Mashable Report Claims That Half Of Twitter Blue Subscribers Have Less Than 1000 Followers…. A #Fail If You’re Elon Musk

Posted in Commentary with tags on March 28, 2023 by itnerd

Elon Musk has been getting more and more desperate to get users of Twitter to sign up for Twitter Blue. But based on this report from Mashable that a reader pointed me to, that’s likely failing. Let’s start with this:

Researcher Travis Brown, who has been tracking Twitter Blue subscriptions since January, recently revealed around half of all users subscribed to Twitter Blue have less than 1,000 followers. That’s approximately 220,132 paying subscribers.

Furthermore, 78,059 paying Twitter Blue subscribers have less than 100 users following their account. That’s 17.6 percent of all Twitter Blue subscribers. 

Breaking down follower counts even further, there are 2,270 paying Twitter Blue subscribers who have zero followers.

That’s a significant chunk of Twitter Blue subscribers being unable to crack even four-digits worth of followers, even though some have subscribed believing it would help boost the growth of their Twitter account.

This is pretty bad. If I’m an advertiser, there’s zero value to any of these Twitter users. Because they don’t have anything near the level of pull with their followers to make it worthwhile to stick ads on the platform. The only person who wins here is Elon. Well, actually he’s not winning here either:

According to his data, Twitter Blue currently has a total of 444,435 paying subscribers. Accounting for the limitations of pulling this data using the Twitter API, Brown tells Mashable that he estimates that Twitter likely has around 475,000 paying subscribers.

This means that less than 0.2 percent of Twitter’s 254 million daily active users, a metric previously shared by Musk, are paying for Twitter Blue. 

So let’s do some quick math shall we? If we assume that every Twitter Blue subscriber is paying $8 a month, that implies that Elon is pulling in $3.8 million a month from said subscribers. Keep in mind that he spent $44 billion buying a platform that according to him is now worth $20 billion, and it becomes clear that the math isn’t adding up because at that run rate, it will take an extremely long time to make his money back. Especially since advertising which is Twitter’s other source of income is dwindling.

Here’s another thing to consider. I’m sure that Elon was banking on those who are legacy blue checkmark owners would pay to keep the checkmark. But…

While the verified checkmark is seemingly the main draw of the subscription, Twitter does tout other features that come with the subscription service, although most of the advertised benefits have yet to launch. Users can edit certain tweets, add more than 280 characters to a post, and attach longer videos.

If these added Twitter Blue benefits were to be enticing to anyone, it would be Twitter’s power users. However, according to Brown’s data, only 6,482 legacy verified accounts have paid to subscribe to Twitter Blue. 

There are approximately 420,000 legacy verified accounts in total, which are mostly celebrities, pro athletes, journalists, influencers, and other notable users that received the checkmark badge for free under Twitter’s old verification system.

Again, Elon’s not winning here. And it actually gets worse for Elon:

Twitter has already been struggling to grow Twitter Blue’s paid subscriber base. Will legacy verified accounts sign up for Twitter Blue to keep their blue checkmark? Judging by the sentiment on Twitter, it doesn’t appear that many are willing to do so. As even Twitter itself has reportedly noticed, users verified with the paid checkmark are often shunned by other users on the platform. And taking away legacy verification is likely to further cement the blue checkmark as scarlet letter on the platform.

This will sound familiar, but the lack of big names on Twitter with blue checkmarks next to their names lowers the value of the platform for other Twitter users or advertisers. But I am sure that Elon didn’t think that through before he came up with the idea of Twitter Blue.

Bad as that is, it gets even worse for Elon:

Many Twitter power users who have interacted with Twitter Blue subscribers note that they are most often far right wing accounts, cryptocurrency scammers, and hardcore Elon Musk supporters.

If I am an advertiser, these are the sorts of people I would be staying away from. And a lot of users of Twitter feel that way too. No wonder there’s a steady influx of users to Mastodon. Here’s the user count from 3PM EST:

Earlier today, I wrote that somewhere between one and two thousand users an hour are joining a Mastodon instance. That now seems to have crossed the two thousand an hour threshold. In other words the rate of people joining a Mastodon instance is increasing. That shows that Elon’s plans to make money are not only not working, but are driving users away from Twitter. Thus you have to wonder how long it will be before his $44 billion dollar investment, which is now worth $20 billion ends up being worthless.

