Archive for November, 2019

OpenText Annouces A Flexible Path To The Cloud At Enfuse 2019

Posted in Commentary with tags on November 12, 2019 by itnerd

OpenText today announced its latest technology update, with innovations across its entire portfolio. This release further improves the capture, governance, exchange and use of information to drive productivity, growth and a lasting competitive advantage.

Accelerating Cloud Leadership

This release advances the company’s cloud leadership with the introduction of cloud-native applications for OpenText™ Content Services, including OpenText™ Content Suite Platform, OpenText™ Extended ECM Platform, OpenText™ Documentum™ and OpenText™ InfoArchive.

These cloud-native Content Services applications update automatically, scale dramatically, and run anywhere – both on- and off-cloud and represent important progress on the company’s path to launching OpenText Cloud Editions (CE) in 2020.

OpenText has a growing portfolio of next-generation SaaS applications designed to manage information and content-intensive business processes. OpenText Core applications are built on OpenText™ OT2 next-generation EIM-as-a-Service platform.

This release introduces:

  • OpenText™ Core for Federated Compliance, a centralized application for oversight of records policies across multiple content repositories. Available immediately for Documentum, the application features a unique hybrid architecture which honors local control and data sovereignty requirements.
  • OpenText™ Core Experience Insights, a SaaS application that provides marketing leaders full visibility over their customer’s journey – from website interactions to email engagement, social media content and call center performance.

These new applications join a roster of SaaS offerings, including the recently announced OpenText™ Core Capture, OpenText Core Share, and OpenText Core Signature.

Addressing Today’s Complex Security Challenges

Security is at the forefront of every OpenText product and service. This update, announced at OpenText Enfuse, provides new tools and capabilities to solve today’s most complex investigative, legal, and information security challenges.

  • OpenText professional services now provides a threat-hunting service which integrates OpenText EnCase Endpoint Security with OpenText Magellan AI and analytics to reduce response times and expedite the detection, response and remediation of threats. The new offering helps customers with incident response, regular threat-hunting to protect endpoints and networks, and ongoing security training and optimization.
  • OpenText EnCase Endpoint Security adds powerful new tools to help security teams monitor and detect threats, including real-time continuous monitoring of endpoints with 400+ new anomaly detection values and new MITRE ATT&CK OOTB anomaly rules
  • OpenText™ EnCaseTM Forensics features enhanced search to help investigators discover deleted or modified information more quickly during forensic investigations.
  • OpenText AI & Analytics helps ease some of the privacy and compliance requirements associated with regulations like GDPR and CCPA via the automatic identification of personal identifiable information (PII) in unstructured data and other sources.
  • The OpenText Identity and Access Management Platform helps customers secure identity and access management across domains, providing a frictionless, yet secure experience for users to ensure better security in a zero-trust world.
  • OpenText Tableau forensic hardware now includes first-to-market innovations to help save critical time for investigators via the ability to pause and resume any forensic imaging job, even after a power cycle.

Increasing Agility and Managing Risk in Trading Partners

To help enterprises speed time-to-market for supplier engagement and to reduce operational, financial and reputational risk in supplier selection, OpenText is introducing the OpenText Global Partner Directory, a searchable supplier sourcing and onboarding solution.

  • With the Global Partner Directory, enterprises can easily connect with suppliers on the OpenText Trading Grid, the world’s largest cross-industry community of B2B supply chain trading partners.
  • Advanced data filters within the Global Partner Directory enable users to rapidly and confidently identify the right suppliers to do business with based on multiple factors such as goods sold, company size, regional coverage, trading practices, protocol used and financial risk profile.
  • The Global Partner Directory will equip trading partners with tools to support corporate priorities for ethical and sustainable supply chain operations.

Delivering Continuous Innovation in EIM

New product updates across the OpenText portfolio provide enhancements to EIM productivity and efficiency.

