Archive for CRTC

CRTC To Undertake Ownership Review Of A Cell Carrier….. Again

Posted in Commentary with tags , on December 24, 2009 by itnerd

I guess they didn’t learn their lesson the first time around with Wind Mobile.

The CRTC in their infinite wisdom has decided to look at the ownership structure of Public Mobile. Who are Public Mobile? They are a new wireless company that hopes to bring a low cost wireless phone network offering $40 a month unlimited voice plans to Quebec and Ontario. Here’s the weird part, the major backer of this company is OMERS which is one of Canada’s largest pension plans. So there’s no logical reason why this should even come up as an issue. But the CRTC doesn’t see it that way:

At this time, and based on the information available, the Commission considers that the ownership structure of Public Mobile is of a complex nature and could hold precedential value for the industry and the general public. The Commission does not consider, however, that the evidentiary record would be improved by third-party submissions.

The CRTC really needs to get a clue here as it’s a safe bet that even if they find that Public Mobile doesn’t comply with their rules, the Canadian Government who are no fans of the CRTC will simply overturn it as they have made it clear that competition in the wireless market is a good thing. After all, they’ve done it once before so there’s no reason to believe that they won’t do it again.

Globalive/Wind Mobile Given Green Light By Minister Clement… Rogers, Bell And Telus Crap Their Pants [UPDATED x2]

Posted in Commentary with tags , , on December 11, 2009 by itnerd

Today is a great day for the wireless industry in Canada. Industry Minister Tony Clement has overturned the CRTC decision that kept Globalive/Wind Mobile from starting and gave them the green light to to start up its service “without delay:”

“Consumers will vote with their feet and their pocketbooks and that’s the way the market works,” Clement told reporters after the announcement in Ottawa.

I suspect that a lot of them are about to start voting, starting with the stock markets. BCE, Telus, and Rogers stock are all down as I type this. I guess the impending completion has sent some investors to the exits.

Oh, what does Globalive/Wind Mobile have to say about this? Here’s an excerpt from a press release issued not too long ago:

“This is a new day for wireless in Canada. This holiday season we will start to provide Canadians with the competitive choice that they want and deserve,” said Anthony Lacavera, Chairman of Globalive and WIND Mobile. “We thank the Government of Canada for a decision that will serve the best interests of Canadian consumers.”

In its decision today, the Government of Canada concluded that Globalive is a Canadian company that meets the Canadian ownership and control requirements under the Telecommunications Act by varying an October 29 CRTC decision (Telecom Decision CRTC 2009-678).

“For too long, Canadians have suffered from higher prices and an underwhelming customer experience,” said Ken Campbell, CEO of WIND Mobile. “We look forward to offering the most unforgettably positive mobile experience in Canada. In return, we’re asking Canadians to make a new choice in wireless and sign up on WINDmobile.ca today.”

I’m guessing that there’s a lot of stressed out execs who work for Rogers, Bell, and Telus. For them, Santa brought them a lump of coal for Christmas.

UPDATE: I e-mailed Bell, Telus, and Rogers for their comments on this story. My “best friends at Rogers” have given me this reply:

As for the Globalive decision, we believe competition is good for Canadian consumers. We’ve always thrived in a competitive environment and we’re ready to meet the competition head on.

I have to say that I may not always be a fan of Rogers, but at least they respond to my e-mails. Even if it’s to give me a bolierplate answer or to say no-comment. That’s more than I can say for some other companies that I’ve tried to e-mail for comments for this blog. Score one for Rogers.

I’ll let you know if I get a response from Bell or Telus, but from past experience I’m not holding my breath.

UPDATE #2: Much to my surprise, Telus responded. Here’s what they said via Media Relations person Sean Hall:

December 11, 2009
TELUS disappointed with Globalive decision

Vancouver, B.C. – TELUS is disappointed the federal Cabinet has overturned a recent decision by the Canadian Radio-television Telecommunications Commission (CRTC) regarding the application of Canada’s foreign ownership rules. The Cabinet decision to overturn the CRTC on this matter sets a new precedent for the interpretation of foreign ownership rules affecting a variety of sectors including telecom and broadcasting.


On October 29, the CRTC found that Globalive was controlled by Orascom Telecom, an Egyptian based carrier that owns more than 80 per cent of its capital structure, and that this unprecedented level of control does not meet Canada’s foreign ownership laws. Accordingly, the CRTC set out a path for Globalive to become compliant under the same rules all other companies in the industry are forced to abide by.


