Archive for Net Neutrality

CAIP Rips Bells Throtting Claims To Shreds

Posted in Commentary with tags , , , on July 24, 2008 by itnerd

In its final filing with the CRTC, the Canadian Association Of Internet Providers (CAIP) has basically taken all of Bell Canada’s lame claims about throttling and ripped them apart. In a nutshell, here’s what CAIP wants:

1. A final order directing Bell Canada to cease and desist from using any technologies to “shape”, “throttle” and/or “choke” its wholesale ADSL services;

2. An order that Bell comply with the terms and conditions of its wholesale ADSL tariffs;

3. A declaration that Bell has acted unlawfully and in a manner that is contrary to tariffs approved by the Commission;

4. An order that Bell not deviate from the terms and conditions of its approved wholesale ADSL tariffs without prior Commission approval of any such changes;

5. A declaration that Bell has acted unlawfully and in a manner that is contrary to the requirement that a local exchange carrier that provides service to other local exchange carriers provide advance notice of network changes, pursuant to Local Competition, Telecom Decision CRTC 97-8 (Decision 97-8);

6. A declaration that Bell has granted to itself an undue and unreasonable preference and subjected independent ISPs to an undue and unreasonable disadvantage by shaping, throttling and choking its wholesale ADSL services in the manner described in this Application; and

7. A declaration that Bell has acted unlawfully and contrary to the prohibition against carrier interference with the content of messages carried over its telecommunications network contrary to section 36 of the Act and contrary to the Canadian telecommunications policy objectives set out in paragraphs 7(a) and (i) which, inter alia, seek to protect the privacy of persons.

The CRTC will render their verdict by September. All Canadian Internet users can do is wait and hope that the CRTC sees the truth. Perhaps to help them see the truth, they can try reading this article on the CBCnews.ca website as it distills the facts down to what you need to know.

Bell Faces Class Action Lawsuit In Ontario Over Throttling…. HA HA!

Posted in Commentary with tags , , , on July 22, 2008 by itnerd

You’ll remember that the Union des consommateurs launched a class action lawsuit against Bell not long ago in Quebec over their throttling activities. Now that class action lawsuit has been extended to Ontario (note: this is in French, but click here for an English version via Google Translate).

At the very least, it will get Bell’s attention as Ontario is Bell’s biggest market which means that this could get expensive in a hurry if it is certified as a class action. As soon as I get info on how you can join the class, I will post it here.

A New Low For Rogers – They Do DNS Redirects When You Mistype Web Page Addresses… A Massive No No! [UPDATED X2]

Posted in Commentary with tags , , on July 19, 2008 by itnerd

Its bad enough that Rogers was caught altering web pages (which ticked off Google). But now it seems that Rogers appears to be redirecting invalid DNS requests to their own search and advertising page:

“The hijacking appears to be an attempt by Rogers to use its Deep Packet Inspection (DPI) technology to cash in on the mistakes of its users.”

Basically, what they are doing is hoping that you mistype the address of a website in your browser so that they can use that to display ads. This is bad for you because it is a huge security risk as it opens the door for hackers:

“The hacker could, for example, send spam e-mails to Earthlink subscribers with a link to a webpage on money.paypal.com. Visiting that link would take the victim to the hacker’s site, and it would look as though they were on a real PayPal page.”

Rogers has some balls to pull a stunt like this. Hopefully their customers have the balls to dump them for an ISP that is not this stupid.

UPDATE: A couple of my customers called me to ask me how to fix this. The simple thing to do is to not use Rogers DNS servers, so I did two service calls to configure their computers and routers to use the OpenDNS servers instead. At least when you mistype something, it tries to find you the correct web page and any advertisements that get displayed are for the purpose of keeping OpenDNS alive. Plus OpenDNS is WAY FASTER than Rogers DNS servers and WAY MORE RELIABLE too. Finally, you can filter out things like porn or other “evil” content. So, I figure if you’re going to see ads, at least get a better Internet experience out of it (not to mention a safer one). By the way, even if you don’t use Rogers, it’s a good idea to use OpenDNS instead of your ISPs DNS servers. Take a look at it today. It’s easy to make the switch.

