Archive for Dell

BT Expands Its Dynamic Network Services with Dell Technologies’ Onsite Platforms

Posted in Commentary with tags on February 13, 2020 by itnerd

Dell Technologies has been selected to offer its portfolio of customer-location IT solutions to BT. This allows the global communications services provider to offer a broad range of new managed services to help its multinational enterprise customers deploy applications and services in an agile and flexible way.

BT will offer the Dell EMC Virtual Edge Platform (VEP), a family of networking-specific universal Customer Premises Equipment (uCPE), as a converged networking, IoT and IT application platform. With the Dell EMC VEP, BT can help customers automate, simplify and accelerate the flow of data for their critical on-premises workloads.

As an uCPE edge device available in different form factors and performance levels, the Dell EMC VEP helps service providers offer both consolidation of hardware and choice of applications at distributed customer locations. It reduces the need for dedicated appliances or servers at every location, offering a common platform to host services such as SD-WAN, security functions, IoT gateways and distributed applications, making the deployment of key applications quicker and easier.

By combining the Dell Technologies industry-leading on-premises platforms with BT’s networking and security expertise, BT customers can benefit from a robust and secure end-to-end digital infrastructure. This will enable integration of WAN, W-LAN, SD-WAN, and Cloud under a single operational and security framework, greatly simplifying deployment and management of IT infrastructure while allowing customers to maintain control and agility.

In addition, BT will support extended Edge use cases through Dell Technologies industry-leading server, storage and hyperconverged infrastructure.

BT is already working with several customers to onboard their business-critical applications on to the new platform.

Many enterprises are investing in hybrid compute and distributed IoT models to ensure performance, security and availability of their digital infrastructure. Using software-defined architectures, virtualization, open standards and APIs, they can respond to new market opportunities more quickly and efficiently while hardening their critical data and applications against disaster, disruption and digital threats.

Dell EMC Virtual Edge Platform

Built with advanced intelligence for network virtualization and software-defined architecture, the Dell EMC VEP family helps both service providers and enterprises modernize and future-proof WAN operations. The VEP features Intel processors specifically designed to improve network performance including Intel® QuickAssist Technology to accelerate encryption and Intel Data Plane Development Kit to accelerate packet processing. These features help enhance compute resources and provide efficiency for growing security workloads.

The VEP is available in two model series, each with a range of configurations to help customers in both large and small locations:

  • VEP4600 series – a higher-performance, modular version that can handle the virtualization of several network functions — ideal for central locations
  • VEP1405 series – a compact, low-cost, low power consumption fixed-form factor option ideal for remote locations

For large operators and enterprises with multiple locations, Dell EMC can help smooth procurement, deployment and support through its global supply chain, manufacturing scale, logistics and support services with a single point of contact and accountability.

Additional resources

  • The disruptive nature of the Edge, a blog from Andy Rowland, head of digital manufacturing, Global, BT.
  • To find out more on how Dell Technologies and BT are further collaborating to help customers implement winning IoT strategies for Industry 4.0, click here to register for the upcoming webinar.


Dell Deals With A Security Issue With Their SupportAssist App For A Second Time

Posted in Commentary with tags on February 11, 2020 by itnerd

We just passed groundhog day this past weekend, but for Dell it might as well be groundhog day today. The company has admitted to a flaw in SupportAssist which a Windows-based troubleshooting program preinstalled on nearly every one of its newer devices running the OS that allows local hackers to load malicious files with admin privileges. The company has issued an advisory about the flaw and urges users to update to version 2.1.4 for business users, and home users should update to version 3.4.1 to get the fixes.

Now here’s why this is groundhog day for Dell. This has happened before. As in about seven months ago. Thus it has to raise questions about how secure this app truly is as this app is on millions of computers. My advice is that you might just want to uninstall it as there’s no reason to take a chance on getting pwned by hackers.

Dell launches the UltraSharp 27 4K PremierColor Monitor in Canada

Posted in Commentary with tags on January 22, 2020 by itnerd

Dell’s UltraSharp 27 4K PremierColor Monitor (UP2720Q) has launched in Canada.

Priced at $2599.91 CAD, it is the newest addition to the UltraSharp family, and is the world’s first 27-inch 4K monitor with built-in colorimeter and Thunderbolt 3 connectivity for content creators who require color critical performance. The Adobe RGB color gamut is fully maximized with precise color and detail, offering 100% Adobe RGB, 98% DCI-P3, and 80% BT2020.

For more details about the product, please visit the blog on this new monitor.