  • Intelligent automation and AI integrations remove manual tasks and add value to business processes, including:
    • OpenText Axcelerate adds automated machine-translations of documents for global investigations in partnership with Veritone™ and automated sentiment analysis and entity extract. OpenText eDOCS now features AI-powered search.
    • Content suggestion generation and translation in the OpenText Web Content Management Solution, TeamSite.
    • Enhancements to the OpenText Extended ECM Platform to enable allowing users to automate multiple simultaneous content-driven processes through asynchronous processing.
    • The ability to automate content-related processes with OpenText Vendor Invoice Management, enhanced with machine learning and optical character recognition.
  • Enhanced productivity and user experience bring new and efficient ways of working with and across OpenText products, including fresh new visualizations in OpenText™ Magellan Analytics Studio, new authoring tools in OpenText™ Exstream and a new mobile application for OpenText™ Documentum.
  • Integrations with world-class products and services improve business results and connect content, information and data to the digital business. This release brings new integration between OpenText Experience portfolio and OpenText™ Hightail, Google Translate, Brightcove’s video hosting platform, Salesforce.com, the Salesforce Marketing Cloud, and SAP®. OpenText Documentum for Life Sciences offers new integrations with Microsoft® SharePoint® Online and OpenText™ Contract Center is now integrated with SAP®.

Spotify Is Free Today On Sonos

Posted in Commentary with tags on November 12, 2019 by itnerd

You can now stream Spotify Free on Sonos through a free software update that rolls out today. Spotify Free enables even more listeners to enjoy the best of Spotify in great sound on Sonos – offering even more choice for current or soon-to-be Sonos customers this holiday season.

Queue up your Discover Weekly or favorites like RapCaviar on the One SL – the powerful, microphone-free speaker (MSRP $229).

Or, if you’re leaving home for the holidays and your friends/family don’t have Sonos yet, bring the party with you with Move, the indoor/outdoor, battery-powered smart speaker (MSRP $499).

Spotify Free on Sonos includes: 

  • Access to Spotify’s entire catalog on shuffle, making it even easier to listen to music, podcasts, and more.
  • Listeners will also have access to 15 personalized on-demand playlists, including Discover Weekly, Release Radar, and Daily Mix, favorites like RapCaviar, Viva Latino, and more.
  • Stream Spotify Free on Sonos through the Sonos app or directly from the Spotify app. Start playlists with voice based on title, genre, or mood with the Google Assistant on a voice-enabled device.
  • Whether you regularly use Spotify or not, remember you don’t have to pick just one streaming service on Sonos. Add Spotify Free in addition to one of the other 100+ streaming services on Sonos to discover even more music and content.
  • Get started: Make sure your Sonos app is updated to the latest software. Go to Settings > Services > click Add a Service under Music & Content > Set-up or Log-in.

Today’s software update will also include a new design for browsing Spotify in the Sonos app, making accessing favorites more consistent with the Spotify app.

NordVPN Announces NordLocker

Posted in Commentary with tags on November 12, 2019 by itnerd

NordVPN has announced the launch of its latest cybersecurity product — NordLocker. The new digital tool secures all types of files stored on your computer or in the cloud with end-to-end encryption.

NordLocker is perfect for both personal use and handling work-related data. If someone gets access to your computer or other storage without permission, you don’t want your private files, such as photos, videos, music, notes, etc. to be peeked at or stolen. With NordLocker, what others see on your computer is secure, folder-like “lockers,” which hold your encrypted files and can only be accessed with your master password. The tool is especially handy for protecting your most sensitive data, including finances, IDs, and work files.

On the other hand, NordLocker is a must for companies that store financial, legal, or medical records of their clients or deal with any other confidential information. In case of a breach, the encrypted data remains ultra-safe and private. That’s because NordLocker’s cryptosystem uses the most advanced ciphers and principles, featuring Argon2, AES256, ECC (with XChaCha20, EdDSA, and Poly1305), and other creations of modern cryptography. Military-grade encryption secures files kept both on your computer and in the cloud hosting services, such as Dropbox.

NordLocker features zero-knowledge privacy. “Your data is not our business. Our encryption system is designed in such a way that we can’t see your file content under any circumstances,” says Ruby Gonzalez.

Running on both Windows and macOS, NordLocker supports documents of any type and size. To encrypt files, simply drag and drop them into your locker folder or use the “plus” button within the locker. Once the files are in the locker, they can only be accessed and decrypted with your master password. Finally, your data is safe from hacking, snooping, and unauthorized access of any kind.

The easy-to-use app offers a safe way to share your files with others confidentially. Just encrypt them first and then send them via email, messaging apps, file transfer services, upload them to the cloud, or use any other way. The data stays protected and impossible to crack until you give someone access to it. If the people you want to share your files with don’t have NordLocker, they can download it, sign up, and access your files for free.