Latitude Financial Gets Pwned…. And It’s REALLY Bad

Posted in Commentary with tags on March 28, 2023 by itnerd

Latitude Financial which operates in Australia and New Zealand first disclosed it was pwned by hackers in mid-March and said the breach was thought to only include about 100,000 identification documents and 225,000 customer records. Fast forward to the present day and breach is now impacting 14 million residents in New Zealand and Australia, according to a statement released by Latitude Financial yesterday:

As our forensic review continues to progress, we have identified that approximately 7.9 million Australian and New Zealand driver licence numbers were stolen, of which approximately 3.2 million, or 40%, were provided to us in the last 10 years.

In addition, approximately 53,000 passport numbers were stolen.

We have also identified less than 100 customers who had a monthly financial statement stolen.

We will reimburse our customers who choose to replace their stolen ID document.

A further approximately 6.1 million records dating back to at least 2005 were also stolen, of which approximately 5.7 million, or 94%, were provided before 2013.

These records include some but not all of the following personal information: name, address, telephone, date of birth.

Latitude maintains insurance policies to cover risks, including cyber-security risks, and we have notified our insurers in respect of this incident.

Yikes! This is not trivial to say the least. Dr. Darren Williams, CEO and Founder, BlackFog had this to say about the latest revelations regarding this incident:

     “On the back of the successful attack on Medibank and Optus late last year Australia has entered the mainstream as an attack target. We have seen continued focus globally on centralized data repositories specifically in sectors such as Healthcare, government and education. Latitude is the latest victim of this growing trend and highlights the need for data exfiltration monitoring and protection to stop such breaches moving forward. Like any attack, prevention is the best course of action with large fines imposed by most governments, as well as exposure to class action lawsuits. Limitations in cyber insurance policies and the number of exclusions mean businesses should be focused on protection rather than remediation to mitigate risk from attack. The only safe risk is zero.”

Sylvain Cortes, VP of Strategy, Hackuity adds this comment:

     “The largest-known data breach on an Australian financial institution is no small achievement for attackers. Whatever the cost of proactive security, it pales in comparison to the financial and brand damage Latitude Financial will now suffer for years. And that’s not even mentioning the millions of compromised customers who are paying the price alongside them.”

I hate to say that this is likely going to be one of these situations where we get more info one drip at a time. And every drip is going to reveal that this hack was way worse than we know.

OVHcloud becomes a major partner of Centech 

Posted in Commentary with tags on March 28, 2023 by itnerd

OVHcloud has just signed a partnership agreement with Centech, a Quebec innovation center recognized by UBI Global as one of the top 10 university business incubators in the world. Created in 1996, Centech’s mission is to stimulate entrepreneurship and high-potential technological projects, from conception to market, by creating an ecosystem based on excellence and open innovation in selected sectors such as Deeptech and Medtech.

Driven by the same vocation to support innovation through its dedicated Startup program, OVHcloud will offer Centech dedicated technical support and premium access to its portfolio of open, interoperable and reversible cloud solutions. Whether they are in the start-up or development phase, Centech startups will benefit from an access to a cloud combining performance and flexibility to accelerate their projects and conquer new markets.

Guest Post: These countries spend the most time online

Posted in Commentary with tags on March 28, 2023 by itnerd

Undoubtedly, we spend a significant portion of our day online. But just how much? 

According to data presented by the Atlas VPN team, the average time spent browsing the internet in 2022 was 397 minutes (6 hours and 37 minutes) per day. It equates to an astonishing 2,415 hours yearly, or nearly 30% of our time.

However, there is some good news as daily online time actually decreased by 4.8% or 20 minutes compared to 2021 as we gradually moved past the pandemic.

These figures are derived from data provided by Meltwater, and We Are Social. The data looks at internet usage trends worldwide among internet users aged 16 to 64.  

The time spent online varies significantly from country to country. South Africans are the most internet-addicted, with an average of 578 minutes (9 hours and 38 minutes) spent online each day, three hours more than the global average.

