Archive for December 10, 2024

Artivion Gets Pwned In What Sounds Like A Ransomware Attack

Posted in Commentary with tags on December 10, 2024 by itnerd

On Monday, medical device manufacturer Artivion filed documents with the SEC disclosing a cybersecurity incident they discovered on November 21 forcing the company to take some systems offline.

Artivion says the cybersecurity incident has caused “disruptions to some order and shipping processes, as well as to certain corporate operations, which have largely been mitigated.”

In the 8-K filing, the company also said the “cybersecurity incident” involved the “acquisition and encryption” of data but has yet to confirm the nature of the incident and no ransomware gang has taken credit for the incident.

Artivion manufactures implantable tissues for cardiac and vascular transplant applications, has manufacturing plants in Georgia, Texas and Germany, and ships products to over 100 countries.

Emily Phelps, Director, Cyware had this to say:

  “Healthcare organizations, including medical device manufacturers, face unique challenges in securing their operations against increasingly sophisticated cyber threats. The ability to effectively manage and share threat intelligence is crucial to mitigating the impact of such incidents, especially in a sector where disruptions can have life-altering consequences for patients. By adopting a more collaborative and intelligence-driven approach, healthcare entities can identify threats earlier, enhance their defenses, and build resilience across the ecosystem. Cybersecurity isn’t just a technical challenge; it’s a collective responsibility that demands real-time information exchange and proactive coordination to safeguard critical processes and data.”

It will be interesting to see what data was swiped and what happened to that data. I say that because this sounds like a ransomware attack, and when that happens data is almost always swiped. This one clearly requires me to keep an eye on it.

City of Penticton partners with TELUS SmartEnergy

Posted in Commentary with tags on December 10, 2024 by itnerd

Residents of Penticton are the first in Canada to receive an exclusive, free 12-month subscription of TELUS SmartEnergy, a solution that will help residents manage their home energy use and save up to 15 per cent annually on their energy bills. As global demand for electricity continues to climb, the City of Penticton – which operates its own electric utility – is taking proactive measures to ensure its services remain sustainable and cost-effective. This partnership with TELUS empowers residents with technology, devices and information they need to improve their energy efficiency and lower their power bills. Penticton residents are invited to participate in the free 12-month subscription of the app-based TELUS SmartEnergy, plus they will receive a smart thermostat and two smart plugs for just $25, representing more than $350 in total savings in both the subscription and devices. 

“A recent survey of our residents found that 84.3 per cent are motivated to take steps to reduce their electrical bills. This pilot project with TELUS is an opportunity to provide Penticton’s electrical customers with the tools to become more aware of their daily energy usage,” says Penticton Mayor Julius Bloomfield. “Not only can it help residents save on their bills, but it benefits the community’s entire electrical grid and supports our climate action targets.”

TELUS recently launched SmartEnergy to address rising electricity demands in Canada that are currently outpacing the capacity of our energy grids. TELUS SmartEnergy helps Canadians conserve energy, while saving money on their energy bills and reducing their environmental footprint, all through one simple app. By connecting compatible smart devices like thermostats and plugs to TELUS’ intuitive SmartHome+ app, subscribers can:

  • Automate home temperature settings, power down unused devices, and create personalized routines for your household.
  • Monitor home energy consumption with daily, weekly, monthly or yearly insights, including tips to maximize savings. 
  • Participate in energy-saving events to reduce strain on the energy grid during peak usage times by automatically powering down connected devices or temporarily adjusting the thermostat temperature, all while earning TELUS Rewards. 

Penticton residents can now sign up for this exclusive SmartEnergy offer. For every SmartEnergy subscriber, TELUS is planting four trees per year on their behalf to further benefit the environment. To sign up or learn more about SmartEnergy, visit telus.com/penticton.

TELUS is proud to be a strong supporter of the City of Penticton. Working in close collaboration with our local TELUS Community Boards, TELUS Friendly Future Foundation has donated $122,500 in support of 12 projects located in Penticton since 2018, to charities such as Trails Society of British Columbia, Animal Lifeline Emergency Response Team, BGC Okanagan (Okanagan Boys and Girls Clubs), Community Foundation of the South Okanagan Similkameen and Penticton Recovery Resource Society.

