Archive for November, 2017

Celebrate Giving Tuesday With Daymaker

Posted in Commentary with tags on November 28, 2017 by itnerd
This Giving Tuesday, Daymaker, an online charitable platform, encourages individuals of all ages to make a difference in their community by purchasing a gift for a child in need.
Through the Daymaker website, kids. parents, and individuals can gift new items to children they identify with around birthdays, back-to-school, and holidays — all with a few clicks. Whether a toddler, tween, or adult, Daymaker believes everyone, regardless of age, should have the opportunity to give in a meaningful and personal way.
To encourage the charitable spirit of Giving Tuesday, Daymaker provided T-shirts to those who previously donated through the organization, with the hopes with the shirts will spark a conversation about the importance of giving. Additionally, Daymaker will send a free shirt to all individuals who donate through the site on Giving Tuesday.
Those interested in gifting through Daymaker can visit www.daymaker.com and purchase a meaningful gift for a child at one of Daymaker’s many non-profit partners across the country.

SERIOUS Bug In macOS High Sierra Allows For Mac Pwnage

Posted in Commentary with tags on November 28, 2017 by itnerd

I am not sure how this slipped out the door, but this bug is serious and Mac users need to pay attention. Assuming you’re running the most up to date version of macOS High Sierra, someone with ill will only has to do the following:

  1. Open System Preferences
  2. Choose Users & Groups
  3. Click the lock to make changes
  4. Type “root” in the username field
  5. Move the mouse to the Password field and click there, but leave it blank
  6. Click unlock
  7. Pwnage

This is a serious screw up by Apple as it gives someone with ill will total control of the Mac. And it’s serious enough that heads should roll for letting this slip out the door. I am going to guess that Mac users will get a fix for this in the next day or two…. And if Apple doesn’t deliver on that front, then they’ve really jumped the shark. But in the meantime to avoid being a victim of pwnage, don’t let your Mac out of your sight and enable a root account with a password to prevent the bug from working.

UPDATE: This is fixed. See here for details.

Here We Go Again…. Security Firm Claims To Have Defeated Face ID Again

Posted in Commentary with tags on November 28, 2017 by itnerd

Shortly after the iPhone X arrived on the scene, a security firm out of Vietnam claimed to have defeated the key feature of the iPhone X which is Face ID via a specially crafted mask. I at the time threw cold water all over that. But now the same company is back claiming that they’ve got a more sophisticated Face ID hack. Apparently this hack defeats the “Require Attention for Face ID” feature which requires Face ID to detect that the user is looking at the camera in order for the iPhone X to be unlocked. Here’s the video:

According to the researchers, they’re able to pull this off via a mask that is made of stone powder with 2D infrared images of eyes taped over the mask. The latter is important because to Face ID, the mask mimics a real face with eyes. Or so the researchers say.

What do I think of this? Let me quote myself from the last time these dudes popped up:

If I owned an iPhone X and if someone manages to make a mold of my face, I’ve got bigger problem than someone accessing the contents of my phone. The same is going to be true for you. Frankly, the only scenario that matters here is the one where a hacker gets sufficient information to construct a mold like this without the user knowing. Then the hacker would have to get physical access to the phone to break into it.

In other words, unless you’re James Bond that’s probably not going to happen. The average iPhone thief couldn’t pull this off. And the only people who could are government agencies that most of us would not come in contact with anyway. Thus making this at best interesting but irrelevant to the average iPhone X user.

Imugr Pwned For 1.7 million user records in 2014… Yes… 2014!

Posted in Commentary with tags on November 27, 2017 by itnerd

At least they came clean about it even if it was 3 years late.

Image storage site Imgur has confessed to leaking 1.7 million user records in 2014. The company was advised of the breach by HaveIBeenPwned administrator Troy Hunt on November 23, 2017. To which, Hunt said this:

I guess so. Though one would argue that while they were quick to respond once the pwnage was pointed out to them, they had been pwned for about three years by the time they found out. That’s a bit of a #fail.

So you know what to do. Change your Imugr password to one that you don’t use anywhere else so that you can ensure the pwnage doesn’t get any worse.

It Seems That Canadians Don’t Really Like Bell Canada

Posted in Commentary with tags on November 27, 2017 by itnerd

In the days since I posted this story and this story on Bell Canada’s sales tactics, I’ve gotten lots of emails and Tweets from people that make it clear that Bell Canada have really not made a lot of friends with Canadians. In fact, I have been pointed towards protest groups that have been set up in relation to Bell Canada and their activities. For example, I was pointed to a Google Community that has frequent postings about anything negative that Bell Canada does. Related to this, I also was pointed towards a Twitter feed called “Bell Canada Lies” that is similar to the Google Community.