“We are disappointed with Cabinet’s decision to give one competitor a unique advantage, after bidders that spent $4 billion in the last auction were explicitly told that the rules prohibited foreign ownership and control,” said Michael Hennessy, TELUS senior vice-president of Regulatory and Government Affairs. “This decision has implications extending well beyond the telecommunications industry, given it creates a precedent on what constitutes compliance with foreign control restrictions.”


Hennessy added that it is clear Globalive should not have been allowed to participate in the June, 2009 Advanced Wireless Services (AWS) spectrum action and be licensed as a Canadian carrier to begin with, given it clearly was not complying with the laws governing Canada’s telecommunications industry.  Not only did the CRTC find that Globalive was not compliant after a comprehensive and open public review process, but that decision followed a number of changes in the corporate structure and governance of Globalive through negotiations with Industry Canada and the CRTC in order to reduce the foreign control by Orascom. The CRTC ruling suggests that Globalive participated in the AWS auction while in a non compliant state thereby affecting the outcome for all bidders, including new entrants that had played by the rules.


“Overturning the CRTC will not change the fact other bidders, including new entrants and incumbents, that were directed by the auction rules to comply with federal law and structured their affairs accordingly feel they were misled,” said Hennessy. “If one foreign carrier can control 80 per cent of the capital in a company and still be called Canadian, then the law is now rendered either effectively meaningless or a double standard has been created for the benefit of one carrier, Globalive.”


As it did prior to the 2008 AWS wireless auction, TELUS continues to recommend to the government that in order to avoid similar situations arising again, all bidders in future spectrum auctions should be pre-qualified as legitimate, Canadian owned and controlled entities.


Taking an aggressive interpretation and thereby making a special exemption and setting a precedent with respect to Globalive’s ownership was not necessary to increase competition. Globalive could have amended its corporate structure and governance to become compliant without any need for government intervention in allowing it to circumvent Canada’s foreign ownership laws.  Moreover, there are several new wireless companies entering the Canadian market, regardless of Globalive’s participation. TELUS welcomes healthy competition in the Canadian wireless industry but maintains that all industry entrants should all be required to adhere to Canadian laws that govern foreign ownership until Parliament debates and votes to change the law.
“TELUS has never been opposed to foreign ownership restrictions being lifted by Parliament,” said Hennessy. “All we have asked is simply that all communications companies in Canada operate under the same rules without an artificial and unfair advantage being handed to one company.”

About TELUS
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.6 billion of annual revenue and 11.9 million customer connections including 6.4 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit TELUS.com.

No word from Bell yet. Not that I expect to hear anything from them. But given that two of the big three in the wireless market in Canada have sent me a comment, perhaps they’ll wake up and comment.

Clement Warns That Cabinet Could Overturn Globalive Decision

Posted in Commentary with tags , on December 6, 2009 by itnerd

The rest of the Canadian wireless industry must be concerned because of some recent comments made by Industry Minister Tony Clement about the Globalive mess that was created by the CRTC. According to the Canadian Press, he said this:

“We do have the power through an order of council in cabinet to amend or vary the decision of the CRTC,” Clement said Thursday after a speech to the Canadian Club of Toronto.

That has to be the biggest hint yet that Globalive could still launch. Considering that the current government in Ottawa sees the CRTC in a negative light, it could happen. That should scare the hell of Rogers, Bell, and Telus.

Hopefully Clement gets the message that Canadians need a real alternative to the “big three” wireless companies and do the right thing.

CRTC Wants Public Input On TV “Tax”…. Blah

Posted in Commentary with tags on December 1, 2009 by itnerd

The CRTC wants to hear from Canadians on how to fund local TV. As a result, they’ve set up a website where they want Canadians to log on and comment on the future of local TV until December 21st. Here’s why the CRTC is doing this in their own words:

The Canadian broadcasting system is evolving quickly, and some regulatory changes may prove necessary. The Commission is looking at various options, including the possibility of negotiations between local stations and cable and satellite companies to determine the value of signals, and the transition of television signals from analog to digital. With this online consultation, the CRTC is seeking the views of consumers and the industry on the impact such developments could have on:

  • the availability of local television services, including local news, information and public affairs programming
  • the ability to choose different types of channels and packages
  • the affordability of cable and satellite television services
  • the industry as it adapts to the new digital communications environment, and
  • the industry’s current or future business plans.

I guess the “TV Tax” that they implemented earlier this year didn’t go over so well. At least they’re trying to get some opinions from the general public.

