A Follow Up To My High Tech Road Bike – The 2021 Edition

Posted in Products with tags on July 18, 2021 by itnerd

When I last wrote about my high tech road bike, I had gotten a significant upgrade in terms of electronic shifting. I’m happy to report that it’s been smooth sailing on that front and my riding experience has never been better. Having the ability to shift in almost any condition is brilliant and I feel that it combined with my fitness has made me faster overall.

What hasn’t been as fun are flat tires. A year after I got this bike, I upgraded the wheels to ones that are tubeless compatible. Meaning that instead of having inner tubes, they have some liquid sealant to seal punctures. That’s worked brilliantly until this year. My first ride out I got a puncture and the puncture was too big to fully seal. So while I was able to ride another 25 KM’s of a 55 KM ride, the tire finally went flat with 6 KM to go. That required me to phone my wife to pick me up, and I had to buy a new tire the next day. A week later, I got a puncture on another ride, but it sealed. Unfortunately the tire when I examined it later wasn’t safe to ride as the carcass was damaged in a way that the tire could give way at any time. So I had to get another new tire. Three days after that I got another puncture. But it sealed and I was able to keep going. By that point I was kind of fed up with tubeless tire systems. So I instead decided to go back to clincher tires. AKA tires and tubes. After some research, I settled on going with Goodyear tires. Specifically the Goodyear Eagle All Seasons.

So, why Goodyear Eagle All Seasons? Well, they balance durability (aka puncture resistance), wet grip, speed and cornering grip to make this a tire for all conditions. That includes riding them in the spring and fall where the weather is colder which can pose a challenge for some tires. Another thing that is great is that they work with tubes, but can also be set up tubeless. That way if I decide to give tubeless another shot, I don’t have to spring for another set of tires to do that. I’ve been riding them for a couple of months now and they’ve not only performed brilliantly, but I haven’t had one single flat on them. I’ve paired with these tires are Specialized Turbo tubes. These tubes which are made with butyl are roughly 40g lighter than regular tubes. That translates into reducing drag by about 13%. I was skeptical of that until I ran these back to back with regular tubes on the same loop. They are noticeably faster. Are they 13% faster? Well, my Shimano power meter suggests that I save about 4 watts of power coming from my legs with the Turbo tubes factoring in that I was using the same wheels and the same tires during this test. So clearly there’s something there. The only way to get even more performance is to use latex tubes which are even lighter. But the downside is that air retention is a problem. You have to pump them up every day. I don’t have do that with the Specialized Turbo tubes as butyl is great for air retention. So that’s another win. What’s the downside of this setup? These Goodyear tires are an absolute pain to get on as they are super tight to mount onto my wheels. I outsourced that task to Chain Reaction Bicycles as they’re experts at this sort of thing. I am hoping that I don’t have to do anything to these tires going forward for that reason.

I did get a question from a reader about why I have two sets of wheels that are completely different than each other. He pointed that out after reading about our last road trip to PEI where I switched wheels for a ride on the east point of the island due to it being windy. Let me explain. I have two wheels for two completely different purposes:

Here’s my bike with my Giant SLR1 55mm wheels. This is what is called a mid depth wheels. Meaning that if you factor in that carbon wheels start at 30mm in depth and go up as much as 100mm, 55mm is the middle of that range. That size makes it great to get aero gains, especially on a flat road, and still be useful in rolling hills where the fact that they are 1670g a pair (minus tires, tubes, and gears) aren’t too much of a liability. The only catch is that besides weight, they can be a bit of a challenge to control on really windy days.

Now over to the Giant SLR1 30mm wheels. At 1380g a pair, they are super light. Which means that if you want to take on a legendary climbs from the Tour De France such as Luz Ardiden, Mount Ventoux, or Alpe D’Huez, you want these wheels on your bike as climbing steep mountains or hills is all about having the best power (as much as you can put out) to weight (as little as you can get away with) ratio. In my case, getting rid of 290g doesn’t sound like a lot. But it’s rotational mass which the less of it that you have to overcome, the faster that you will go. Especially uphill. What’s the downside to these wheels? There’s minimal aero gains to be found here. So once the road goes flat, people with more aero wheels will have a theoretical advantage over me.

