Archive for TCL

A Follow Up To My Experience With TCL’s Service Team

Posted in Commentary with tags on September 2, 2022 by itnerd

I recently had some of the backlights of my TCL 43″ TV fail. That gave me the opportunity to upgrade to a new TCL 50″ TV. But that still left me with what to do with the 43″ TV. Ideally I would like to get it repaired so that I could resell it and make sure that it didn’t end up in a landfill site. But I have had issues with TCL’s support in the past. In my review of the 50″ TV, I said this:

Now, before I wrap things up, I’d like to point out one thing about TCL. Their support in my experience has tended to not be that good based on my previous interactions with them. Though that was about 18 months ago and maybe they have improved things since then. I guess I am about to find out as I have a request into them to get my old TV repaired. But the reason why I am pointing this out is that a company who makes a product adds value to it by having good support so that if you need it, they can help you. Conversely, if a company doesn’t provide good support, it detracts from the value of the product. And because of that, I feel I feel it is important to let you know how a company is going to treat you before you put down your hard earned money.

Let me describe how my service experience went. First I filled out a form on their contact us page asking TCL where I could take the TV for repair. That was on Friday night. On Sunday afternoon I got a reply saying that TCL has no repair centres, and then the customer service rep. tried to walk me through resetting the TV as they felt that this was a software issue. I told them that I had done the troubleshooting that they were suggesting and reiterated that any suggestions that I could for a place to take it to repair would be welcome. But they didn’t offer anything on that front.

Undeterred, I called them the next day. The first time I called them I was told by an automated system that there would be a 13 minute wait. But I did have the option of requesting a call back. So I chose that option and hung up.

Three hours later, no call back. #Fail.

This is where I will point out to TCL that if you have a service that allows your customers to schedule a call back, you need to actually call them back or you look like you don’t care about your customers.

So I called back and got through in three minutes. I asked the customer service rep where I could take the TV for repair. The rep put me on hold as he didn’t know the answer. Then came back and told me that they didn’t have authorized repair centres. So I should take it to anyone who is “qualified” to repair TVs. I thanked him and hung up.

Some free advice for TCL. Not having authorized repair centres really makes your products look second hand when compared to compared to competitors who do. Not only that, TV sets should not be considered to be “disposable items” in an age where diverting e-waste from landfills is a thing. Thus you need to give those who purchase your products options in terms of repair so that the life of your products is extended. By doing that, it enhances the value of your products and how you as a company is perceived.

Since TCL said I was on my own, I did some research and came across an article which listed the alleged best TV repair operations here in Toronto. I contacted all of them via their contact forms, but the only one who responded via email was Action TV Repairs. A person named Harjinder responded in under an hour and gave me an address to bring the TV to. Which turned out to be his home in Mississauga ON. I handed the TV to his wife and within two hours I got an email from them telling me that I needed to replace all the backlights as they would all eventually fail and just replacing two would result in the picture having uneven brightness levels. Total cost: $250 all in. I told him to go ahead. Two hours after that he emailed me to say it was ready which blew me away in terms of how fast he was able to repair the TV. I picked the TV up the next day, but not before he demonstrated that everything was working. I paid him cash and I was on my way.

I was impressed by Harjinder and the level of service that he provided. If you need a TV repaired, I would recommend Action TV Repairs without hesitation. I’ve since factory reset the TV and I will putting ads on Craigslist and similar services so that I can find a new home for this TV.

So, it’s clear that TCL has some improvements to do on the customer service front. And if they wanted a model to copy, Harjinder form Action TV Repairs would be my choice for them to copy. He went above and beyond to get my TV repaired and I can’t thank him enough and I would recommend him without hesitation. So in this case, I guess that assuming that I can sell the TV, all’s well that ends well I guess.