Main features of NordLocker:

  • One-click encryption
  • Master password protection
  • Confidential cross-platform sharing
  • Supports files of any type and size
  • Encrypts files stored on a computer and in the cloud
  • Accessible on multiple devices
  • Runs on macOS and Windows
  • Powerful cryptosystem (AES256, ECC, Argon2)
  • Zero-knowledge architecture

A free version of NordLocker is available which gives users 5GB of encrypted data. Premium users can encrypt unlimited amounts of data. Visit nordlocker.com for more information.

HP Asks You To “Get Real” During The Holidays

Posted in Commentary with tags on November 12, 2019 by itnerd

Smartphones, social media, video games, and myriad other digital distractions have become the love-hate focus of our modern era. But, there’s a growing trend to reintroduce real-world experiences, from “digital detox” retreats to phone-free dinner parties to reading more hard-cover books.

HP recently conducted a survey [Warning: PDF] to better understand how North Americans feel about their relationship with screens.

  • 90% of people would rather have 1 real friend than 100 online
  • 70% of people believe relationships were closer before the internet
  • 61% of parents worry their kids aren’t fully developing social skills
  • 60% wish they could return to a time before social media

To bring families and friends together and make the holidays REAL, HP has developed 250+ hours of printable content, including partners such as Disney, DreamWorks, All Recipes and more. You can view the content here.

HP is also hosting an event this month in Toronto to bring this topic of balance to life – Get Real – details below. It’s free and open to the public.

Get Real – an HP Event 

Where/When: Yonge Dundas Square | November 14 – 16, from 10 AM to 6 PM
Activities: 

  • Get Real Emoji Photo Wall – Guests will be able to take a photo outside of the digital tunnel against in Get Real emoji photobooth
  • Digital Tunnel – An immersive experience where guests can login with their social media handles and see their ‘digital footprint’
  • Hot Cocoa Station – Complete a ‘Get Real Pop-Quiz’ and bring it to the hot cocoa station to receive a complimentary hot beverage
  • 250+ Hours of Real Content – Browse through different content/activities to have printed instantly as a takeaway

 

 

Review: Roku Premiere

Posted in Products with tags on November 12, 2019 by itnerd

Roku has a streaming device that is feature packed and affordable which is perfect for upgrading a non “smart” TV with streaming functionality. It’s the Roku Premiere.

Roku Premiere Box With Product

 

Here’s what you get in the box:

  • The Roku Premiere with 4K HDR streaming & 802.11b/g/n single-band WiFi
  • Roku remote
  • A kind of short HDMI cable

Under the hood, you get a quad-core processor and comes in a low-profile form factor that allows you to stick it under a TV to save space (adhesive included). In short, it’s a powerful package that takes up very little space.

Now you are likely asking how powerful is it? Well despite the fact that didn’t have much of an issue streaming 4K video in a bedroom located a room away from my router. There was no buffering or anything of the sort that I noted during my testing. Thus unless you have a large home where a Roku Streaming Stick + may be a better fit due to the fact that it has 802.11ac WiFi built in, the Roku Premiere will work just fine. In terms of picture quality, that’s going to depend on the TV that you have. Mine supports 4K HDR so video looked stunning. Speaking of video, Roku as usual has a massive catalog of streaming services including Apple TV+ and live TV which will keep you streaming for hours.

Gripes? Admittedly these are first world problems. But besides the rather short HDMI cable which could make positioning it a challenge, the remote control is one of Roku’s line of sight remote controls without voice control functionality. If you want that functionality, you need to download their app to your smartphone which isn’t the biggest deal in the world. Another gripe is that no Roku device supports AirPlay 2 functionality which is weird given that Apple TV+ is available on the platform. And that casting from Windows 10 devices and the like is supported. But none of those gripes should deter you from buying the Roku Premiere if you want to get 4K HDR streaming at a great price.

Speaking of that price, the Roku Premiere goes for $49.99 CDN which is a very low barrier to get into the streaming game. Given what is on offer here, the Roku Premiere is very much worth a look if you want to add streaming functionality to your TV.

OpenText To Acquire Carbonite

Posted in Commentary with tags on November 11, 2019 by itnerd
OpenText announced today that it has entered into a definitive agreement to acquire Carbonite, Inc. (“Carbonite”), provider of cloud-based subscription data protection, backup, disaster recovery and end-point security to small and medium-sized businesses and consumers.

