Archive for Dell

Canada Is More Digitally Mature Than Global Average: Dell

Posted in Commentary with tags on January 29, 2019 by itnerd

Despite the relentless pace of disruption, the latest Dell Technologies Digital Transformation (DT) Index Global Results shows worldwide many businesses’ digital transformation programs are still in their infancy. Canadian businesses, however, are making strides to become digital adopters and leaders on the world stage. This is evidenced by only 21% of Canadian businesses believing they’ll struggle to meet changing customer demands within five years, while the global average is 51%.

Dell Technologies, in collaboration with Intel and Vanson Bourne, surveyed 4,600 business leaders (director to C-suite) from mid- to large-sized companies across the globe to score their organizations’ transformation efforts. The Canadian specific results were initially revealed in October 2018.

The study revealed that emerging markets are the most digitally mature, with India, Brazil and Thailand topping the global ranking. In contrast, developed markets are slipping behind: Japan, Denmark and France received the lowest digital maturity scores. Canada ranked in the middle, but slightly higher the global average. Notably, Canada is only one point behind the UK and five points behind the US.

Behind the curve

The DT Index II builds on the first ever DT Index launched in 2016. The two-year comparison highlights that progress globally has been slow, with organizations struggling to keep up with the blistering pace of change. While the percentage of Digital Adopters has increased, there’s been no progress at the top. Almost four in 10 (39%) businesses are still spread across the two least digitally mature groups on the benchmark (Digital Laggards and Digital Followers).

Here’s how Canada ranks on the global stage:

screen shot 2019-01-29 at 8.27.04 pm

Barriers to transformation and confidence 

The findings also suggest business leaders are on the verge of a confidence crisis, with 91% held back by persistent barriers. Canada is slightly lower with 89%.

The top five barriers to digital transformation success:

  1. Data privacy and security concerns (2nd place for Canadian businesses)
  2. Lack of budget and resources (1st place for Canadian businesses)
  3. Lack of the right in-house skill sets and expertise (4th place for Canadian businesses)
  4. Regulation and legislative changes (not listed in the top 5 for Canada)
  5. Immature digital culture (not listed in the top 5 for Canada)

These barriers are hampering digital transformation efforts. Regardless, there is a sense of urgency among business leaders and right now 83% of Canadian businesses believe that digital transformation should be more widespread throughout the organization. This figure is higher than the global average of 78%.

Plans to realize their digital future

Leaders have reported common priorities and investments to aid future transformation, including an increased focus on workforce, security and IT. In Canada, investments in initiatives which enable digital transformation to occur is up and is expected to continue rising.

Top technology investments for the next one to three years:

  1. Cybersecurity (also the top investment priority for Canadian businesses)
  2. Internet of Things technology (ranking 4th for Canadian businesses)
  3. Multi-cloud environment (ranking 2nd for Canadian businesses)
  4. Artificial intelligence (ranking 3rd for Canadian businesses)
  5. Compute centric approach (ranking 5th for Canadian businesses)

Digital maturity score rankings

Most digitally mature countries:

  1. India
  2. Brazil
  3. Thailand
  4. Mexico
  5. Colombia

Least digitally mature countries:

  1. Japan
  2. Denmark
  3. France
  4. Belgium
  5. Singapore

Research methodology

During the summer of 2018, independent research company Vanson Bourne surveyed 4,600business leaders from mid- to large-size companies across 42 countries/sub-regions to gaugetheir organizations’ place on the Dell Technologies Digital Transformation Index. Vanson Bourne classified businesses’ digital business efforts by examining their IT strategy, workforce transformation initiatives and perceived performance against a core set of digital business attributes.

Additional resources



Infographic: OEM Partnerships Are Driving Business More So Now Than Ever Before

Posted in Commentary with tags , on January 19, 2019 by itnerd

Dell and Intel released a Futurum Research study sharing insights on the evolution of OEM partnerships in the digital economy. In order to unlock these insights, they had to ask, “What drives OEM partnership?”

The overwhelming answer to this question was that OEM partnerships are driven by Digital Transformation and the desire to embrace emerging technologies for an innovation-ready future. See below for some great insights that evolved from this discovery.

Key report findings:

  • 75% of enterprises expect use of OEM partnerships to increase
  • 25% of enterprises anticipate a dramatic increase in OEM adoption
  • Top growing sectors of OEM partnerships: Banking & Finance, Media & Technology and Consumer Products (Retail, E-Tailers, etc.)
  • The use of OEM Partners to meet critical product and services needs is on the rise, a trend we expect to increase dramatically over the coming 3 to 5 years
  • 87% of organizations agree that OEM partnerships help enterprises embrace emerging technologies for an innovation-ready future
  • Top benefit of OEM partnerships: Helps organizations accelerate product & services innovation

Dell has published a blog post on this here here.