Sage Recognized as a Leader in IDC MarketScape for Remanufacturing Management Software 2024

Posted in Commentary with tags on December 10, 2024 by itnerd

 Sage, a leader in accounting, financial, HR, and payroll technology for small and medium-sized businesses (SMBs), today announce its recognition in the Leaders Category of the IDC MarketScape: Worldwide Remanufacturing Management Software 2024 Vendor Assessment[1]. As the U.S. manufacturing sector embraces sustainable practices, remanufacturing is projected to significantly contribute to the $712 billion global circular economy by 2026, promoting resource optimization and waste reduction. 

Sage is supporting these shifts with Sage X3, an ERP solution recognized for its robust remanufacturing capabilities and sustainable product design. Empowering manufacturers to operate sustainably, Sage X3 provides advanced support for new product introduction, traceability, quality control, non-conformance, and disassembly/reassembly work management. These features enable businesses to effectively manage complex workflows, improve quality, reduce waste, and maintain oversight throughout the product life cycle.

Supporting SMBs by Prioritizing Sustainability

SMBs are the backbone of the US economy and play a significant role in reducing global carbon emissions. While not often resourced like their larger counterparts, Sage’s report, Path for growth: Making sustainability reporting work for SMBs, reveals that small and mid-size business are increasingly prioritizing sustainable practices, with 62% actively implementing policies and 16% participating in sustainability practices with global impact.  participating in sustainability practices with global impact.

To find out more about Sage X3 visit here: https://www.sage.com/en-gb/sage-business-cloud/sage-x3/

Aampe deploys 100 million AI agents to power the next wave of personalization for consumer apps, as it raises $18M 

Posted in Commentary with tags on December 10, 2024 by itnerd

While companies building consumer apps and prosumer tools invest heavily in personalizing user experiences through product usage data, teams still manually craft the workflows that deliver those personalized moments. Today, Aampe reveals it has deployed over 100 million intelligent agents into consumer applications running across four continents. Businesses that have deployed Aampe agents include some of the leading food delivery and on-demand apps in South and Southeast Asia, top sports and fitness apps in Europe, as well as major fintech and entertainment apps in the U.S. The agents are managing on the order of 15-200 billion decisions every week that determine product surface interactions. The company is announcing $18M in Series A funding led by Theory Ventures bringing Aampe’s total funding to $27.3M to accelerate the adoption of its agentic infrastructure. Z47 is also participating in the round.

Conventional approaches to personalizing digital products have relied on humans manually creating rules and segments to determine what users see and when. This approach — unchanged for over a decade — requires teams to manually orchestrate the message or product surface that will best serve the end user’s interests, whether they’re making a purchase, evaluating content options, or trying new features. With consumer preferences rapidly and continually changing, the conventional approach creates a massive human bottleneck and non-scalable operational workload.

Aampe’s infrastructure takes a fundamentally different approach: deploying a unique AI agent for each user that continuously learns from interactions and intelligently decides what to show, when to show it, and most importantly, whether to show anything at all. Designed to continuously monitor usage and engagement data, each agent skillfully observes and learns the user’s changing preferences. Agents are then responsible for translating inferences into optimal management of the user’s interactions with the product — enabling genuine 1:1 personalization even for products that serve tens of millions – or more – users every day.

Founded in 2020 by a trio of scientists, Aampe emerged from a unique combination of expertise. Meinshausen, who previously co-founded PaySense (acquired by Prosus/PayU for $185M), met co-founder Schaun Wheeler in a U.S. Army Intelligence Analysis unit in 2009. Along with Sami Abboud, a former semiconductor engineer and neuroscience PhD, the founding team combines backgrounds in cognitive and behavioral science, engineering, and experimentation. They’ve harnessed their specialized backgrounds to design a new AI architecture for user interaction. 

