Archive for Netflix

Cybersecurity Experts React To Netflix’s Zero Day

Posted in Commentary with tags on March 1, 2025 by itnerd

Netflix has a new miniseries, Zero Day, which stars Robert De Niro as a former US president tasked with seeking the truth behind a devastating cyber-attack. It’s not uncommon for series or movies about cyber to over dramatize or get things wrong. 

So how does Zero Day stand up to the test of accuracy? 

To answer that, here are some cybersecurity experts to weigh in:

James McQuiggan, Security Awareness Advocate at KnowBe4:

“Zero Day delivers the notion of a nationwide cyberattack as a severe national security threat. The show shows that critical infrastructure, including energy grids, oil refineries, transportation, and telecommunications, are potentially vulnerable to cyberattacks. The concept of a nation-state or advanced persistent threat (APT) having long-term access to these systems and waiting for the right moment to strike is a real concern.”

“The mass hijacking of digital devices to deliver a synchronized message is somewhat plausible. We’ve seen real-world examples where emergency alert systems have sent messages for the wrong reasons. Such as the false missile alert in Hawaii or FEMA’s alert system for climate events.

The attack that occurred in Zero Day would require a well-organized and coordinated cyberattack with a vast array of botnets or pre-existing access to hundreds of devices and networks throughout the country, hence the reason Russia was speculated in the show.”

“Destroying hardware, as seen in the beginning of the second episode as a last-ditch effort to prevent forensic analysis, is also an accurate depiction. In real-world scenarios, cyber operators and spies have used everything from microwave ovens to acid baths to destroy hard drives and prevent data retrieval.”

“Like most dramatized depictions of cyber warfare, Zero Day blends reality with artistic liberties. Some aspects are highly realistic, while others are exaggerated or oversimplified for narrative impact. For example, the idea that the U.S. government could instantly access and crack every device for communications is unlikely. While intelligence agencies have sophisticated interception capabilities, much of this is done through partnerships with telecom providers or exploiting software vulnerabilities, rather than some omnipotent backdoor.”

“The depiction of cybercriminals and their motivations is relatively on point, as organized cybercrime operates with business-like structures, and sophisticated hackers tend to leave backdoors behind for future access. The idea that cyberattacks can be precisely attributed in a short amount of time is misleading. Cyber attribution is notoriously difficult; attackers use proxies, stolen credentials, and false flags to obscure their origins, sometimes taking months or years to unravel. The show also highlights real-world cryptography concepts, like the Caesar cipher and phonetic alphabet for coded communication.”

“There are a few major inaccuracies in the show that stretch reality: A synchronized cyberattack taking down critical infrastructure across multiple sectors simultaneously would require immense coordination, pre-existing access, and unprecedented sophistication. While nation-states have access to infrastructure systems, the level of control depicted would be challenging to execute at such a scale. One of the more glaring issues is that pushing a software patch could instantly restore electricity. The U.S. power grid is fragmented into multiple systems, and backup generators are designed to activate in the event of failure. A cyberattack could cause outages, but the idea that an attack would prevent backup power from kicking in is unlikely unless it specifically targeted those failover mechanisms.”

“Power grids are complex, with thousands of independent components and separate grids, which would require separate recovery plans, especially after a cyberattack, and would require collaboration across multiple federal and state offices. The idea that a cyber “poison pill” could be activated in a way that instantly disables or takes over all systems is overly simplistic. While self-destructing malware exists, turning off infrastructure on a national scale with a single trigger is more Hollywood than reality.”

“Ultimately, Zero Day does what any good cyber-thriller should—it raises awareness about the reality of cyber threats while keeping the audience engaged. It’s a compelling watch, but cyber warfare is often more complex and methodical and takes place in the shadows long before it ever reaches public awareness.”

Martin Jartelius, CISO at Outpost24:

“The attack’s scale is wildly unrealistic. Cyberattacks rarely (if ever) hit every system simultaneously across multiple industries, platforms, and networks. In Zero Day, the malware effortlessly impacts everything from subways to financial systems—an overwhelming challenge for even the most advanced cybercriminals.”

“The show assumes hackers can create a single piece of malware that runs across all major operating systems and applications while staying undetected. In reality, malware is highly specialized—getting even one variant to work properly is difficult, let alone something that scales across diverse infrastructure.”

