Archive for February, 2018

Canadian Federal Investment Comes On The Heels Of Global Cybersecurity Talent Gap Report

Posted in Commentary with tags on February 28, 2018 by itnerd

With a $508 million infusion of cash and a national strategy, the Canadian federal government has ensured that the broad economic opportunities presented by cybersecurity will live for a news cycle or two. In the wake of Budget 2018, I want to provide some important context for the narrative from a global report released last week – that cybersecurity is already the biggest and most urgent talent gap facing business leaders.

The report from Capgemini’s Digital Transformation Institute shows that cybersecurity represents the biggest gap between demand for skills and internal supply. The demand is quickly becoming a critical issue for businesses, leaving them dangerously exposed to cybercrime and unable to maximize competitive advantage from digitization.

Cybersecurity Talent: The Big Gap in Cyber Protection, recommends a number of tactical priorities for business leaders to help them recruit and retain the best cyber talent:

  • ‘Think outside the box’ when approaching candidates – e.g. people on the autism spectrum are highly skilled at pattern recognition
  • Maximize existing internal skill sets and convert them to fill cyber roles
  • Ensure cybersecurity is integrated across the organization
  • Offer flexible working benefits to retain the best talent

New exFAT/NTFS for USB Supports SAF, Delivers Advanced Android File Management Options

Posted in Commentary with tags on February 28, 2018 by itnerd

Paragon Software has released the third edition of Microsoft exFAT/NTFS for USB On-the-Go by Paragon Software. This application enables an instant, non-root method for transferring files between any Android devices — smartphones, tablets, or Android TVs — and HFS+, exFAT, NTFS, or FAT32-formatted USB flash drives. The new edition supports Android Storage Access Framework (SAF) and comes with new UI options for easier data management. Microsoft exFAT/NTFS for USB by Paragon Software now utilizes the native, built-in Android file manager, providing users more flexibility in accessing USB OTG storages directly – without the need to install additional applications. What’s more, the SAF integration in Microsoft exFAT/NTFS for USB by Paragon Software allows users to access data from USB flash drives directly from SAF-supported third-party applications, such as messaging, cloud storage services, Gmail clients, and others.

The user interface has been updated with new control options that make browsing and opening photos, movies, and documents on-the-go easier than ever. By selecting “Manage Files,” users can easily transfer files from USB devices or between onboard memory and USB, as well as perform file operations including copy, move, rename, delete, and share

New features:

  • Paragon File System Link as Android SAF Document Provider;
  • Integration with built-in Android file manager;
  • Direct access to external storage media without installing third-party utilities such as Total Commander;
  • Advanced third-party applications support:
    •   attach files to e-mail via Gmail;
    •   upload files to cloud storage via Google drive, Yandex.Disk, Dropbox;
    •   send files to contacts directly in WhatsApp, Telegram, Skype.

How Microsoft exFAT/NTFS for USB by Paragon Software works:

  1. Install Microsoft exFAT/NTFS for USB by Paragon Software on your Android device(s).
  2. Connect USB flash drive via USB OTG and mount the necessary file system.
  3. Tap “Browse” and select the desired option:
  4. “Open files” to view files;
  5. “Manage files” to copy, move, delete, or rename files.
  6. To choose your USB volume, tap the hamburger menu and select Paragon File System Link.

For users who prefer to work with Total Commander, Plugin for Total Commander functionality remains the same. Watch this video to see how it works

Microsoft exFAT/NTFS for USB by Paragon Software is available at Google Play: File systems can be purchased separately or as a pack for just $9,99.

Ex Bell Door To Door Sales Rep Claims That He Was Trained To Lie To Customers

Posted in Commentary with tags on February 28, 2018 by itnerd

Well, this keeps getting worse for Bell. Hot off the heels of this report where customers of Bell say they were misled about the costs of their services by door to door sales reps, a former door to door sales rep has come forward to the CBC to say that he was trained to lie to customers:

Krys Weiss contacted Go Public after reading about sales pressure on staff at Bell call centres.

