Archive for September 20, 2018

Linksys Cloud Manager Launches

Posted in Commentary with tags on September 20, 2018 by itnerd

Linksys today announced Linksys Cloud Manager, a cloud-hosted WiFi Management Platform purpose-built for small business environments that reduces costs and increases operational efficiencies. The solution offers centralized visibility, management and control of a wireless network without the cost and complexity of traditional hardware controllers, overlay software, or annual hosting costs.

Linksys Cloud Manager enables IT administrators and other authorized users to remotely monitor, manage and troubleshoot single or distributed wireless networks in real time via a single dashboard and sign-on. This plug-n-play platform helps provide secure remote access to Linksys Business Wireless-AC Access Points, which are built with enterprise-grade, high-performance hardware, and is competitively priced with no licensing or maintenance fees for five years*. The included cloud license fits any budget and provides a complete solution for IT solutions providers and their SMB customers. 

Simplifying SMB Network Management

The Linksys cloud architecture provides a feature set designed to streamline administration and improve productivity, giving users more control over network uptime and the ability to ensure QoS in real time.

  • Comprehensive Centralized Management via a Global Map – Manage multiple, unlimited client WiFi networks around the corner or around the world from one centralized dashboard with a single login. Visibility of all accounts, sites, access points, and devices.
  • Remote Monitoring and Network Insights – Provides alerts and real-time statistics so network administrators can anticipate potential network issues without the need for on-site monitoring and troubleshooting.  View through a web browser, historical and real-time traffic on the network, at-a-glance analytics about top clients and devices, including uptime, signal strength, connection duration, etc.  Built-in troubleshooting tools to identify problems using features such as a Ping Test, Blink LED, RF Environment Scan, and Rogue Access Point Detection.
  • Tremendous Scalability Scales seamlessly from single sites to unlimited networks worldwide; suitability for distributed networks (e.g., retail/branch offices).
  • Rapid Deployment with Zero-touch Provisioning – Configure APs even before unboxing them enabling a quick and simple installation process. After deployment, Linksys APs automatically connect to the cloud over SSL and can be configured remotely, whether they are offline or online. Users can provision the network in minutes with a few clicks.
  • Over-the-air Upgrades – Firmware is automatically updated.
  • Email and Text Push Notifications – Message alerts and warnings on network and device connectivity and network health re: power loss, downtime, or configuration changes.
  • Extremely Easy to Use Management Portal – An intuitive, browser-based dashboard and responsive user interface enables IT administrators to provision networks on the go from a laptop, tablet, or mobile phone, with no additional app to download.
  • Flexibility – With no vendor lock in, customers can use a local interface to manage Linksys APs if cloud is no longer required.
  • Multi-role Platform – Multi-management level accounts give users the ability to set roles (owner, admin, viewer) and provide key users access to specific networks.
  • Exceptional Warranty Terms and Technical Support – Linksys goes beyond the forum and email only support and offers 24X7 live customer support.

Unlocking Profitability for IT Solutions Providers

Limited resources, constrained spending budgets, and the proliferation of devices and IoT are further complicating wireless networks, and as a result, driving SMBs to move toward network managed services where an IT partner is responsible for the network on an ongoing basis.  The migration to cloud-based applications and everything-as-a-service presents a big growth opportunity in the SMB space for IT channel providers.

Linksys Cloud Manager is an ideal solution for resellers and IT solutions providers looking to develop a managed service model and generate recurring revenue. For those who already are, it’s a compelling alternative to pricier cloud solutions and will help round out their product portfolio to address customers with smaller IT budgets.

Availability
Linksys Cloud Manager is pre-installed on select Linksys Business Wireless-AC Access Points, on the LAPAC1200C.

  • LAPAC1200C: MSRP $199.99  Linksys Cloud Manager included at no extra cost. (Available in late October in Canada)

 

Review: Apple watchOS 5

Posted in Products with tags on September 20, 2018 by itnerd

Apple dominates the wearables market with the Apple Watch. A big reason for that is this dominance is the operating system that runs the Apple Watch which is watchOS. In the fifth iteration of this operating system, it’s been refined to not only provide a much better user experience. That starts with Siri. You can now invoke Siri by raising the Apple Watch and speaking to it without saying “hey Siri”. It takes some practise to get it right, but once you figure it out it is a handy feature. Though I have to admit that it wasn’t the biggest deal in the world to say “hey Siri” to get her to do something. But at least you have a choice as to how to invoke Siri for the first time.

If you run third party audio apps on your Apple Watch, they can run in the background and they also have access to the digital crown to allow you to control the volume. That’s neat and will be welcomed by users. Another welcome addition is a new podcasts app that supports automatic syncing of podcasts. That will likely be a feature that is welcomed by those with the LTE version of the Apple Watch as that has twice the memory as the WiFi only version.

watchOS 5 also builds on the solid fitness foundation that watchOS has with activity competitions where you can challenge your friends and win awards, expanded Workout types such as hiking and yoga, automatic workout detection which means that if the Watch thinks your running it will offer to start a workout, and advanced running statistics such as target pace. Though as my wife pointed out, you can’t configure multiple paces among other things. Which means you still have to find an Apple Watch app with those capabilities. But I’m pretty sure that these additions will motivate people to be more active. But one thing that I do have to say is that if I start a long walk, the Watch can be a bit too eager to offer to start a workout when all I am doing is walking to the local corner store down the block.

One feature that I wasn’t able to test was the new Walkie Talkie feature. This feature will allow you to send short audio messages to someone else. As long as you both have an Apple Watch running watchOS 5 and you’ve both added each other to Walkie Talkie. It sounds like a gimmick. But I think that Apple might be on to something here as I can see that this might be a niche use case for some users of the Apple Watch. Families for example as this method of communication may be less obtrusive than a phone call. Especially for a quick message such as “I’m on my way” or “I just got here.”

One big addition that most people will care about is that watchOS 5 now has the ability to allow you to connect to any WiFi access point which will give you a reason to not tote your iPhone around the office for example. Especially for those who have the WiFi version of the Apple Watch. That is as long as it is not a 5GHz Wi-Fi network, or it is a captive network or some sort. But assuming that you fit this use case, it works. Mostly. By that I mean that if you have a simple WiFi network with password authentication, it will work just fine based on my testing. But if you try to connect to a WiFi network that is more sophisticated such as an 802.1x network that requires a username and password and requires a certificate to be downloaded to the Apple Watch, your mileage may vary. In my tests of that scenario, it worked maybe 25 percent of the time. The rest of the time it failed to connect and claimed that my password was wrong which. But it wasn’t. That implies that Apple may have some work to do on this front. Another thing to note is that Apple requires you to use the scribble feature to enter the password. That can be frustrating if you have never done that before. But once you get the hang of scribble, it’s really not a big deal.

Another big addition is that the Mail app finally displays HTML content. That way you don’t have to fish out your phone to read an email. Which in turn enhances the fact that you can leave your phone behind and just rely on the Apple Watch.

Gripes? Well, I have noted that the user interface is kind of buggy. For example there is the odd occasion where I try to respond to a text message in Messages and when I use a canned response, Messages disappears and I simply hear the sound that indicates that I have sent the message. But because I am not 100% sure that I have used the right canned response, I have to go back into messages to check to make sure. But that is minor in the grand scheme of things as this is a solid iteration of Apple’s wearable OS. If you have an Apple Watch, you should download this and install this ASAP as it is a major step forward for Apple Watch owners.