UPDATE #2: If you really don’t want to be redirected to a search page with ads when making a typo on a domain name, you can still do that with OpenDNS.

You can sign up for a FREE account and then set up the option to turn off “typo correction”. You go in to the Dashboard at http://www.opendns.com and select “settings” and then “typo corrections” and then uncheck the box “enable typo correction”.

This turns off all redirection and returns the standard browser error page. OpenDNS then acts as a normal DNS server you can use to bypass ISP DNS servers that do DNS redirection. One thing to keep in mind is that if you turn off typo correction, then none of the blocking capabilities will work either. But if you don’t like ads, then go for it.

Bell Can’t Prove They Need To Throttle, So Now They Get Dirty!

Posted in Commentary with tags , , on July 18, 2008 by itnerd

You’ll recall that Bell started throttling independent ISPs, which in turn set off a debate about net neutrality in Canada, which in turn led to the CRTC asking them to prove that they need to throttle (and failing to do so). So sensing that they’re going to lose the throttling fight, they’ve clearly moved to “Plan B” which comes in two parts:

  1. Bell plans to introduce 10 and 16 Meg DSL service. That’s a good thing.
  2. Bell plans to charge wholesalers for bandwidth up front, and apply usage-based charges on the back end. That’s a bad thing.

Both would make Independent ISPs far less competitive and likely kill them. Clearing the way for Bell to be one of the few games in town.

What total scumbags!

As expected, this has set off a firestorm in the Canadian Internet community. Just check out this thread on DSLReports.com to see just how ticked off people are. The charge is being led by Canadian ISPs Acanac and Teksavvy who have been at the forefront of this issue from day one.

Bell is clearly unable to compete with smaller more nimble ISPs and as a result has to resort to dirty tricks to put them out of business. It’s time to raise hell about this to anyone who will listen. It’s also time to dump as many Bell services as possible so that they the message in the only place that matters.

The bank account.

Bell Canada To Google: FOAD!

Posted in Commentary with tags , , , on July 16, 2008 by itnerd

The latest little tidbit that was in the new Bell submission from last week has managed to catch the attention of the CBC. In short, Bell Canada has responded to Google’s charges that throttling Internet connections is “illegal” with this:

“If there is, indeed, any gatekeeping activity on the internet, which is questionable, the gatekeeping is being performed by the internet search engines, which are typically the users’ window to the near-infinite content available worldwide,”

Okay Bell. Here’s the difference between you guys and Google: If you don’t like Google as your search engine, there’s nothing stopping you from using Yahoo or MSN. You’re not forced to use Google. DSL customers on the other hand are at Bell’s mercy. It doesn’t matter if you are a Teksavvy customer or a Sympatico customer. Bell owns the right of way so you’re stuck with Bell whether you want to be or not. If users could leave Bell’s network as easily as they switch search engines, Bell would have no customers left.

So in short, Bell, not Google are the “gatekeepers” because of Bell’s throttling. They really shouldn’t try to shift the blame to someone else as It really doesn’t look good on them.

Bell Canada Says Throttling Aids Innovation…. WTF?

Posted in Commentary with tags , , on July 14, 2008 by itnerd

Here’s another tidbit from the document that I posted yesterday. Bell is claiming that it’s throttling of Internet connections aids innovation:

“Several parties have claimed that traffic management will hinder innovation. The Commission should see these claims for what they really are: the use of policy rhetoric devoid of substance in order to promote vested business interests. Indeed, the opposite of these claims is clearly the case; necessity is the mother of invention. Without any regard to network capacity, P2P file sharing application designers could develop applications designed to use all of the bandwidth that is available.”

Are these guys living in the Twilight Zone? What could ever possess them to say that? Hopefully the CRTC should see these claims for what they really are: the use of policy rhetoric devoid of substance in order to promote the vested business interests of Bell.

Bell Responds To CAIP: So Much BS, It Stinks!