“We misled people at the front door, too,” says Weiss, who sold Bell’s “Fibe” TV, internet and home phone services two years ago in Toronto-area neighbourhoods. Bell subcontracts all its door-to-door marketing to third-party companies.

Weiss describes how he and other other sales reps would be dropped off in a neighbourhood and expected to hit about 60 houses a shift. Working mostly on commission, he says he was desperate to get people to sign up for a “triple play” — TV, internet and home phone.

“You want to do whatever you can to finalize that sale,” he says.

Weiss says he was coached not to mention fine print in contracts, to fudge on prices and internet speeds.  

“I wasn’t telling the whole truth,” he says. “I was only telling the small things and leaving out the big things that could be potential harm for them.”

Now, these sales reps are outsourced, which gives Bell plausible deniability when stuff like this comes up. But you may not know that they are outsourced when they come to your door because of the fact that they’re wearing Bell shirts, and jackets and handing out business cards with the Bell logo on them. I know this because I’ve seen them numerous times in and around our condo trying to sign people up for their services.

In any case, it’s pretty clear that Bell has a serious problem on its hands, and one that requires a fix via the government intervening and saying that their behavior is not acceptable. Either that, or customer simply should dump Bell and tell others not to sign up for their services. Because Bell needs to understand that their bad behavior needs to immediately stop.


Guest Post: NordVPN Discusses OpenMedia’s Protests Against FairPlay’s Planned Website Censorship

Posted in Commentary with tags on February 28, 2018 by itnerd

Today, on Feb 28th, Canadian digital rights advocacy group OpenMedia is planning a protest to fight against website censorship.

OpenMedia has launched as an answer to FairPlay, a Canadian coalition of 25 media corporations that are aiming to push for the rights to block any website accused of piracy – without court oversight.

“Any kind of censorship may lead to abuse of power, blocking of legitimate sites and denial of the basic freedom of speech,” said Marty P. Kamden, CMO of NordVPN. “Piracy is an issue, but it should be solved by providing more convenient access to content rather than by blocking or taking down websites.”

When a user turns on a VPN, their Internet traffic gets routed through an alternative tunnel. They can also connect to a server in a different country – so they can access any website that is blocked in Canada but available elsewhere.

VPNs also encrypt all traffic between a user’s computer and a VPN server, providing privacy and security when browsing the Internet.

OpenMedia has a goal to deliver at least 50,000 public comments to the CRTC in protest of FairPlay Canada. The submission deadline is now extended until March 29th, 2018.


Malaysia Airports and OpenText Create Digital Transformation Framework

Posted in Commentary with tags on February 27, 2018 by itnerd

OpenText a leader in Enterprise Information Management (EIM), today announced that Malaysia Airports will be working with OpenText to develop intelligent automation, predictive analytics, and expanded digital services for passengers at the Kuala Lumpur International Airport (KLIA), including its second terminal klia2. This project will be executed in phases, through a big data analytics and digital platform that will contribute to the Total Airport Experience (TAE) strategic pillar outlined in Malaysia Airports’ five-year business plan.

The development of this unified digital platform will enable Malaysia Airports to differentiate engagement with passengers and other customers, drive operational efficiency, enable passenger productivity and experience, and drive new and existing revenue streams. Data fed into the digital platform from various existing systems will be analyzed with machine learning and artificial intelligence, providing insights for better decision making to enhance passenger experience as well as business and operational excellence.

As a technology partner, OpenText will deliver digital and analytics capabilities through an integrated software suite, including content and big data management, service quality management, customer experience management and asset management.

“As we embarked on an analytics-led digital transformation, we were looking for a technology partner that offered a sustainable, integrated solution. Through the Unified Digital Platform (UDP), we are looking to deliver effective engagement and achieve all-round operational efficiency that we can extend to our passengers,” said Azli Mohamed, Chief Strategy Officer at Malaysia Airports.