Speaking of opinions, I have to change mine. Earlier this year I said this:

This is a poorly thought out tax. TV providers such as Rogers and Bell aren’t going to absorb this tax so you the Canadian consumer get hosed again. The CRTC needs to get a clue here and come up with a new way to finance local programming. Oh, by the way, there seems to be a lot of anger towards Rogers, Bell, Shaw, and Cogeco. That anger in my humble opinion is misplaced as the real bad guys in this are the CRTC. So if you want to be mad at somebody, fire an e-mail over to the CRTC and let them know how you feel.

I have to modify this somewhat. I still feel that this is a poorly thought out tax. But I no longer hold TV providers such as Rogers, Bell, Shaw, and Cogeco blameless. I think if the TV providers and the CRTC really want to do what’s in the public interest, they should stop forcing subscribers into packages and allow them to choose the TV channels that they want À la carte. That way the public can pay for the local programming that they want rather than being forced into “packages” full of channels that they don’t want. But I suspect that there’s little interest on the part of TV providers to do that as it helps to pad their profits.  And there’s little interest on the part of the CRTC to force them to do that. So I suspect that after December 21st you won’t see this request for public input mean much of anything. I wish both parties would prove me wrong, but I won’t hold my breath.

BREAKING NEWS: Canadian Government Grows A Pair And Agrees To Review Globalive/Wind Mobile Decision

Posted in Commentary with tags , on October 30, 2009 by itnerd

Will wonders never cease? According to the Globe And Mail, the Canadian Government has agreed to review the CRTC decision to deny Globealive/Wind Mobile the right to operate in Canada. Tony Clement who is the Industry Minister had this to say to the Globe And Mail:

Mr. Clement says the government believes in competition in the telecom industry.

He says the addition of new cell phone companies is going to be of benefit for consumers.

Wow. There is hope for a competitive wireless market in Canada. This is the best news that one could hear on a Friday afternoon. Now the question becomes, will the Canadian Government actually do the right thing and overturn the CRTC decision. If they really wanted to impress me, they could just destroy the CRTC along with reversing this decision. To borrow a phrase from the movie “Aliens”, nuke them from space. It’s the only way to be sure.

It’s time for Canadians to put pressure on their Government.  Start e-mailing your MP’s today if you want a competitive wireless market in Canada.

CRTC Denies Throttling Appeal

Posted in Commentary with tags , on October 30, 2009 by itnerd

With the decision about Globealive/Wind Mobile yesterday, I forgot to mention the other craptastic CRTC decision that was released yesterday. The CRTC threw out a “review and vary” request from the Canadian Association of Internet Providers to stop Bell Canada’s throttling activites:

In this decision, the Commission determines that the applications by CAIP et al. and Vaxination do not raise substantial doubt about the correctness of the determination in Telecom Decision 2008-108 that the throttling process Bell Canada relies upon does not engage section 36 of the Telecommunications Act. The Commission also determines that the applications do not raise substantial doubt about the correctness of Telecom Decision 2008-108 with respect to the completeness of the record used to make that decision or to the fettering of the Commission’s discretion. The Commission closes the remainder of the applications in light of Telecom Regulatory Policy 2009-657.


That sucks.

The only part of this that can be considered to be positive is that the CRTC said that the throttling must be in compliance with the new framework that CRTC set out in their decision last week. Because of that, you can expect that something will get filed either by Canadian Association of Internet Providers or by somebody else that will argue that the throttling activities by Bell do not meet that framework.

You know, looking at this and the Globalive/Wind Mobile decision, it really highlights the fact that the CRTC is completely out of touch with reality and needs to be replaced or eliminated. And the sooner, the better. I say we start with petitions like this one.

Globealive/Wind Mobile Responds To CRTC Decision

Posted in Commentary with tags , on October 30, 2009 by itnerd

Yesterday the CRTC decided that Canadian ownership was more important than real competition in the Canadian wireless marketplace. As a result, it appears that Globealive/Wind Mobile’s launch won’t happen for the time being. Globealive/Wind Mobile responded to this yesterday by putting out a press release that said the following:

“Having already received approval from Industry Canada, we are extremely disappointed that the CRTC has come to a different conclusion,” said Anthony Lacavera, Chairman, Globalive Wireless Management Corp. “This is a bad day for Canadian consumers. Canadians deserve competition in wireless and this decision represents a major step backwards.”

And:

“WIND Mobile had planned to launch in the coming weeks. We have pulled together an excellent team of more than 500 people and had built a strong network and operation across the country. We are ready to bring competition to the market.” said Ken Campbell, CEO of WIND Mobile. “We will be evaluating our options on how to proceed.”