Review: TCL 50″ Class 5-Series 4K QLED Dolby Vision HDR Smart Roku TV – Model 50S535-CA

Posted in Commentary with tags on August 29, 2022 by itnerd

Early this week my 43″ TCL Roku TV decided to misbehave. Specifically, half the backlight decided to die. Since the TV in question is 4 years old, I wasn’t surprised. So I took it out of service and I’m reaching out to TCL to see where I can get it looked at and how much it would cost to repair. Assuming of course it can be repaired. But due to the fact that I don’t know how long that will take, I decided to just replace it. And if it cannot be repaired, I will dispose of it responsibly. My requirements were simple, I wanted a Roku TV as my wife and I like what that platform offers. Plus I wanted some form of HDR beyond the edge lit HDR that the 43″ TCL TV had. So after looking around for a bit and a trip to Walmart, I got this:

This is the TCL 50″ Class 5-Series 4K QLED Dolby Vision HDR Smart Roku TV – Model 50S535-CA. That’s a mouthful. And in case you’re wondering what you’re looking at, I was watching a race bike build video when I took this picture. You can watch the video in question here if you’re interested as I find these bike build videos oddly satisfying to watch. This is a 50″ TV with a full array local dimming LCD panel. That’s important because on paper, it should give you a decent level of HDR because it can adjust the light levels of specific zones of the LCD panel to display darker blacks and brighter colours. More on that later. This TV is advertised as an “edge to edge” panel. But as you can see from the picture, it isn’t “edge to edge” as there are clearly bezels that you can’t miss. What I think TCL has done to make the “edge to edge” argument is extended the display glass to the edge of the display and is using that to call the display “edge to edge”. Which is a #fail as there are some people who will expect an “edge to edge” display, and get this home and be disappointed when they see it for the first time. I say that because there are TVs that can legitimately say that they are “edge to edge” and this is clearly not one of them. Thus I would suggest that TCL should yank those words from their marketing for this TV for that reason.

Let’s look at the connectivity that you get:

You get four HDMI ports. The fourth one is a eARC port which is where I plugged my TCL soundbar into. I plugged my computer that I use for Zwift into port number one and have two HDMI ports left over. You an Ethernet port, a cable/antenna port, a USB port, a analog AV in port for devices that connect using composite connectors. It does require a 3.5mm cable that was included in previous TCL TV’s, but is not included on this one for some reason. Finally you also get a headphone jack and a SPDIF digital audio optical cable connection. In terms of mounting options, it supports 200mm x 200mm VESA mounting options which is what I use. And there are additional screws for that in the box (though I used the one that came with my stand as they are longer). You can also use the included feet if VESA mounting isn’t an option for you. In terms of connectivity beyond Ethernet, it also comes with WiFi 5 (802.11ac) which is a shame because WiFi 6 (802.11ax) is the new hotness and all devices in 2022 should have WiFi 6 as far as I am concerned and it would future proof this TV to a degree. Having said that, WiFi 5 still works just fine for this TV for your streaming purposes. I’ll also note that there’s a Roku remote in the box. But you can also pair it with a Roku voice remote as well to give yourself some extra functionality. But keep the remote that comes with the TV as you’ll need it if you reset the TV back to factory defaults.

In terms of audio, this TV supports Dolby Digital Plus and has two built in speakers that utilize that. However while the built in speakers have decent audio quality, I will say that they’re really intended for those who want to make do with them until they get a soundbar or surround sound system as that will give the best possible audio. Speaking of which, this TV is able to route Dolby Digital Plus through my my TCL soundbar and I got great audio that way.

The real star of the show is the display. This is a 4K full array local dimming panel that supports a wide colour gamut (1.07 billion colours) which results in the panel having HDR10 (meaning it can hit 1000 nits of brightness) and Dolby Vision certification. The big difference between Dolby Vision and the HDR10 standard is that Dolby Vision uses dynamic metadata to tone-map the image on a per-scene or per-frame basis. This means that Dolby Vision content can adjust the brightness, color, and sharpness to better conform with the capabilities of the display. This results in a more “accurate” image that better preserves the creator’s intent compared with competing technologies like HDR10. Dolby Vision has a few other benefits, like support for up to 12-bit video at a peak brightness of up to 10,000 nits, although no displays are currently capable of such levels of brightness.