The project will kick-start with a mobile application that will help passengers plan their journey. Through the application, passengers can receive real-time notifications on flight status, congestion levels, expected journey times and travel options, as well as airport services such as self-check-in and self-bag drop facilities. With later releases of the app, passengers will be able to access the ‘click and collect’ service which allows them to purchase products online and have them delivered to their boarding gate.

This digital transformation will also benefit Malaysia Airports’ commercial partners such as airlines and retailers, as well as other stakeholders at the airport such as the immigration department. Airlines will be able to verify passengers’ authenticity before they enter a secured area by digitally matching the airlines’ check-in data with passengers’ documents. Airlines will also be notified in real-time of passengers’ whereabouts after check-in, helping to improve the overall efficiency of airport and airline operations.

This project facilitates the collaborative relationship between Malaysia Airports and the Immigration Department of Malaysia, helping to ensure queue management efficiency and incident management through digital escalation processes, as well as allocating resources based on the predictive analytics of passenger flow and volume, thus aiding in seamless immigration and emigration clearance. New security scanning facilities and boarding gate readers will also be employed to ensure seamless end-to-end passenger experience.

OpenText and Malaysia Airports will also collaborate on a Digital Airport Centre of Excellence at Malaysia Airports’ premises. The Centre of Excellence will focus on driving change, with a core emphasis on identifying opportunities for transformation, assessing the impact of new initiatives and in identifying future initiatives through passenger feedback.

Capgemini’s World FinTech Report 2018 Highlights Symbiotic Collaboration As KeyTo Future Financial Services Success

Posted in Commentary with tags on February 27, 2018 by itnerd

The rise of FinTechs continues to revitalize the financial services customer journey; however, many startups have realized they will struggle to succeed alone. With complementary strengths, FinTechs are increasingly looking to symbiotic collaboration with the traditional financial services firms they once sought to overthrow, according to the World FinTech Report 2018 from Capgemini and LinkedIn, in collaboration with Efma. The report examines how FinTechs are transforming the financial services customer journey through better customer centricity and use of emerging technologies; the potential for symbiotic relationships between FinTechs and traditional financial institutions; and the impending role of BigTechs in financial services.

 FinTechs drive revitalization of the financial services customer journey

FinTechs, innovating with emerging technologies, are revitalizing the customer journey through financial services. Competition and rising customer expectations are driving demands for more convenience and personalization. FinTech firms are leveraging both customer data to drive personalized offerings, and providing fast, 24/7 online services that can be accessed from any device.

However, financial services customers have greater trust in the brands of traditional firms versus those of FinTechs, according to the World FinTech Report 2018. For future success, financial services firms must look to continue aligning with customer goals, maintaining trust, and delivering digital, agile, and efficient processes.

 Win-win collaboration opportunity

Unburdened by legacy systems and old-school culture, FinTechs have leveraged new technologies to rapidly respond to customer demands. In fact, the World FinTech Report 2018 reports found that more than 90 percent of FinTech firms said agility and providing an enhanced customer experience are key to competitive advantages, and more than 76 percent cited their ability to develop new products and improve existing products and services as critical to success. The challenge is to scale-up and create financially-viable business models. Although FinTechs have raised nearly US$110 billion since 2009, the report found that most are likely to fail if they do not build an effective partnership ecosystem.

At the same time, traditional financial institutions are adopting many FinTech customer service enhancements, while retaining strengths including risk management, infrastructure, regulatory expertise, customer trust, access to capital, and more. Both traditional and FinTech firms stand to gain from a symbiotic, collaborative relationship.

 Finding the right partner is essential to successful collaboration

This year’s report found that collaboration will be essential to foster long-term success for both FinTechs and traditional financial firms. A successful collaboration is contingent on finding the best partner and engagement model. To develop strong partnerships, firms will have to overcome barriers to collaboration.