Dell Technologies Unveils PCs with AI, 5G, Premium Design and Virtually Edgeless Displays for Work and Play

Posted in Commentary with tags on January 7, 2020 by itnerd

Dell Technologies today unveiled new products and software across its premium Latitude, XPS and displays portfolios to help people innovate, collaborate and accomplish more in the next decade. Featuring artificial intelligence (AI), 5G and innovative design, the latest Dell Technologies’ PCs and displays make work and play more seamless, intelligent and enjoyable.

Professionals can use their precious time on the work that matters most with the Latitude 9510, the most intelligent 15-inch business PC featuring built-in AI

Dell today introduced the Latitude 9000 seriesdesigned with the finest details in mind to be smaller and thinner than ever before, with a larger display and a superior experience. The new Latitude 9510 delivers what business users seek: the longest battery life of any 15-inch business PC with a target of up to 30 hours, 5G-ready design, powerful audio features and intelligent solutions that increase productivity.

The Latitude 9510 is the world’s smallest and lightest commercial 15-inch PC, easily fitting into a small work bag. Starting at only 3.2 pounds, professionals can travel light without carrying the extra weight of battery chargers, adapters or speakerphone pucks needed for a work day. The large screen size, along with Intel® Wi-Fi 6 (Gig+) and 5G mobile broadband capabilities, allow executives to be more productive wherever they need. The design incorporates 5G antennas into the speakers to retain the InfinityEdge display, while carbon blade fans and dual heat pipes offer a quiet and cool-to-the-touch experience. Launching with up to the latest 10th Gen Intel® Core™ i7 processors, the vPro ready Latitude 9510 features a machined-aluminum finish with diamond cut edges for professionals that want performance with style.

As the world’s most intelligent 15-inch business PC with built-in AI, the Latitude 9510 leads the commercial PC industry with the first built-in and automated AI-based optimization technology. The new Dell Optimizer software works behind the scenes to help reduce lags, delays and frustration:

  • Get to work faster with ExpressResponse: Based on user preferences and machine learning with Intel® Adaptix Technology, it launches frequently used applications faster, switches quickly between applications and improves overall application performance to boost productivity.
  • Improve battery life utilization with ExpressCharge: AI and machine learning improves battery life utilization based on an employee’s battery charge patterns and typical power usage. When critically low on battery, the Latitude 9510 will subtly adjust settings to preserve resources, like dimming the screen. It will also choose the best charging policy, like ExpressCharge Boost, which provides up to a 35% charge in 20 minutes to get running in a crunch.
  • Log in simply and securely with ExpressSign-in: This senses a user’s presence, enabling faster log-in and enhanced security with Dell’s PC proximity sensor enabled by Intel® Context Sensing Technology and Windows Hello.
  • Ditch the speakerphone with Intelligent Audio: The top-firing speakers, powerful amp and four noise-cancelling microphones provide life-like immersive collaboration, while Intelligent Audio allows users to hear and be heard better on conference calls, helping eliminate echoes and background noise, wherever they are.

Latitudes, like all Dell trusted devices, are the industry’s most secure commercial PC , so companies can be confident their endpoints are secure both below and above the operating system

With Dell Technologies Unified Workspace, new Latitude owners are productive on day-one. This approach for end-user computing gives workers a frustration-free, ready-to-work experience while empowering IT with automated, open and intelligent management solutions that helps them easily deploy, secure, manage and support all devices within their organization.

XPS 13: First-ever four sided, virtually borderless InfinityEdge display

Dell today introduced the new XPS 13, redesigned to achieve the most premium and superior computing experience with the finest materials, smaller and thinner profile and a larger display. Elegantly crafted with machined aluminum, carbon fiber, woven glass fiber and hardened Corning® Gorilla® Glass, the XPS 13 has a flawless finish in a durable, lightweight design.

For users that want maximum screen space, Dell is delivering its latest engineering feat — narrow bezels on every side, reducing the XPS 13’s InfinityEdge borders and creating a smaller and thinner form factor than all other XPS predecessors. With a larger 16:10 display that spans from all four edges, the new 25% brighter XPS InfinityEdge display offers more screen space to multitask throughout the day and catch all the details of the latest binge-worthy show. And holding true to what XPS fans love most, this new design delivers a 13.4-inch display in an 11-inch form factor — fitting neatly on an airplane tray.