Finally, I’ve had a couple other questions about some other things on my bike. Starting with the handlebar tape. A reader noticed that it was very unique. So here’s a closer look:

This tape is made by a company called SupaCaz and this is their Sticky Kush Galaxy Red bar tape. I saw it at Chain Reaction and I knew that I had to have it on my bike as it is a subtle way to personalize my bike.

Another reader noted that I had a unique way to mount my Garmin Edge 830 Cyclocomputer to my bike:

This is the JRC Components Out Front Mount which does double duty. The top allows me to lock my Garmin Edge 830 into place. The bottom allows me to lock my front light into place. Though I had to find those parts elsewhere. The net result is that everything looks clean and professional.

So that’s the follow up. If you have any questions, drop me a note or leave a comment and I’ll be happy to answer them.

President Biden Says Facebook Is “Killing People” Because Of Vaccine Misinformation On Their Platform

Posted in Commentary with tags on July 17, 2021 by itnerd

The United States has a big problem with COVID. Cases are surging again and vaccinations are slowing at around 48% having been fully vaccinated, and 56% having received one dose. And President Joe Biden is understandably freaked out about this. And he lays the blame for this at the feet of Facebook:

“They’re killing people,” Biden said on the lawn of the White House. “The only pandemic we have is among the unvaccinated.”

Facebook to nobody’s surprise, rejected this:

A Facebook spokesman pushed back against Biden’s accusations, noting the company directed more than 2 billion people to reliable information about COVID-19 and vaccines. Facebook has an online hub for COVID-19 information as part of an effort to steer people toward authoritative sources. More than 3.3 million Americans have also used Facebook’s vaccine finder tool, he said.

“We will not be distracted by accusations which aren’t supported by the facts,” a Facebook spokesman said in a statement. “The facts show that Facebook is helping save lives. Period.”

But the White House pushed back on that:

White House press secretary Jen Psaki said there are about a dozen people creating 65% of the vaccine misinformation on social media platforms. That stat appears to come from a May report published by the Center for Countering Digital Hate

Psaki also specifically called out Facebook on Thursday, saying the administration is flagging problematic posts to the social media giant. 

“There are about 12 people who are producing 65% of anti-vaccine misinformation on social media platforms, all of them remain active on Facebook, despite some even being banned on other platforms that Facebook owns,” Psaki said.

Here’s what I would say. A quick browse of Twitter and Instagram shows that those platforms have vaccine misinformation on them as well. And it wasn’t hard to find. So I would say that all social media platforms need to crack down on this sort of misinformation because the planet is in the worst public health crisis ever. While President Biden does have a point that misinformation kills, to single out Facebook seems narrow minded to me. I would like to see the Biden administration work with social media companies to address this, and only call out those that don’t play ball if they deserve it.

If You’re Using Ransomware To Attack Americans, There’s A $10 Million Bounty On Your Head

Posted in Commentary with tags on July 17, 2021 by itnerd

It seems that the US is getting very serious about taking out ransomware gangs. This is proved by a $10 million bounty that President Biden has put on the heads of those in those gangs:

The State Department will offer rewards up to $10 million for information leading to the identification of anyone engaged in foreign state-sanctioned malicious cyber activity, including ransomware attacks, against critical U.S. infrastructure. A task force set up by the White House will coordinate efforts to stem the ransomware scourge.

But there’s more that is being done:

The Biden administration is also out with a website, stopransomware.gov, that offers the public resources for countering the threat and building more resilience into networks, a senior administration official told reporters.

In another move Thursday, the Treasury Department’s Financial Crimes Enforcement Network will work with banks, technology companies and others on better anti-money-laundering efforts for cryptocurrency and more rapid tracing of ransomware proceeds, which are paid in virtual currency.

These are all good moves. But more needs to be done as this is a multi-faceted problem. Let’s hope that the Biden administration takes actions to make US companies more responsible for defending themselves against attacks. Because simply spending money won’t be enough to solve this problem.

#Fail: Another Windows Print Spooler Exploit Has Been Discovered

Posted in Commentary with tags on July 17, 2021 by itnerd

Microsoft has revealed yet another vulnerability connected to its Windows Print Spooler service. This just after fixing “PrintNightmare“. Maybe. Either way, it’s not a good look for Microsoft. This one is listed as CVE-2021-34481, and can be exploited to elevate privilege to system level via file operations. That makes it really dangerous.