The thing is that these two examples, combined with other things that I have seen in the last few days, is above and beyond anything that I have seen with any other Canadian telco. Bell Canada has a real PR issue that has existed long before I posted my stories on Bell. That’s a huge problem if you’re Bell. And the fact that people are bringing this to me is also not good for Bell. It says to me that Bell really needs to clean up its act and fast.

ID’d: New Digital Wallet App Lets You Get Reminders About Your Licenses Before They Expire

Posted in Commentary with tags on November 26, 2017 by itnerd

ID’d Inc. has announced the official launch of ID’d, a secure digital wallet app and reminder system for all your personal, professional and recreational licenses. ID’d is available for download now on iOS and Android devices in Canada and the United States.

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ID’d stores an image of your membership card or license in a secure digital wallet and prompts you to enter the expiry date. You decide how far in advance you’d like to receive your reminder to renew, and feel secure knowing you’ll never be stuck with an expired license again.

The average person has about 10 pieces of ID, licenses, certificates and other cards in their wallet, while professionals can have twice that many. Many of these documents are difficult and time-consuming to replace and should never be stored in your wallet or purse. If you’ve ever had your wallet lost or stolen, you know the pain it can cause. But you still need to know your various license numbers, and how and when to renew them. ID’d helps you take control of your licenses, expiry dates and renewal processes, all with secure privacy. And it can make your real wallet lighter and safer!

Expired licenses can be costly, including fines, lost time at work and stress. With ID’d, you’ll never have to suffer the unpleasant surprise of an expired license or membership again.

Here’s how it works:

  • Take a photo of your licenses, membership cards, professional certifications and more
  • Set your reminder preferences
  • Receive notifications at renewal time!

Developed in Canada, ID’d caters to licensed professionals and anyone who could use a reminder to renew their personal, professional and recreational licenses. ID’d helps you keep track of your driver’s license, passport, insurance, CPR certification, union membership, hunting and fishing licenses, fitness membership and more!

ID’d is free, with optional upgrades to accommodate more licenses. A simple navigational menu organizes your licenses, tickets and memberships into three categories: personal, professional and recreational. See your saved documents at a glance; a sharing feature lets you quickly send an image of your license or certificate to employers or anyone else upon request. Otherwise, your information is protected with several layers of security.

To find out more about ID’d, or to download the app, visit iddmobileapp.com.

Review: Tile Sport & Tile Style

Posted in Products with tags on November 25, 2017 by itnerd

I have been using Tile products for a while now to keep track of various bags and luggage. To replace some Tiles that died (as they only last about a year), I got these:

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On the left is the Tile Sport and on the right is the Tile Style which are brand new from the company. Both Tile products serve up a 200 foot range as well as being water resistant for up to 1.5 meters for up to 30 minutes, and being twice as loud. You’re just making a choice between what look you want.

To test this out, I took along a Tile Sport on my most recent trip to India. I didn’t test how waterproof it was, but the extended range and sound came in handy upon my return to Toronto. There was so much luggage on the flight back that they used two luggage carousels. I was able to use to Tile app on my iPhone 7 Plus to figure out which carousel my luggage was going to be on by walking back and forth. Then I was able to figure out via the app when it was going to appear based on visual cues the app gave me. As an extra aid, I used the ringtone function (which can be customized for volume and for different ringtones) to ensure I could identify my bag and grab it. Now I was just able to hear it which was a new experience as I had never been able to hear a Tile that I’ve placed in a suitcase. But I will also say that I tried the same trick when I landed in India and I could not hear it. Thus your mileage may vary on this front.

Downsides? The two downsides with Tile that I see are the same ones from my other  reviews of the Tile:

  • The battery lasts a year and isn’t user replaceable. That basically makes this a subscription service as opposed to be something that you can use long term. The flip side to that is the fact that when your Tile does run out of juice, they do have a program called reTile that allows you to replace your Tile at a discount of up to 50%. The new Tile will come with a prepaid envelope so that you can send back the old one to recycle. But that’s only true for those in the US. For those anywhere else on Earth, you can drop off your old Tile at your local e-recycling center. I will be taking advantage of this to replace the original Tile. Then I will be following these instructions to swap it out in the Tile App. But they should really make battery user replaceable. Though I suspect that would interfere with their revenue stream if they did.
  • Price is the other thing. At $35 for each Tile Style orTile Slim, it’s a bit expensive. They do have multi-packs that can save you some cash though.