The XPS 13 offers 10th Gen Intel® Core™ processors and long battery life for the travelers, small business owners and creatives that need power and performance on the go. A larger display and touchpad, edge-to-edge keyboard, and one-handed opening strike the perfect balance between aesthetics and functionality. The new XPS packaging includes more sustainable materials and eliminates foam, making it easier for customers to recycle. Available options include the traditional XPS 13 with Windows 10 or the Developer Edition featuring Ubuntu 18.04LTS.

Stay connected and entertained with Dell Cinema Guide and Dell Mobile Connect

For binge-watchers, Dell Technologies today launched Dell Cinema Guide, a one-stop-shop for searching streaming entertainment. Windows users can download the app; quickly and easily find television shows and movies across more than 200 streaming services within one simple content guide; and enjoy it all with the amazing color, sound and streaming of Dell Cinema.

Since its 2018 launch, Dell Mobile Connect has helped more than one million users avoid splitting attention between their PC and smartphone. This spring Dell Mobile Connect will expand its wireless transfer and app mirroring capabilities beyond Android phones and bring these functions to iOS phone users. XPS, Inspiron, Vostro, Alienware and G Series users with iOS phones will be able to directly access their favorite mobile apps, from rideshare to social media, and take advantage of drag-and-drop file transfer and content mirroring straight from their Dell PC.

Dell’s top-of-the-line monitors: See everything and do anything

Dell monitors have been No. 1 worldwide for the past six years meeting the varying needs of business users to gaming enthusiasts. Users can collaborate effectively with the new Dell 86 4K Interactive Touch Monitor that is digitizing yesterday’s whiteboard. The UltraSharp 43 4K USB-C Monitor allows users to view content from up to four connected PCs simultaneously to maximize productivity. The new UltraSharp 27 4K USB-C Monitor with VESA DisplayHDRTM 400 offers wide color coverage for accurate color reproduction. Built for speed with incredible 99% sRGB color coverage, the new Alienware 25 Gaming Monitor features fast IPS technology that offers rich colors, a 240Hz refresh rate and a blazingly fast 1 millisecond gray-to-gray response time, all in native FHD resolution. It also features AMD Radeon FreeSync™ technology and is NVIDIA G-SYNC® Compatible. Read more about the new Dell displays here.

Join Dell at CES 2020

CES badge holders are invited to visit the #DellExperience at SUGARCANE restaurant at The Venetian to see Dell’s latest products and speak with product representatives.

Not attending CES? Tune into the Dell Experience LIVE webstream on Tues., Jan. 7 at 10 a.m. PT. Read about Dell’s four CES 2020 Innovation Honorees; spanning its Alienware, OptiPlex and Displays portfolios.

Pricing and availability

Available on

  • XPS 13, starting at US $999.99, available in the U.S., Canada, Sweden, UK, Germany and France Jan. 7 and available globally in February.
  • XPS 13 Developer Edition, starting at US $1,199.99, available in the U.S., Canada and select European countries in February17.
  • Dell Cinema Guide, available to download now on any Windows 10 PC for free via the Microsoft store.
  • Dell Mobile Connect with iOS data transfer and screen mirroring will be available to download for free from the Microsoft Store and come pre-installed on all Dell consumer systems this spring.
  • Latitude 9510, starting at US $1,799.00, available globally March 26.
  • Dell 86 4K Interactive Touch Monitor (C8621QT) available globally April 10. Pricing to be shared near availability date.
  • Dell UltraSharp 43 4K USB-C (U4320Q), starting at US $1,049.99, available globally Jan. 30.
  • Dell UltraSharp 27 4K USB-C Monitor (U2720Q)starting at US $709.99, available globally Jan 30.
  • Alienware 25 Gaming Monitor (AW2521HF), starting at US $499.99, available globally March 11.

Dell Announces A Dozen New Monitors At CES

Posted in Commentary with tags on January 2, 2020 by itnerd

Today at CES 2020, Dell is excited to introduce a dozen new monitors that deliver on their industry-leading reputation of being the world’s number one monitor company for 6 years running. They’re rolling out higher-resolution displays on larger sized screens, wide color coverage and better connectivity optimized for an excellent user experience – from the essential 19” to large-format 86”. And with 96% of employers sharing the belief that monitors are the number one driver for employee productivity. Here are the new displays they are introducing at CES today:

  • Dell 86 4K Interactive Touch Monitor (C8621QT) – In today’s fast-paced workplaces, collaboration is paramount and central to the culture and workflow. Dell has innovated for this collaborative environment an impressive 85.6-inch interactive touch display, digitizing yesterday’s whiteboards. The Dell 86 4K Interactive Touch Monitor is designed to connect users and increase collaboration in real-time, featuring 4K UHD resolution, 20-point multi-touch, USB-C connectivity, and Dell’s exclusive Screen Drop Feature which helps improve accessibility and reachability for users of different heights. The Dell 86 4K Interactive Touch Monitor (C8621QT) will be available worldwide on April 10, 2020. Starting price to be shared near availability date.
  • Dell UltraSharp 43 4K USB-C Monitor (U4320Q) – Workers can maximize productivity with the power to connect up to four PCs and view the content from each computer simultaneously– ideal for professionals in finance and engineering requiring multi-monitors with high resolution for details. The world’s first height-adjustable 42.5-inch 4K monitor also features USB-C connectivity that delivers up to 90W power. Better resolution and more immersive monitors are said to increase overall productivity while reduced clutter and better connectivity drives a better employee experience. The Dell UltraSharp 43 4K USB-C Monitor (U4320Q) will be available worldwide on January 30, 2020 starting at $1,049.99 USD
  • Dell UltraSharp 27 4K USB-C Monitor (U2720Q) – We know better than anyone that creators need technology that can produce rich, accurate color. In fact, 67% of employers consider wide color coverage, accuracy and calibration to be high priorities in their consideration of monitor investments. With wide color coverage including 95% DCI-P3, users can experience true color reproduction on this 4K UHD resolution monitor with VESA DisplayHDR 400, making it the perfect choice for users who value content displayed in accurate color and striking clarity. With a small, compact base and virtually borderless InfinityEdge, this monitor offers an almost uninterrupted view in a multiple screen setup for added productivity. Also available in 25-inch with QHD resolution – Dell UltraSharp 25 USB-C Monitor (U2520Q). The Dell UltraSharp 27 4K USB-C Monitor (U2720Q) and Dell UltraSharp 25 USB-C Monitor (U2520D) will be available worldwide January 30, 2020 starting at $709.99 USD (U2720Q) and $479.99 USD (U2520Q).
  • P series & E series Monitors (P2421D/DC, P2720D/DC, E19/20/2220 H & E24/2720H/HS) – We are reimagining affordable, everyday monitors with the refresh of our P series and E series monitors. Screen sizes vary from 19” to 27” to meet the needs of all users in the workplace. P series Monitors offer improved resolution (from FHD to QHD), seamless connectivity with USB-C and new multitasking features. E Series Monitors offer integrated speakers as well as height adjustability to help with improved ergonomics designed for better productivity. A recent study found that 92% of employees believed that ergonomically optimized monitors help improve their well-being and overall performance. Dell 27 Monitor (P2720D) and Dell 27 USB-C Monitor (P2720DC) are both available now at $449.99 and $479.99 USD respectively. Dell 24 Monitor (P2421D) and Dell 24 USB-C Monitor (P2421DC) will be available worldwide on February 27, 2020. Starting prices to be shared near availability date. The Dell E-series Monitors will be available worldwide on Jan.8, 2020 starting at $109.99 USD (E1920H), $119.99 USD (E2020H), $139.99 USD (E2220H), $169.99 USD (E2420H), $209.99 USD (E2420HS), $249.99 USD (E2720H) and $289.99 USD (E2720HS).

All the new monitors also include improved multitasking features enabled by the updated Dell Display Manager — featuring remote management and quick access keys, along with more preset layouts to make the viewing experience customizable for each user.

In Depth: The Dell EMC Canada Roundtable

Posted in Commentary with tags on December 13, 2019 by itnerd

Recently, I had the chance to attend a roundtable with some key people from Dell EMC Canada. Specifically:

  • Paul Katigbak – SVP, Commercial Sales, Dell EMC Canada
  • Mike Sharun – President, Enterprise Sales, Dell EMC Canada
  • Shawn Cruise – VP, Canada at RSA

The first thing that I would draw your attention to is the fact that I spoke some heavy hitters from Dell EMC Canada who were all on the same page. That’s a big deal because Dell EMC has been accused of being a collection of pieces that have been assembled haphazardly. But after talking to these three people for just about an hour, that could not be further from the case. It became clear to me that Dell EMC can now bring a significant amount to the table to give their customers exactly what they require from a single source.

The topic of this roundtable was cybersecurity. And I asked for their thoughts on a few topics and got some interesting answers. For example:

BYOD (Bring Your Own Device): This is a popular way to lower IT costs and potentially increase employee engagement by letting employees choose their own device. Except that this is a potential security threat as you never know what is on a computer that is either somewhat or completely outside of IT’s control that could negatively impact a corporate environment as it is an excellent attack vector for the bad guys.