Rather than using traditional machine learning or generative AI alone, Aampe’s infrastructure leverages a subset of AI called reinforcement learning to enable continuous, parallelized experimentation. Each agent learns and adapts in real time, helping their user manage their attention and make complex choices in a world of material and content abundance. The agents operationalize their decisions by intelligently managing a range of existing product and marketing tools – including data platforms and warehouses, marketing delivery platforms, and product analytics tools, allowing companies to extract more value from their current technology investments.

The company’s privacy-centric approach, using zero-PII storage practices and anonymized behavioral patterns, has already attracted major consumer businesses across Southeast Asia and North America. The company has already deployed over one hundred million (100,000,000) agents for enterprise customers across 4 continents. As Aampe scales, it plans to double its team by the end of 2025, focusing on helping enterprise customers successfully migrate their workflows and adopt agentic infrastructure into their organizations.

Looking ahead, Aampe aims to power the next generation of consumer applications through its easy-to-deploy agentic infrastructure. While their earliest applications focused on on marketing and messaging channels, Aampe has been rapidly extending their agents capabilities to manage the entire user experience—from interface layouts to feature discovery—enabling every interaction to adapt continuously to every user and their preferences at any given point in time

Operational Costs of VDI Outweigh Promised Benefits, say IT workers

Posted in Commentary with tags on December 10, 2024 by itnerd

 Nexthink has announced research showing that Virtual Desktop Infrastructure (VDI) procurement and management processes are riddled with contradictions. The survey of 1000 frontline IT workers found that:

  • 92% say the employee experience is an important consideration when choosing a VDI solution
  • However, 91% admit that cost considerations trump performance when choosing a provider
  • 95% believe that VDI offers an equal or better experience than desktops
  • Yet 92% confess that it has primarily been designed to make life easier for IT, rather than the end-user

The cost of these contradictions is significant, with a third of organizations (31%) reporting daily VDI issues that require L3 VDI specialist support, and a further 40% having them on a weekly basis, as L1 and L2 support are often unable to manage the complexity of VDI. This means that, despite a key driver of VDI deployment being the ability to better control costs, enterprises are having to spend huge sums on operationalization and maintenance.

The confusion over VDI is further compounded by the fact that a substantial proportion of these escalated issues were not necessarily specific to VDI. Application functionality failures (54%) and slow performance (47%) accounted for two of the top three most reported issues to IT teams, neither of which are necessarily related to VDI.

In order to address these issues, businesses need a unified view over all VDI sessions with end-to-end visibility and automated workflows to enable remediation with minimal interruption to the user experience. Moreover, having instant insight into where problems are occurring can remove the blame game between functions and enable better collaboration both within IT departments and with the wider organization. 

To find out more about the challenges of VDI management, click here for the full report.

Rogers Xfinity introduces Storm-Ready WiFi

Posted in Commentary with tags on December 10, 2024 by itnerd

Rogers today announced the launch of Rogers Xfinity Storm-Ready WiFi, an innovative new product designed to keep customers connected when there is an outage.

Rogers Xfinity Storm-Ready WiFi brings Rogers advanced network technology together with a device that automatically switches to a cellular backup connection when there’s a network or power outage. The device and battery backup seamlessly keep customers’ homes online so they can work and stream without interruption.

The launch of Storm-Ready WiFi follows the company’s recent introduction of Rogers Xfinity, a suite of in-home services that leverage Comcast’s world-class product and technology platform.

Rogers Xfinity Storm-Ready WiFi delivers:

  • Extended Battery Backup
    Keep streaming for up to four hours during a power outage with a rechargeable battery backup
  • Enhanced Reliability
    Automatically switches to Rogers cellular network when the power or primary internet service is interrupted with real-time connection and battery status notifications on the Rogers Xfinity app
  • Simple Setup and Seamless Integration
    Ready in minutes and seamlessly integrates with Rogers Xfinity Internet
  • Stronger WiFi Coverage
    Device provides enhanced coverage, doubling as a WiFi extender for everyday use, making it our best WiFi Boost Pod ever.