Microsoft is working on yet another fix for this latest print spooler exploit. But Microsoft really needs to spend some time to figure out what else is out there in terms of vulnerabilities are in the print spooler. Because you can bet the bad guys are looking for anything that they can take advantage of to pwn you.

Tested: BreachCheck.io Which Bills Itself As A Free Service For People To View Their Exposed Data On The Dark Web

Posted in Commentary with tags on July 16, 2021 by itnerd

There are plenty of websites offering advice on what to do if your email address is hacked or stolen. But a brand-new service offers consumers a way to be aware of past breaches and hopefully prevent future ones by pointing out the problem in the first place.

BreachCheck.io is a FREE service that finally offers consumers a way to view their exposed darkweb data. BreachCheck has access to over 18 Billion breached records and passwords and best of all, users can register for free. It allows consumers to take control over the security of their data.  

How? BreachCheck provides users with access to their exposed passwords and data so they can take the appropriate measure to protect against future hacks.   

The process is simple in my testing.

  1. Go to BeachCheck.io and enter your email address.
  2. The site will display any breaches that you’ve been involved in. It will also ask you to validate your email address so that you can get more details.
  3. When you do that, you will get the offer to download an Excel file with more details.

So that process sounds simple enough. The one thing that did concern me was this:

This purchase confirmation screen gives me cause to pause as it kind of implies that this will become a paid service at some point. It also has a web form for you to fill out if you have more questions about your data security. I’ve posed the above to the people behind the site and when I get a response, I’ll update this post.

In any case, this might be an additional option to services like HaveIBeenPwned.com so that you stay safe online. Which is of paramount importance these days.

UPDATE: This is what I got back from the company:

We are removing all of that literally as we speak. Thx for letting me know. 
So sounds like it was a glitch 

New Procore ERP Connector Platform Provides Real-Time Insight on Financial Health of Construction Projects

Posted in Commentary with tags on July 15, 2021 by itnerd

Procore Technologies, Inc., today announced the availability of its global ERP Connector platform, along with four new Procore-built accounting integrations.

Now companies can obtain real-time insight into the financial health of their construction projects through centralized, accurate data that connects all of their stakeholders. They can easily connect their enterprise resource planning system of choice to Procore Financial Management, a project cost management solution.

According to the 2020 Construction Technology Report, over 50% of companies are still relying on spreadsheets to manage ERP workflows. This can lead to double-data entry, costly mistakes, and can create a delay in delivering data back to the accounting team – potentially impacting subcontractors’ payment, account reconciliation, and change order processing because decisions are being made based on incomplete data sets.

Customers wanting to use an integration sold directly by Procore now have a choice of nine connectors to choose from. These include four new connectors for Sage, MRI, Acumatica, and Yardi, as well as five previously built connectors for Sage 300 CRE, Sage 100 Contractor, Quickbooks Desktop, Viewpoint Vista, and Viewpoint Spectrum.

Both customer developers and third-party app developers can use the Procore ERP Connector platform to build integrations that leverage the same functionality that Procore-built accounting integrations deliver, so their field and office teams can collaborate in real time.

Learn more about the Procore ERP Connector platform in this blog post and on the Procore website.

TELUS Is Canada’s Fastest Mobile Network In Q2

Posted in Commentary with tags on July 15, 2021 by itnerd

Ookla’s most recent Speedtest Market Analysis report once again ranked TELUS the Fastest Mobile Network in Canada with a Speed Score of 82.93. 

This recognition from Ookla accompanies the significant, sustained accolades TELUS has earned over the years with respect to our world-leading wireless network:

Please see the report HERE for details.

Two-Thirds Of Canadian Consumers Return To Brands Who Treat Them As An Individual: OpenText

Posted in Commentary with tags on July 15, 2021 by itnerd

New research from OpenText reveals the extent to which the pandemic has changed customers’ expectations of brands, and the increasingly important role of a streamlined digital experience post-COVID.

The new data – from a survey of 2,000 Canadian respondents – reveals that 68% of Canadian consumers are more likely to buy again from brands which treat them like an individual, rather than the same as any other customer. This demand for brands to engage with customers as an individual is mirrored across the United States (67%) and Europe – in Italy (70%), Spain (63%), France (59%) and Germany (55%). 

Four out of ten (45%) Canadian consumers only buy from brands that make them feel they understand their preferences, such as communicating with them through their favourite channels or providing tailored deals. 