Now all of that sounds great, but let’s go into the weeds a bit with this specific TV. If you read this story on HDR panels, I said this about full array local dimming panels:

This is the next best option as this technology is much cheaper than OLED and produces great HDR visuals. It does that by having a number of “zones” for the backlighting system that can individually adjust to give you the level of light required to display the content as dark or bright as required. And the number of “zones” is what you need to pay attention to. I would say that if a display doesn’t have something north of 500 zones, you won’t get the same level of HDR quality as OLED. Or put another way, the more zones, the better the HDR performance. 

Now TCL on their website only mentions that this class of TV has “up to 80 zones” which I assume you get 80 zones if you spend the bucks to get their 75″ TV which is the top end model for this class of TV. Or put another way, there are less zones in play here on this 50″ TV. I am guessing that they don’t want to get called out on having less zones in their smaller TVs. Having said that, while this doesn’t reach anywhere near the levels of contrast of an OLED panel, it destroys edge lit panels rather easily and produces surprisingly good levels of contrast and brightness with minimal levels of blooming. By that I mean that you would have to find something like a space scene from a movie like Star Wars or something like that to find blooming, and you would have to look for it. But the bottom line is that anything that I tossed at it looked better than what I was expecting. Which given the fact that the panel has less than 80 zones to work with is impressive. For those of you who are control enthusiasts, you can download the Roku app and get into the settings of the TV to really tweak the picture the way you want. I’m not that guy so I didn’t do that.

Then there’s the motion clarity. Given that this is a 60Hz panel, it was surprisingly good as I couldn’t find any sort of tearing or motion blur. That’s likely due to TCL’s AiPQ Engine which “optimizes color, contrast, and stunning clarity for an unrivaled 4K HDR experience.” Thus movies and TV shows look great on this panel based on my testing. Having said that, even though this panel has a game mode, PS5 and Xbox One users should really look elsewhere as you want a 4K 120Hz panel with adaptive refresh rate support for the best possible game experience on those consoles. Ditto for PC gamers who care about high refresh rates.

Speaking of that game experience, my wife did an indoor ride on the Zwift platform to test that game experience out as this TV is connected to a Windows 10 PC with a Nvidia 1060 video card. She reported that the game looked even more realistic than before. So much so that on rolling hills within the game gave her video game related motion sickness much faster than with the old TV. A testament to the quality of the picture I suppose. For the record, we run Zwift at 1440p @ 60 Hz.

The TV uses the Roku platform and there’s really not much to say about it because it’s a relatively stable and easy to use smart TV platform that has a ton of streaming options including their own Roku Channel which has free watch on demand and live broadcast options. On top of that, this TV also supports HomeKit so that those of us in the Apple ecosystem like yours truly can leverage this within the home app to do things like turn off the TV automatically when everyone leaves home. There’s also AirPlay 2 support which my wife and I leverage to do Apple’s Fitness+. I will note that the implementation of HomeKit by Roku still has some rough edges around it. The most visible rough edge is that you can turn off the TV and it will show as “off” in the Home app. If you look at the Home app an hour or two later, the TV will show as on and being at the home screen. But the TV actually isn’t on if you physically look at it. In other words, the TV doesn’t always report its status to HomeKit properly. This issue has been around since Roku first rolled out HomeKit and they really need to clean that up as other TV’s with HomeKit support that I’ve seen don’t do that. Other than that setup was insanely easy as all your Roku selections are stored in the cloud, and HomeKit setup is just like any other HomeKit device. The total time for me to set this TV up was less than an hour which included mounting the VESA bracket for my stand to the TV.

Now, before I wrap things up, I’d like to point out one thing about TCL. Their support in my experience has tended to not be that good based on my previous interactions with them. Though that was about 18 months ago and maybe they have improved things since then. I guess I am about to find out as I have a request into them to get my old TV repaired. But the reason why I am pointing this out is that a company who makes a product adds value to it by having good support so that if you need it, they can help you. Conversely, if a company doesn’t provide good support, it detracts from the value of the product. And because of that, I feel I feel it is important to let you know how a company is going to treat you before you put down your hard earned money.