Posted in Commentary with tags , , , on July 13, 2008 by itnerd

P2PNet has the latest filing by Bell in response to the Canadian Association Of Internet Providers. I’ll leave it to you to read the full document, but there’s one quote that jumps out at me:

“It is called “Deep Packet Inspection” because it looks beyond the routing and transport headers, deeper into the application packet headers, to determine the type of application that is communicating, but not the content itself”

Too bad that that description is wrong.

Take a look at this description of deep packet inspection. here’s how it actually works:

“DPI devices have the ability to look at Layer 2 through Layer 7 of the OSI model. This includes headers and data protocol structures as well as the actual payload of the message. The DPI will identify and classify the traffic based on a signature database that includes information extracted from the data part of a packet, allowing finer control than classification based only on header information.”

The rest of this document is full of more half truths and fudging of the facts. There’s a huge discussion of this over at DSLReports.com where posters are just tearing this document apart. Take a look at the discussion and you’ll see what I mean.

There simply can be no way with the BS that Bell is trying to shovel in this document can be viewed as being valid by the CRTC. If Bell had any sort of honor, they’d just do the honorable thing and drop throttling now. Now I’m not naive enough to believe that they will do that. So it’s up to Canadian Internet users to crank up the pressure on their politicians and on the CRTC to make Bell fold up like a cheap suit. Or perhaps Google will come to the rescue of Internet users in Canada.

Kevin Martin Flip Flops On Comcast…. That Sucks!

Posted in Commentary with tags , on July 12, 2008 by itnerd

Just when you were ready to throw a party to celebrate the demise of Comcast, comes this news that FCC Chairman Kevin Martin is now saying that there will be no fines handed out to Comcast.

How absolutely Comcastic.

Martin had the chance to send a strong message that ISPs can’t do the sort of things that Comcast has done (and denied until the proof was shoved in their face). But instead he is going to let Comcast off the hook. Granted the FCC may have felt that they might not have had a legal leg to stand on, but don’t get our hopes up by saying that you’re going to kick some butt and then wimp out.

Oh well, here’s hoping that Bell and Rogers get thrashed.

Comcast, Rogers, Bell All Have Bad News On The Throttling Front

Posted in Uncategorized with tags , , , on July 11, 2008 by itnerd

Imagine that you’re the CEO’s of any of the above ISPs. You’re going to wake up to the news that your life is about to get a lot more complicated. How? Let me list the ways:

  • Comcast got the absolutely Comcastic news that FCC chairman Kevin Martin thinks that Comcast needs to be punished for it’s throttling activites. He goes on to say that “The commission has adopted a set of principles that protects consumers access to the Internet,” Martin told The Associated Press late Thursday. “We found that Comcast’s actions in this instance violated our principles.”
  • Rogers and Bell found out that The Canadian Internet Policy and Public Interest Clinic (CIPPIC) at the University of Ottawa has put a post in the forums of DSLReports.com late on Thursday saying that “We are interested from hearing from individuals who are subscribers to Bell or Rogers’ high speed internet services who are concerned about alleged internet throttling practices by Bell and Rogers”. This is likely a prelude to a class action lawsuit.

Anyone want to take bets as to how fast it takes these companies to either circle their legal wagons?

Google Says That Bell’s Internet Throttling Is “Illegal”

Posted in Commentary with tags , , , on July 7, 2008 by itnerd

A new voice has entered the Canadian net neutrality debate. Google has declared that Bell is illegally throttling Internet customers and they would like it to stop:

“Bell claims its throttling of peer-to-peer applications is a reasonable form of network management. Google respectfully disagrees. Network management does not include Canadian carriers’ blocking or degrading lawful applications that consumers wish to use,” the company wrote in a 15-page submission to the Canadian Radio-television and Telecommunications Commission, which was made public over the weekend.

“From consumer, competition and innovation perspectives, throttling applications that consumers choose is inconsistent with a content and application-neutral internet, and a violation of Canadian telecommunications law, which forbids unfair discrimination and undue or unreasonable preferences and requires that regulation be technologically and competitively neutral.”

This is not the first time Google has slapped a Canadian ISP, just ask Rogers when it was caught altering web page content. Although they’re doing this for self serving reasons (*cough* YouTube *cough*), it’s good to hear a voice that Bell cannot ignore getting involved in this debate.