Brazilians are just a little behind, with 572 minutes (9 hours and 32 minutes) devoted to internet usage daily. The Philippines ranked third with an average of 554 minutes (9 hours and 14 minutes) spent online per day, followed by Argentinians and Colombians, both with 541 minutes (9 hours and 1 minute) of daily internet usage.

People in the United States also spend an above-average amount of time online, dedicating 419 minutes (6 hours and 59 minutes) daily to internet browsing — the same as people living in Singapore. Meanwhile, Canadians are slightly less generous with their time, spending an average of 395 minutes (6 hours and 35 minutes) online daily. 

In contrast, East Asian countries have one of the lowest average daily internet usage, with Chinese people spending 325 minutes (5 hours and 25 minutes) online, followed by South Korea at 321 minutes (5 hours and 21 minutes), and Japan with only 225 minutes (3 hours and 45 minutes) — the least out of all the countries in the study. The only exception is Taiwan, with an average daily internet usage time of 434 minutes (7 hours and 14 minutes).

Most European countries also spend significantly less time online than the global average. Austrians devote 322 minutes (5 hours and 22 minutes) daily to internet usage, while Germans spend 312 minutes (5 hours and 12 minutes). 

People in Denmark dedicate the least amount of time to being online out of all European countries in the study, with an average of 298 minutes (4 hours and 58 minutes) spent on the internet each day.

To read the full article, head over to: https://atlasvpn.com/blog/these-countries-spend-the-most-time-online

Image

Elon Musk Takes Even More Desperate Actions To Force People To Pay To Use Twitter

Posted in Commentary with tags on March 28, 2023 by itnerd

Elon Musk is getting really desperate to get people to pay to use Twitter. In his latest “Hail Mary” to get you to pay up, Elon’s decided to do the following:

So let’s think about this. Elon Musk is basically going to force Twitter users to pay up by keeping them from voting in polls and not showing them in the “for you” recommendations. I’m pretty sure that this is going to have the opposite effect. As in people will say that it’s not worth being on Twitter if Elon’s going to do this and instead of paying him $8 ($11 if you’re on iOS) a month to be on Twitter, they will instead run to Mastodon. Which appears to already be happening based on this:

For the last week or two, Mastodon has had somewhere between one and two thousand new accounts created every hour. You have to assume those are Twitter users who are fleeing the platform because of Elon’s behaviour, his idiotic policies, or instability of the platform. Such as what happened this morning according to Down Detector:

I am not sure what happened, but clearly something did an hour ago. And I expect this sort of random instability with Twitter to become more and more prevalent. All of that combined will diminish Twitter’s value to users and send them to greener pastures with more stable leadership. That in turn will reduce the value of Twitter to advertisers and deprive Elon of cash. And Twitter will die as a result and Elon will seen as a loser. Which will be a major blow to his fragile ego that I am not sue that he will be able to cope with.

Hackers Pwn Multiple Schools In West Sussex U.K.

Posted in Commentary with tags on March 28, 2023 by itnerd

A hacker group has launched a ransomware attack on Tanbridge House School in West Sussex, U.K. The attack has caused major disruption at the school and, while the headteacher has stated ‘no compromised sensitive information has been found’, the ransomware group claims to have PII regarding staff and students gained from another attack on another school. In total, three schools in the area have been pwned.

Darren Williams, CEO and Founder, BlackFog had this comment:

     “Education took the top spot for reported ransomware attacks in 2022, a trend which has continued into 2023. A combination of skills shortages, lack of resources, and budgetary challenges means that the education sector is often regarded as low-hanging fruit for attackers. As criminal gangs have moved away from encryption, data exfiltration is often the main incentive for these attacks as the integrity of the data is highly important to not only the schools but the individuals within them, thus making a potential ransom payment more probable. As long as schools and other organizations fail to implement anti data exfiltration technology, extortion will be a more prevalent theme when it comes to cyberattacks.” 

Given that this was the third attack on schools in the area, it’s a safe bet that other schools in the area will likely suffer the same fate if they don’t take action to protect themselves now. Assuming it’s not already too late.