The TCL 50″ Class 5-Series 4K QLED Dolby Vision HDR Smart Roku TV – Model 50S535-CA goes for $589 CDN which is a good value given what you get. Sure it still isn’t as good as an OLED TV from a picture quality standard, but it beats anything it competes with. Thus keeping the quality of their support in mind, and a couple of the ways that this TV is marketed, I would consider this TV or one of its bigger siblings if you are in the market for a 4K TV with HDR support that doesn’t break the bank.

Review: TCL Alto 6 2.0 Soundbar

Posted in Products with tags on May 15, 2022 by itnerd

Let’s face it. The speakers that are built into your average TV suck. So if you want decent audio, you need a soundbar. But your use case for a soundbar may not include having 5.1 surround sound or 7.1 surround sound. It just may be simply having decent audio. That’s where the TCL Alto 6 2.0 Soundbar comes in. It promises easy setup if you have a Roku TV and “premium sound” via the fact that it is Dolby Audio compatible. Let’s see if they deliver on both those fronts. But first, let’s see what you get in the box:

Besides the soundbar, you get the usual books and paperwork, a remote control, a pair of batteries for said remote control, a power cable, an HDMI cable, and an optical cable.

Looking at the ports on the soundbar, you get an USB port, HDMI port, optical port, an aux port and the power connector.

Now if you have a Roku TV, like I do, then the setup of this soundbar is laughably simple:

  1. Plug the power in.
  2. Connect the HDMI cable from the soundbar to the HDMI ARC port on the TV.
  3. Turn on the TV and follow the prompts.
  4. Done. Declare victory and have a beer.

For those of you who don’t have a Roku TV, you have the option of setting up via HDMI or optical depending on your use case. But if you do have a Roku TV, this ease of setup means that it also fully integrates with the Roku remote that you already have. Meaning that you can completely ignore the remote that comes with the soundbar. I like that as it cuts down on the number of remotes that I have to deal with.

Now about that sound part. The soundbar when it’s positioned properly has a very large sound stage with clear dialog and decent bass. It’s not going to blow you away with the quality, but it will be better than the speakers that your TV comes with, and you will be able to hear little details in movies and video games if you use those on your TV.

It also has Bluetooth connectivity so that you can stream audio from your phone or tablet for example. And one thing that I really like is that this soundbar isn’t constantly broadcasting it’s availability via Bluetooth. Thus someone won’t be able to prank you by playing sounds on it at 3AM. The only downside is that you either need to use the remote control to put the soundbar in pairing mode, or you have to walk up to it to do the same thing. In any case, playing music on it sounds great with a fair amount of detail and the same large sound stage that you get when watching movies.

Having said that, I do have a few gripes:

  • There’s no way to tweak the soundbar to get the audio the way you want it. TCL is marketing this as a plug and forget solution. But it would have been nice for people who want to tweak the bass for example to have a way to do that. Though I will note that Roku TVs do have a limited ability to do this sort of things.
  • Documentation is sparse. TCL could have done a better job of documenting how this soundbar works. Especially how it works with a Roku TV so that I didn’t have to randomly press buttons and go through menus to figure out how to get the best out of this soundbar. Which it turns out that I had a limited number of options, as in one, when I pressed “*” when inside a Roku channel or when using a device attached to it such as my computer. By doing that I was able to go to the sound options and choose if I wanted the sound balanced for TV, movies, or music.

The best part of this soundbar is the price. In Canada, it goes for $109 CDN. But if you look at Amazon, you can get it for less if you wait for it to go on sale. I’d recommend this soundbar for anyone who lives in an apartment or a small room that can’t wire up a surround sound system, but still wants half decent audio. And if you have a Roku TV, then it’s a total win. As long as you don’t expect that you’re going to be able to tweak the settings of the soundbar beyond a few basic settings, you’ll be happy with the TCL Alto 6 2.0.

