Archive for NVIDIA

Has Nvidia Been Punted From Dell? [UPDATED]

Posted in Commentary with tags , on May 26, 2009 by itnerd

The Inquirer is reporting that Dell has kicked Nvidia to the curb because of their ongoing nightmare with their graphics processor chipsets:

This is nothing less than a sea change at Dell. Nvidia has basically been shown the door by Dell in a most unceremonious fashion. Nvidia either decided to stop buying market share, or Dell just got fed up with it, but don’t preclude both.

From reading the article, it appears that The Inquirer  bases this on the fact that with the exception of a few XPS models, desktops are no longer coming with Nvidia hardware. They also cite that laptops are not far behind. Of course there are no sources to back this info up. But they did break the story on Nvidia’s problems and have been right about all the details to this point. So this report should be taken as plausible until there is definitive proof either way. And if this is true, then the downfall of Nvidia has begun.

Not that I’m suprised given the way they’ve handled this circus.

UPDATE: For some bizarre reason, I quoted The Register as the source of this story. It should be the Inquirer. Thanks to the “AngryTechnician” for pointing that out.

Nvidia’s Insurance Company Sues Nvidia Over Dodgy Graphic Chips

Posted in Commentary with tags on May 19, 2009 by itnerd

If problems with their graphic chipsets followed by lawsuits from ticked off users isn’t enough to cause Nvidia pain, this will. Their own insurance company is now suing them. Why? Here’s a few reasons from National Union (Nvidia’s insurance company):

“Concurrently with, or prior to, placing National Union on notice of the chip claims, Nvidia has engaged in settlement negotiations with the chip claimants and, on information and belief, has agreed to settlements and/or the material terms of settlements with respect to some or all of the chip claims,” the filing says.

But, complains NUFI: “Nvidia has not permitted National Union to participate in Nvidia’s negotiations of the chip claims or the determination of any settlement or agreements.”

NUFI alleges that Nvidia won’t tell it about the chip claims, and instead has “flooded National Union with technical data” and provided it with details about the GPUs themselves.

It continues that Nvidia has “cloaked its refusals to provide information under the guise of preserving commercial relationships with the chip claimants.” But NUFI says it wants objective, material and non-proprietary information – for example the records of the repairs made.

That translates to something along the lines of  this: Nvidia been covering up essential information that NUFI is entitled to receive as Nvidia’s insurer by refusing to disclose even the most basic facts about the company’s GPU chip failures. But it gets better (or worse depending on if you’re Nvidia or not):

“The chip claims arise out of allegedly defectively designed Nvidia chips G86, G86A2, G84, C51, G72, G72M, G73, G72A3, MCP67 and NV42.”

If that’s true, then Nvidia is truly screwed, because that’s a much larger list of potentially defective hardware than Nvidia led people to believe. Some of the chipsets on that list are desktop chipsets. I should point out that this was raised as a possibility some time ago. But now that there’s more then just rumor, I can just see the lawyers prepping the class action lawsuits to serve up to Nvidia.

Oh, what does their insurance company want out of all of this? Simple:

So National Union doesn’t want to pay up. It wants the court to declare it has no duty to indemnify Nvidia because Nvidia has breached the terms of the agreement.

That means that if they win, their insurance company doesn’t have to pay a dime. I suspect that it would like cripple or kill Nvidia too. I guess that Nvidia should have taken my advice from this posting:

Nvidia has to step up to the table regardless of whether this is fact or not and clear this up once and for all. Users of their chipsets have the right to know if the Nvidia chipset they have in their computer is faulty or not. If they are, users of their products have the right to a speedy replacement with a part that works. If Nvidia doesn’t do that and these chips are faulty, then they deserve to be run out of business.

Looks like Nvidia’s days are numbered. It sucks to be them.

Owners Of Apple, HP And Dell Notebooks Sue Nvidia Over Dodgy Hardware

Posted in Commentary with tags , , , on May 12, 2009 by itnerd

Another lawsuit has been filed over the Nvidia graphics chipset circus. According to CIO Magazine, owners of Dell, HP and Apple notebooks are trying to combine their lawsuits against Nvidia into a single lawsuit. They’re also looking for class action status as well:

The plaintiffs in the combined lawsuit said that anything other than a replacement of the flawed chips was insufficient. “This is a grossly inadequate ‘remedy,’ as it results in additional manifest defects, including, without limitation, further degraded battery life, system performance and increased noise in the Class Computers,” the complaint read.