I Upgraded To The New HomeKit Architecture Yesterday…. What Could Go Wrong?

Posted in Commentary with tags on March 28, 2023 by itnerd

One of the things that Apple promised when iOS 16 was released was a new architecture for HomeKit. Apple really didn’t go into much detail when they announced it. But it was supposed to improve the reliability of HomeKit setups. This was eventually rolled out just before Christmas, and was promptly pulled when people had issues. Apple did promise that it would return, and it did yesterday with the release of iOS 16.4. So as usual, I decided to update to the new architecture to see what would happen. Before I tell you about how that went, let’s go into the weeds for a bit to explain what this new architecture is and why it matters.

With previous versions of HomeKit, your HomeKit “controller” (the Home app on an iPhone, iPad, or Mac, for example) talked directly to each device in your home. What that means is that when you look at any device, your iPhone, Mac or whatever has to go across your network and ask the device, say a smart switch for example, what its status was. Then it would have to wait until the device replied. This is why you would see “Updating….” in the Home app before the status of the device was received by the Home app. If it didn’t get a response at all or in a timely manner, you would see the dreaded “no response” message. Now this is horribly inefficient as a large HomeKit setup might take minutes to have devices respond as the Home app is literally asking every device what its status is.

In the New HomeKit architecture, ALL HomeKit requests are serviced by the HomeKit Hub. Meaning your Apple TV or your HomePod. Your Home app no longer need to query each device individually. The HomeKit Hub is continually maintaining an up-to-date status of each device and simply passes that information to the Home app which is far more efficient. In theory this should make every device instantly available and should result in better performance, even in large HomeKit setups.

There is one side effect to this new architecture for HomeKit. iPads which could be used as HomeKit hubs prior to the release of the new architecture can no longer be used for that purpose. You are now “forced” to use an Apple TV or HomePod as a HomeKit hub. That I can see being an issue for some. But honestly, having a HomePod or an Apple TV which is purpose built to act as a HomeKit hub is a much better idea.

Another thing to point out is that this is a one way trip. Once you pull this trigger, there’s no going back.

So with that out of the way, let me talk about my upgrade experience by starting with my HomeKit setup. It’s not all that big and I described it here. But I will point out that I have swapped this door alarm for this one recently. My wife and I have the ability to administer anything in the HomeKit setup. And that’s important to note as inviting someone to administer your HomeKit setup was one of the issues. The other thing was your entire HomeKit setup would become unresponsive among other issues. So my plan was to watch out for those issues as I did the upgrade.

Now the first thing that I did was upgrade every Apple device to the latest software version. So that meant that my wife and I had to be running the following on our respective devices:

  • Both our Macs needed to be updated to macOS 13.3
  • Both our iPhones needed to be updated to iOS 16.4
  • Both our Apple Watches needed to be updated to watchOS 9.4
  • All the HomePod minis needed to be updated to HomePod software 16.4

This is because if you don’t upgrade all your devices to the latest software, any device that is not on the latest software can lose access to your HomeKit setup. And I suspect that a device that isn’t on the latest software version can cause other problems as Apple warns you if someone that has access to the HomeKit software has a device that isn’t on the latest software. Thus I would recommend that for best results, you upgrade all your devices first before you do anything else.

Once I did that all of that, I went to the Home app on my iPhone, clicked what I call the “hamburger menu” in the top right of the Home app to get this menu:

I then chose “Home Settings” and “Software Update” and was greeted with this:

After clicking “Learn More”, I got this screen:

I then chose the upgrade option and watched a pinwheel spin on the bottom part of my iPhone for about three minutes. Then it was done. When I went back to the the main screen of the Home app, I noted that all devices went unresponsive for just over a minute. Then they came back and in my testing of individual devices and scenes, everything worked fine.

Now some people with larger HomeKit setups are noticing that everything is much faster now. But I haven’t seen that as I don’t have a huge amount of devices in my setup. However I did notice that accessing my HomeKit setup from my Apple Watch went from practically unusable to being fairly quick and responsive. Thus validating that this architecture was a success. Though I will need to do some additional testing on some of my location based scenes to make sure. Once I do that, I will update this story accordingly. But in short, I can say that nothing went wrong in terms of upgrading to the new HomeKit architecture.