Best Buy Pulls TCL Google TVs Due To Slow Buggy Software

Posted in Commentary with tags , on December 16, 2021 by itnerd

This could not come at a worse time for TV maker TCL as a lot of TVs are sold during the holidays. Retailer Best Buy has pulled some of their TVs from sale according to The Verge:

Best Buy — the exclusive US retailer of the TCL Google TVs — has abruptly removed both models from its store listings, and TCL confirms to The Verge that there are issues being ironed out.

Some early buyers of the 6-Series with Google TV (model R646) have complained about what they describe as a buggy, sluggish user interface. I myself have been reviewing a 65-inch model over the past couple weeks, and while the Google TV home screen seems to work relatively well, it didn’t take long for me to notice some general slowness when pulling up and going through the settings menu. There can also be a lag before the TV reacts to remote control commands. My roommates have observed crashing apps and a few instances where the TV itself froze and became unresponsive. Some online reviews cite more annoying problems that require unplugging the TV altogether.

This isn’t a good look for TCL as they are known for selling a lot of TV that are feature rich at a good price. The net result is that people will likely look elsewhere for their next TV this holiday season.

TCL Probed By DHS Over Accusations Of Back Doors In Their TVs

Posted in Commentary with tags on December 23, 2020 by itnerd

Apparently the Department Of Homeland Security is probing Chinese based TV maker TCL over accusations that their Android TVs have backdoors that facilitate data theft:

The acting head of the U.S. Department of Homeland Security said the agency was assessing the cyber risk of smart TVs sold by the Chinese electronics giant TCL, following reports last month in The Security Ledger and elsewhere that the devices may give the company “back door” access to deployed sets, The Security Ledger reports. Speaking at The Heritage Foundation, a conservative think tank, Acting DHS Secretary Chad Wolf said that DHS is “reviewing entities such as the Chinese manufacturer TCL.” “This year it was discovered that TCL incorporated backdoors into all of its TV sets exposing users to cyber breaches and data exfiltration. TCL also receives CCP state support to compete in the global electronics market, which has propelled it to the third largest television manufacturer in the world,” Wolf said, according to a version of prepared remarks published by DHS. His talk was entitled “Homeland Security and the China Challenge.” 

As reported last month, independent researchers John Jackson — an application security engineer for Shutter Stock — and a researcher using the handle Sick Codes identified and described two serious software security holes affecting TCL brand television sets and would allow an unprivileged remote attacker on the adjacent network to download most system files from the TV set up to and including images, personal data and security tokens for connected applications. The flaw could lead to serious critical information disclosure, the researchers warned. Both flaws affect TCL Android Smart TV series V8-R851T02-LF1 V295 and below and V8-T658T01-LF1 V373 and below, according to the official CVE reports. In an interview with The Security Ledger, the researcher Sick Codes said that a TCL TV set he was monitoring was patched for the CVE-2020-27403 vulnerability without any notice from the company and no visible notification on the device itself. In a statement to The Security Ledger, TCL disputed that account. By TCL’s account, the patched vulnerability was linked to a feature called “Magic Connect” and an Android APK by the name of T-Cast, which allows users to “stream user content from a mobile device.” T-Cast was never installed on televisions distributed in the USA or Canada, TCL said. For TCL smart TV sets outside of North America that did contain T-Cast, the APK was “updated to resolve this issue,” the company said. That application update may explain why the TCL TV set studied by the researchers suddenly stopped exhibiting the vulnerability. 

In his address on Monday, Acting Secretary Wolf said the warning about TCL will be part of a broader “business advisory” cautioning against using data services and equipment from firms linked to the People’s Republic of China (PRC). This advisory will highlight “numerous examples of the PRC government leveraging PRC institutions like businesses, organizations, and citizens to covertly access and obtain the sensitive data of businesses to advance its economic and national security goals,” Wolf said. “DHS flags instances where Chinese companies illicitly collect data on American consumers or steal intellectual property. CCP-aligned firms rake in tremendous profits as a result,” he said.