Tile works as advertised and works well. The fact that you now get more range, water resistant form factors, and louder audio helps with the value proposition that Tile offers. They are pricey though and you will be replacing them a year from now. But if you have to keep track of stuff you own, the Tile is a great way to do it.

My Fourth Trip To India: Part 7

Posted in Commentary with tags , on November 24, 2017 by itnerd

The journey back to Canada was….. scary in more ways than one. Let me explain how starting with the drive to the airport. Here’s what it looked like from my perspective:

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The drive was nerve wracking. Partially due to the volume of traffic, partially because of the risks that people take by cutting people off or trying to move forward by any means required. Staying in your lane? Nope? Speed limit? No need for one. It was a very long 45 minutes. To put that in perspective, it took me 20 minutes to get from the airport to the hotel when I arrived. That was when I foolishly thought I was used to the driving in this place.

Things at the airport actually went pretty smoothly. Once I got past the security checkpoint which required you to hand over your itinerary and your passport for examination by an Indian soldier with a machine gun backed up by another Indian soldier with a machine gun, I checked in with Air Canada. That was quick and so was clearing passport control and security. Even boarding the flight was efficient and civilized. Unfortunately that’s where the good part of my journey home ended.

The first six hours of the flight (which was 14.5 hours long) were uneventful. I managed to watch Passengers, the last four episodes of The Handmaid’s Tale, and four episodes of the second season of Cyberwar which is a show I’d recommend to anyone who is interested in hacking and the people who pull off hacks. But that changed when a passenger became a problem. From my vantage point which was almost across from him on the left side of the plane, he was belligerent in multiple languages And though I did not see it, he had apparently assaulted a woman in front of him. When he was confronted by flight attendants, he then soiled himself and that was not pleasant to smell. Now the flight attendants worked really hard to keep him calm “ish” for the rest of the flight, but it was clear that they were concerned enough that the you could feel the speed of the plane increase. I thought we were going to divert to the nearest airport, but we managed to land in Toronto 45 minutes ahead of the scheduled landing time which was scheduled to be 5:05 AM this morning. That’s where things got real. The plane taxied directly to a gate that was away from any other aircraft and Peel Regional Police boarded the aircraft. I managed to get my phone out to record a video. Sorry about the shakey cam:

They held us on the plane while this was going on and then for about 15 minutes afterwards. When we finally deplaned, I spotted him in the arrivals area:

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That’s him standing on the right while the cops question the flight crew on the left. I went looking online to find out what if any charges were laid and I was unable to get those details. But seeing as it doesn’t take much to get tossed into jail for causing a disturbance on a flight, I imagine that he will be doing some time the grey bar hotel.

After that excitement, it was a trip through customs, picking up my bags which was made easier because of the Tile Sport, and then getting picked up by my wife for the ride home. I got home at 6AM and crashed until noon where I did some laundry and then went out to see a client.

Now, let me wrap up a couple of loose ends. I previously mentioned that I would have to use multiple contact lenses in a day because of the pollution that was present in India. Since getting home, I’ve had use two different cleaners to get them back to a state where I could wear them comfortably. One is Clear Care Plus which is a peroxide based cleaner that I normally use. That takes six hours to clean my contacts. But before I use that, I use Boston Simplus for four hours. As for my skin, it hasn’t completely recovered. But it is way less itchy than it was 24 hours ago. That shows you how bad the pollution was.

That about wraps things up from my latest trip to India. It was a different sort of trip with some unexpected twists. I have to come back in the near future, and it will be interesting to see what experiences that brings.

My Fourth Trip To India: Part 6

Posted in Commentary with tags , on November 23, 2017 by itnerd

I’m completing my last day in India and I want to wrap up a few things before I head to the airport for my 14 hour flight home. First of all was the smog issue. Now it wasn’t as bad as I heard it was going to be. Apparently according to the locals, it was a lot better than has been in the last few weeks. However, this is what I’ve seen during my stay here:

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You can see the smog in the above picture. If that’s better, I’d hate to see what’s worse. Also, I have noted that my skin is very itchy which is something that I had never experienced here before. Besides that, I am lucky that I brought two pairs of contact lenses as they have become unwearable by the time the business day is over and I have to swap them out for a fresh pair if I want to be able to see and be comfortable while doing it. That’s also something that I have never experienced before. It will be interesting to see how long it takes my body to recover from this smog.

Now one thing that I have not done to this point is show you the sights of Gurgaon. Here’s what the drive to and from my client looked like:

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One thing that caught my attention was this:

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The sign says “Be Alert, Accidents hurt.” No offense to anyone who is Indian, but drivers are insane here. I can’t believe how people drive around here as this sort of driving would land you in jail in a lot of other places. Not to mention that there is a very liberal use of the horn. I said early in this trip that this no longer bothered me. That was true until today where I was back to feeling like I was taking my life into my own hands by being driven around these parts. It also didn’t help that in the parking garage at my client’s office, I almost got hit by a car that must have been doing 60 KM/H in a space where you shouldn’t be doing anything over 10 KM/H.