Rogers Xfinity Storm-Ready WiFi is now available for customers in British Columbia, part of Rogers commitment to deliver innovative products to Western Canada and will be rolling out across the country in February. Customers can pre-order their Storm-Ready WiFi device today or visit Rogers.com for more information.

MacWeb Unleashes Bare Metal Mac Cloud Services Featuring The M4 and M4 Pro Apple Silicon

Posted in Commentary with tags on December 10, 2024 by itnerd

MacWeb, a provider of on-demand, bare-metal cloud services for Apple developers and IT teams, has launched three dedicated Mac mini configurations powered by Apple’s latest high-performance M4 and M4 Pro chips. These new offerings, based on the world’s fastest CPU core, provide developers with unparalleled performance, scalability, and affordability — enabling them to accelerate development workflows and boost productivity.

MacWeb’s new Mac mini cloud service offers three tiers to meet the diverse needs of power users:

  • MacWeb Base M4: Perfect for providing virtual remote desktop and priced at only $99 per month, this Mac mini tier provides a cost-effective solution for small to medium-size businesses, schools, and universities.
  • MacWeb Power M4 Pro: Ideal for more demanding workloads such as application development and testing, this tier offers a significant performance boost for faster build times and enhanced productivity. Priced at $199 per month, this cloud Mac mini service uses the M4 Pro chip with 12-core CPU and 24GB unified memory.
  • MacWeb Ultimate M4 Pro: Designed for mission-critical production applications and AI models, this tier delivers unparalleled performance and robust storage for the most demanding tasks. Priced at $299 per month, this cloud Mac mini service offers a 14-core CPU, 20-core GPU, and 64GB of unified memory.

MacWeb also continues to offer its popular M2-based Mac mini cloud services, providing developers with a range of options to meet their specific needs and macOS version requirements.

Thunderbolt 5 local networking now available in the cloud for M4 Pro-based services

Experience blazing-fast file transfers and seamless connectivity. Built into the latest Mac mini models with the M4 Pro chip, Thunderbolt 5 enables 80 Gbps of bi-directional bandwidth and is up to 800% faster than 10G ethernet. Thunderbolt 5 unlocks high-speed clustering of Mac minis, allowing developers to combine multiple systems for demanding workloads like AI, video editing, and software testing, creating a powerful and scalable solution in the cloud.

In addition to exceptional performance, MacWeb’s new M4 Mac mini cloud service offers:

  • Instant activation: Get started in minutes with easy setup and instant access to your dedicated Mac mini.
  • High availability: Enjoy a reliable and secure cloud environment with 99.9% uptime.
  • Custom configurations: Tailor your cloud environment to your specific needs with customizable configurations, such as cluster nodes for distributed computing, and tap into expert consulting from MacWeb’s dedicated support team.

New Supply Chain Visibility & Risk Research Reveals Containers Have 600+ Vulnerabilities On Average

Posted in Commentary with tags on December 10, 2024 by itnerd

NetRise has released a new report that explores software compositions, vulnerability risks, and non-CVE risks in different asset classes in every organization’s software supply chain. The report analyzes the scope and scale of the components and risks found across 70 of the most commonly downloaded Docker Hub container images.

Key findings from NetRise researchers include:

  • After analyzing 70 randomly selected container images from 250 of Docker Hub’s most commonly downloaded images and generating a detailed SBOM, NetRise discovered that each container image had an average of 389 software components.
  • NetRise found that one in eight components had no software manifest—they lacked the formal metadata typically found in manifests and details about dependencies, version numbers, or the package’s source. 
  • The average container had 604 known vulnerabilities in the underlying software components, with over 45% being 2 to 10+ years old; over 4% of the 16,557 identified CVEs with a Critical or High CVSS Severity ranking were weaponized vulnerabilities known by botnets to spread ransomware, used by threat actors, or used in known attacks; 4.8 misconfigurations per container, including 146 “world writable and readable directories outside tmp,” the containers had overly permissive identity controls with an average of 19.5 usernames per container. 

You can read the report here.