As far as I can tell, this is restricted to Android powered TVs that TCL makes. I have a Roku powered TCL TV that don’t appear to be affected. But this highlights the fact that if you put something on the Internet, smart or otherwise, it’s a risk. So if this concerns you, and if you have one of these TVs, you should unplug it from the Internet. Though these TVs never saw the light of day in Canada.

Review: TCL 43″ Class 4-Series 4K UHD HDR ROKU Smart TV – 43S425-CA

Posted in Products with tags on November 19, 2018 by itnerd

UPDATE: Before I get into the review, I have to highlight the fact that the customer service provided by TCL is abysmal. They don’t answer your questions, and I am pretty sure that the will say anything to make you go away. That’s not cool if you’re spending a lot of money on a 4K TV. So if you’re interested in a TCL TV, I would keep that in mind and if that concerns you, you might be better off spending your hard earned money elsewhere. 

If you are Canadian, you likely haven’t heard of TCL. But they’re the fastest growing TV brand in the world. And as of November they’re entering the Canadian market with three ranges of TVs to offer consumers something at every feature point. The entry level is the 3 Series, the mid-range is the 4-Series, and the high end is the 6-Series. I figured that the bulk of TCL’s sales is going to be in the 4-Series range with a maximum size of 65″. Thus I requested and got this:


Meet the TCL 43″ Class 4-Series 4K UHD HDR ROKU Smart TV. I’m going to go right to the price and say that’s it’s $399 CDN and here’s what you get for your money:

  • 4K Ultra HD Resolution
  • High Dynamic Range (HDR) Technology
  • 4K Creative Pro upscaling engine
  • 120Hz CMI effective refresh rate
  • Dual-band 802.11ac Wi-Fi & Ethernet port
  • Built in Roku OS which allows you to stream 150,000 movies & TV episodes across thousands of streaming channels

In terms of ports, here’s what you get:


From the top you get the following:

  • USB Port
  • Ethernet
  • Three HDMI
  • Cable Input
  • Analog port that requires a special cable
  • Headphone jack
  • Optical Audio

Another HDMI port or two would have been great. But this is a good amount of ports. And the fact that they are recessed means that if you wall mount this TV, you will still have decent access to the ports.

The first thing that you’re going to notice is the user interface. You’ll see items like “Playstation” and “Cable Box” complete with a live preview. That makes it easy for anyone to use the TV because everything is labeled in a clear and easy to understand manner rather than “HDMI 1” and “HDMI 2”. So much so that my wife who has been known to not watch TV if I am not around to turn it on and switch it to the right device, figured out how to turn this TCL TV on and find a movie to stream without me being present. That’s pretty impressive. So is the setup process. It took maybe about 20 minutes to walk through the menu driven setup process which not only helps you to set things up but to download updates to the Roku OS.

Now I am not a fan of smart TVs. But the built in Roku OS makes this TV a winner. I love Roku products and they have integrated their technology extremely well into the OS. Using a single remote you can watch TV as well as watch everything from Google Play to Netflix. Plus you can download the Roku remote app to your Android or iOS phone to not only give you access to the private listening function which will allow you to route the audio via your phone to a pair of headsets, but it gives you access to some advanced functions to tweak the picture quality and to enable the TV’s “Fast TV Start” mode which will allow the TV to fire up immediately and maintain a WiFi connection to enable updates to the Roku OS be downloaded when the TV is idle. You also get the voice search function which is absent from the remote that comes with the TV. If I had one tip for TCL, they should consider including the more advanced remote that allows for voice search and private listening so that the person buying one of their TVs doesn’t need to download the Roku remote app to do all of that.

