Samsung Wallet Now Supported on Coinbase Crypto Platform

Posted in Commentary with tags on July 29, 2025 by itnerd

Starting this week, Samsung Pay will begin rolling out as a payment method and deposit option for trading and funding user accounts within the Coinbase app. The integration reflects Samsung’s ongoing commitment to deliver innovative mobile experiences and Coinbase’s efforts to make fast, easy, and compliant crypto services available to communities worldwide. The feature will be rolled out to select Coinbase users over the next month, with broad availability expected in the near future.

Samsung Wallet combines Samsung Pass and Samsung Pay into a single, easy-to-use application for mobile transactions and all your digital essentials — including memberships, digital keys, and more. It features layers of security including tokenization, biometric authentication, and Samsung’s proprietary defense-grade mobile security platform, Samsung Knox. Highly sensitive information is stored in the embedded secure element, an isolated environment on-device that provides added protection.

To learn more about Samsung Wallet features and device compatibility, visit https://www.samsung.com.

Talk human to me: What Canadians really want from AI

Posted in Commentary with tags on July 29, 2025 by itnerd

We’ve all been there: you’re locked out of your bank account, and the chatbot keeps looping: “Please verify your identity.” We know we’re talking to machines… we just don’t want it to feel that way.

That moment isn’t rare and it’s reshaping consumer expectations. A 2025 report from ServiceNow reveals that 64% of Canadians expect AI chatbots to recognize emotion by the end of the year. 

Why? Because while 62% of Canadians see value in chatbots, a striking 94% still find them frustrating and impersonal. When we say, “this is urgent,” we want tech that can read the room, not just recite a script.  

But the real issue isn’t just that bots lack empathy, it’s that we’re relying on them too much in the wrong moments. 

What Canadians really want is a smarter handoff: 
🧠 AI that handles the boring stuff 
👩‍💻 Humans who can step in with real empathy 
📱 Tech that helps both work better — together 

We’re not anti-tech. We’re just pro-sanity. Canadians are happy to let AI handle the basics, but when something goes sideways, they want a real person, already up to speed, thanks to embedded, context-aware AI working behind the scenes. 

Over 6000% and 4000% VPN Demand Surge in UK

Posted in Commentary with tags on July 29, 2025 by itnerd

VPN Mentor has published a report about an increase of VPN demand in UK following the implementation of the Online Safety Act which requires age verification in order to access adult content and possibly harmful content.

Their research team conducted an analysis of user demand data in the UK and they observed a significant surge of 6430% in VPN demand after the enactment of the age-verification laws with spikes of 900% up to 4000% the following days.

They delve into that and the possible privacy risks this act presents to the people.

You’ll find all the details to their findings here: https://www.vpnmentor.com/news/uk-vpn-surge/

The Canadian Cybersecurity Network and eChannelNEWS/ChannelNEXT Unite to Bridge Canada’s Cybersecurity and Channel Ecosystems

Posted in Commentary with tags , on July 29, 2025 by itnerd

 The Canadian Cybersecurity Network (CCN) and eChannelNEWS/ChannelNEXT are joining forces to strengthen national collaboration between cybersecurity professionals, Managed Security Service Providers (MSSPs), and Managed Service Providers (MSPs). As two of Canada’s most influential technology communities, this partnership will connect CCN’s reach and cybersecurity knowledge with the business-building influence of Canada’s IT channel, delivered through ChannelNEXT peer groups, events, and eChannelNEWS media.

CCN, Canada’s largest cybersecurity community, unites over 45,000 members across business, education, and government for an almost 1.1 million overall population.

ChannelNEXT/eChannelNEWS helps technology vendors and partners grow smarter and stronger through media, events, and channel enablement with a community of over 110,000 channel partners.

Through this partnership, CCN and eChannelNEWS/ChannelNEXT will:

  • Launch joint initiatives and events that bring cybersecurity and channel leaders together
  • Deliver national insights, partner recognition, and marketplace access for MSSPs and cybersecurity vendors
  • Help vendors build channel-ready go-to-market strategies aligned with Canada’s evolving cyber landscape

This collaboration and united vision mark a pivotal moment in building a more integrated, resilient technology ecosystem across Canada.