090119-oem infographic

Dell Makes A Number Of Announcements At CES

Posted in Commentary with tags on January 9, 2019 by itnerd

Dell Updates G Series Gaming Laptops

For those looking for an affordable yet powerful gaming system or purchasing their first gaming system, look no further than the new G Series. The G5 15 and G7 (in both 15” and 17” models) are redesigned to deliver enhanced performance with upscale features in a sleek chassis. The thinnest G Series to date with beautiful narrow borders, the G5 and G7 incorporate 8th gen Intel CFLH quad and hex core processors and the latest NVIDIA graphics to optimize demanding AAA game titles and versatility for everyday use. In addition to the option of a blazing 144Hz refresh rate and G SYNC display panels, the G5 and G7 are offering Alienware Command Center and 4 zone RGB keyboard with customizable backlighting for the first time. The Dell G5 15 Special Edition is also available in alpine white, with a clear panel on the bottom of the system to show off the blue fans of the cooling system.

  • Dell G5 15 available Jan. 29th, 2019, starting at $999.99
  • Dell G7 17 available Jan. 29th, 2019, starting at $1,380
  • Dell G7 15 available Jan. 29th, 2019, starting at $1,099

Dell Cinema

Dell Cinema is a combination of innovative technologies all working in concert to transform the entertainment experience on PCs, taking you into a world of vibrant life like color, brilliant sound clarity and uninterrupted streaming on Dell PCs.

  • CinemaColor provides richer, more vibrant color and details enabled by Dell Color Profiles, Dolby Vision.
  • CinemaSound is powered by Waves MaxxAudio® Pro which boosts volume and clarifies every tone, so you experience studio quality sound.
  • CinemaStream with Killer Wireless or Rivet SmartByte channels maximum bandwidth to your videos or music for a seamless, stutter free experience.

Dell Cinema is available this month.

Dell Mobile Connect

Ever since smartphones were introduced more than a decade ago, PC users have had to split their attention between the two devices they use the most. Available on all new Windows 10 Dell PCs, Dell offers a complete wireless integration between smartphones and PCs, allowing Android and iOS users to make calls, send texts, get notifications, mirror the phones screen on Android phones, and even drag and drop files between the phone and PC on Android.

Dell Mobile Connect is factory installed at no additional charge on XPS, Alienware Inspiron & Vostro.


Dell Technologies Says 2019 Will Be The Year Of The Data-Driven Digital Ecosystem

Posted in Commentary with tags on December 6, 2018 by itnerd

Society is fascinated by what’s in store for the future of technology, and Dell Technologies predicts that this will be the year of the data-driven ecosystem, bringing us one step closer to where we’ll be in the year 2030, the next era of Human-Machine Partnerships, and a society where we will be immersed in smart living, intelligent work, and a frictionless economy.

This means virtual assistance and virtual intelligence will be more immersed in our work and life than ever before; 5G paving the way for micro-hubs to line our streets, and the opportunity for real-time insights; and multi-cloud environments driving automation, AI and ML processing into high gear to name a few.

2019 Tech Predictions:

  1. Virtual assistance and virtual intelligence will be more immersed in our work and life than ever before
  2. The spark of the next gold rush in tech investments, spurred by the greater value to be derived from data
  3. 5G will pave the way for micro-hubs to line our streets, and the opportunity for real-time insights
  4. Multi-cloud environments will drive automation, AI and ML processing into high gear
  5. Move over Millennials: Make room in the workforce for Gen Z
  6. Greater investments in intelligent cybersecurity that spans edge to core to cloud
  7. Stronger, smarter and greener supply chains

What are your thoughts on Dell’s predictions? Please leave a comment and let us know what you think.

Only 6% of Canadian Businesses are Digital Leaders: Dell

Posted in Commentary with tags on November 1, 2018 by itnerd

Just 6% of Canadian businesses are Digital Leaders, according to the Dell Technologies Digital Transformation Index (the DT Index). The DT Index, which was completed in collaboration with Intel, maps digital transformation progress of mid to large-sized companies and examines the digital hopes and fears of business leaders. While Canadian businesses have a ways to go before the majority are Digital Leaders, they are hopeful that they can get there with the study revealing that 31% of them believe they’ll disrupt rather than be disrupted.

The DT Index’s calculations are based on companies’ perceived performance in the following areas: delivering against the core attributes of a digital business**, their existing IT strategy, workforce transformation strategy and planned investments.

Two years after the DT Index’s initial launch in 2016, Dell Technologies and Intel have more than doubled the scope of the research, from 16 countries to 42 and benchmarked 4,600 businesses using the below groupings. Here’s how Canada ranks this year compared to 2016:

Screen Shot 2018-11-01 at 11.07.12 AM

While there is minimal growth in the Digital Leaders group, the Digital Transformation Index has tracked dynamic movement across other groups. For instance, 29% of businesses now are categorized as Digital Adopters (up 17% from 2016). These companies have advanced digital plans and innovations in place to power their transformation.

However, the Digital Transformation Index also reveals that too many Canadian companies are still coasting in the middle group or stuck in the bottom two groups meaning they’re either moving too slowly or don’t even have a digital plan in place.

Barriers to digital transformation

According to the research, 89% of Canadian businesses are facing major impediments to digital transformation today.

