Archive for September 10, 2020

Zoho Workplace Brings Business Context & Continuity Across Apps, Devices, & Modes of Work

Posted in Commentary with tags on September 10, 2020 by itnerd

Zoho Corporation, today announced Zoho Workplace—a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around a full-featured business mail and cloud office suite, Zoho Workplace includes nine tightly mingled applications, built on a common data model and unified through common search and AI across one dashboard, allowing customers to solve business problems quickly and collaboratively. 

Productivity platforms from leading vendors today posture to bring about collaboration within teams, even though they are disconnected from other business apps and therefore lack any awareness of the underlying business issue being addressed. Thus, they are unable to establish critical context for business problems, and fail to provide continuity over the course of their resolution.

Zoho Workplace provides a unified platform with multi-faceted communications like email, messaging, audio and video conferencing; a cloud office suite with shared file storage; common team and collaboration paradigms built into each of the products; and AI, search, and other services that span right across the entire suite. People work better and more effectively than they ever have. 

According to a recent joint study by Zoho and Beagle Research, “54 percent of enterprise-level employees (businesses with more than 500 employees) found the applications they work with not intuitive and difficult to integrate.” Additionally, “40 percent of the largest enterprise employees surveyed (businesses with more than 4,000 employees) said their work can be chaotic, working with multiple technology platforms to do their job accordingly.” The study shows that businesses want unified solutions that streamline complex processes like data migration, content creation, contextual collaboration and communication, and search. Existing solutions lack the comprehension and integration to satisfy this business need. As a result, Zoho Workplace has seen rapid adoption in the last quarter, now supporting 2 million organizations, with 15 million users located across more than 150 countries. More than 25 percent of new Zoho Workplace customers have made the decision to switch over from G Suite and Microsoft.

New Capabilities of Zoho Workplace

The vision that drives innovation in Zoho Workplace is enabling custom workflows, deepening business context within communication tools, allowing security and privacy within apps to be customized to facilitate audit and control, and driving automation through AI that works across products.

Contextual Communication

  • Mail (Business Mail) – Users can now make audio or video calls from within the app, edit document attachments in Zoho Writer, meet online with contacts, and access all email accounts from within Zoho Mail. ‌Mail includes a comprehensive control panel with eDiscovery, Backup and Recovery. The app ‌comes with ‌mix ‘n’ match plans, flexible storage, and an extensive Integration platform, as well as S/MIME certificates, MFA, email rules, unusual login alerts, and custom spam controls.
  • Cliq (Messaging) – Users can check in or check out and set custom statuses, collaborate with external stakeholders, connect with teams via group audio or video calls, and view message-read status. Cliq comes with module-level configuration and customization, role-based permissions and integration with EMM providers, as well as user-based availability reports. 
    • Meeting (Conferencing) – Users can schedule recurring or one-off meetings and set multiple email reminders from web and mobile devices. Now supporting 16 languages, Meeting is integrated with Zoho Projects, Bookings, CRM, and others.

Continuity

  • Connect (Social Intranet) – Connect integrates with human resource information systems, including Zoho People. Zoho Connect users can moderate content and modules with fine-grained permissions and user policies and custom domain and SAML-based SSO.

Convenience

  • Show (Collaborative Presenting) – Show is integrated with ‌Atlassian, Unsplash, and Humaans, and features an organization-wide slide library and data linking, allowing users to connect live data to slides.
  • Sheet

(Spreadsheet) – Users have access to the latest functions for lookup and match and can visualize historic data with race charts, create drop-downs with predefined values, and link cell ranges using IMPORTRANGE. Sheet enables users to track changes while collaborating, gain insights, maintain clean data, convert images to spreadsheets, and bring contextual data from both Zoho and non-Zoho applications.

  • WorkDrive (Cloud Document Management) – WorkDrive now features unified search and ‌TrueSync, which allows users to access files without worrying about hard drive space. WorkDrive is equipped with a comprehensive admin panel, customer reports to monitor team activity, and is integrated with Zoho Directory.
  • Writer (Word Processing) – Users can convert documents to fillable forms, restrict comment visibility, gather document engagement insights, and enable a powerful AI-based writing assistant. Writer features template-driven automation and APIs, form-driven automation, and automatic signature and approvals.
  • ShowTime (Online Training) – ShowTime supports branding and white-labeling. Users can set roles and privileges for their training team and gather training insights.

Pricing and Availability

Pricing starts at $3/user/month for the Standard version and $6/user/month for the Professional version. Additional details are available here.

Zoho Privacy Pledge

Zoho Workplace ensures a level of confidentiality that no other vendors in the industry can guarantee. Zoho does not allow any third-party trackers to monitor usage behavior and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho Workplace users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.

Guest Post: ESET Describes How They Are Helping SMBs Keep Cyber Attackers At Bay

Posted in Commentary with tags on September 10, 2020 by itnerd

As more companies embrace working from home as a long-term model, they need to take steps to protect themselves against a growing number of cybercriminals looking to exploit the expanding remote workforce.

ESET has launched a security solution – the ESET Remote Workforce Offer – to help small and medium-sized businesses (SMBs) prevent ransomware, zero-day attacks and other complex threats from undermining their IT infrastructure. 

Designed for companies with up to 250 staff working from home, the security bundle includes an advanced anti-virus endpoint solution, encryption and cloud sandboxing.

“Many SMBs have realized during the pandemic shutdown that they can continue to be productive and effective with their employees working from home, but it’s important not to allow network vulnerabilities to expose them to external threats,” says Cameron Leetham, Director of Sales and Partner Alliances, Canada for ESET.

Today’s cybersecurity landscape is constantly evolving with new attack methods and never-before-seen threats. Organizations are sometimes completely unaware that an attack has even taken place.

A cloud security sandbox product provides an additional layer of defense, outside a company’s network, to prevent ransomware from ever executing in a live environment.

ESET’s Dynamic Threat Defense uses three machine learning models to analyze suspect files, before running each sample in a cloud-based sandbox to simulate its behavior and trigger detection-evasion techniques. If anything malicious is detected, the technology moves to protect a company’s IT infrastructure.

To learn more about ESET’s Remote Workforce Offer, visit here.

About ESET

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption.

Evolving threats require an evolving IT security company. Backed by R&D centers worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003. For more information, visit www.eset.com or follow us on LinkedInFacebook and Twitter.