TELUS launches Wi-Fi 7 In B.C. With Alberta & Quebec Coming Soon

Posted in Commentary with tags on July 29, 2025 by itnerd

TELUS is bringing next-generation internet connectivity to Canada with the launch of Wi-Fi 7, delivering speeds up to four times faster than Wi-Fi 6. Now available in B.C. and coming soon to Alberta and Quebec, new customers on TELUS PureFibre Gigabit plans and above, and existing customers who upgrade to eligible speed tiers can experience faster Wi-Fi speeds, significantly lower latency, and the ability to seamlessly connect more devices at the same time. TELUS’ Wi-Fi 7 hardware’s award winning design is made with 65 per cent recycled plastic, blending form and function and helping reduce environmental impact.

Improved performance

Wi-Fi 7 takes your home internet experience to the next level, delivering speeds up to four times faster than Wi-Fi 6 to keep up with everything your household does online – whether you’re streaming movies in 4K, gaming with friends, or running a smart home full of connected devices. With advanced Multi-Link Operation (MLO), your devices can connect across multiple Wi-Fi bands at once, helping reduce lag and keeping your connection smooth, even when everyone’s online at the same time. Wi-Fi 7 also ensures faster, more reliable performance in every room, making it the perfect solution for homes and hybrid workspaces.

PureFibre advantage

TELUS is the only major provider in Western Canada offering 100 per cent fibre optic connection right to your home, delivering symmetrical speeds and uploads up to five times faster than cable network providers. With Wi-Fi 7, customers can unlock the internet’s full potential with faster, seamless performance.

Award-winning design

Winner of both 2025 Red Dot Awards for design and sustainable design, the new Wi-Fi 7 router is built with at least 65 per cent recycled plastic and comes in packaging that is plastic-free and made from 90 per cent recycled cardboard – making TELUS a sustainability leader in designing internet hardware for the circular economy. Designed from the ground up to be long-lasting, the Wi-Fi 7 internet router features a durable matte finish to minimize wear and tear, a modular construction for easy repair, and is part of TELUS’ refurbishment program to promote reuse, significantly extending its lifespan. 

The new hardware will also integrate seamlessly with the TELUS Connect app for easy setup and control, with additional features and integration with the TELUS SmartHome+ app coming later this year. As internet usage in Canadian homes continues to grow with more smart devices being added each year, TELUS is investing in future-ready technologies that keep customers connected.

In the future, TELUS plans to bring Wi-Fi 7 to even more communities across Canada. For more information about availability and pricing plans, visit telus.com/wifi

Guest Post: How Satellites Can Strengthen Your Digital Resilience

Posted in Commentary with tags on July 29, 2025 by itnerd

By Mike Hicks for Cisco ThousandEyes 

Summary

Explore the different types of satellite technology, their strengths and weaknesses, and the factors that must be considered when it comes to digital resilience.

We talk a lot about cloud computing, but there’s a connectivity layer way above the clouds that should be part of the conversation on achieving digital resilience: satellite connectivity.

Both Geostationary (GEO) and Low Earth Orbit (LEO) satellites can be used to deliver high-speed connectivity to remote areas that are underserved by fixed-line networks. But it’s not only people in rural areas who can benefit from satellite connections—they can also provide a very useful alternate option for customers of fixed-line services.

Whether as your primary connection or a backup circuit, there’s a lot to consider when it comes to satellite connectivity, so here we’re going to explore the different types of satellite technology, their strengths and weaknesses in different use cases, and the factors that must be considered when it comes to achieving digital resilience.

Geostationary Satellites

Let’s start with Geostationary satellites.

Geostationary (GEO) satellites orbit at the same rotational speed as Earth. This means that a GEO satellite completes a circular orbit around the Earth in 24 hours. As a result, the satellite’s position and coverage area remains fixed relative to a specific location or observer on the Earth’s surface. They do move occasionally, either because they’ve drifted slightly out of position and need to be moved back, or because they’re being shifted to a new location. The satellites have fuel on board to drive them when needs be, but by and large they cover a specific footprint.

Geostationary satellites orbit at a huge distance from the Earth, approximately 22,000 miles (or 35,000 km) above the equator. That has both advantages and downsides. On the plus side, hovering at such height means each satellite can cover an enormous area on the ground; a single satellite can cover as much as a third of the Earth’s surface.