OpenText CEO & CTO, Mark J. Barrenechea and OpenText EVP, CFO Madhu Ranganathan will host a conference call today at 9:00 a.m. Eastern Time to discuss today’s announcement. Conference call details are included further below.

The acquisition of Carbonite is expected to extend OpenText’s leadership in the Enterprise Information Management (EIM) market by complementing OpenText’s security offerings in data loss prevention, digital forensics, end-point detection and response with the addition of Carbonite’s data protection and end-point security solutions. The acquisition also adds significantly to OpenText’s Cloud business and further complements OpenText’s routes to market, strong enterprise customer base in the Global10K, enhanced SMB and prosumer markets.

About the Transaction and Terms of the Agreement:

  • Tender offer to be commenced for all outstanding Carbonite shares for $23.00 per share in cash(1)
  • Total purchase price of approximately $1.42 billion, inclusive of Carbonite’s cash and debt
  • Total purchase price is approximately 2.8x TTM (Trailing Twelve Months) Carbonite GAAP revenues (as of September 30, 2019), inclusive of annualized full year reported Webroot GAAP revenues, a significant acquisition which closed in March 2019
  • Expect significant expansion of cloud revenues, cloud margins, adjusted EBITDA and cash flows in Fiscal 2021
  • Current Carbonite Annual Recurring Revenues (ARR) of 90%
  • Accretive, and targeting to be on the OpenText operating model by end of Fiscal 2021
  • Funded with OpenText’s existing cash on hand and revolver
  • Estimated OpenText net leverage ratio at closing of approximately 2.5x, with a target to return to less than 2x net leverage during the 4-6 quarters post close of transaction
  • Financial projections and target models will be provided upon closing of transaction
Expect the transaction to close within 90 days of this announcement
OpenText, through a wholly-owned subsidiary, intends to commence the tender offer for all of the shares of common stock of Carbonite within 10 business days. Pursuant to the agreement, the tender offer will be followed by a merger to acquire any untendered shares. The tender offer is subject to the tender of a majority of Carbonite’s shares and certain other regulatory approvals and customary closing conditions. The transaction is expected to close within 90 days.

Review: Tile Slim

Posted in Products with tags on November 11, 2019 by itnerd

The people at Tile have been busy coming out with a bunch of new Tile products. Two of them in new form factors. The first of these new form factors is the Tile Slim:

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This is a credit card sized (though it is thicker than a credit card) Tile tracker that has the following going for it:

  • Waterproof
  • 200 ft range
  • Louder ring
  • Built-in 3-year battery that isn’t replaceable

The fact that this battery isn’t replaceable unlike many other Tile products may deter some. But the fact that it lasts 3 years can likely offset that. In terms of the 200 foot range, I was able to test this inside a storage locker facilely where I could find the Tile Slim anywhere on the same floor of the facility which is at least 100 feet in length. It will however not work between floors which makes sense seeing as this is a Bluetooth device and Bluetooth doesn’t work well or at all through floors. The ringtone is definitely loud as I could hear it down the hall with was in the storage facility that was testing in. This is why this Tile will be my choice for being in my luggage when I travel.

Downsides? The battery lasts three years and isn’t user replaceable. That basically makes this a subscription service as opposed to be something that you can use long term. The flip side to that is the fact that when your Tile does run out of juice, they do have a program called reTile that allows you to replace your Tile at a discount of up to 50%. The new Tile will come with a prepaid envelope so that you can send back the old one to recycle. But that’s only true for those in the US. For those anywhere else on Earth, you can drop off your old Tile at your local e-recycling center.

The Tile Slim goes for $29.99 USD for each one. It’s a bit expensive given that you can’t seem to get multi packs to save some cash. But if you’re like me and you need a tile that fits into a location where space is a premium and it has to be loud, then this may make it worth it for you. 

 

New IDC & SAP Report Says That Experience – Customer, Brand & Product – Is The Secret to Profitability

Posted in Commentary with tags , on November 8, 2019 by itnerd

A new report from IDC Canada and SAP Canada reveals that while digital strategy execution is incremental for Canadian companies, advancement is tied to succeeding on the human side of business.

Canadian enterprises across all sectors are faced with shifting customer demands, economic uncertainty and an ever-changing cycle of innovation. With the digital economy is in this constant state of change, Canadian enterprises need to be aware of what’s at the heart of business evolution– great leadership. Thus, comes the comparison between innovative leaders and observers who fall short.

