s operating system and run the .NET malware in memory – leaving minimal traces on the PC.

The report details how cybercriminal groups are diversifying attack methods to bypass security policies and detection tools. Key findings include:

  • Archives were the most popular malware delivery type for the fifth quarter running, used in 44% of cases analyzed by HP.
  • Q2 saw a 23% rise in HTML threats stopped by HP Wolf Security compared to Q1.
  • There was a 4%-point increase in executables from 14% to 18% from Q1 to Q2, mainly caused by usage of the PDFpower.exe file, which bundled software with a browser hijacking malware.
  • HP noted a 6%-point drop in spreadsheet malware (19% to 13%) in Q1 compared to Q4, as attackers move away from Office formats that are more difficult to run macros in.
  • At least 12% of email threats identified by HP Sure Click bypassed one or more email gateway scanner in Q2.
  • The top threat vectors in Q2 were email (79%) and browser downloads (12%).

About the data

This data was anonymously gathered within HP Wolf Security customer virtual machines from April-June 2023

Australian Utility Company Energy One Limited Pwned In Cyberattack

Posted in Commentary with tags on August 23, 2023 by itnerd

According to a statement made on Monday by Australian utility company Energy One Limited, a cyberattack on August 18th impacted both the firm’s Australian and UK corporate systems.The global supplier of wholesale energy market software and services is currently investigating the incident but confirmed that it has alerted both the Australian Cyber Security Centre and “certain UK authorities” and is taking immediate steps to mitigate the impact of the event.

  • “As part of its work to ensure customer security, Energy One has disabled some links between its corporate and customer-facing systems,” the notification said.

The statement added that the investigation is still attempting to establish the impact on its systems, and determining if and what personal information may have been affected, and also what the initial point of entry for the attacker was.

This hack was covered in this article where Rob Bolton had this to say:

Rob Bolton, VP EMEA at Versa Networks commented: “It’s important for both customers and employees not to panic. In the meantime, people should be on the lookout for any potential phishing emails or any other form of unsolicited communication.”

Bolton also praised EOL for what he said was a “quick response time” which will mitigate the impact of the attack. “Quickly isolating an attack can be the difference between services and systems being available to customers or not, as well as sensitive data or personal information being stolen,” he said.  

Dave Ratner, CEO, HYAS:  

“Rob Bolton is correct — quickly isolating an attack can be the key difference for overall business resiliency.  It’s why we recommend that all critical infrastructure providers utilize Protective DNS solutions, so that any infection can be quickly identified, isolated, and remediated.”

Sometimes there’s nothing that you can do to stop an attack from happening. But you should do everything possible to stop it from progressing further.