However, that level of altitude comes at the expense of responsiveness. Latency times can stretch from several hundred milliseconds to 1 second. That’s not a disaster for day-to-day web surfing, but it’s a huge problem for real-time applications such as video conferencing. The bandwidth of geostationary services, particularly on the uplink, is often also restricted to the tens of megabits per second, well below the gigabits per second you can achieve on fiber connections.

LEO Satellites

Geostationary satellites have in many ways been superseded by Low Earth Orbit (LEO) satellites, of which a well-known example is Starlink.

LEO satellites orbit at a much lower altitude, typically in the range of 310-745 miles (or 500-1,200 km). That means latency is greatly reduced, sometimes as low as 50 ms. That’s not quite fiber levels of latency, but it’s not a million miles off either. Bandwidth is considerably greater with LEO than geostationary too, with download speeds stretching into the hundreds of megabits per second.

In contrast to Geostationary satellites, LEO satellites are always in motion. If you visit this map, you can see a mesmerizing real-time map of this enormous mesh of 6,000+ satellites traveling around the Earth.

However, this constant motion can create connectivity challenges. Just like your cell phone connects to different cell towers as you drive down a highway, a satellite receiver must also switch from one orbiting satellite to another as they pass over your location on Earth. We can see from ThousandEyes data—and even in the Starlink app—that at times, this can lead to brief disconnections, causing the receiver to momentarily lose connection with a passing satellite overhead.

How Are GEO and LEO Similar?

Whether GEO or LEO, there are connectivity characteristics with satellite services beyond those we’ve already discussed that are shared by both technologies.

For example, both are currently reliant on ground stations, which send and receive signals from the satellites and connect them to the wider Internet. The satellites then relay this signal from the ground station to receivers in people’s homes or businesses, providing a two-way link.

The availability of ground stations is, therefore, a crucial component in service performance. The closer a user is to a ground station, the faster their data will reach the Internet backbone, because it has less distance to travel. For those living in remote areas, far away from the closest ground station, this can greatly increase latency or decrease bandwidth.

Additionally, both GEO and LEO satellites are susceptible to atmospheric conditions and weather. Factors like fog, heavy clouds, and lightning can disrupt the signal, and even snow accumulation on receiver equipment can negatively affect performance. For instance, to mitigate possible weather impacts, Starlink’s receiver, commonly known as “Dishy,” is equipped with heating elements to melt snow. A clear line of sight from the dish to the satellite is also essential; obstructions such as tree branches swaying in the wind can cause signal disruptions.

Building Digital Resilience

While satellite connectivity has some disadvantages when compared to fixed-line fiber, it also possesses unique strengths. This is why it is increasingly becoming a key component of business resilience planning.

There is not enough satellite bandwidth for communication provider networks to fully rely on satellite as a complete fallback option to serve their customers, but individual businesses and consumers can. In Perth, Australia, I use a fixed-line Internet connection complemented by Starlink. I have router equipment that combines the bandwidth from both connections, allowing me to match network characteristics to application requirements.

This exemplifies an important factor to consider when choosing among various types of Internet connectivity: understanding the characteristics of your applications and aligning them with the network’s capabilities. For instance, the Starlink connection offers significantly higher downstream bandwidth compared to my fixed-line connection, making it more suitable for activities like streaming video or general web browsing. In these scenarios, latency or occasional connection drops are not critical issues as most streaming services buffer a few minutes of video in advance to accommodate potential network interruptions.

When it comes to video conferencing or recording The Internet Report podcast, however, I usually opt for a fixed-line connection. For real-time applications like these, where I’m engaging in conversations with people around the world, it’s essential to minimize latency and ensure consistent service. Inconsistent lag or signal drops can lead to a degraded experience (not to mention an awkward conversation!). Therefore, I prioritize reducing latency and improving consistency, even if it means sacrificing some bandwidth, by using the network that best fits the requirements of these applications.

This comes back to a favorite theme of mine: having a holistic understanding of your overall service delivery chain. Resilience is about keeping the lights on, making sure you always have sufficient connectivity to meet your demands. Whether you opt for fixed-line as your primary connection and satellite as your fallback, or vice versa, will depend on your individual requirements.