So should you upgrade to the new HomeKit architecture? It’s early days yet, but my own experience combined with what I am seeing on places like Reddit suggest to me that Apple has largely sorted out whatever issues that they had with the new architecture. Though I am still seeing the odd person reporting that their entire HomeKit setup go unresponsive after the upgrade. But those seem to the the minority rather than every second post on Reddit which was the case last year. Thus my suggestion would be to wait a few days to see if any negative reports pop up in the HomeKit subreddit. If they don’t, then you might want to dive in.

If I could give Apple one piece of advice, there needs to be a way for users to backup their HomeKit setups along with any scenes and automations that they might have created. I say this because this would give people the confidence to do an upgrade like this as they would have the ability to revert back easily if something went wrong. At present there isn’t anything natively that backs up a HomeKit setup. Though I am aware of a couple of third party tools that do this. But I have not tested them. As a result, if something does go wrong, the only thing a user can do at present is to delete the HomeKit setup and do it over again from scratch. Which if you have a large HomeKit setup with a lot of automations and/or scenes would be very painful.

Have you done the HomeKit architecture upgrade? If so, what was your experience like? Please leave a comment below and share your experience with us.

Commvault Earns 5-Star Rating in 2023 CRN Partner Program Guide

Posted in Commentary with tags on March 27, 2023 by itnerd

Commvault, an enterprise data protection leader for the complex and mission critical hybrid environments of today’s global businesses today announced its prestigious 5-star rating for the Commvault Partner Advantage program in the 2023 Partner Program Guide from CRN, a brand of The Channel Company.

According to CRN, Commvault earned the 5-star rating for going “above and beyond” in its “commitment to nurturing strong, profitable, successful channel partnerships.” Knowing which partners you can trust is critical for the channel community, especially when assessing which IT manufacturers, service providers, and distributors to do business with. Partnering with vendors like Commvault brings with it world-class technology solutions with unmatched breadth and depth, strong financial incentives, sales and marketing assistance, training and certification, technical support, and more – all important elements that can set a vendor apart and play a key role in boosting partners’ long-term growth.

In the 2023 CRN Partner Program Guide, vendors were evaluated based on program requirements and offerings such as partner training and education, pre- and post-sales support, marketing programs and resources, technical support, and communication.

Commvault’s Partner Advantage program has received a 5-star rating in the CRN Partner Program Guide for the last 10 years. Key tenants of the program center around Commvault’s dedication to helping its partners simplify their offerings, solve high-value customer problems to stay competitive, and evolve their business for exponential growth. Through the Commvault Partner Advantage program, partners can leverage Commvault’s world-class technology, in-depth tools, and tactical support needed to level up every one of their customer engagements and achieve next-level success—on-prem, in the cloud, at the edge, and everywhere in between.

The 2023 Partner Program Guide will be featured in the April 2023 issue of CRN and online at www.CRN.com/PPG.

Mujjo Releases New Laptop Sleeves

Posted in Commentary with tags on March 27, 2023 by itnerd

Mujjo has released a pair of laptop sleeves can help protect laptops such as the new M2 MacBook Pro models that were recently announced.  

First up, the Portfolio keeps business essentials well organized and at hand. Perfect for meetings, and working on a plane or train.

A few highlights:

  • All-weather protection: Made from lightweight and durable waterproof fabric, created from recycled plastic.
  • Easy access: separate section for a 16-inch laptop, and multiple pockets for accessories.
  • Available for €95 | £95 | $95 on mujjo.com and Amazon

Next is the Envoy Laptop Sleeve. They’ve worked hard on the details so you don’t have to. This lightweight and durable sleeve is designed to hold a MacBook Pro — available for both 14-inch and 16-inch models. Available in black and navy. 