“While digital infrastructure is critical, most physical systems have failovers to prevent total failure. Subways, for instance, can still brake manually. Nuclear plants, electrical grids, and even traffic control systems often have manual overrides to prevent chaos in the event of a cyberattack.”

“Most real-world cyberattacks aim to overload, destroy, or disable systems—not to take pinpoint control. The Russia-Ukraine cyberwarfare tactics, for example, have focused on shutting down communications, bricking satellite systems, and erasing databases rather than manipulating infrastructure in real-time.”

“Coordinated cyberwarfare is harder than it looks. A synchronized, simultaneous takedown of multiple sectors would require an incredible level of planning, testing, and execution. In reality, attacks often hit some targets successfully but fail against others due to differences in security configurations and countermeasures.”

“The idea that hackers can remotely access anything and everything assumes all systems are connected. Many industrial control systems (e.g., power plants, transportation networks) operate on isolated networks, meaning an attacker would need physical access or insider help to compromise them.”

“Even within a single country, organizations use different security tools and monitoring systems—some have hypervisors, file system protections, AI-driven anomaly detection, and more. This means a large-scale attack would likely have inconsistent success rates rather than the blanket disruption seen in Zero Day.”

“While Zero Day exaggerates, cyberwarfare is a real and growing concern. Attacks on government agencies, hospitals, and financial institutions have already had serious economic and social impacts, though they usually focus on data theft, espionage, or financial disruption rather than full infrastructure collapse. At the end of the day, Zero Day is fiction, just like how Armageddon made us believe Bruce Willis could fly to an asteroid. The entertainment industry often sacrifices technical accuracy for storytelling, and that’s okay—just don’t use it as a cybersecurity training manual.”

“While the technical details are unrealistic, Zero Day does serve an important function: raising awareness. Cybersecurity threats are a real and growing problem, and while an attack of this scale is unlikely, governments, businesses, and individuals must take digital threats seriously to prevent major disruptions.”

Chris Hauk, Consumer Privacy Champion at Pixel Privacy:

“Zero Day was actually quite well done, making for an engaging bit of drama to pass the time. As for the plot line, while we have seen several cyberattacks on sensitive infrastructure, like utilities and banking, we haven’t seen an attack launched against all U.S. infrastructure, such as we saw in the series. Hopefully, such an attack is in the far distant future when we can handle such attacks, but the day is coming.”

“Advancements in AI could someday result in an attack like Zero Day. One character says the code powering the attack can modify itself to run on multiple operating systems, learning about new operating systems on the fly. While I don’t believe we are quite there yet, AI can write the source code for an application for just about any operating system simply by the user describing what the app should do and what device it should run on, stretching back to even devices used in the 80s, like the Commodore 64. (It would be somewhat ironic if C64s from the early 80s were used in a botnet to take down modern infrastructure.)”

“Unfortunately, cyberattacks will continue, as IT security professionals work to plug the security holes used by the bad actors of the world to take down important infrastructure. The United States is not prepared, be it structurally or psychologically prepared for an attack at the magnitude shown in the series. I appreciate that shows like Zero Day, while not 100% accurate, are keeping the possibilities of such an attack on the front burner, spurring viewers to tell their representatives to get their ducks in a row, and improve the safeguards in our infrastructure to better protect against attacks like this. The effects of even “Zero Day” attacks can be mitigated somewhat by reinforcing the protections against such attacks and having well-thought out plans for recovering from such an attack when it does occur.”

Brian Higgins, Security Specialist at Comparitech:

“I sat down to watch Zero Day with some healthy snacks and an open mind. It wasn’t long, however, before I was mentally yelling at the television as episode one unfolded and a wildly improbable Cyber scenario eventually, it turned out, caused 3,402 deaths. It put me in mind of the fictional ‘Fire Sale’ in Die Hard 4. I started making a list of all the things that ‘wouldn’t happen’ and then, at the beginning of episode two, one of the characters sitting in a briefing recited them all back to me. If the penny hadn’t dropped by then it was pretty obvious that the overly doom-laden Cyber events were just a foil for a show that is essentially about power and corruption. It turned out to be quite entertaining but from a technical perspective I’m not going to be chucking all my devices in the microwave and going to live out my days in a cabin in the woods any time soon.”