One important requirement to consider is the need for reliable connectivity while on the move. Initially, Starlink focused on providing satellite connectivity to specific fixed locations. However, it now offers Starlink Mini, which allows you to take a portable unit with you when you travel. Additionally, special equipment is available for use on boats, where other coverage options might be limited. As a result, given these on-the-move use cases, satellite connectivity may be used in conjunction with 4G or 5G services, instead of relying solely on fixed-line connections. This creates an entirely different set of characteristics to compare.

Improving Traffic Flow

Although satellite connectivity presents challenges, particularly the risk of service interruptions, various traffic management measures are being developed to mitigate these risks and enhance resilience.

One such measure is the TCP BBR (Bottleneck Bandwidth and Round-trip propagation time) congestion control algorithm created by Google, which is utilized for services like YouTube and Google Cloud. Unlike traditional algorithms such as CUBIC, which rely on packet loss to detect congestion, BBR assesses the available bandwidth between the sender and receiver and optimizes the data transmission rate accordingly. It continuously monitors the round-trip time and adjusts the data rates to adapt to changing network conditions.

This approach is especially beneficial for high-latency connections like satellite Internet, as BBR aims to maximize throughput without significantly reducing transmission speeds when packet loss occurs, as older algorithms tended to do.

Google asserts that BBR helps maintain shorter network queues, which can reduce round-trip time by a third. This improvement positively affects response times in latency-sensitive applications, such as chat and gaming, which, as mentioned earlier, are not ideally suited for satellite links.

Space-age Resilience

It’s astounding that satellites traveling at 17,000 mph can enhance the reliability of your Internet connection, but it’s true.

Whether it’s as a backup link to a fixed-line connection or even as your primary connection in an area with limited access to fiber, satellite connectivity is now an affordable, high-speed alternative. Your individual needs and application characteristics must be considered carefully, but space really could provide that extra layer of connectivity resilience you’ve been looking for.

How a simple service desk attack cost Clorox $400 million

Posted in Commentary with tags on July 28, 2025 by itnerd

 Last week, cleaning products giant Clorox took the unusual step of suing its IT services partner Cognizant for gross negligence.

Clorox are alleging that the August 2023 ransomware attack they suffered came about thanks to an incredibly simple piece of human error. According to the complaint, hackers tied to the “Scattered Spider” group simply phoned Cognizant’s service desk and requested a password reset – and were given one. You can see my coverage on this here.

Today, Specops Software published an analysis on how a simple service desk attack cost Clorox $400 million. Which is up from the $49 million that I first reported.

This analysis not only goes into how exactly the service desk social engineering played out, but also how the ransomware was deployed, and what organizations can do to protect their service desks. 

The full details can be found here: https://specopssoft.com/blog/clorox-password-social-engineering/

Scattered Spider is running a VMware ESXi hacking spree 

Posted in Commentary with tags on July 28, 2025 by itnerd

It is being reported by Google that the Scattered Spider group have been aggressively targeting virtualized environments by attacking VMware ESXi hypervisors at U.S. companies in the retail, airline, transportation, and insurance sectors.

The group’s core tactics have remained consistent and do not rely on software exploits. Instead, they use a proven playbook centered on phone calls to an IT help desk. The actors are aggressive, creative, and particularly skilled at using social engineering to bypass even mature security programs. Their attacks are not opportunistic but are precise, campaign-driven operations aimed at an organization’s most critical systems and data.

Their strategy is rooted in a “living-off-the-land” (LoTL) approach. After using social engineering to compromise one or more user accounts, they manipulate trusted administrative systems and use their control of Active Directory as a launchpad to pivot to the VMware vSphere environment, thus providing an avenue to exfiltrate data and deploy ransomware directly from the hypervisor. This method is highly effective as it generates few traditional indicators of compromise (IoCs) and bypasses security tools like endpoint detection and response (EDR), which often have limited or no visibility into the ESXi hypervisor and vCenter Server Appliance (VCSA).

Ensar Seker, CISO at SOCRadar had this comment:

“Scattered Spider’s targeting of VMware ESXi environments marks a concerning escalation in their tactics, especially given the central role ESXi hypervisors play in enterprise infrastructure. What makes this campaign particularly dangerous is not zero-day exploits or novel malware, but the sheer precision of their social engineering. These attackers are bypassing layered defenses by manipulating human trust, impersonating IT staff, abusing MFA processes, and gaining privileged access without firing a single exploit.”