The report shows Canadian businesses need to shift to become intelligent enterprises (IE) and that IE leaders need to embrace a greater focus on customer experience in order to see a direct link to profitability. The report highlights several statistics that highlight how customer and employee experience go hand in hand with profitability:

  • 73 per cent of IE leaders will increase their focus on employee experience next year, while 59 per cent of IE leaders will increase their focus on customer experience
  • In terms of expected focus for 2020, 70 per cent of IE leaders will increase focus on employee experience in the next year
  • Over 80 per cent of IE leaders have a CEO that is a strong customer experience champion
  • 66 per cent of IE leaders believe that customer experience has significantly improved financial performance within their business
    • Companies in the financial services sector are more likely to say it’s important to improve employee experience while improving the customer experience

You can download the report here (registration required, but totally worth it having read this report).

88% of Canadians Would Take a Four-Day Work Week if Employer Offered: Citrix

Posted in Commentary with tags on November 7, 2019 by itnerd

Canadian office workers are eager to transition to a four-day work week, but are currently spending an average of four hours each week working outside of their existing contracted hours – according to new research from Citrix which surveyed nine countries worldwide including Canada, Norway, Germany, UK, France, Denmark, Italy, Mexico and Sweden.

The new data – from a survey of 500 office workers in Canada carried out by OnePoll – sheds light on whether a shortened work week could be feasible for Canadians considering average overtime hours.

Top reasons cited for this overtime include feeling like it’s the culture of the business (37%), unrealistic targets and workload (22%) and, for some, it’s wanting to do the extra work (21%).

Outdated working culture despite tech evolution

Despite the existence of new technology that enables greater efficiency and productivity, Canadian employees revealed the pressing need for their organizations to upgrade technology – with improved processes (30%) cited as a top solution to help reduce extra time worked.

The country is divided with just less than half of Canadian workers (45%) believing a national four-day working week is feasible with their current workload, despite the same workers claiming a growing workload is what’s causing them to work overtime.

A working culture where Canadians (32%) still believe employers reward and/or promote those who work longer hours, coupled with outdated technology, are the top barriers preventing Canada from adopting a four-day working week. It’s not to say Canada won’t ever achieve this, but a shift in business culture and decision makers’ mindset must happen first. Embracing a more innovative workplace means measuring employees on the work they produce rather than correlating it to how much was produced during the traditional contracted hours of nine to five. Canadian companies need to focus on discovering how and where their employees work best and providing them with the technology necessary to enable them to do their job most efficiently.

Employees eagerly await 

Perhaps unsurprisingly, the vast majority of Canada employees (88%, compared to the survey average of 87%) would take a four-day working week if it were offered. However more than half (74%, compared to the survey average of 72%) of those employees would only take it if they could keep the same salary, with less than a quarter (14%, compared to the survey average of 15%) being willing to take it if it meant a reduced salary.

Progress is being made, yet four-day working week is still years away

When asked when they might see a four-day working week in their companies, Canadian employees think we could be six years away. Despite progress being made globally, six years was the average among all countries surveyed when asked about the adoption of a four-day work week. UK workers think it will be possible soonest (approximately 5.61 years), followed by those in France (just below six years at 5.89) and then Canada at 6.22 years.

Canada is not alone with workload being the main barrier. Of all countries surveyed on this subject, the average overtime hours spent was four hours and 36 minutes. Notably, Norwegian workers work the most overtime (10+ hours) and Swedish workers work the least (three hours).

When comparing reasons for overtime work, the top reason among all countries was that it’s the culture of the business (23% compared to 37% in Canada). This was followed by unrealistic targets and workload (22% on average and for Canada) and getting paid overtime (20% compared to 18% in Canada).

Eden: There For All of The GTA This Winter For Snow Removal

Posted in Commentary with tags on November 7, 2019 by itnerd

Eden offers seasonal service and one-time snow removal services at the tap of a button. As easy as using an IOS or android device, Eden has you covered with no contracts and with the seasonal service you can pay per visit, but they come out automatically when there is 5cm/2 inches or more of accumulation!

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Eden prides itself on its excellent service standards. The support team are snow removal industry veterans. The crews are all vetted and insured snow removal professionals with professional equipment.

Eden also wants to provide value to the snow removal community through the newly launched Eden U training program. This is aimed at existing and new professionals within the landscaping and snow management industry who want to grow their business through the use of technology. Find out more on the Eden U page: https://edenapp.com/eden-university.