Roger Grimes, Data-Driven Defense Evangelist at KnowBe4, on the first two episodes:

“In general, episode one was a fairly accurate use of cybersecurity attack terms and use. They obviously had good cybersecurity consultants involved. I found some slightly inaccurate use of terms and other minor things, but overall, it was far better than average for a film concentrating on cyber. The biggest question is, could all that cyber disruption really happen…at once? Yes, all that stuff could happen at once. Not easy and it would likely take more than one malware program. But is it possible? Yes.”

“The phone message, “This Will Happen Again,” is displayed in a strange way on the central part of the cell phone screen that would require taking complete control of the phone OS. A message like that is far more likely to be displayed in SMS or a common communication app (i.e., RCS, WhatsApp, etc.). It was likely done as part of an app that allowed it to be easily displayed on the larger part of the screen, Hollywood-style, for the bigger, easier-to-read effect.”

“The zero-day definition in the show, from a background news broadcast, describes a zero-day as an “unknown software vulnerability,” which is probably the most common way the world hears it described. But it’s a little lacking. Zero-days often target firmware these days, not just software. The broad attack described in the movie would have likely required firmware attacks. Also, the vulnerability is never unknown. It’s unknown to the general public, but to the person/group using it, it’s certainly not unknown. And it could be that lots of people and groups know about the vulnerability. The vendor involved in the vulnerability could also know about it. It’s a misnomer that no one knows about it. Lots of people and groups could know about it. The general public just doesn’t know about it and the people who do know about it aren’t sharing publicly.”

“Ex-President, George Mullen, says the zero-day attack is “…beyond our [US gov’t] capabilities!” And says the Russians are the most likely candidates. This is a widely held belief, but not true. The US government’s hackers are the best at it. We just don’t publicly show our hands like the Russians and Chinese do. There is no doubt in my mind that our hackers are better than the rest of the other world’s hackers by an order of magnitude and that if we wanted to take down another country’s critical infrastructure, no one could do it faster or better. Any US President would be briefed on this and know it.”

“Lily Caplin’s worry about the commission that will seize Martial Law and other powers and be a threat to civil liberties — and possibly not cede it once the crisis is over — is something that is hotly debated and worried about in real life time-to-time, such as whenever the Patriot Act and other surveillance laws are debated. The Russian GRU reference and description is fairly accurate, where they are funding Russian hackers in other countries to cause digital mayhem. They talked about a larger GRU server farm that could crack crypto… that’s accurate.”

“In episode two, they intimated that malware could hide, not be found, and come back at any moment. That is really not possible with good cyber forensics. It’s really hard to hide perfectly. It would be more likely that an unknown 0-day(s) can be reused at any time to regain control. But it would be hard for it to hide where we can’t find it and it would be far harder for there to be zero evidence of what happened…if not impossible.”

Angry At Netflix Regarding Their Password Sharing Crackdown? Here’s How You Cancel Your Subscription

Posted in Commentary with tags on February 21, 2023 by itnerd

Everywhere I turn, people are mad about Netflix’s attempt to crack down on password sharing. I even went out to dinner with my wife last week and got into a discussion about it with a couple who was mad about this due to the fact that their son at university would be affected by this. So clearly this has created a whole lot of noise that Netflix likely didn’t want, and it will likely spur people to cancel their subscriptions. But before I tell you how to cancel your subscription, some background for you.

Under Netflix’s password-sharing rules, it’s fine for multiple people to use and share one account provided they live together. But in certain countries (I’ll post the list of countries in a moment), that’s about to change. In those countries, if you don’t all live together then you’re no longer going to be allowed to do share your Netflix account. Well, not for free anyway. When this rolls out to your region, you’ll be asked to set a “primary location”. Netflix hasn’t given a whole lot of detail about how they will enforce this. That’s likely because they don’t want people to figure out how to circumvent it once it rolls out.

Once this primary location is set, people who don’t live at it will have three options.

