The more that I read about 23andMe, the more that they come across as being complete scumbags. Hot off of this rather underhanded trick to try and distance themselves from being sued out of existence because they got pwned and pwned big, comes this:
But in a letter sent to a group of hundreds of 23andMe users who are now suing the company, 23andMe said that “users negligently recycled and failed to update their passwords following these past security incidents, which are unrelated to 23andMe.”
“Therefore, the incident was not a result of 23andMe’s alleged failure to maintain reasonable security measures,” the letter reads.
Well that’s pretty low. Ken Westin, Field CISO, Panther Labs had this to say:
Placing blame on end users for large-scale security incidents is never a good move. This move by 23andMe feels more like something that lawyers cooked up to avoid liability in the short-term without consideration for the long term consequences or real reflection by the company regarding their security practices. Given the nature of 23andMe’s business, trust is a key component of their go-to-market strategy, so it will be interesting to see how the market responds to this approach. I believe it will have a detrimental effect and have a larger impact on the business as a result. How organizations respond to security incidents can have a more significant impact than the original breach if it is not handled responsibly.
I agree with this. This sounds like a very bad thing to say that was cooked up by a lawyer. I wonder if that lawyer’s name is Han Solo as this defence sounds really familiar:

If there’s a company that truly needs to be sued out of existence based on their actions after being pwned by hackers, it’s this one.
UPDATE: Paul Valente, CEO & Co-Founder, VISO TRUST adds this comment:
“While 23andMe’s legal reply is not at all surprising, this case has the potential to set a new precedent in accountability — one which many CISOs and security professionals will appreciate — where B2C enterprises are held accountable for making sure allowed authentication methods are commensurate with the applicable risks and threats.”






BREAKING: Rogers And Fido Internet Is Down For Many Canadians [UPDATE: It’s Coming Back Online]
Posted in Commentary with tags Rogers on January 4, 2024 by itnerdAs I type this it appears that Rogers along with their Fido brand is down for many Canadians. This is confirmed by DownDetector here:
And here:
This was further confirmed via this Reddit thread. The core issue appears to be DNS which seems to be an ongoing issue for Rogers as they have had issues with their DNS servers in the last few months leading to a similar outage. Users on Reddit say that changing your DNS from the Rogers one to say Cloudflare or Google can get you back online. Thus if you want a quick workaround, that would be it.
From what I can tell, Rogers has yet to admit that there is a problem. But plenty of their customers have noticed it:
And the timing of this outage could not have been worse for Rogers as they are set to increase prices. Perhaps they should focus on increasing reliability first? Just a thought.
More info as it comes.
UPDATE: According to this Reddit thread service is starting to come back online. But I suspect that a non-trivial amount of users will be dialing up Bell to move their services over to them in the morning because based on the rage that I am seeing on both Twitter and Reddit, Rogers really has managed to anger a whole lot of people with this outage.
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