“This highlights a serious blind spot: even organizations with strong patching, segmentation, and endpoint defenses are vulnerable if their identity verification and access workflows can be tricked. The fact that attackers are going straight for hypervisors, the backbone of many corporate data centers, shows they understand where the crown jewels live. Once they get access to ESXi, they can rapidly encrypt or exfiltrate data across many virtual machines, amplifying impact.”

“For defenders, this underscores the urgency of hardening identity and access management. That means enforcing phishing-resistant MFA, separating duties in high-privilege environments, locking down direct access to management interfaces like ESXi, and monitoring for behavioral anomalies across IAM platforms. Security training alone won’t cut it, social engineering resilience must be engineered into systems and processes. We’re not just defending code anymore; we’re defending trust.”

James McQuiggan, Security Awareness Advocate at KnowBe4:

“Scattered Spider is proving that breaches don’t always start with technical exploits. They start with a phone call. As they continue to use social engineering to impersonate employees, trick help desks, and gain access to user accounts, they are leveraging the human trust and lack of awareness of users who fall victim to this attack style to gain access and launch their ransomware attacks.”

“What makes this approach so effective is how well it blends human deception with infrastructure-level exploitation. To defend against this, organizations need to treat social engineering as seriously as they treat compliance, patching and securing their VPNs. Help desks should verify identities using more than just names or IDs, and multifactor authentication should be phishing-resistant.”

“Security awareness training must go beyond generic advice and include realistic scenarios that reflect the current tactics employed by attackers, such as impersonating internal staff or creating a sense of urgency to bypass standard procedures. Building resilience means securing both layers, an organization’s systems and their users.”

I have to admit that this is a pretty crafty attack by Scattered Spider. It shows that you have to be on guard for multiple attack vectors to avoid getting pwned.

Saudia Airlines Announces Partnership with Esports World Cup 2025

Posted in Commentary with tags on July 28, 2025 by itnerd

Saudia, the national flag carrier of Saudi Arabia, has announced the signing of a partnership with the Esports World Cup Foundation (EWCF), becoming the Official Airline Partner of the tournament. The collaboration aims to support sports and entertainment tourism while promoting summer destinations across the Kingdom. This coincides with Riyadh hosting the second edition of the global tournament, taking place from July 7 to August 24, 2025, at Boulevard City.

A global first of its kind, the agreement was signed virtually using an interactive digital platform, marking a milestone in how partnerships can be formalized through immersive, tech-enabled experiences. This innovative approach bridges the worlds of aviation and esports, reflecting a forward-thinking embrace of digital technology in building future-ready collaborations.

This partnership aligns with Saudia’s commitment to supporting the objectives of Saudi Vision 2030, particularly those related to positioning the Kingdom as a global hub for esports and diversifying its tourism offerings.

Under the agreement, Saudia will offer exclusive travel packages and special offers for fans and visitors attending the tournament. These will include premium hospitality and onboard entertainment services, alongside international marketing campaigns promoting the Kingdom as an attractive global destination for both sports and tourism.

The 2025 Esports World Cup will host 25 tournaments across 24 game titles, bringing together over 2,000 elite players and 200 Clubs from more than 100 countries. With a record-breaking prize pool of over $70 million, the event will offer fans a comprehensive entertainment experience, from high-stakes competition and live music to anime cafés, retro arcades, cosplay showcases, and more, cementing Riyadh’s position as a global esports and entertainment hub.

Through this partnership, Saudia further cements its role as an enabler for international events, placing guest experience at the heart of its priorities and contributing to the advancement of Saudi Arabia’s tourism and aviation sectors.

Website Planed Studies The Creator Economy

Posted in Commentary with tags on July 28, 2025 by itnerd

Website Planet has a report regarding their most recent content creator research.

Content creation offers visible economic rewards for the select few but most creators struggle to turn their passion into sustainable income. Some of their key findings:

  • Entertainment drives viral reach of the top 56% of the most popular creators.
  • Gender disparities continue, with women occupying only 34% of the top creators’ spots
  • Over 90% of top creators have created their own merchandise lines.
  • 10 out of the 15 creators included in their analysis ranked in the top 10 more than once.

The full report can be found here: https://www.websiteplanet.com/blog/top-streamers-research/