Now, some final notes about the Le Meridian Gurgaon. One is in the form of photos of the lobby:

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This is a stunningly good looking lobby that is clean. When I say clean, I mean that I can never find a speck of dirt. It’s pretty freaking impressive. There’s a bar and two restaurants that are in the lobby that can take care of your eating and drinking needs like this in my case:

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This is a Kingfisher beer which is a local brand of beer that is available elsewhere. I really liked it and I’ll be seeing if I can grab a few cans of it when I get home as I really liked it.

On the whole, this hotel has top shelf service. I will admit that they sometimes struggle with service at breakfast if you show up for breakfast at 7 to 8:30 AM. But beyond that, I have zero complaints.

I also got a chance to do a final workout today. Here’s the result:

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While I was working out, I got to watch a wedding celebration which was unique to see. I wished that I took some photos, but I was focused on my workout. That was a shame as it was really interesting to watch.

The hotel did have problems with the TV service this week where for significant periods of time you could not watch TV. Well, when I got back to my hotel room, I found this:

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The manager of the hotel personally signed an apology letter on letterhead which is on great quality paper. Now this is how you do customer service. Rogers and Bell Canada, you need to pay attention as this is how you treat customers.

Here’s the bottom line. I really would recommend this place if you need to stay someplace in the Delhi region as this is a great place to stay.

Now, while this was a business trip with very limited amounts of time to get out and do something other than business. I did have the opportunity to go out and get this for my wife:

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I dragged along my client to negotiate the price of these items at a shop that was not a place that tourists would go to. On the left is a scarf. On the right is a jacket. The middle is a fridge magnet which was tossed in as part of the deal. Originally, it was going to be 15000 Rupees. That’s $294 CDN. My client managed to get that down to 12500 Rupees which is $248. Could I have done better? I don’t know. Maybe I could. I guess I am taking the view that any discount is a good discount. And it is likely better than anything that I could have done on my own. Whatever. I know that my wife will really like these items.

Now, by the time you read this, I will be on the way to the airport to fly home. I plan on arriving somewhere between 3 and 4 hours ahead of my flight to make sure that I make my flight on time. And I will be posting my final part of this travelogue when I get home. Stay tuned for that.

If Canadians Want Bell Canada To Change Its Behavior, They Need To Stop Doing Business With Bell Canada

Posted in Commentary with tags on November 22, 2017 by itnerd

Earlier this week it came to light that Bell Canada was forcing it’s call center staff to upsell customers at every opportunity. Since then customers have been coming out of the woodwork to say that that report is 100% accurate. For example, the CBC has a follow up report with some truly horrifying examples of what Bell is doing to customers. I encourage you to read it as some of the stories that are in that report are truly horrific. One thing that was suggested in that story was this:

The growing number of allegations about Bell employees using high-pressure sales tactics to upsell customers has prompted the Public Interest Advocacy Centre (PIAC) to call for a public inquiry.

“The CRTC needs to take a look at the sales practices of telecommunications and broadcasting companies in Canada with a particular emphasis on upselling or misleading sales,” PIAC executive director John Lawford said.

“Right now, there’s nothing in the Wireless Code that says you have to sell customers products that are suitable,” said Lawford.  

“If sales practices that are inappropriate and ripping off consumers are endemic in the industry, that’s completely appropriate for the CRTC to say ‘We’re going to set out rules.'”

The problem is, that’s not going to cut it. The CRTC has proven that it doesn’t have the will or ability to really act as a regulator. At least not when you compare them to the FTC or FCC in the states which does a far better job of this sort of thing. Though, they are free to surprise me by taking this on and producing results that will matter to Canadians. But I’m not holding my breath on that front.

The only real way to force Bell Canada to ensure that this behavior isn’t going on is to not do business with them. While Canada does have issues with having a truly competitive telco landscape, there is some choice out there in the form of Rogers and Telus. And shifting dollars away from a telco who on the wireless front accounts for 31.8% of complaints to the CCTS so far this year [Warning: PDF], would send Bell Canada a signal that this is not acceptable. And it would likely change their behavior way faster than any regulator or government could. The bottom line is this, Canadians have the power to do something about this and all they need to do is exercise that power. If they don’t, Bell will simply weather this storm and continue to do the things that are described in the CBC reports on this topic. Which is not good for Canadian consumers.