  • Option 1: Cancel Netflix 
  • Option 2: Sign up for their own private Netflix account 
  • Option 3: Pay an additional fee and become an “extra member” to the existing account 

The list of countries that are affected by this currently are:

  • Canada
  • Chile
  • Costa Rica
  • New Zealand 
  • Peru
  • Portugal
  • Spain 

And this rolls out to Canada today. While the U.S. isn’s subject to this as I type this, you can bet it’s going to be at some point.

So, if you’re mad about this and you want to cancel your Netflix account as a result, here’s how you do it. Let’s start with the Netflix app:

  • Open the Netflix app
  • Tap on your profile icon on the top right.
  • Tap on ‘Account’
  • Tap on ‘Cancel Membership’

You will then be asked to confirm the cancellation, with your current subscription ending on the day of plan renewal. Tap on ‘Finish Cancellation’ to confirm.

And if you’re doing it via a web browser, here’s what you need to do:

  • Go to www.netflix.com/browse and log in to your account.
  • Hover over your profile icon on the top right of the screen and click on ‘Account.’ Under ‘Membership and Billing’
  • Click on ‘Cancel Membership,’ and then ‘Finish Cancellation’ to confirm.

I get why Netflix is doing this. But I really think that this has been handled badly by the company. We are in a day and age where companies are winning marketshare by being “frictionless” and easy to use. Thus it is beyond comprehension that Netflix would do such a stupid thing. I say that because I have an Apple TV+ subscription and I can watch what I want where I want and Apple doesn’t seem to care. I assume other streaming services are the same way, though I am free to be corrected on that front. In any case, Netflix has seriously shot itself in the foot by doing this by destroying a lot of good will with their customer base. And I seriously doubt that they will get that good will, along with those customers back as a result.

Bumble & Netflix Team Up To Help You Find The Date You’ve Been Watching For 

Posted in Commentary with tags , on January 23, 2023 by itnerd

Bumble, the women-first dating and social networking app,  and Netflix have teamed up to help members Find the Date You’ve Been Watching For. The campaign inspires the well-watched to celebrate the shows they love while building connections over their Netflix knowledge in a new way.

Beginning January 30, the Bumble community can put their insider knowledge to the test by playing a Netflix-themed Question Game, “Netflix Nights In”, with their matches around some of Netflix’s biggest shows including Emily in Paris, Stranger Things, Squid Game, Selling Sunset, Love is Blind, Outer Banks and more. The Bumble community can also expect to see some familiar faces in-app and on social, such as Emily in Paris’ Ashley Park, Alexa Lemieux of Love is Blind, and Selling Sunset’s Amanza Smith, as each week’s questions will be introduced by someone from the corresponding show.

Much like being well-traveled or well-read can lead to a conversation over shared interests, being well-watched can be a catalyst for making new connections. According to Netflix, members watch an average of six different genres a month, and a recent Bumble survey found that 53% of Canadian respondents agree that it’s easier to talk to matches or dates if they’ve watched the same movies or tv shows and 56% of Canadians surveyed are more likely to match with someone if they mention a tv show or movie they like on their profile. *

Bumble’s “Netflix Nights In” Question Game requires both people who have matched to answer the question before responses are revealed. Bumble also shared the percentage of good chats is higher when the Question Game is played.

“Netflix Nights In” will be available each Monday in the Bumble app in the US, Canada, and the UK through March 13.

Netflix Is Down And The Internet Reacts

Posted in Commentary with tags on October 1, 2016 by itnerd

If you were hoping to Netflix and chill, forget it. The popular streaming service is down. Globally:

People are taking to Twitter to react. Here are some examples:

https://twitter.com/kylayein/status/782298122785480704

https://twitter.com/NoraBella22/status/782313376332390400

I am monitoring to see when it comes back up. But for much of the Internet, it can’t happen soon enough.

UPDATE: Netflix is back. You can now Netflix and chill:

Netflix ISP Speed Index Is Out For July

Posted in Commentary with tags on August 18, 2015 by itnerd

The Netflix ISP Speed Index which shows how ISPs in Canada perform when it comes to Netflix is out for July and it shows some movement versus June’s results:

  • MTS – FIBER OPTIC is up one spot
  • SASKTEL – FIBER OPTIC is up two spots
  • Rogers is down one spot
  • Eastlink – High Speed is down one spot
  • Telus is up one spot
  • Cogeco is down one spot
  • Distributel is up one spot
  • TekSavvy is up one spot

The other thing that I notice is that there seems to be a bit more of a gap between each ISP in terms of their average speed. All of this implies that ISPs are trying to “one up” each other to get your business because they know that performing well on this speed index will help them to attract customers.

