Archive for October 5, 2020

OpenText Announces Support For Alfresco

Posted in Commentary with tags on October 5, 2020 by itnerd

OpenText™ today announced OpenText Support for Alfresco™, a new suite of service offerings to support content services solutions from Alfresco. With OpenText, Alfresco customers benefit from defined service-level targets, 24/7 support options, global support, timely and regular code fixes, customization support, and an opportunity to lower support costs. 

OpenText has put in place a dedicated team to manage and contribute to the Alfresco open source community, to provide Alfresco customers with world-class support, and to offer a compelling transition to Information Management and the Cloud. OpenText Support for Alfresco offerings are immediately available for Alfresco Community Edition and Alfresco Content Services users. 

The OpenText OpenSource Edition for Alfresco program offers an OpenText branded release of Alfresco Community Edition that provides annual renewable support with troubleshooting and regular code updates to address issues identified by OpenText and our subscribers. For those Community Edition users with unique situations and timelines, we also offer support services such as custom bug fixes and customization support scoped to each request. 

OpenText Support for Alfresco ACS offers cost-competitive support services to Alfresco Content Services customers, including options for those with customizations that require continued code maintenance and support. 

As the market leader in Information Management, OpenText can also provide additional features, such as archiving, increased end-point security, and intelligent capture, as well as the option of managed services provided through the OpenText Cloud or public cloud partners. 

For more information on these new offerings, or to schedule time to speak with an OpenText expert, visit:

Review: Wondery

Posted in Products with tags on October 5, 2020 by itnerd

Seeing as 2020 has been a year that seriously needs a reboot, many of us have found new pastimes. Podcasts are one of those pastimes. That’s where Wondery comes in. Available in iOS and Android flavors, Wondery is the world’s largest independent podcast publisher and they’ve recently launched in Canada. Which meant that I had to take a look at it.

The thing about podcasts is that there are a lot of them out there. Wondery has a selection of high quality podcasts that cover a variety of topics. And the app is very easy to use. Let me show you:

The user interface is very clean and easy to navigate. Simply by scrolling, I was able to find podcasts that caught my interest. And there was a lot of them that caught my interest. More on that in a minute.

When you find something that catches your interest, it doesn’t take a rocket scientist to figure out how to flip between different seasons as well as download episodes to your phone so that you can listen to them on a plane….. Whenever we’re able to safely travel.

Another thing that I liked was the fact that there’s a lot detail on the podcasts so that you know what you’re getting yourself into. And I think that is the main strength of Wondery. There’s a ton of interesting content here that in the two days I have been using it have caught my interest. It also saves you the trouble of searching for interesting podcasts on your own, or the need to get recommendations from friends. I could easily spend days listening to content. The podcasts are very high quality from an audio perspective, and streaming them didn’t make a significant dent into my 6GB data plan during a drive to and from hiking over the weekend?

Gripes? Two very minor ones. The first is that Wondery needs an Apple CarPlay interface as that would make starting and controlling podcasts much easier. In my case, I had to start the podcast from my iPhone directly before driving off. Then I could control it from the Now Playing screen. But if I paused it and left it for more than a few minutes, the podcast would disappear. That would require me to pull over and use my phone to start the podcast again which is of course not exactly optimal (and depending on your location, expensive as using your phone while behind the wheel can result in an expensive ticket if you’re caught by the police). The second thing is that I would like to see more Canadian Content. When I did a search for “Canada” and “Canadian” as well as random Canadian cities, this is all that I could come up with:

Wondery has a lot of great content on tap. But Canadian content is something that is going to allow it to resonate with Canadian listeners.

Wondery has two subscription options starting with $4.99 monthly. Or you can pay $34.99 a year which is a 40% savings. From what I see here, it’s totally worth it given the content that is on tap. If you want top notch podcasts, but you don’t want to put the legwork to find them, Wondery is totally worth having on your phone or tablet.

UPDATE: The app coming soon on Android

Verto Health Launches COVID-19 Appointment Booking & Assessment Centre Solution

Posted in Commentary on October 5, 2020 by itnerd

Verto Health, a leader in connection and communication software for the healthcare industry, today announced the launch of its COVID-19 Appointment Booking and Assessment Centre Capacity Optimization Solution for hospital health systems, which can be implemented and made live within 48 hours.Beginning October 6, COVID-19 assessment centres in Ontario will only be able to test patients who have an appointment.

Through Verto’s offering, hospital health systems can have an effective solution, including an appointment booking widget on their website, that will allow patients to self-schedule appointments. The solution, already being implemented by healthcare networks such as Unity Health Toronto, supports pre-screening and optimizes assessment centre capacity. It allows hospitals to manage patient arrival and wait-time notifications, as well as track and optimize patient and staff flow once patients are in the assessment centre.

The dashboard provides the testing facility with a bird’s eye view into information such as number of active patients, room locations and testing status, allowing clinical staff to make real-time decisions and allocate resources to maximize patient testing. For patients, the system provides visibility into which facilities have open appointment/testing slots, and offers the opportunity to book appointments and conduct self-assessments directly online. Once an appointment is confirmed, patients are automatically notified via email or SMS, pending the preference of the hospital health system.

Solution overview and capabilities:

Verto Health’s solution can be deployed quickly. Healthcare organizations are able to easily add incremental capabilities.

  • Digital patient COVID-19 pre-screening self-assessment questionnaire
  • COVID-19 assessment centre online patient appointment booking and self-scheduling
  • Digital patient arrival confirmation
  • Kanban dashboard of scheduled patients
  • SMS/text message appointment reminders
  • Patient engagement and education (e.g. information to remind patients what to bring on the day of appointment and safety protocols)
  • Post-appointment patient satisfaction survey

For more information about the Appointment Booking and Assessment Centre Capacity Optimization solution, please visit

Last month, Verto Health announced it was partnering with McMaster HealthLabs (MHL) to contribute its digital twin software platform to support MHL’s COVID-19 study of international travellers arriving at Toronto Pearson International Airport. MHL is conducting the study with support and resources from Air Canada and the Greater Toronto Airports Authority (GTAA). As of October 1, nearly 13,000 tests of returning volunteer international travellers have been conducted.