Archive for April 23, 2018

I Am Not Sure Why Rogers Customers Are Shocked That Their E-Mail Is Being Read By Yahoo

Posted in Commentary with tags , on April 23, 2018 by itnerd

Over the weekend a number of stories appeared about a change to the terms of service to Yahoo e-mail. Yahoo, which you can also call Oath as that’s the name given to it by Verizon who bought the company last year said in their new terms of services that they analyze “‘content and information,’ including e-mails, photos and attachments ‘when you use our services.’”

In other words, they read your e-mail.

Now how does Rogers fit into this? Rogers e-mail services are powered by Yahoo/Oath. Thus when users got notified about this change to their terms of service, it led to stories like this one and this one being published.

The thing is, I am not sure why anyone is surprised here. After all Google’s Gmail e-mail service used to read your e-mail to serve up targeted ads. Until they dialed that back  to read your e-mail for other reasons. So one could safely assume that others that offer up e-mail services were doing the same thing.

In short, if you use a third party e-mail service, anyone, or anything could be reading your email. Thus you should have no expectation of privacy. Ever. If you want privacy when it comes to you’re e-mail, you can always do what I do which is build and run your own e-mail server and host it out of a data center. That way you control the e-mail that you receive and that you send. What happens to it after you click send though is completely out of your control. Which means that you’re only marginally ahead in the privacy game.

One other thing. There’s a bunch of people who are mad at Rogers for this. I’m going to go out on a limb here and say that Rogers is just collateral damage in this as they are essentially a customer of Yahoo/Oath. So while there are things that Rogers does that deserve the ire of their customers, this isn’t one of them.

Finally the story written by Ellen Roseman of Toronto Star which is linked to above has this in it:

Rogers Yahoo email customers need to press for more information. What is the deadline for agreeing to Oath’s updated terms? Will they be cut off without access if they don’t agree? Can they get help moving all their emails to another provider?

Those are fair questions to ask. Hopefully Rogers and Yahoo/Oath answers those questions and does so quickly. Though I suspect that I can answer question three for them. I cannot see a scenario where Rogers or Yahoo/Oath would help a customer move their e-mail to another provider. There’s no value in doing so. But the other two Rogers and Yahoo/Oath can and should answer.

UPDATE: I just had a chat with a Rogers Tech Support rep who informed me that if users don’t agree to the new terms of service, they can’t use Rogers e-mail. Also, users who have contacted me directly have said the same thing.

Tech Support Scams Are On The Rise: Microsoft

Posted in Commentary with tags on April 23, 2018 by itnerd

One of the things that I seem to be getting a lot of business from in the last year or so are Tech Support Scams. I’ve covered a couple of the ones that I’ve tripped over in the last year or so, and I am preparing myself to get more business based on what Microsoft has had to say about the subject:

In 2017, Microsoft Customer Support Services received 153,000 reports from customers who encountered or fell victim to tech support scams, a 24% growth from the previous year. These reports came from 183 countries, indicating a global problem.

Approximately 15% of these customers lost money in the scam, costing them on average between $200 and $400. In some cases, victims pay a lot more. In December 2017, Microsoft received a report of a scammer emptying a bank account of €89,000 during a tech support scam in the Netherlands.

That’s truly scary. It’s clear that everyone needs to take action to make these scams less effective. I have some advice on how to avoid getting scammed here. But the best defense is to get the word out about these scams to as many people as possible. That way when the scumbags behind these scams try to take someone’s money, they will fail miserably.

Review: 2018 Hyundai Accent GLS Sedan – Part 1

Posted in Products with tags on April 23, 2018 by itnerd

When I first picked up the 2018 Hyundai Accent GLS my first thought was that they took a Sonata or Genesis G80 and shrunk it. It certainly looks like either of those two vehicles depending on what angle you look at the Accent from. And that’s a good thing as both those vehicles are lookers. Which makes the Accent that I have this week a looker as well.

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This Accent doesn’t look like your typical sub-compact car. It looks like something far further up the food chain with a bigger presence than your average sub-compact car. I guarantee that this will turn heads when you roll up in it. Which is what it did at the world premier of the Accent last year. Adding to the upscale and classy feel of the Accent are two items:

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In the GLS trim level, you get LED turn signals on the mirrors as well as…..

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…. 16″ Alloy wheels. And if you look carefully, you’ll see disc brakes. Seeing as I am taking a picture of the rear wheel, that came as a bit of a surprise as that’s something that you don’t typically see on a sub-compact car.

My review of the 2018 Hyundai Accent GLS is made up of five parts:

  • Exterior
  • Engine, transmission, handling, fuel economy, and driving comfort
  • Interior
  • Technology in the vehicle
  • Wrap up

The next part of this review will cover the engine, transmission and driving comfort. All of which are far above what you would expect from a sub-compact vehicle. Tune in tomorrow to see what I mean.

 

Latest Windows 10 Update To Be Called…. Wait For It… Windows 10 April 2018 Update

Posted in Commentary with tags on April 23, 2018 by itnerd

It appears that Microsoft has let it slip that the Windows 10 update that was delayed due to a Blue Screen Of Death issue, is going to be called the “April 2018 Update” which isn’t a terribly exciting name if you ask me. That’s based on this landing page which was noticed over the weekend by those who are running insider (aka BETA) builds and got build 17134 which post install takes you to said landing page. It also implies that this build likely is the release to manufacturing version that the average user will get when it does make an appearance.

Seeing as it’s called the “April 2018 Update”, logic says that it’s going to ship sometime before next Monday as if it doesn’t, it wouldn’t be an April update now would it?

Apple’s Crappy QA Strikes Again With Reports Of Hosed macOS Systems After Upgrading To 10.13.4

Posted in Commentary with tags on April 23, 2018 by itnerd

Wow, I remember the days when Apple stuff just worked. These days it just doesn’t work. I say that because reports are filling up places like StackExchange’s Ask Different with people upgrading to 10.13.4 and having issues with the upgrade. Specifically, they are hit with messages that “the macOS installation couldn’t be completed.” The initial install appears to be working fine, but when users go to shutdown or reboot an upgraded system, it goes into recovery mode. This issue appears to affect a broad variety of Macs.

Now some have gotten 10.13.4 to install by launching from Safe Mode, but others haven’t and are deciding to roll back and stick with 10.13.3 until Apple fixes whatever is wrong without admitting that it did anything wrong. Because after all, Apple doesn’t make mistakes.

So, what should you do. If you must upgrade to 10.13.4, make sure you have a backup. In fact, before doing an upgrade to any PC or Mac, you should be doing an upgrade. However, if I were you I would sit this one out for now as clearly Apple doesn’t have their act together.

You have to love Apple’s QA department who’s working hard to make sure the software the company releases is in tip top shape.