Archive for Martello

Martello Earns A Place On The 2019 Growth 500 For The Third Straight Year

Posted in Commentary with tags on September 12, 2019 by itnerd

Martello Technologies Group Inc., a leading provider of solutions that deliver clarity and control of complex IT environments, announced today its inclusion in the 2019 edition of the Canadian Business and Maclean’s magazine annual Growth 500 list, the definitive ranking of Canada’s Fastest-Growing Companies.

Martello placed No. 46 on the list of the top 500 Canadian companies with five-year revenue growth of 1,692%. This is the third consecutive year that the company has been recognized on the Growth 500 list. The company was ranked as No. 28 in 2018 and No. 48 in 2017.

Produced by Canada’s premier business and current affairs media brands, the Growth 500 ranks Canada’s businesses on a five-year revenue growth. Growth 500 winners are profiled in a special print issue of Canadian Business published with Macleans’s magazine and online at CanadianBusiness.com and Growth500.com.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked in position 215 in the 2019 edition of the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. Martello is focused on global growth both organically and through acquisitions. The Company recently announced key partnerships and sales wins with Paessler PRTG,Onepoint and Suria Business Solutions.

 

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Mitel Leveraging Martello Technologies Products To Improve Their Remote Fix Rate

Posted in Commentary with tags on September 5, 2019 by itnerd

Martello Technologies Group Inc. announced today that Mitel, a global leader in business communications, is leveraging Martello’s software to monitor more than one million users in Mitel’s network operations center (NOC) as part of a managed service offering. This deployment demonstrates the capacity for even the largest managed service providers to improve their remote fix rate by as much as 30% with Martello’s solution.

Many of the world’s leading brands choose Mitel’s managed service solution, to deliver proactive, reliable service quality on a 24/7 basis. These organizations range from small and medium sized business to large enterprises, in a range of industries including education, hospitality, financial services, government and healthcare.  Martello allows Mitel to deliver service assurance to their customers more proactively, and since implementation in their network operations center, Mitel’s remote fix rate for customers has increased by close to 30%.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management)and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. In June 2019, Martello was recognized for the second consecutive year on the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies.

Martello Partner 4Sight Communications Improves Remote Fix Rate With Mitel Performance Analytics

Posted in Commentary with tags on September 4, 2019 by itnerd

Martello Technologies Group Inc., announced today that 4Sight Communications, a Mitel Gold Solutions Partner in the United Kingdom says it has improved its remote fix rate to 98% after standardizing on Mitel Performance Analytics (MPA). MPA is the software developed by Martello and offered by Mitel to its partners and customers, which monitors the performance of Mitel unified communications (UC) systems and provides troubleshooting and reporting to address problems, from a single dashboard.

After being the first channel partner to introduce the Martello solution in the UK market, 4Sight was recognized in 2018 as Mitel’s Top Services Partner of the Year (International Markets), due to the proactive approach it has taken to delivering support and services to its customers using MPA.  4Sight has a keen understanding of the importance of reliable UC performance.

4Sight is a leading provider of business telecommunications and managed services for mid to large public sector organisations and private businesses across the UK and internationally. These range across all verticals such as professional services, 5-star boutique hotels, International transport hubs and local government to name a few, all of whom trust 4Sight to proactively monitor their telecommunication estates.

4Sight began working with Martello in 2013, recognizing the importance of proactively monitoring and managing Mitel communications platforms, and today more than 800 devices are under management by Mitel Performance Analytics, which is available as part of Mitel’s Premium Software Assurance subscription. 4Sight monitors a range of device types using MPA, including MiVoice Business, MiCollab, MiContact Center, as well as servers, switches and routers.

Learn more about Mitel Performance Analytics

Read the Case Study: Firmdale Hotels

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. Martello is focused on global growth both organically and through acquisitions. The Company recently announced key partnerships and sales wins with Paessler PRTG, Onepoint and Suria Business Solutions.

Martello and Paessler Team Up

Posted in Commentary with tags on July 24, 2019 by itnerd

Martello Technologies Group Inc., has announced that it has teamed with Paessler AG, the innovative network monitoring specialist with more than 200,000 installations of PRTG, to offer a solution that addresses the growing demand from large enterprises and managed service providers (MSPs) to simplify IT service assurance. The solution is a combination of Paessler’s PRTG Network Monitor which delivers IT performance and status information and Martello’s Savision iQ single pane of glass ‘manager of managers’ software, that consolidates PRTG’s data with information from other sources for a simple, unified and service-oriented view of the IT infrastructure.

Large enterprises and MSPs typically have complex IT environments, which mix distributed public and private cloud elements and require multiple applications to deliver the services its users require to conduct business. These applications include Microsoft Office 365 and Azure, with monitoring tools such as PRTG Network Monitor. It can be challenging for IT teams to harness the data from all of these applications to understand and control events in the IT infrastructure and deliver reliable service availability to users. Martello and Paessler have paired Paessler’s PRTG Network Monitor for large enterprises (with more than 1,000 devices under monitoring), with Martello’s Savision iQ IT operations and analytics software that consolidates data from thousands of PRTG sensors into a single pane of glass with value added service-oriented analytics. This joint solution makes IT teams more productive, while reducing downtime and improving the user experience.