Users: The users in any company are the weakest link. There needs to be more education to ensure that users aren’t the attack vector for any sort of attack by a bad actor via phishing emails, bad passwords, or social engineering.

GDPR (and laws like it): While laws like GDPR make sense to hold companies accountable when they screw up on the data protection front, what’s really needed are rules to encourage them be more proactive rather than reactive.

And finally, one fact that I didn’t know is that Dell EMC does a lot of research into cybersecurity. I think that dispels the myth that all Dell EMC does is sell computers, servers, and storage.

I want to thank Dell EMC for the invitation to this roundtable. I learned a lot from it both from a cybersecurity standpoint and from a Dell EMC standpoint. By the end of it, it became clear to me that Dell EMC brings a lot of value to the table for customers.


Dell Announces Latitude 7220 Rugged Extreme

Posted in Commentary with tags on October 30, 2019 by itnerd

Dell has announced the Latitude 7220 Rugged Extreme tablet, built to meet the demands of workers in harsh environments; from the factory floor to ambulances, desert sandstorms to Arctic conditions.

The lightest and most powerful rugged 12” tablet on the market today is designed to provide the mobility and connectivity to help field users stay productive; its durability offering peace of mind for those in some of the dirtiest, wettest, most challenging and most critical workplaces. Updated features include an enhanced 1000 NIT FHD display with anti-glare coatings, allowing customers to access and showcase their work even when out in direct sunlight. The screen is also glove responsive and multi-touch capable.

Secure and reliable communication is a priority for first responders, public safety organizations and service utilities’ organizations that need to operate when everything else is down. That’s why the Latitude 7220 Rugged Extreme was designed to offer a broad range of connectivity options, including access to FirstNet.

FirstNet – built with AT&T in a public-private partnership with the First Responder Network Authority – is designed for first responders and those critical to their emergency response. The FirstNet Ready Latitude 7220 Rugged Extreme supports access to the physically separate and dedicated FirstNet network core, FirstNet First Priority® – which includes always-on priority and preemption for first responders – and the FirstNet Band 14 spectrum.

With the Latitude 7220 Rugged Extreme and FirstNet services, first responders can connect to the critical information they need every day and in every emergency. This connectivity, combined with the built-in camera, means that first responders can make video calls and stream data from the field.

The Latitude 7220 Rugged Extreme offers performance and connectivity for ultimate field productivity:

  • High-performance processing power for the most in-demand field applications – The tablet can be configured to individual user needs, with options including the latest 8th Generation Intel Core Processors boasting up to 2TB of high performance and reliable PCIe solid state drives.
  • Reliability and safety in extreme environments – The tablet has passed MIL-STD-810G/H testing and is also IP-65 rated for protection against dust, dirt, and water ingress, along with hazardous location Class 1 Div 2 certifications. Drop tested from 4 ft and tested to withstand -20 to 145 Fahrenheit temperatures, the tablet is built to support you whatever the environment.
  • Uninterrupted power – Optional dual hot-swappable battery-architecture and on-the-go charging ecosystem for uninterrupted operation.
  • Optimal Screen Interactivity – Anti-glare treatments on the 1000 NIT FHD displays provides excellent readability in all conditions. The new Rugged Active Pen and glove-capable multi-touch functionality enables a reliable pen and touch experience.
  • Mission-critical connectivity – 802.11ax Wifi, global 4G/LTE broadband and assignable RF pass-through options for WWAN, WLAN and GPS mean users can easily stay connected wherever they are.
  • Integrated security features – A built-in infrared camera with Windows Hello facial recognition allows users to log in into their devices securely and easily. Optional next-generation fingerprint, contactless and contacted smartcard readers benefit those needing to balance the security of their data with user accessibility.
  • Easy integration – IT managers will appreciate the ease of deployment – the Latitude 7220 Rugged Extreme tablet is compatible with most existing Latitude Rugged Extreme tablet vehicle and desk docks and previous generation accessories.
  • Support services designed to make unplanned downtime a thing of the past – Dell Pro Support Plus service options include 24/7 access to the most experienced Dell technicians and same or next business day onsite repair after remote diagnosis.

Availability and Pricing

The new Latitude 7220 Rugged Extreme tablet will be available for sale on October 29, 2019, starting at $1,899 USD.

To see how Dell tests its Rugged devices, watch this video and learn more about Dell’s Rugged solutions at