A few highlights:

  • In-sleeve charging for your laptop
  • Magnetic side-opening that expands to hold your accessories
  • Expandable opening to fit larger-bulk items like your charger (and when it’s empty, the pocket remains slim)
  • Available for €95 | £95 | $95 on mujjo.com

Here’s Some More Information About Rogers Ongoing Email Fiasco

Posted in Commentary with tags on March 27, 2023 by itnerd

As I type this, it is March 27th and there’s still no resolution to the issues that Rogers has with their email offering. For those of you who are new to this, let me recap the sequence of events that has ben ongoing for almost the last month:

It started as a general outage, but what has dragged on for weeks is an issue with email. Anyone who uses Rogers email service (in other words they have a @Rogers.com address) cannot get their email. This is in part due to the fact that Rogers requires users to create  App Specific Passwords via Rogers Member Center on each program or device that an email address is used on. The creation of new app specific passwords doesn’t work and existing app specific passwords appear to have been deleted in many cases. That pretty much breaks your applications that rely on them. There is a workaround, but that workaround is sub-optimal because viewing mail through a web browser is not the best experience. Especially on a smart phone. And they’re the fact that you might have to call Rogers to get someone to reset your email password if you don’t know what it is. The problem with that is that since this fiasco began, Rogers wait times to speak to someone have gone through the roof. Making that a sub-optimal experience as well for Rogers customers.

Now I’ve been asking my sources inside Rogers about this whole fiasco, and they’ve told me on background that this is entirely a Rogers issue that they have yet to figure out. Specifically with the underpinnings of their App Specific Password system which is bolted onto their email service which is provided by Yahoo. I’ll have more on Yahoo in a moment. But you’re likely wondering why Rogers uses App Specific Passwords in their email offering. Here’s the answer: Security.

If a threat actor manages to get your password, and that same password is used on all the mail clients that you use, the threat actor in theory has access to your email on any device. That would be the case with the majority of email systems out there. But by using App Specific Passwords, where every email client and/or device has a unique password, any sort of pwnage that a threat actor does is limited to the one device or application. At least in theory.

Sidebar: One of the ways that you can best protect yourself online is to use completely different password for each and every service that you use as that follows the logic that Rogers is using here.

My problem with this App Specific Password scheme by Rogers is that it adds a layer of complexity that most users have problems dealing with as going to the Rogers Members Center and generating a password to use with your email client and/or of choice is easy for someone like me, but complex for many of Rogers customers. And I have to admit, I do make a fair amount of money from this because I often get phone calls for help when a customer gets a new laptop or smartphone, and they want to get their email on it. In short,Rogers implementation of App Specific Passwords isn’t something that some Rogers customers can easily understand. If Rogers wanted to improve the security of their email service, my suggestion would be to enforce the use of complex passwords. For example, “password” is less secure than “P@$$w0rd” because the latter has special characters, a number and a capitalized letter that make the password harder for a threat actor to brute force or guess. I also assume that this would be easier for Rogers to implement, less likely to run into the issues that we’ve been seeing for the last month, and most importantly it would be secure.

Now if that’s not bad enough, there’s also the fact that the underpinnings of Rogers mail service is Yahoo. A company who doesn’t exactly have the best track record when it comes to privacy and security. And I suspect the latter is the reason why Rogers decided to bolt on App Specific Passwords to what Yahoo offers. In terms of the former, Rogers themselves got caught up a change to Yahoo’s terms of service back in 2018 where Yahoo had tried to give themselves the right to do whatever they wanted with your email. While Yahoo did eventually walk that back for Canadians, it didn’t end well for Rogers as it left a bad taste in the mouths of a lot of their customers.

Now I am continuing to monitor this as I now have over three dozen clients who are affected by this… And counting. And I am continuing to publish updates on this because somebody needs to bring this issue and Rogers continued silence on this problem to light. Plus since you can’t forward your email to another provider, or export it entirely so that you have a local copy of it, Rogers email users are stuck with Rogers until they figure out how to fix this. Though I will admit to working on a way to export Rogers email so that my clients who want to dump Rogers for another ISP, but want a copy of their email have an option to accomplish that. If I get something that is workable on Mac and PC, I will publish it here. In the meantime, for the sake of Rogers customers, I hope that one of Canada’s largest telcos gets its act together and figures this out. Because as I type this, Rogers has handled this whole situation quite poorly. Which frankly isn’t a surprise given their recent track record with how they handle major outages.