So it sounds like they’re not going away. My guess is that they’re going to appeal directly to the Canadian Government as that would be the fastest way for them to get this resolved. The Toronto Star for one points out that they may have a shot if they do that because of the fact that the Conservative party runs the country at the moment:

Conservatives, historically, have been frigid to the CRTC, which they see as a blight on the free market.

Stay tuned. This fight is not over yet.

BREAKING NEWS: Globealive Wireless/Wind Mobile Fails Ownership Rules Says CRTC

Posted in Commentary with tags , on October 29, 2009 by itnerd

The news has just come in that Globealive Wireless/Wind Mobile has been told by the CRTC that it fails to meet Canadian ownership rules:

In this decision, the Commission sets out its determination in the proceeding initiated by Telecom Notice of Consultation 2009-429, in which it undertook a review of Globalive’s ownership and control. In its review, the Commission considered whether non-Canadians do not own or control Globalive as currently structured. The Commission determines that Globalive does not meet that test. The Commission therefore determines that Globalive has not met the requirements of the ownership and control regime and is therefore not currently eligible to operate as a Canadian telecommunications common carrier.


You can read the full decision here. This basically means that Globealive is forbidden to start up this November. It also means that real competition isn’t coming anytime soon to the Canadian wireless market. Which means that the Canadian consumer is the big loser here. Now Globealive can appeal this decision, but that takes time and cash. Given that, I’m not getting my hopes up.

Another thing that I am sure the media isn’t going to talk about. Globealive has been on a hiring spree. What happens to all of those jobs? They also have cell towers up and have spent a pile of cash, is that all wasted?

All in all, it’s a sad day all around. Canadians don’t get much needed competition in the cell phone space because of archaic foreign ownership rules. The CRTC needs to go. Sooner rather than later.

CRTC Makes Decisions On Usage Based Billing And Throttling… And The Decisions Don’t Suck

Posted in Commentary with tags , , , on October 21, 2009 by itnerd

Today the CRTC posted several decisions on Usage Based Billing for wholesale ISPs as well as the throttling of users connections.

On the Usage Based Billing front, here’s what the CRTC said:

“The Commission confirms the interim approval granted in Telecom Order 2009-484 to proposals by Bell Aliant and Bell Canada to introduce usage-based billing for their wholesale residential Gateway Access Services. However, the implementation date established in that order is varied.”

So in short Usage Based Billing will happen, but it won’t happen anytime soon. The CRTC (shockingly) seems to have recognized the issues surrounding Retail vs Wholesale ISPs and as a result they have delayed implementation of Usage Based Billing until further notice in order to give enough time to work through the various issues at hand. That’s a bit of a reprieve for independent ISPs who were facing the prospect of being priced out of the market because the make Bell look really uncompetitive.

In terms of throttling, the CRTC says that ISPs have to advertise the fact that they throttle and give details on how they do it and what they throttle. Plus the CRTC recommends that it be used as a last resort. If throttling is to be used, then the people doing the throttling have to give 60 days notice for wholesale ISPs and 30 days notice for end users. In this decision, there’s this little tidbit:

Accordingly, the Commission finds that use of an ITMP resulting in the noticeable degradation of time-sensitive Internet traffic will require prior Commission approval under section 36 of the Act.

That means that if Bell messes with Skype, VoIP, audio/video streaming (i.e. YouTube), etc, they will require prior CRTC approval. Notice they didn’t focus on the intent of the throttling. They only focused on the result. That’s huge and is sure to piss off Bell.

So in short, this is a victory of sorts for Canadian Internet users. But the battle is far from over. This is a window for Canadian Internet users to put more pressure on the Canadian Government and the CRTC to create a more competitive Internet space within Canada. So if you’re Canadian and you pay for your Internet access, make sure your local MP knows how you feel, and you should do it sooner rather than later.

Otherwise, your Internet will continue to suck as has been pointed out on this blog previously.

A New Avenue To Protest The CRTC Usage Based Billing Decision

Posted in Commentary with tags on October 5, 2009 by itnerd

If you’re a Canadian who’s still upset over the fact that the CRTC has decided to let Bell introduce usage based billing on wholesale ISP’s, you should check out this site. Competitivebroadband.com distills the issue down so that it is easy to understand, plus it makes it extremely easy to send your thoughts about how craptastic this idea is to Industry Minister Tony Clement, Prime Minister Stephen Harper, the leader of the opposition Michael Ignatieff as well as your local MP. While I happen to think that the idea of just punting the CRTC to the dustbin of history is a better way of dealing with this issue, I’ll get behind this idea as the more this becomes an issue in the public eye, the more likely something will be done.

Please spread the word.