Archive for Martello

Mitel Announces Enhancements to its UC Monitoring & Management Solution Developed By Martello Technologies

Posted in Commentary with tags on March 18, 2019 by itnerd

Mitel today announced enhancements to Mitel Performance Analytics (MPA), a unified communications (UC) monitoring and management solution that enables businesses to communicate and collaborate more reliably by helping identify and address potential UC network performance issues. Martello Technologies is the developer of this software and is a Mitel Premier Partner (MPP)

Included as part of the new release are advanced network testing capabilities, expanded coverage to support MiVoice Connect and added feature integrations for MiVoice MX-ONE.

Vital to every business, the communications network underpins all aspects of operations. Even a small service outage can have far-reaching impact, ranging from reduced productivity to customer complaints, security and compliance risks, unexpected expenses and revenue loss. The new MPA release helps prevent problems with synthetic call tests and diagnostic tools customized for voice and video to quickly pinpoint potential issues. MPA’s 24/7 proactive monitoring further safeguards against downtime and service quality degradation to keep the network running at peak performance for years to come. With the ability to manage and predict capacity, IT resources can also be used more efficiently.

Key features of the latest MPA release include:

  • Support for MiVoice Connect – secure remote access; telephony services, CPU, disk and network monitoring; and alarm management
  • Improved MiVoice MX-ONE feature integration – route capacity reporting, TDM trunk traffic; and extended support for premises or air gapped systems
  • Better customer lifecycle management – increased functionality for administrators onboarding new users such as detailed welcome emails, standardized user role templates and streamlined permission granting

MPA is easy to deploy on-site or in the cloud and provides monitoring of both Mitel and multi-vendor systems. The latest release of MPA is now available globally as part of the Mitel Premium Software Assurance subscription and supports a broad range of Mitel solutions including MiVoice Business, MiVoice Office 250, MiCollab and MiContact Center.

Additional Facts

  • More than 5,000 businesses and organizations rely on Mitel Performance Analytics.
  • Mitel is the only brand recognized across the Gartner Magic Quadrants for Contact Center, Unified Communications and Unified Communications as a Service.
  • Mitel ranks among the top three brands for business communications in North America and is the leading supplier in Western Europe (source: MZA).

Martello Partners with TaraSpan

Posted in Commentary with tags on February 20, 2019 by itnerd

Martello Technologies Group Inc. announced today that it has signed a reseller agreement with TaraSpan, a leading India-based unified communication solutions provider, to offer Martello’s SD-WAN and network performance solutions to businesses throughout the region.

As the mobile workforce grows in India, an increasing number of businesses have started using real-time business collaboration tools such as voice, video, chat and sharing to keep their team connected. However, these applications are very sensitive to network speed and bandwidth availability, and any latency, jitter or delay can worsen the user experience. It is now imperative for Indian businesses to implement and maintain a strong network foundation. Martello’s solutions, which include SD-WAN technology, deliver network performance management for real-time communications.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. The company has expanded its solution portfolio with several acquisitions. On November 2, 2018, the company announced the acquisition of Savision, a Netherlands-based IT Operations Analytics software developer. This follows the acquisitions of SD-WAN player Elfiq Networks in December 2017 and Netvitesse in 2014.

Paessler and Martello Announce Strategic Partnership

Posted in Commentary with tags on February 4, 2019 by itnerd

Paessler AG, the innovative network monitoring specialist, today announced that Savision, a subsidiary of network performance management solutions leader Martello Technologies Group has joined the Paessler Uptime Alliance to offer PRTG users a consolidated view of all IT systems from a single dashboard using the Savision iQ software. First announced in April 2018, the alliance is designed to help the company’s partners integrate comprehensive, advanced IT infrastructure monitoring in their offerings to help prevent downtime of critical IT systems.

PRTG is an all-in-one unified monitoring solution that makes it easy for IT professionals to know what is happening across their entire IT infrastructure, including networks, systems, hardware, applications and devices, at any point in time. With more than 200,000 installations, PRTG is one of the world’s leading IT monitoring solutions.

Martello’s Savision iQ software transforms infrastructure and application monitoring data into dashboards that automate and unify IT operations with IT service management workflows. Savision iQ integrates with more than 35 applications, including the PRTG enterprise IT monitoring solution.

The Savision iQ and PRTG out-of-the-box integration provides a solution that discovers, analyzes, and even solves IT issues before they become a problem. The combined solution gathers information from multiple sources such as monitoring tools, cloud platforms, and ITSM systems. PRTG monitors the entire IT suite on a 24/7 basis and sends issues and anomalies to Savision iQ. These issues are correlated and analyzed using automated incident workflows for improved troubleshooting and resolution. Savision iQ is designed to handle a large volume of data, allowing multiple PRTG instances to be rendered and viewed in a single dashboard. This makes the solution suitable for networks of all sizes.

More about Paessler and Savision’s partnership and technical integration can be found here:
https://www.savision.com/solutions/integrations/prtg/
https://blog.paessler.com/manage-large-scaled-prtg-environments-with-savision

 

Martello to Present at Cantech Investment Conference in Toronto

Posted in Commentary with tags on January 24, 2019 by itnerd

Martello Technologies Group Inc., a leading provider of performance management solutions for complex digital environments, is pleased to announce the company’s participation in the upcoming Cantech Investment Conference, 29-30 January at the Metro Toronto Convention Centre. Martello CEO John Proctor will present the investment opportunity on the Paradigm Innovation Stage at 3:00 PM on 29th January.

Martello executives will be available for meetings with investors at the conference, and company representatives will be available to speak with investors in booth #522 at the conference.