Customer Experience is King

More than half (59%) of Canadian consumers would be put off buying again from a brand due to a bad experience. In fact, five out of ten (56%) do not believe there is such thing as a ‘customer for life’ anymore in 2021, suggesting that brands cannot rely on customer loyalty stretching far enough to recover from bad experiences.

Creating a frictionless experience for customers is key to providing a good experience. When buying products or services online, nearly three out of four (77%) Canadian consumers say that an easy search is very important to them. Furthermore, half (47%) prefer to shop with brands that auto-fill and remember their details for next time. There is, however, pressure on brands to store that data correctly: more than half (60%) would even be willing to pay more to do business with a brand that is committed to protecting their personal data.

The importance of digital in a post-COVID world

For 53% of Canadian consumers, the pandemic has changed their expectations of what a brand’s digital offering should be. One fifth (23%) won’t use brands if their experience isn’t excellent when buying online.

Nearly half (48%) are now more comfortable with digital only businesses as a result of the pandemic. For more than 4 in 10 (46%) Canadian consumers, a personalized digital experience is now vital to them if they are to come back to a brand time and time again.

The research also reveals consumer perspectives on which organizations have risen to the challenge of providing an optimal experience during the turbulence of the last year. Four in 10 (40%) say bigger established brands have been able to offer a smoother digital experience than smaller ones during the pandemic.

Methodology

This research was conducted by 3Gem in April 2021. Commissioned by OpenText, 27,000 consumers were anonymously surveyed globally, across the UK, Germany, France, Spain, Italy, USA, Canada, Brazil, Japan, India, Australia and Singapore. 

The Canadian research polled 2,000 respondents to uncover consumer perspectives around customer experience, the role of digital and how the pandemic has impacted their expectations.

ServiceNow Transforms Hybrid Work With New Solutions To Help Offices Reopen Smoothly  

Posted in Commentary with tags on July 15, 2021 by itnerd

ServiceNow today announced updates to its Workplace Service Delivery solution to support employees and facilities teams in an increasingly hybrid work environment that demands flexible, agile workplace service management applications. ServiceNow gives employees a consumer-grade mobile experience to reserve workspaces, conference rooms and services and navigate workplaces. For businesses, ServiceNow’s Workplace Service Delivery solution provides the data and insights needed to better inform real estate costs and optimization.  

ServiceNow’s Workplace Service Delivery solution addresses a rapidly growing and urgent need for companies and employees to reopen offices and return to workplaces smoothly. Multi-channel, native mobile solutions automate requests, reservations and repairs so employees can focus on meaningful work.  

New features of Workplace Service Delivery include:  

  • Intelligent and intuitive reservation capabilities in the Workplace Reservation Management application for a consumer-grade reservation experience

    With many organizations prioritizing workspace hoteling over permanent seats in the new hybrid work environment, employees need to be able to easily make reservations for workspaces and workplace services.   
      
    Workplace Reservation Management already makes it simple for employees to reserve workspaces, desks and conference rooms. New native mobile capabilities make it even easier for employees to request these spaces. The updates also improve the self-service experience for employees as they book workspaces with single-click reservation capabilities. Additionally, a new prompt feature recommends adding requests and services – like catering or room configurations – while making a reservation.    
  • New space utilization capabilities within the Workplace Space Management application help facilities teams optimize real estate spend. 

    In the hybrid workplace, it’s critical that facilities teams have real-time access to data about space utilization to efficiently design workspaces and maximize real estate investments. If facilities teams understand how many employees are coming into a workplace on a given day, month or year, they can make more informed decisions about the office layout, how many buildings or floors need to be open, how much food and drink should be available in a kitchen, and workplace cleaning schedules.    
      
    With the new space utilization capabilities, the Workplace Space Management app provides facilities teams with a single solution to measure and define spaces as flexible or permanent and retire old spaces to optimize a company’s real estate portfolio.  
  • Enhancements to the Workplace Space Mapping application for better wayfinding throughout the office.Many employees returning to an office may be unfamiliar with new office layouts, while others who were hired during the pandemic have never set foot in the office. New mapping enhancements help employees locate permanent or reserved workspaces, find and reserve conference rooms or workspaces near teams, and navigate their work campus with ease.  