Netflix Canadian Speed Index Released For The Month Of June

Posted in Commentary with tags on July 13, 2015 by itnerd

It seems that the competition is tightening when it comes to the Netflix Canadian Speed Index which measures “prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.”

The key things to note for the month of June are:

  • Rogers cable internet went up two spots
  • Eastlink high speed dropped one spot
  • SaskTel fibre optic dropped one spot
  • Telus went up a spot
  • Teksavvy dropped one spot

The full index can be found here.

Bell Exec Says Using VPN’s To See US Netflix is “Stealing”

Posted in Commentary with tags , on June 4, 2015 by itnerd

Here’s something that caught my attention. Bell Media’s new President Mary Ann Turcke made a very curious statement yesterday at the Telecom Summit in Toronto. Here’s what she said via the CBC:

“It has to become socially unacceptable to admit to another human being that you are VPNing into U.S. Netflix,” she said, “like throwing garbage out your car window — you just don’t do it.”

And:

“Not only does society not scold anyone for stealing content — we feature ‘how to’ articles in our national newspapers educating the masses on how to get around copyright law.”

I’m sure the fact that the rights to some of the content that people are accessing via VPN on the US version of Netfilx because they can’t easily get it in Canada happens to be owned by Bell has nothing to do with her statements. Read into that what you will.

As an aside, Ms. Turcke is the replacement for Kevin Crull. You might remember him as the guy who meddled in the affairs of CTV News when he was mad at the CRTC and then was forced to resign under a cloud.

Netflix Releases ISP Speed Index For March

Posted in Commentary with tags , on April 13, 2015 by itnerd

It’s time for Netflix to show which Canadian ISP’s play nice with their streaming service. Here’s the high level results:

  • Bell Canada Fiber Optic continues to lead.
  • Videotron jumps up one spot to third overall
  • Teksavvy moved up two spots to tenth
  • MTS fiber optic along with TELUS and Distributel all dropped one spot

The other thing to note is there’s not much to choose between the top 8 on the list. That at least shows that the ISP’s in question really care about scoring well when it comes to this list.

Netflix ISP Index Shows A Lot Of Change In Canadian Rankings

Posted in Commentary with tags , , on February 9, 2015 by itnerd

The last few ISP Speed Indexes published by Netflix showed that Canadian ISPs were all bunched up with roughly the same levels of performance. That’s changed with the Speed Index For January that was released today. Here’s the highlights:

  • SaskTel – Fiber Optic jumped up two spots to 4th.
  • Shaw dropped two spots to 6th.
  • Telus and Bell each went up a spot to 11th and 12th respectively.
  • Teksavvy dropped two spots to 13th.
  • The kings of the hill were Bell Canada’s Fiber Optic service.
  • The spread between the top ten was .46 Mbps which is a bit wider than last month.

You can bet that there’s some explaining going on in the boardrooms of those who dropped in this ranking.

Netflix Responds To VPN Crackdown…. Sort Of….

Posted in Commentary with tags on January 5, 2015 by itnerd

Earlier today, I reported on Netflix apparently cracking down on users who use VPNs and other means to get Netflix content that is not available in their country. When I wrote the original article, I had this to say:

Perhaps what’s needed here is some clarification so that everyone knows what the deal is?

Netflix has reached out to The Globe And Mail with this:

Netflix declined an interview request but released a statement saying it hasn’t changed its policies on restricting access to content based on geography.

“Virtually crossing borders to use Netflix is a violation of our terms of use because of content licensing restrictions. We employ industry standard measures to prevent this kind of use. There hasn’t been any recent changes to the Netflix VPN policy or terms of use,” reads the statement.

Okay. So they added a bit more meat to their original statement by highlighting the fact that using VPNs and other means to get Netflix content is a violation of their terms of service. But other than that, there’s nothing new here. There’s no clarity as to why all of a sudden this change to actively stop people from circumventing whatever blocks that they have in place has been made. I would say that there needs to be additional clarity here, but I think its safe to say that it’s not coming.