Richweb is a U.S. managed service provider based in Virginia that has recently purchased a three year subscription to this joint solution to manage its more than 2,300 small and medium-sized business customers.

The iQ ‘manager of managers’ software adds a service-oriented view to PRTG’s details view. It integrates multiple PRTG instances and other sources, reduces alert noise, adds business analytics and process automation, as well as services status reporting and automated incident workflows for troubleshooting, while PRTG allows deeper insights into details. Combined iQ and PRTG delivers an easy to use, lean but comprehensive monitoring and management solution for large IT infrastructures.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. In June 2019, Martello was recognized for the second consecutive year on the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. The Company has expanded its solution portfolio with several acquisitions, and recently provided a business update on its market and channel expansion, product innovation, acquisitions and capital market activities.

 

Onepoint Delivers Digital Transformation Reliability With Real-Time Analytics From Martello

Posted in Commentary with tags on July 16, 2019 by itnerd

Martello Technologies Group Inc. today announced that onepoint, a global IT service integrator delivering digital transformation solutions, has purchased a three year subscription to Martello’s  Savision iQ IT Ops analytics software. Onepoint chose Martello because its Savision iQ solution consolidates performance data from multiple systems into a single management view that is updated in real-time. This helps onepoint deliver continuous service assurance to their customers.

Digital transformation allows onepoint’s customers around the world to work efficiently from anywhere but requires that cloud-hosted applications and services are always functioning and reliable. The company has service level agreements (SLA) with customers in which they are expected to meet uptime and performance targets. Onepoint, which employs more than 2,500 people globally, uses several tools to meet these targets, including PRTG, Microsoft System Center Operations Manager (SCOM), TOPdesk and VMWare. Martello consolidates the critical data from each of these systems and presents it in a single view with data that is updated in real-time.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. In June 2019, Martello was recognized for the second consecutive year on the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. The Company has expanded its solution portfolio with several acquisitions, and recently provided a business update on its market and channel expansion, product innovation, acquisitions and capital market activities.

 

Martello Partners with Suria to Power Network Performance in Malaysia

Posted in Commentary with tags on July 9, 2019 by itnerd

Martello Technologies Group Inc. today announced a partnership with Suria Business Solutions, a provider of IP Telephony and Unified Communications & Collaboration (UCC) systems, applications, service and solutions to more than 500 customers in Malaysia and Indonesia.

As an authorized partner of Mitel, Suria offers its customers a range of Mitel UCC systems, including the MiVoice MX-ONE and MiCollab, as well as software assurance to protect and enhance the long term value of this investment. Martello’s software, offered to Mitel customers as Mitel Performance Analytics (MPA), delivers proactive performance monitoring of Mitel systems, so that voice quality and other problems can be resolved before they impact users. Suria’s new partnership with Martello will allow the telecom solution provider to offer additional solutions to its customers, including Martello’s SD-WAN and link balancing technologies, as well as IT Ops visualization software.

While the speed and cost of fixed broadband internet in Malaysia has improved in recent years, the growing use of real-time services such as video conferencing and streaming by businesses, can strain available bandwidth and degrade performance. Martello’s solutions address the performance of both real-time services and the IT environment, making existing networks more flexible, secure and resilient, while optimizing bandwidth and monitoring performance. The result is high-quality performance for real-time applications and the Internet of Things (IoT).

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. In June 2019, Martello was recognized for the second consecutive year on the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. The Company has expanded its solution portfolio with several acquisitions, and recently provided a business update on its market and channel expansion, product innovation, acquisitions and capital market activities.

Martello Moves Up 20 Spots on the 2019 Branham300 Rankings

Posted in Commentary with tags on June 27, 2019 by itnerd

Martello Technologies Group Inc. announced today its inclusion in the 2019 edition of the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. The company has moved up the list 20 spots after being ranked number 235 in 2018.

Moving up to position 215, Martello is honored to be among the country’s top performing companies by revenue in the 26th year of the comprehensive listing of publicly traded and privately held ICT companies in Canada. This year’s edition of the Branham300 recognizes year over year revenue growth for the 2017 and 2018 fiscal years.

Branham Group, a global ICT industry analyst and strategic marketing company, tracks thousands of companies throughout the year, and its annual Branham300 ranking is the most well-known and referenced listing of Canada’s ICT leaders. The companies on the Branham 300 Top 250 list generate more than half of the nation’s ICT sector revenue.

Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management) and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. The Company has expanded its solution portfolio with several acquisitions, and recently provided a business update on its market and channel expansion, product innovation, acquisitions and capital market activities.