ServiceNow has been at the forefront of COVID response since the start of the pandemic, releasing Emergency Response apps in March 2020 to help ensure business continuity and the Safe Workplace Suite in May 2020 to manage employee health and safety. With Workplace Service Delivery, ServiceNow is powering the new world of work by delivering workflows that support flexible and agile ways of working.   
  
COVID evolves ENMAX’s digital transformation journey  

While Canadian-based power company ENMAX has been on a digital transformation journey for years, COVID forced the company to evolve their strategy. ENMAX built a four-phased plan to respond to COVID, including a React Phase to enable people to safely work from home, an Adjust Phase to enable a partial, safe return, and an Adapt Phase, which extended work from home while ensuring critical on-site staff could safely work in the office or in the field.   

ENMAX leveraged ServiceNow along the way, including Workplace Reservation Management and Virtual Agent, to safely manage workspace reservations for more than 2,200 employees and contractors.  

The fourth and final phase, the Advance Phase, will enable the workplace of the future with ServiceNow as the Platform powering digital transformation across the enterprise.  

ServiceNow uses Workplace Service Delivery to define the new world of work  

As ServiceNow returns its own employees to the workplace, Workplace Service Delivery and the Safe Workplace Suite are essential to support a safe, frictionless return.   

ServiceNow will leverage Workplace Service Delivery to help manage its distributed workforce and define the new world of work for its own employees, starting with Workplace Reservation Management to help employees reserve desks, conference rooms and other workplace services as well as Workplace Case Management and Workplace Visitor Management. In the future, Workplace Space Mapping will give employees access to interactive floor maps to navigate office layouts.  

It’s estimated that Workplace Reservation Management has the potential to help ServiceNow employees and workplace services teams save a combined 109,000 hours a year once all ServiceNow offices are at full capacity. 

Availability and additional information 

  • Enhancements to Workplace Reservation Management and Workplace Space Management are expected to be available in Q3.  
  • Enhancements to Workplace Space Mapping are available now.  

Read about how ServiceNow’s new integration with Microsoft Windows 365 streamlines hybrid work and provides a powerful end-to-end employee experience:  

Read more about how ServiceNow and Microsoft, together, are transforming the employee experience and improving business outcomes:  

Bell Partners with Google Cloud To Deliver Next-Generation Network Experiences For Canadians

Posted in Commentary with tags , on July 15, 2021 by itnerd

Bell Canada and Google Cloud today announced a strategic partnership to power Bell’s company-wide digital transformation, enhance its network and IT infrastructure, and enable a more sustainable future. This new, multi-year partnership will combine Bell’s 5G network leadership with Google’s expertise in multicloud, data analytics, and artificial intelligence (AI), to deliver next-generation experiences for Bell customers across Canada.

As a strategic technology partner, Google Cloud will enable Bell to drive operational efficiencies, increase network automation, and deliver richer customer experiences through the following initiatives:

  • Shifting critical workloads to the cloud: By moving and modernizing IT infrastructure, network functions, and critical applications from on-premise to Google Cloud, Bell will be able to drive greater operational efficiencies and enable better application performance.
  • Unlocking multicloud, next-generation network technology: With the combined power of Bell’s 5G network and Anthos, Google Cloud’s multicloud solution, Bell will deliver a consistent customer experience with greater automation and enhanced flexibility that scales with customer demand. The increased speed and bandwidth capacity of the Bell 5G network will support applications that can respond faster and handle greater volumes of data than previous generations of wireless technology.
  • Leveraging the power of AI, data and analytics: Bell will leverage Google Cloud’s expertise in AI and big data to gain unique insights through real-time network data analytics that will enhance the customer experience, improve service assurance, and assist with network capacity planning.     
  • Joining forces on a sustainable future: Bell and Google share a common goal to run more sustainable businesses. As the cleanest cloud in the industry, Google Cloud will contribute to Bell’s target of achieving carbon neutral operations by 2025, and reducing greenhouse gas emissions by 2030 in line with the Paris Climate Agreement.

As demands on mobile networks evolve and increase, Bell and Google Cloud will collaborate throughout the next decade on new innovations, including cloud solutions for enterprise customers and consumers powered by Google edge solutions, and enhanced customer service through automation and AI. In addition, the two companies will look at new ways to expand Bell’s existing partnership with Google to evolve the network experience and introduction of next-generation services across residential, mobile, and more.