Cantech Investment Conference Details
Date: Tuesday, 29 January and Wednesday, 30 January
Booth: 522
Feature Presentation: 3:00 PM EST 29 January, Paradigm Innovation Stage
Venue: Metro Toronto Convention Centre Hall A, 255 Front Street West, Toronto, Canada
Event Hours: 10:00 AM to 5:30 PM EST

In 2018, following the completion of an oversubscribed $7.5 million private placement, Martello debuted as a public company on the TSX Venture Exchange. This helps the company to continue and accelerate its strategic acquisition strategy that commenced in 2014. On 2 November, 2018, the company announced the completion of its acquisition of Savision. This follows the acquisitions of SD-WAN player Elfiq Networks in December 2017 and Netvitesse in 2014. The Company’s solutions have been widely acclaimed in the industry. In September, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies.

Martello Updates And Extends Agreement With Mitel Networks

Posted in Commentary with tags on January 17, 2019 by itnerd

Martello Technologies Group Inc. a leading provider of network performance management solutions for real-time communications, announced today that it has concluded an amendment to its commercial agreement with Mitel Networks, a key global partner. Updating an agreement signed in April 2016, the terms of this amendment are expected to be favourable to Martello’s revenues, and include expanding the coverage of Martello’s software to additional Mitel communications platforms and extending the renewal term. Martello’s software is included in Mitel Premium Software Assurance offering in two tiers, Mitel Performance Analytics (MPA) and Mitel Performance Analytics Plus (MPA Plus). This agreement covers the use and resale of MPA software in both tiers.

Under the terms of the amended agreement, Martello will develop support in its software for the MiVoice Connect enterprise call platform, as well as the MiVoice 5000 communications and collaboration solution and the MiVoice Office 400. The amendment also extends the renewal term of the agreement to two years with automatic two year renewals.

In 2018, following the completion of an oversubscribed $7.5 million private placement, Martello debuted as a public company on the TSX Venture Exchange. This helps the company to continue and accelerate its strategic acquisition strategy that commenced in 2014. On November 2, 2018, the company announced the completion of its acquisition of Savision. This follows the acquisitions of SD-WAN player Elfiq Networks in December 2017 and Netvitesse in 2014. The Company’s solutions have been widely acclaimed in the industry. In September, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies.

Frost Bank Chooses Martello for Better Control of IT Environment

Posted in Commentary with tags on December 17, 2018 by itnerd

Martello Technologies Group Inc. has announced today that Frost Bank, a Texas-based chartered bank that is among the largest banks in the United States, has chosen to renew its contract for the Savision IT operations management software products for the next three years. This follows an eight year relationship in which Frost Bank has continually expanded its Savision product coverage, bringing all of the bank’s IT and performance monitoring capabilities into a single dashboard. Savision is a wholly owned subsidiary of Martello.

A chartered bank in Texas with more than 140 locations, Frost Bank resolves problems on their IT network faster with the help of Martello’s Savision software. Rather than managing their network using multiple tools, each with their own logins and alerts, they have a single pane of glass in which data and alerts from these tools is consolidated. This reduces alert noise and allows Frost Bank to deploy the correct resources quickly to resolve problems faster. Frost Bank initially integrated its SCOM (System Center Operations Manager) monitoring system with Savision, and has since integrated SolarWinds NPM, CA Application Performance Management and Derdack Enterprise Alert into a single dashboard using Savision IQ.

In 2018, Martello has executed on acquisitions, organic growth, a public listing and received numerous awards. On November 2, the company announced the completion of its acquisition of Savision, after having acquired SD-WAN player Elfiq Networks in December 2017. The Company’s solutions have also been recognized by the industry. In October, Martello received the Outstanding Information & Communications Technology Company (ICT) Recognition Award from IEEE.  In September, Martello was recognized with a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company on the Growth 500 list of Canada’s Fastest Growing Companies at No. 28. The Company’s listing on the TSX Venture Exchange (TSXV) followed the closure of an oversubscribed $7.5 million private placement in June 2018. View the complete list of Martello Awards.

Martello Selected for BlackBerry L-SPARK Accelerator Program

Posted in Commentary with tags on December 12, 2018 by itnerd

Martello Technologies Group Inc. announced today that it has been selected alongside six other promising Canadian technology companies to participate in the BlackBerry/L-SPARK Accelerator Program. Spanning more than six months and focused on intensive, one-on-one, training, the accelerator program is designed to bring new products to market using BlackBerry QNX technology.

As part of the new accelerator program, BlackBerry will help Martello research and develop network solutions that deliver high performance services on the increasingly complex networks created by the Internet of Things (IoT). According to Gartner, in its December 2017 report, Forecast: Internet of Things — Endpoints and Associated Services, Worldwide, 2017, the global IoT market will reach 25.1 billion endpoints by 2021, with total spending on endpoints and services reaching $3.9 trillion in 2021. From autonomous vehicles to smart cities, real-time IoT applications create network complexity, and Martello’s technology can help manage network resources, capacity and performance for these real-time IoT applications.

Martello’s proven solutions, already deployed in more than 150 countries around the world, continue to be recognized by industry. In October, the company received the Outstanding Information & Communications Technology Company (ICT) Recognition Award from IEEE, and in September, Martello was recognized with a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and was also ranked as Ottawa’s Fastest Growing Company on the Growth 500 list of Canada’s Fastest Growing Companies. In August 2018, the company received theINTERNET TELEPHONY SD-WAN Product of the Year Award, and in June 2018 Martello debuted on the Branham 300 listing of Canada’s top ICT companies.