“Worse, this ‘remedy’ fails to solve the actual problem. Instead, this measure only ensures that the Class Computers will fail after the OEM’s express warranty period expires, potentially leaving consumers with a defective computer and no immediate recourse,” the lawsuit continued. “Finally, even after this purported ‘update,’ video and system performance is still degraded due to unacceptably high heat and part failures.”

The Plantiffs want unspecified damages on top of the replacement of their faulty graphics chipsets. Perhaps Nvidia should have heeded my advice from this posting:

Nvidia has to step up to the table regardless of whether this is fact or not and clear this up once and for all. Users of their chipsets have the right to know if the Nvidia chipset they have in their computer is faulty or not. If they are, users of their products have the right to a speedy replacement with a part that works. If Nvidia doesn’t do that and these chips are faulty, then they deserve to be run out of business.

Perhaps it’s time that they got run out of business as this has really been handled poorly by them.

Nvidia’s 10Q Sheds Some Light On How bad The Graphics Chips Mess Might Be

Posted in Commentary with tags on March 16, 2009 by itnerd

Many people think that reading the 10Q documents (AKA: their annual report) of major corporations is as dry as toast. But you can sometimes find some interesting tidbits in them. Take Nvidia for example. In their annual report, I note the following items. You might recall that Nvidia had set aside $150 – $200 million to deal with graphics chips that were failing at a obscene rate. Nvidia has spent $43.6 million so far according to their annual report. But the telling point is in this paragraph:

In September, October and November 2008, several putative class action lawsuits were filed against us, asserting various claims related to the impacted MCP and GPU products. Such lawsuits could result in the diversion of management’s time and attention away from business operations, which could harm our business. In addition, the costs of defense and any damages resulting from this litigation, a ruling against us, or a settlement of the litigation could adversely affect our cash flow and financial results.

Translation: If the people who filed these lawsuits win, we’re screwed.

That sort of implies that this whole graphics chips mess is a lot bigger than they are admitting to publicly. It’s hard to tell as the 10Q really dances around the issue to a great degree. But perhaps now is a good time for them to start repairing the damage that this circus has caused by manning up and dealing with it? It may be cheaper for them in the long run.

Nvidia Says Sales Tanked In Q4….It Really Sucks To Be Them

Posted in Commentary with tags on February 11, 2009 by itnerd

Imagine for a second that you’re Nvidia. You’ve had issues with your chips which have led to lawsuits. Now it gets worse for you as you release your Q4 and full year numbers:

For the fourth quarter of fiscal 2009, revenue was $481.1 million compared to $1.2 billion for the fourth quarter of fiscal 2008, a decrease of 60 percent. For the twelve months ended January 25, 2009, revenue was $3.4 billion compared to $4.1 billion for the twelve months ended January 27, 2008, a decrease of 16 percent.

I’ll let you read the the gory details in the press release. But the bottom line is that Nvidia is in some amount of trouble. They did try to look at the bright side though:

“The environment is clearly difficult and uncertain. Our first priority is to set an operating expense level that balances cash conservation while allowing us to continue to invest in initiatives that are of great importance to the market and in which we believe we have industry leadership. We have initiatives in all areas to reduce operating expenses,” said Jen-Hsun Huang, president and CEO of NVIDIA. “Although fiscal 2009 was extremely difficult, it was one of our best years of innovation. We made many important advances in graphics processing with PhysX and 3D Vision, GPU computing with CUDA and Tesla, and mobile computing with ION and Tegra. I am pleased with the excellent achievements we made in each of these important areas.”

Okay, when a company that lost money says that “it was one of our best years of innovation,” it’s like a movie studio saying that a movie that didn’t make any money is “critically acclaimed.”  It’s simply spin and nothing more.

Needless to say, investors are heading to the exits as the stock is down 12% as I type this.

Nvida Releases The Quadro FX 5800 Video Card…. Perhaps Now You Can Run Crysis

Posted in Commentary with tags on November 10, 2008 by itnerd

This press release popped up today announcing the Quadro FX 5800 Video Card which they say is “the most powerful professional graphics card in graphics history.” If you excuse the marketing BS, they may have a point:

The Quadro FX 5800 graphics card offers unprecedented performance and scalability to rapidly visualize and interpret massive datasets that until now were unattainable on a workstation graphics board. Offering up to 240 CUDA(TM) programmable parallel cores and the industries first 4GB of graphics memory, the Quadro FX 5800 graphics card is ideally suited for oil and gas exploration, medical imaging, styling and design, and scientific visualization.