But the thing that you care about is the picture quality. It’s shockingly good. HD content via my Rogers box is bright, vivid and detailed. Sport broadcasts look amazing with no motion blur whatsoever. But when you throw 4K content at it, this TV really comes into its own. The TV supports HDR10 from devices like the Xbox One X where games like Shadow Of The Tomb Raider look amazing. Plus any content off the Roku 4K channel simply pops to life. One interesting test that I did is to use the Zwift virtual cycling platform via my MacBook Pro connected via HDMI in 4K. I could now see cracks in the pavement while riding as well as individual blades of grass which was not present at 1080P. Plus the motion was very smooth with no motion blur of any sort. The picture at worst is easily competitive with the big name TV makers out there. As for sound quality, it’s actually pretty decent seeing as the sound from most TVs is sub par for the most part. But the catch is that you have to have the right environment because the speakers are rear firing. Thus they need something like a wall in front of them in a smaller room to perform at their best. Having said that, I suspect most of you will still go out to source a sound bar anyway.

Here’s the bottom line. I would highly recommend this TV to anyone who is looking for a high quality 4K TV and doesn’t want spend big name money. It is also great for someone who is not as “tech savvy” as I am as it so easy to use. It impressed my wife and I so much that TCL won’t be getting this TV back as it is that good. At a price of $399 CDN, you really can’t go wrong with the 43″ Class 4-Series 4K UHD HDR ROKU Smart TV from TCL. Just download the Roku remote and you’re good to go.

TCL Announces Roku Powered Lineup For Canada

Posted in Commentary with tags , on November 1, 2018 by itnerd

TCL today announced pricing and availability of its new TCL Roku TV models in Canada. The much-anticipated portfolio for Canada includes three lines of TCL TVs that merge superior picture quality with the industry’s best smart TV experience – the award-winning 6-Series boasting Dolby Vision HDR technology, critically acclaimed 4-Series with stunning Ultra HD picture quality, and the simply smart 3-Series featuring a high definition display, all running the Roku OS to deliver more than 150,000 movies and TV episodes.

While all TCL Roku TVs are powered by the Roku OS, each of the three series delivers a unique combination of design, features and performance to fit the needs of every consumer. Crowning TCL’s lineup, the premium 6-Seriesis available in a 55” model (55R617-CA) for $849 and a 65” model (65R617-CA) for $1249 at your favorite retailer. The other models are also available now, starting under $400 for the 43” 4-Series (43S425) screen size while the 3-Series starts with a 32″ model (32S325) at less than $200.

TCL Roku TV 6-Series: Powerful Performance

Elevating the home entertainment experience with enhanced voice capabilities through its first-class smart TV operating system, the new TCL 6-Series combines stunning 4K high dynamic rangepicture performance and powerful stealth metal design for a superior TV experience. The set supports Dolby Vision, a comprehensive and premium HDR solution, as well as open HDR and now boasts HDR Performance Package Pro to further elevate the experience. Leveraging the HDR technology that powers Dolby’s most advanced cinemas around the world, Dolby Vision on the 6-Series TV transforms viewing experiences in the home by delivering greater brightness and contrast, as well as a fuller palette of rich and detailed colors. Dolby Vision is an end to end ecosystem embraced by major Hollywood studios, global content distributors, and OEMs worldwide. More than 200 hours of episodic content and 240+ movies are available in Dolby Vision via OTT streaming or 4K UHD Blu-ray disc.

To achieve impressive High Dynamic Range performance, the 6-Series TVs deliver unmatched contrast ratio among LCD TVs using TCL’s Contrast Control Zones® technology to identify bright and dark areas in each frame of content and control each zone within the frame to yield striking contrast between light and dark areas. The new 2019 6-Series features an impressive 96 zones for the 55” model and 120 zones for the 65” model.

HDR Performance Package Pro on 6-Series televisions also feature Wide Color® Gamut with NBP Photon technology for even more realistic colors. TCL’s NBP Photon technology (Nano Band Phosphor) is an innovative combination of high-output LEDs with precision phosphors that deliver a palette on 6-Series TVs nearly matching the DCI-P3 reference color standard found in the professional equipment used by Hollywood content creators. Just as a director envisions the brilliant and saturated colors of a movie using the best camera and display technologies available, the color performance of the 6-Series accurately recreates the vibrancy of the director’s vision in your own living room.