The top five barriers to digital transformation are:

  1. Lack of budget and resources
  2. Data privacy and cybersecurity concerns
  3. Information overload
  4. Lack of the right in-house skill sets and expertise
  5. Lack of the right technologies to work at the speed of business

These barriers are hampering digital transformation efforts. Regardless, there is a sense of urgency among business leaders and right now 83% of them believe that digital transformation should be more widespread throughout the organization. This figure has jumped 15% since 2016.  

Conquering their challenges

The research indicates that businesses are taking steps to overcome their barriers and combat the threat of being outmaneuvered from more nimble, innovative players. Progress is definitively being made and the below statistics explain the spike in Digital Adopters this year:

  • 28% of Canadian businesses have embraced agile software development allowing them to code and securely launch new applications within much shorter cycles (up 6% from 2016).
  • 50% are building security and privacy into all devices, applications and algorithms, up from 45% in 2016.
  • More companies are taking action to resolve the workforce skills gap by developing the right skills sets and expertise in-house, such as teaching staff how to code (42%; up 18% from 2016).
  • 45% of businesses are sharing knowledge across functions, by equipping IT leaders with business skills and business leaders with IT skills (up 25% from two years ago).

Investments in initiatives which enable digital transformation to occur is also up and is expected to continue rising. Below are the top five planned investments in the next one to three years, as indicated by Canadian business leaders:

  1. Cybersecurity
  2. Multi-cloud environment
  3. Artificial Intelligence
  4. Internet of Things technology
  5. A compute-centric approach to data centre design and workload enablement/optimization

Research methodology

This summer, independent research company, Vanson Bourne surveyed 100 business leaders in Canada from mid to large-size companies to gauge their organizations’ place on the Dell Technologies Digital Transformation Index. Vanson Bourne classified businesses’ digital business efforts by examining their IT strategy, workforce transformation initiatives and perceived performance against a core set of digital business attributes. The global results (based on 4,600 respondents from 42 countries) will be released in early 2019.

Additional resources

Attributes of a digital business

In 2015, business leaders defined a core set of digital attributes businesses must embrace to succeed over the next decade. These are:

  • Innovate in agile ways
  • Predictively spot new opportunities
  • Demonstrate transparency and trust
  • Deliver unique and personalized experiences
  • Always on, operate in real time



OpenText joins Dell EMC Select Partner Program

Posted in Commentary with tags , on November 17, 2017 by itnerd

OpenText has announced that it has signed a definitive reseller agreement with Dell EMC establishing OpenText as a reseller partner within Dell EMC’s Select Partner Program. The agreement initially includes OpenText InfoArchive to help enhance Dell EMC offerings focused on IT transformation. This combination paves the way to help enterprise customers modernize and transform IT infrastructures. InfoArchive will be immediately available through Dell EMC’s sales channels.

OpenText InfoArchive and Dell EMC’s services and storage solutions enable enterprises to securely manage legacy information from multiple applications and sources, without the requirement to maintain expensive legacy applications.

OpenText InfoArchive enables enterprises to target applications suitable for archiving and retirement, and manage all associated structured and unstructured information. InfoArchive can assist enterprises in the requirement to retain legacy and past-era applications, while providing continuous access to valuable data and information, and ensure compliance with governance and retention policies. InfoArchive works with Dell EMC’s storage platforms such as Isilon and ECS, and Dell EMC’s Application Archiving and Retirement Service, to enhance customer compliance, accessibility and information analytics capabilities.
OpenText enables organizations to gain insight through market leading information management solutions, on-premises or in the cloud. For more information about OpenText visit

#Fail: Dell Forgets To Renew A Domain And It Gets Hijacked

Posted in Commentary with tags on October 26, 2017 by itnerd

Security expert Brian Krebs has a report which shows that #fails come in all forms. I’ll let him give you the details:

There is a program installed on virtually all Dell computers called “Dell Backup and Recovery Application.” It’s designed to help customers restore their data and computers to their pristine, factory default state should a problem occur with the device. That backup and recovery program periodically checks a rather catchy domain name — — which until recently was central to PC maker Dell’s customer data backup, recovery and cloud storage solutions.

Sometime this summer, was suddenly snatched away from a longtime Dell contractor for a month and exposed to some questionable content. More worryingly, there are signs the domain may have been pushing malware before Dell’s contractor regained control over it.

That’s a #Fail. You have to wonder if the person who keeps track of when domains expire still works for Dell as this had the potential of going horribly sideways for them. Here’s why:

This program comes in two versions: Basic and Premium, explains “Jesse L,” a Dell customer liaison and a blogger on the company’s site.

“The Basic version comes pre-installed on all systems and allows the user to create the system recovery media and take a backup of the factory installed applications and drivers,”Jesse L writes. “It also helps the user to restore the computer to the factory image in case of an OS issue.”

In other words: If were to fall into the wrong hands it could be used to foist malicious software on Dell users seeking solace and refuge from just such nonsense!

While this situation isn’t as bad as say Equifax, it could have been. Hopefully Dell learns its lesson and keeps tighter control of their domains going forward.