Screw all of that. This card is powerful enough to run Crysis and get decent performance. If it does that, it should be a hit with gamers everywhere.

Defective Nvidia Graphic Chipsets Confirmed In HP Desktops

Posted in Commentary with tags , on October 14, 2008 by itnerd

You might recall that on August 12th, I posted a story that said that Nvidia likely has defective graphic processors in their desktop lineup as well as the much talked about laptop graphic chipset issues. Well, HP has come out with a statement that basically confirms this. HP will extend the warranties of their slimline desktop computers until the end of 2009 if you have video related problems. A total of 39 models are affected and all apparently use a Nvidia graphic chipset. This of course follows last weeks admission that Apple has issues with Nvidia chipsets in the MacBook Pro computers. Not to mention that Dell has been dealing with this issue for a while now.

Nvidia really needs to come clean right now. They need to tell the world exactly which cards are affected, whose computers they’re in, and how they’re going to fix the problem. Their silence on this issue while making the likes of Apple, Dell, and HP to clean up their mess is absolutely ridiculous. No wonder they’re being sued by their shareholders. End users as well as the Dell’s, HP’s, and Apple’s of the world should join in and sue these clowns as well. Maybe that will get their attention.

Apple To Cover Repair Costs Of Nvidia Related Issues

Posted in Commentary with tags , on October 10, 2008 by itnerd

Apple has joined Dell in protecting their users (like me since I have a Mac with a 8600 GT) from the nightmare of the Nvidia graphic chipset failure debacle. A support document was posted to their support site that details what support they’ll offer to users and what they should be on the lookout for:

In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within two years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:
* Distorted or scrambled video on the computer screen
* No video on the computer screen (or external display) even though the computer is on

Specific products affected:
* MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
MacBook Pro (17-Inch, 2.4GHz)
MacBook Pro (15-Inch, 2.4/2.2GHz)
MacBook Pro (Early 2008)
* These computers were manufactured between approximately May 2007 and September 2008

…If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your local Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation.

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Bravo to Apple for doing this. At least they’re stepping up to the plate to make sure their users are protected from the mistakes of others. It will be interesting to see Nvidia’s financial statements for this quarter as you can bet Apple isn’t doing this for free and the $200 million that Nvidia set aside isn’t going to cover Apple, Dell, HP and anyone else who has products with these chipsets.

Nvidia Cuts 6.5% Of Its Workforce. Cites “Business Realities”

Posted in Commentary with tags on September 18, 2008 by itnerd

Nvidia’s employees are likely mass e-mailing their resumes at the moment as this announcement from the graphics chip company has the bad news that 360 people or 6.5% of their workforce is about to be cut:

“Our action today is difficult, but necessary considering current business realities. Despite our reduction, we will continue to invest in selective high-growth opportunities like our revolutionary CUDA parallel computing technology and our Tegra mobile single-chip computer,” said Jen-Hsun Huang, president and CEO of NVIDIA. “We are taking fast action to enhance our competitive position and restore our financial performance. All of us at NVIDIA are determined to emerge from these challenges an even stronger company.”

So if you are an employee working on a Cuda or Tegra related project, you are probably safe. If you’re not, sucks to be you. Of course, all of this assumes that their current legal troubles that are related to their graphics chip defect issues don’t sink them first.

Nvidia Sued Over Defective Chips…. Chickens Also Come Home To Roost

Posted in Commentary with tags on September 10, 2008 by itnerd

Surprise! A lawsuit has been filed over Nvidia’s defective graphics chips. According to Infoworld:

“The lawsuit [Warning: PDF] charged that Nvidia CEO Jen-Hsun Huang and CFO Marvin Burkett knew as early as November 2007 about a flaw that exists in the packaging used with some of the company’s graphics chips that caused them to fail at unusually high rates.”

The lawsuit also alleges that Nvidia has violated U.S. Securities laws as well. Nvidia publicly acknowledged the flaw on July 2, when it announced plans to take a one-time charge of up to $200 million to cover warranty costs related to the problem. That announcement caused Nvidia’s stock price to fall by 31%  to $12.98 and reduced the company’s market capitalization by $3 billion. The lawsuit seeks class-action status against Nvidia and unspecified damages.

Sucks to be Nvidia, but I have to admit that Nvidia had it coming given the way they handled this whole mess.