While NBP Photon technology helps ensure vibrant colors, an all-new iPQ Engine® intelligently tailors precise colors based on the capability of each TV to maximize coverage of the DCI-P3 Hollywood color reference standard. Using intelligence gained in TCL’s deep vertical integration throughout the production supply chain and employing this intelligence via an algorithm that monitors performance on each 6-Series, TCL’s iPQ Engine controls the colors so that each TV’s performance consistently delivers an accurate image across the color spectrum for an out-of-the-box experience that’s closer to reality.

Additionally, TCL utilizes HDR Pro Gamma technology to create a custom tone map for different environments to accurately reproduce details so they remain easily visible in any lighting condition. To deliver impactful HDR performance in any viewing environment – from dark home theaters to bright living rooms – TCL’s new HDR Pro Gamma feature ensures every detail is captured in HDR entertainment content and is perfectly visible. The 6-Series offers picture settings available for dark home theaters (HDR Dark), moderately bright living rooms (HDR Normal), and even the brightest sunlit spaces (HDR Bright) so that stunning HDR is available anytime and anywhere.

TCL Roku TV 4-Series: Stunning Picture

The 4-Series marries 4K high-dynamic range, which delivers bright and accurate colors for lifelike viewing, with a super slim elegant design for an upscale TV experience. Offering stunning Ultra HD picture quality with four times the resolution of Full HD, as well as 4K upscaling to display other content in near-Ultra HD quality, the 4-Series 4K HDR TCL Roku TV also includes a dual-band Wi-Fi to capture every moment.

TCL Roku TV 3-Series: Simply Smart

The 3-Series is TCL’s most versatile series with smaller sizes to fit every room in the house, even on a kitchen countertop. These models featurea high definition display, paired with an advanced refresh rate and dual-band Wi-Fi, housed in a sleek design so they look great powered on or off.

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Palm Rises Fron The Dead

Posted in Commentary with tags , on January 6, 2015 by itnerd

Remember the Palm Pilot. Well, back when smartphones were in their infancy…. That would be around the early 2000’s….. My generation had Personal Digital Assistants or PDA’s. The one to get was the Palm Pilot and I had several of them. They eventually evolved into smartphones before being rendered extinct after the release of WebOS which was their attempt to rescue themselves from extinction.

Fast forward to today and it appears that Palm is back. Chinese manufacturer TCL is in the process of raising Palm from the dead according to this press release:

Palm brand has always been synonymous with innovation throughout its history. As such it has consistently acted as a pioneer of mobile technologies. Now is the time to revive and bring back this pioneer spirit.

To do so, TCL Communication Technology Holdings Limited (“TCL Communication” or the “Company” which, together with its subsidiaries, is referred to as the “Group”; HKSE stock code: 02618) is very proud to announce that it will create a new Palm Inc., a US-based company that will take ownership of the Palm brand. New Palm Inc. will remain a truly Californian, Silicon Valley, based company leveraging on the talents and partnerships of the area.

Now you might not of heard of TCL, but if you’ve seen the Alcatel Onetouch product line, you’ve seen their stuff. So this is for real. TCL is going to bring the following to the table to support the resurrection of Palm:

Palm will be fully supported by the various assets of TCL Communication:

  • A best in class R&D organization, rich with 5000 engineers across 7 R&D centers around the globe
  • The most modern and efficient mobile devices manufacturing facility
  • A top level quality record recognized by the global tier 1 carriers and retailers around the world
  • A cutting-edge supply chain ready for the flexibility required by the market today
  • A global network already serving more than 170 countries and the most demanding customers of the industry with local Sales, Marketing and Technical teams

This should be interesting to watch. Not only to see a brand rise from the dead, but to see if it will have an impact on the marketplace. Stay tuned.