According to the World FinTech Report 2018, more than 70 percent of FinTech executives said their top challenges to collaborating with traditional financial firms was their lack of agility, while traditional firms perceive negative impacts on customer trust, brand, and changing the internal culture as their top challenges.

Looking ahead: accelerating collaboration and preparing for the future

The future of financial services is in the hands of both the FinTech and traditional firms that can complement each other’s strengths to meet customer needs and redefine the journey. To help financial services firms accelerate collaboration and foster symbiotic relationships, Capgemini launched a ScaleUp Certification tool. This tool creates a model for collaboration and mutual verification that encourages partnership between traditional firms and FinTechs. While the great unknown is the disruption that will come from BigTechs—the large, multinational technology firms with a huge retail customer base, what is clear is that now is the time for FinTechs and traditional firms to find the right collaboration partner and redefine the path to success.


About the World FinTech Report 2018

Capgemini and LinkedIn, in collaboration with Efma, developed the World FinTech Report 2018 based on a global survey encompassing responses from traditional financial services firms and FinTech firms including

banking and lending, payments and transfers, investment management, and insurance. Questions sought to yield perspectives from both FinTech and traditional financial services firms—exploring various aspects of the customer journey, and key success factors for customer journey enhancement. The survey sheds light on the evolving relationship between incumbents and new-age players with a focus on the FinTech viewpoint, and an analysis that may help both entities achieve business success.

For more information, explore the report website at

FundRequest Raises $12.5M To Fund Open Source Development

Posted in Commentary with tags on February 27, 2018 by itnerd

FundRequest, a blockchain based platform for incentivizing open source development, has recently completedtheir crowd sale where they raised $12.5 million from investors and the public. The token sale also drew some big name investors such as 1kx, an angel fund who pursues companies committed to creating distributed ledger technology-based solutions; Connect Capital, a blockchain and digital asset investment fund; Tetras Capital, a New York City based hedge fund focusing on blockchain and crypto asset classes; and ZestAds, a digital advertising firm with offices in Southeast Asia 

According to FundRequest’s white paper, a majority of the funds raised (60 percent) will go towards developing the platform. Another 15 percent will be allocated to general operations, which includes items like running the supporting organization, rent, and equipment. The remaining 25 percent will be used for marketing, legal, and IT functions.

Investors can expect to see funding enabled in 2018, as well as several important platform integrations including GitHub, StackExchange, and JIRA. HR services like LinkedIn and recruitment agencies like Harvey Nash are in the pipeline for 2019, though of course these deals could come much sooner.

What is FundRequest and What Does it Do?

FundRequest is a blockchain startup dedicated to providing a decentralized marketplace for open source development. The platform directly connects developers to end users, prompting the creation of solutions that can be implemented easily and efficiently. It is an excellent platform for businesses that need help with their open source projects. 

FundRequest requires no prior technical expertise (e.g. coding, blockchain programming) to submit project requests. All a user must do is log in on the app and submit their request. After the request is pre-funded with a smart contract, it is sent to the FundRequest network where other developers can work on a solution together.

 The platform lets companies find diverse talent anywhere on the globe, thanks to the FundRequest decentralized marketplace. It provides access to the thriving gig economy, allowing individuals to collaborate to propose open source solutions. Every party that contributes to the request’s solution is given the opportunity to earn the pre-funded award. This creates a monetary incentive to provide the right solution in a timely manner.

Each request is secured by a smart contract that self-executes as soon as the stipulations of the contract are met. Company funds are only distributed once a viable solution has been proposed. The use of smart contracts guarantees that business don’t give unwarranted prize money to fraudulent developers. In addition, contributors are protected from underpayments or payment withdrawals by the funding company.

FundRequest’s overarching goal is to help individual developers interact directly with projects to foster innovation, collaboration, and blockchain powered solutions.

Learn more at